Ratings based on 2,385 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
74% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Almost Perfect

Posted 22-Oct-2014
The hotel had 3 elevators, only one worked. Aside from that it was a perfect stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando,Fl

Great Place

Posted 21-Oct-2014
I read reviews with a bunch of negative comments but I had i experience this hotel first hand to see what it was really about. Everything is great from the rooms to the location. I only noticed 1 major flaw which was the elevators which are now being worked on. It is a great hotel for a nice price. It's not 5 star but it is a nice, safe, enjoyable place to rest and vacation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Come Visit, stay longer

Posted 21-Oct-2014
Pros: Location, Price, and the Welcome from the staff . They were kind and courteous, the room was clean comfortable and quiet. had an enjoyable weekend.
Location: Lots of Discount Shops an Amusement. A variety of foods and Restaurants. Easy access to all the Parks.
I had a quiet relaxing and most enjoyable weekend.
5 out of 5
Recommended
for Everyone
by A verified traveller

From start to end everyone was friendly

Posted 20-Oct-2014
Room was clean everyone very friendly I pool is awesome!
Comment from Hotel Management
21-Oct-2014 by Vicky, Hotel Management
I am very pleased your room was clean and everyone treated you in a friendly manner. I would have to agree with you 100%, our pool is awesome! Thank you for taking the time to write a review and we look forward to your next visit.
2 out of 5
by A verified traveller

Posted 20-Oct-2014
I would recommend if you are just passing through. The rooms smell of wet carpet and the elevator barely operates. Staff is nice but definitely not a place to stay for very long.
Comment from Hotel Management
21-Oct-2014 by Vicky, Hotel Management
I apologize for any issues you experienced during your stay with us but thank you for mentioning our nice staff. I appreciate your taking the time to submit a review.
3 out of 5
by A verified traveller

I dindt like it at all

Posted 19-Oct-2014
The hotel was not that good and i dint recommend if you go with kids. The elevator are terribles.do no book this hotel there are others around good.
Comment from Hotel Management
20-Oct-2014 by Vicky, Hotel Management
I am terribly sorry you did not enjoy your visit to our resort and apologize for any issues you experienced. Please know we are working on the elevators as well as refurbishing the property on a daily basis. Again, I apologize, but thank you for taking the time to write a review. We use all of our guest comments as a tool for improvement.
3 out of 5
Recommended
for Everyone
by A verified traveller from orlando fl

Close to main attractions

Posted 19-Oct-2014
The beds weren't the size I was told I was receiving I was highly upset about that. I walked to islands of adventure and Halloween horror nights.
Comment from Hotel Management
20-Oct-2014 by Vicky, Hotel Management
I apologize that our beds weren't the size you were told, but I am pleased you were able to enjoy some of the attractions at the park. Thank you for taking the time to write a review and I will share your comments with our staff.
1 out of 5
by A verified traveller

No recommend

Posted 19-Oct-2014
The room was not clean. The air condition was not running properly. Me wife and I asked for a room with one bed and they gave us a two beds room. We went to front desk to change the room and they just told us they have no rooms available.
Comment from Hotel Management
20-Oct-2014 by Vicky, Hotel Management
I do apologize that we did not have any king beds for you upon your arrival. We make every effort to accommodate our guest requests, but there are times things happen and are out of our control. I also apologize your room was not clean and will definitely share your comments with our Executive Housekeeper. She takes great pride in the cleanliness of the rooms and has increased our cleanliness scores to the highest they have been all year. She will definitely be looking into this matter. Thank you for taking the time to write and submit a review and your comments will be shared throughout the property.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nassau Bahamas

Places to eat and things to do in walking distance

Posted 17-Oct-2014
I really like the proximity to the restaurants and shops.
Comment from Hotel Management
20-Oct-2014 by Vicky, Hotel Management
I am so pleased you enjoyed our Excellent centralized location and thank you for taking the time to write a review.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Oct-2014
It was ok. Pool area was really nice except at 10 am there were no more chairs outaide. Room was good size but the bathroom wasn't designed very well. Bed was bouncy.
Comment from Hotel Management
16-Oct-2014 by Vicky, Hotel Management
I am happy your enjoyed the pool area and please know that if we are fortunate enough to have you visit us again, you just need to ask for additional chairs and they will be brought to you. Thank you for taking the time to write a review.