Ratings based on 3,486 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
75% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom a

Vacation

Posted 24-May-2015
It was a nice and comfy stay . I enjoyed it I would give this hotel another goo
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-May-2015
Great hotel. Staff was nice, room was nice and the location was perfect
1 out of 5
by A verified travellerfrom Hartford, CT

Dont stay here

Posted 22-May-2015
The check in process was fast. We went to our room and we found out that it wasn't ready; the pillows didn't have a pillow case on them, and they were thrown randomly on the middle of the bed. Moreover, there were no blankets. We tried to call house keeping and the lobby but nobody answered. So, I went to the lobby and told them. When I went back to the room after few hours, I found the pillow cases on the bed and we had to put them on the pillows. Also, the bathroom was really small and dirty. I wouldn't recommend this hotel for anyone.
3 out of 5
Recommended
for Everyone
by A verified traveller

good location but dont expect so much

Posted 21-May-2015
it was a great location and transporation was accessible.
2 out of 5
by A verified traveller

Wow great property in need of new upgrades

Posted 21-May-2015
Pros: location and pool, staff was nice but handicap by the hotel condition
Cons: renovation
I was not looking for a 5 star hotel as I was only going to sleep there for 2 nights not even spend to much time on property but was almost shock when I Notice a dirty are behind the front desk, that continue with a no working safe, a micro way that had a. Missing leg, fridge that will not cold, bathroom in need of serious update, walls and ceiling with need of repairs, the only plus was the pool area small but very nice. Potential but disappointing. They claim to be renovating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice!

Posted 18-May-2015
This was a great option for my fiance and I when we wanted to go to Universal Studios. It is very close to the park, and the hotel offers a shuttle to the park too. The staff are super friendly, and the room was good.
2 out of 5
by A verified travellerfrom Sarasota FL

Posted 18-May-2015
Not what we expected, looked very old and worn. Needs updating
1 out of 5
by A verified traveller

TERRIBLE CUSTOMER SERVICE. VERY UNORGANIZED

Posted 13-May-2015
Pros: Nothing
Cons: Organization and customer service.
Location: Restaraunts
I booked my reservations weeks in advance and after a long day at Disney World walking in the sun the hotel could not find my reservation. I gave them a print out of my booking number and price paid the gentleman at the desk could not find it. My wife was tired, my son was crying and ready to shower and go to bed. We waited an hour to finally get a room with a leaky toilet and no soap or towels.
1 out of 5
by A verified travellerfrom Michigan

Appears nice from photos

Posted 11-May-2015
The lobby smelled really badly and our room was dark. The bathroom mirror had marks on it and flies/bugs were on it when we entered the room.
1 out of 5
by A verified traveller

Super ugly conditions Bed, restrooms terrible

Posted 11-May-2015
No good experience I need my money back Because the toilet is super disgusting