Ratings based on 2,818 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
76% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Kilmarnock Scotland

great situation on I Drive

Posted 18-Dec-2014
Cons: the bedrooms need to be upgraded
Location: Great location lots of eating places and shops around the hotel
The hotel rooms are in need of some modernisation. The pool area is lovely. The staff are very pleasant and helpful. My daughter and I have been visiting this hotel every year for the last 6 years.
1 out of 5
by A verified traveller

dingy hotel

Posted 15-Dec-2014
Old hotel with hallway rugs stained and dirty, dingy bathroom my wife and I would not shower. We were only staying one nite so we braved it out. Would not recommend it to anyone.
2 out of 5
by A verified traveller

Old hotel

Posted 11-Dec-2014
Pros: Close to Universal Studios, free wifi.
Cons: Bring the hotel up to the 90s, at least!
Location: On International Drive, so it is close to Disney.
Tight bathroom, old furnishings. Clean sheets and the beds weren't tilted from overused mattresses.
4 out of 5
for Everyone
by A verified traveller

Not Bad

Posted 8-Dec-2014
Pros: clean room
Cons: new pant, carpet in the extended buildings
Location: near everything.. great
it was nice.the room was clean & great staff. The hotel was close to everything
2 out of 5
by A verified travellerfrom Callahan,FL

Disappoint for amount of money spent.

Posted 8-Dec-2014
Pros: Not much,except close to Universal
Cons: All above and renovate the place.
Location: close to Universal and eateries.
Wanted an outside room,also handicap, was put in what they consider a handicap room on the secondary floor of a tall building with only 1 elevator working. The carpet was torn and though the room was clean, not the greatest. No chair in room except at desk and it was a computer chair. Could only sit on bed. The bathroom in the sink area had no place to put your things, only a folding chair behind you. This was not correct for handicap. I got more from a 2 star hotel with cheaper pricing than this one.
2 out of 5
by A verified travellerfrom Glasgow

Hotel in good location but in major need of update

Posted 4-Dec-2014
Pros: Location, price
Cons: Needs updated
Staff perfectly friendly, room clean, good location. However, although rooms were clean enough they just looked really tired and in major need of update. Asked for a non smoking room but pretty sure the room was for smokers. Real odd smell (but on the surface room looked clean enough) and a few cigarette burns on the carpet. If you are looking for that special hotel to make the trip to Orlando extra special this is maybe not the place for you.
5 out of 5
for Everyone
by A verified travellerfrom rhode island

very good resort

Posted 27-Nov-2014
I love The resort is great location and beautiful landscape
2 out of 5
by A verified travellerfrom Wien

Schlechte Überraschung

Posted 27-Nov-2014
Pros: Die Einfahrt
Cons: Lifte warten
Location: Die Lage ist sehr gut. Erreichbarkeit von Universal Studios sehr gut
Das Hotel ist ein typischer Fall von: Werbung und Bilder stimmen ganz und gar nicht mir der Realität überein. Wir waren nur eine Nacht dort und sind wohl in dem schlechtesten der 5 Gebäude untergebracht worden. Die Zimmerausstattung und Hygiene haben dort sehr zu wünschen übrig gelassen. In dem 18 Stockwerke umfassenden Gebäude (wir waren im 11. Stock) war dann das Erreichen des Zimmers auch nicht so einfach, da von den 3 Liften 2 "out of order" waren. Sehr mühsam!
2 out of 5
by A verified travellerfrom West Palm Beach

Very disappointing!

Posted 27-Nov-2014
I ended up paying more that they said,for a room that its at "The Tower" horrible building, I couldn't sleep because you can hear everything that happens next room!!! The.location is very convenient and the staff very nice but if you decide to stay here,pay a little bit more and don't take a room in "The horrible tower"
4 out of 5
for Everyone
by A verified traveller

Great place for the money

Posted 25-Nov-2014
Pros: Restaurant and pool.
Cons: Update rooms. Curtains in room wouldn't close all the way and we were on first floor.
Location: Across from Wet and Wild
The pool and lobby were very nice. The rooms were a bit outdated. Bathroom especially.