Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jul-2015
30th year wedding Anniversary!!! Nothing more to add...
Comment from Hotel Management
28-Jul-2015 by AGM, Hotel Management
I would like to start by offering you 30th Anniversary wishes. I am glad you chose to stay with us the Hilton Garden Inn Orlando Airport for this special day and we succeeded in making your stay an amazing one. It is great to know you enjoyed spending your time here. We look forward to the opportunity of welcoming you back and providing you with outstanding service once again. Sincerely, Charles Stephen AGM Hilton Garden Inn Orlando International Airport
4 out of 5
Recommended
for Everyone
by A verified traveller from Danmark

Godt sted at hvile ud efter flyrejsen til Orlando.

Posted 14-Jul-2015
Nemt og billigt med shuttlebus fra lufthavnen. Restaurant på stedet men også flere i gåafstand. Gode løbebånd og fin pool til en lille dukkert. Rigeligt med solbænke til første hvil i solen. Store senge og velfungerende aircondition. Også gratis shuttlebus til indkøbscenter.
Comment from Hotel Management
17-Jul-2015 by AGM, Hotel Management
I would like to thank you on behalf of the Hilton Garden Inn Orlando Airport team for your kind comments on our performance. I am pleased to read that you loved your comfortable beds, our complimentary shuttle service and all the other amenities which we had to offer. I am glad you had a wonderful experience during your stay with us and we look forward to the opportunity of welcoming you back and providing you with outstanding service once again. Sincerely, Charles Stephen AGM Hilton Garden Inn Orlando International Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 14-Jul-2015
Great, clean, cookies and lemonade in the lobby. Breakfast cost $12/person!!
Comment from Hotel Management
16-Jul-2015 by AGM, Hotel Management
We appreciate you sharing your review and for the perfect 5 star rating for Hilton Garden Inn Orlando Airport. I am happy that you loved our clean property and the special touch. I am glad you had a great time with us and we hope you will return to our hotel once again. Sincerely, Charles Stephen AGM Hilton Garden Inn Orlando International Airport
4 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Clean and spacious

Posted 13-Jul-2015
Pros: Clean, comfortable, great staff, and an airport shuttle.
Cons: Repair tiles on bathroom floor.
Location: Near the airport and not far from attractions.
The rooms are large, very clean, new carpets, pillow top beds are very comfortable, and the staff was fabulous! This would have been 5 stars all the way across the board if the there weren't broken tiles that were loose on the floor of the bathroom. We had 4 rooms! and all of us agreed the staff was great, and the rooms were really nice with the only exception being 2 bathrooms had broken tiles on the floor.
Comment from Hotel Management
15-Jul-2015 by general Manager, Hotel Management
Thank you for your wonderful feedback for Hilton Garden Inn Orlando. I am pleased to learn that you were highly satisfied with your immaculate accommodation. By reading your wonderful comments about the staff, I am assured that we are keeping this spirit alive and well. I will pass on your gracious review at our next associate meeting. However, I am sorry that the bathrooms did not live up to your expectations, I will share your concern with my maintenance team. We do hope you give us another opportunity to welcome you in the future. All the Best, Charles Stephens Assistant General Manager Hilton Garden Inn Orlando International Airport
4 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Nice hotel close to the airport

Posted 23-Jun-2015
Pros: Clean room, proximity to airport and very helpful check-in staff
Cons: Air conditioning units need to be upgraded and the rooms could be larger.
Location: Restaurants close by
I stayed here on two different dates - at the beginning of my vacation and at the end of it to be close to the airport. On both occasions, check-in staff were exceptionally friendly and helpful. Great initial impression of the hotel based upon these employees. The room (two doubles) while very clean was rather small and the bathroom door barely cleared the front of the toilet. Too small of a room and bathroom to stay in for more than one night. The room had an air conditioner that while running never seemed to cool the room completely. Beds were comfortable and room was clean. Room featured a Keurig coffeemaker and a mini-fridge which was a nice touch. Lobby also offers breakfast and dinner, for a fee. Several restaurants within walking distance like Denny's and TGI Friday's. Very close to airport and complimentary shuttle services.
Comment from Hotel Management
30-Jun-2015 by General Manager, Hotel Management
I am glad to here that you enjoyed both your stays here at the Hampton Inn Orlando Airport recently and that our location was perfect for your visit. We appreciate you for highlighting our closeness to many restaurants and the convenience of our complimentary shuttle service. It gives me immense pleasure that our staff made such a lasting impression on you and that you found your bed to be comfortable. Thank you again for your feedback which will aid us to work towards enhancements of our products and we hope to see you back again soon! Sincerely, Debra Thompson-French General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from College Station, Texas

Posted 11-Jun-2015
Nice hotel if you need to be close to the airport.
Comment from Hotel Management
13-Jun-2015 by Assistant General Manager, Hotel Management
Dear Jennifer, Thank you for your stay. I appreciate you pointing out our proximity to the airport. Thank you again for your feedback and we hope to welcome you soon. All the Best, Melissa Petiot Assistant General Manager Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Couples
by A verified traveller from Northern Virginia

Very nice for the price. Great location.

Posted 2-Jun-2015
Pros: Refreshments always available in the lobby, i.e., fresh lemondade, coffee, and pastries. Ben & Jerry's in the snack shop? - YES!! Great choice!
Cons: bed pillows and view from out window
Location: Great restaurants within 2 minutes. Wish it were closer to shopping mall. and further from toll roads. Was helpful to have a drug store close by.
Very clean, modern decor, not really my style, but acceptable. Food in the breakfast/dining area was very good as was service there. We recommend better bed pillows. They were flat pillows - totally useless. Would have liked a room with a better view than the roof looking out at the air-conditioning units. Pool was very nice as was workout room and office room for computer use. Very nice to have fresh lemonade and pastry in the lobby! Lemonade was VERY good!! We will probably stay here again the next time we travel to Florida. We will bring our own pillows though. :-)
Comment from Hotel Management
5-Jun-2015 by Assistant General Manager, Hotel Management
Dear Lisa, Thank you for choosing our hotel for your accommodation needs. I am happy to know that you loved our clean rooms, convenient location and wonderful facilities. It is great to hear that you enjoyed the lemonade as well as the breakfast offerings along with our prompt service and found us to be a good value for money. Thank you again for your feedback and we will be eagerly waiting for your return to our hotel. Sincerely, Melissa Petiot Assistant General Manager Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Close to airport

Posted 24-May-2015
Pros: Convenient location to airport
only stayed one night after vacation, headed back to "COLD" Boston!
Comment from Hotel Management
26-May-2015 by Assistant General Manager, Hotel Management
Dear Paula, Thank you for your overnight stay with us and for pointing out our closeness to the airport. We are very proud of our Hilton training in providing excellent stay for all our guests and I am happy that we were able to meet and exceed your expectations during your quick visit. Thank again for the perfect five star rating and we look forward to the opportunity of welcoming you back soon! All the Best, Melissa Petiot Assistant General Manager Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Families
by Lisa from Vermont

Consistantly Clean and Comfortable

Posted 27-Apr-2015 on Hotels
We had a late flight into Orlando, so we stayed at the Hilton Garden Inn because it was so close to the airport. Always trust Hilton Garden Inn to be clean and comfortable. It was everything we expected.
Comment from Hotel Management
28-Apr-2015 by Hotel Manager, Hotel Management
I want to take the time to thank you for your wonderful feedback about our hotel. I was glad to know you had a wonderful time with us. Thank you for your kind comments. We hope to have an opportunity to welcome you again. Melissa Petiot Asst. General manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Apr-2015
Very clean and the room was good size. Located close to the airport.
Comment from Hotel Management
16-Apr-2015 by General Manager, Hotel Management
Thank you for staying with us. I am pleased to know that we were successful in meeting your expectations thus providing you a memorable stay. We hope to welcome you again. sincerely, Melissa Petiot Asst. General Manager