Front of property - evening/night

Reviews of Hilton Garden Inn Orlando Airport

3 out of 5
Hilton Garden Inn Orlando Airport
7300 Augusta National Dr, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, hamburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean Room was big and also very clean Desk staff very friendly!
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Jennifer, We are delighted by your review! Maintaining a clean and comfortable space is a top priority for us, and we are thrilled that it left a positive impression on your stay. Our team takes great pride in their work, and they will be thrilled to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay in the future here at Hilton Garden Inn Orlando Airport.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Tari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Tari, We are happy you chose Hilton Garden Inn Orlando Airport for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport, clean spacious rooms
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Louise, It is a pleasure to read your fantastic review of Hilton Garden Inn Orlando Airport. We are delighted that our convenient location and clean, spacious rooms enhanced your stay. Providing a comfortable and accommodating experience is our top priority. We appreciate your kind words and hope to welcome you back soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

4/10 Poor

Jeron

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our smoke detector kept beeping all night long and no one could fix it for us
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Dear Jeron, Thank you for choosing us and sharing your valuable feedback. You deserve a seamless and restful experience, and we're genuinely sorry for falling short during your visit. We sincerely apologize for the disturbance caused by the smoke detector during your stay and even more so for failing to resolve this promptly. Your comfort is of utmost importance to us, and we will address this matter with our maintenance team to ensure it doesn't recur. We appreciate your patience and understanding and hope you'll give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Response from General Manager on Feb 14, 2024
Dear Cheri, Thank you very much for selecting Hilton Garden Inn Orlando Airport during your visit to the city. Our primary focus is on offering our guests comfortable accommodations at reasonable rates, so we are thrilled to have earned your high rating. Thank you for choosing us, and we hope you will be able to stay with us again soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

6/10 Okay

Jennie

Disliked: Staff & service, property conditions & facilities
Dining options Need to update website to reflect limited dining and atmosphere.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Jennie, Thank you for your feedback. We appreciate your suggestion regarding dining options. Your input is invaluable as we continuously strive to enhance the guest experience. Thank you for choosing our hotel, and we hope we will have the pleasure of welcoming you again when your travels bring you this way.Sincerely,Michael GoldwasserGeneral Manager

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
was good except light in hallway outside our room was not working very dark in hallway . pool furniture was very old and worn and torn
Stayed 1 night in Feb 2024
Response from General Manager on Feb 6, 2024
Dear John, Thank you for sharing your recent experience. We're glad to hear that your overall stay was enjoyable. However, we apologize for the inconvenience regarding the light in the hallway and the condition of the pool furniture. Your feedback is invaluable as we continuously strive to enhance our guests' experiences. Rest assured, we will address these concerns with our respective teams to ensure improvements are made. We appreciate your understanding and hope to welcome you back for an even more pleasant stay in the future.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

LUCAS R, Villas

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 4, 2024
Dear LUCAS, Thank you for reviewing your stay at Hilton Garden Inn Orlando Airport! We are pleased that our staff provided you with friendly and helpful service during your stay. Guest satisfaction is our top priority, and we're thrilled that our team made your visit enjoyable. We look forward to welcoming you back soon!Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Kelsey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Kelsey, We are thrilled you had an excellent stay at Hilton Garden Inn Orlando Airport, and we appreciate the fantastic rating. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

timothy

Excellent
Stayed 1 night in Jan 2024
Response from General Manager on Feb 4, 2024
Dear Timothy, Thank you for your review of Hilton Garden Inn Orlando Airport! We're thrilled to know that you had an excellent experience during your stay with us. Providing exceptional service is our top priority, and we're delighted that we exceeded your expectations. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and food nearby
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 25, 2024
Dear John, Thank you for taking the time to share your positive experience at Hilton Garden Inn Orlando Airport. We're pleased to hear that you found our hotel clean, quiet, and conveniently located. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area!Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 20, 2024
Dear Jeff, Thank you for choosing Hilton Garden Inn Orlando Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Tatiana

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable room
Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
Dear Tatiana, Thank you for sharing your experience at Hilton Garden Inn Orlando Airport. We're delighted to learn that you found your room very satisfying. Your comfort is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Brett

Stayed 1 night in Jan 2024
Response from General Manager on Jan 26, 2024
Dear Brett, It was a pleasure to read your fantastic review of Hilton Garden Inn Orlando Airport. We appreciate your feedback and are delighted that your stay with us was great. We look forward to another opportunity to welcome you back soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
I came in after a long flight and was greeted with a smile. The bed was comfortable and the room was tidy and clean. All the staff were friendly. Will stay here again if I’m in the area.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear Charlotte, Thank you for your wonderful feedback regarding your stay at Hilton Garden Inn Orlando Airport! We're delighted our friendly staff, comfortable beds, and clean rooms made for a pleasant experience after your long flight. We look forward to welcoming you back whenever you're in the area. Safe travels!Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear John, Thank you for your kind rating! We are glad you had such a positive experience during your time at Hilton Garden Inn Orlando Airport, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

FRED, Etobicoke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, they did a new renovation for the rooms so nice and comfortable beds bathroom is very new and clean, lots off space in the rooms and lights, air conditioning is working great and smooth, you have to buy breakfast and didn’t get a chance to have one, the do have a shuttle to airport included.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 10, 2024
Dear FRED, Thank you for your glowing review of Hilton Garden Inn Orlando Airport! We're delighted you appreciated our newly renovated rooms, comfortable beds, and excellent amenities. We regret you missed our breakfast service but hope to serve you on your next visit. It's great to know our shuttle service was convenient for you. We look forward to welcoming you back soon!Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge, perfect for all 4
Stayed 1 night in Nov 2023
Response from General Manager on Jan 6, 2024
Dear Eli, We're delighted you enjoyed the spacious accommodations at Hilton Garden Inn Orlando Airport! Thank you for taking the time to share your positive experience. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Kerri

Stayed 1 night in Dec 2023
Response from General Manager on Jan 6, 2024
Dear Kerri, We are delighted to read the review of your stay at Hilton Garden Inn Orlando Airport. We strive to exceed our guests' expectations and are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Heather

Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Dear Heather, Thank you for choosing Hilton Garden Inn Orlando Airport. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Rebekah

Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Orlando Airport on Jan 19, 2024
Dear Rebekah, We are thrilled you had an excellent stay at Hilton Garden Inn Orlando Airport, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, room comfort
Parking issue
Parking was not great. Every space was occupied plus every free curb. They are doing some remodeling so there are several storage containers in the parking lot taking up parking spaces, too. If you came in late there was literally no where to park your car. I managed to find a curbside spot to parallel park in.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 29, 2023
Dear Gina, We are happy you chose Hilton Garden Inn Orlando Airport. We appreciate your feedback about parking challenges during our remodeling. We apologize for any inconvenience caused. Your insights are invaluable, and we're actively working to improve the parking situation. We hope to provide a more seamless experience on your next visit.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Dear Joyce, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn Orlando Airport. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

2/10 Terrible

Joseph

Stayed 1 night in Nov 2023
Response from General Manager on Jan 17, 2024
Dear Joseph, We thank you for rating your stay. It is disappointing to see that your experience was anything other than enjoyable. We want every guest to have a fulfilling visit, and we regret falling short of your expectations. We hope you will revisit us in the near future so we can have another opportunity to regain your trust in our hotel.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

Maria

Stayed 1 night in Dec 2023
Response from General Manager on Dec 23, 2023
Dear Maria, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Orlando Airport.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

2/10 Terrible

Sundhea

Stayed 1 night in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Sundhea, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

Walter

Stayed 1 night in Dec 2023
Response from General Manager on Dec 12, 2023
Dear Walter, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn Orlando Airport. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Vielka, San Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 17, 2023
Dear Vielka, Thank you for choosing to stay with us and leaving a positive rating. We're delighted to know that you had a great experience here at Hilton Garden Inn Orlando Airport. We look forward to welcoming you back on your next visit!Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023
Response from General Manager on Dec 23, 2023
Dear Ronald, Thank you for taking the time to rate your stay. We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn Orlando Airport. We hope to have the pleasure of doing so again in the near future.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Todd, Flint

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Todd, Thank you for highlighting our convenient location at Hilton Garden Inn Orlando Airport! We're delighted to hear that it added to your positive experience. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Chaim

Business traveller
Liked: Cleanliness, property conditions & facilities
Bug clean rooms, great staff. They have an airport shuttle.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 24, 2023
Dear Chaim, Thank you for your positive feedback on Hilton Garden Inn Orlando Airport! We're thrilled you appreciated our clean rooms, great staff, and the convenience of our airport shuttle. Your kind words mean a lot, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Lester

Stayed 1 night in Nov 2023
Response from General Manager on Dec 12, 2023
Dear Lester, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Garden Inn Orlando Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from General Manager on Nov 20, 2023
Dear Sandra, Thank you for your positive feedback about Hilton Garden Inn Orlando Airport! We're thrilled to read that you had an excellent experience with us. Should your travels bring you back to our area, we hope to welcome you back for another flawless visit.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Tyler

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
We were only there for one night but we quite liked our room and our stay. Just wish they’d informed us about how the breakfast worked beforehand. Spending $21 dollars on mostly just muffins and cereal you get at any hotel felt a bit much. There were a few hot items, like eggs and bacon, but the whole thing was charged regardless of what you ate. If I’d known I was going to have a bill placed on my table I would have gone ahead and eaten breakfast elsewhere. But the hotel was comfortable, felt very safe, clean, and comfortable.
Response from General Manager on Nov 14, 2023
Dear Tyler, Thank you for your positive feedback about Hilton Garden Inn Orlando Airport! We're delighted to hear that you quite liked your room and enjoyed your stay. We appreciate your input on the breakfast experience and will use it to improve our communication. We look forward to welcoming you back for another comfortable and enjoyable visit.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

B.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception lady was curt …I found her rude and short with her answers. I had a long day on the road, and although she was dressed professionally, she could have have been more welcoming with a little effort. Hotel is under construction but our room is clean and lovely.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Dear B, Thank you for choosing Hilton Garden Inn Orlando Airport! We appreciate your positive remarks about the cleanliness and appeal of our rooms. However, we apologize if the reception experience did not meet your expectations and will address this to ensure a warm welcome for future guests. Your feedback is invaluable, and we look forward to hosting you again for an even more pleasant stay.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and curious.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 12, 2023
Dear Craig, We're delighted to hear that you found our team at Hilton Garden Inn Orlando Airport to be very friendly and courteous! Providing exceptional service is our top priority. If your travels bring you back to the area, we look forward to welcoming you for another positive experience.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Kristina

Liked: Cleanliness
Even in the middle of remodeling the whole place was clean. The rooms very clean and nice. The food was great and the bartender was wonderful. Now only 2 things i wasnt super happy about the bed was not super comfy and i wish they had posted how much the pet was on their website. It wasnt super expencive or anything just would have liked to know in advance. The staff and everyone was super friendly and nice. Over all would stay again and yes with my pets lol
Stayed 1 night in Oct 2023
Response from General Manager on Oct 29, 2023
Dear Kristina, We appreciate your feedback and are delighted to hear about your overall positive experience at Hilton Garden Inn Orlando Airport. We're thrilled that you found the rooms clean, enjoyed the food, and appreciated our friendly staff. However, we apologize for the inconvenience regarding the bed comfort and the pet fee information. Your valuable feedback helps us improve, and we look forward to welcoming you and your pets back on a future visit!Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

2/10 Terrible

saurabh

Liked: Amenities
Disliked: Property conditions & facilities
Renovations in the front lobby upto the elevators. Dust and toxic fumes from fresh paint. Very inconvenient as the cars cannot come to the front door.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 28, 2023
Dear Saurabh, We're truly sorry for the inconvenience you experienced during your stay due to our ongoing renovations. We understand that these works can be disruptive, and we apologize for any inconvenience caused by the dust and fumes from the fresh paint. Please be assured that we take our guests' comfort seriously, and we will work diligently to enhance our guest satisfaction moving forward. Your comments are invaluable to us as it helps us identify areas where we can improve. We also appreciate your thoughts regarding access to our front entrance. We hope you might consider giving us another opportunity to serve you better in the future when our renovations are completed. Sincerely,Michael GoldwasserGeneral Manager

8/10 Good

Wanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 15, 2023
Dear Wanda, Thank you for the wonderful rating for Hilton Garden Inn Orlando Airport! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

Linda, LOS ANGELES

Travelled with partner
Liked: Amenities
While the room was nice and clean, we were not informed that renovation was going on. It was noisy and dusty from the plaster.
Response from General Manager on Oct 12, 2023
Dear Linda, Thank you for choosing us for your recent stay. We are glad you liked your comfortable rooms. However, we apologize for the issues you experienced due to our remodel. This project is part of our commitment to providing outstanding accommodations for our guests; therefore, we truly regret any frustration this caused and are very grateful for your patience. This information is mentioned on our website, and we apologize if this was not adequately communicated to you. We value hearing from our guests, and we appreciate your feedback. We hope you will revisit so we can show you our devotion to outstanding hospitality in all areas of our hotel.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

Alicia

Stayed 1 night in Oct 2023
Response from General Manager on Oct 12, 2023
Dear Alicia, It was a pleasure receiving your fantastic Hilton Garden Inn Orlando Airport rating. Your feedback is our best performance measure, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2023
Response from General Manager on Oct 26, 2023
Dear Jacqueline, It is lovely to know you enjoyed everything about your time at Hilton Garden Inn Orlando Airport and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

2/10 Terrible

Charles

Stayed 1 night in Sep 2023
Response from General Manager on Oct 15, 2023
Dear Charles, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

jasbir

Stayed 1 night in Sep 2023
Response from General Manager on Sep 30, 2023
Dear Jasbir, We are pleased to receive your generous rating for Hilton Garden Inn Orlando Airport. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2023
Response from General Manager on Oct 28, 2023
Dear Kimberly, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hilton Garden Inn Orlando Airport. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Dianne

Stayed 1 night in Sep 2023
Response from General Manager on Sep 6, 2023
Dear Dianne, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Garden Inn Orlando Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

2/10 Terrible

HUI

Stayed 1 night in Sep 2023
Response from General Manager on Sep 25, 2023
Dear HUI, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Sincerely,Michael GoldwasserGeneral Manager

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, room comfort
We have stayed at this hotel every time we go to Orlando. It is very clean and updated, The employees are always very friendly.
Stayed 1 night in Aug 2023
Response from GM on Aug 20, 2023
Dear Alice, Thank you for your kind words about your recent Hilton Garden Inn Orlando Airport visit. We will be sure to share your review with all of our associates. Thank you again for making us your home away from home.We look forward to your next stay and, until then, wish you safe travels.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

10/10 Excellent

Beverly

Stayed 1 night in Aug 2023
Response from General Manager on Sep 3, 2023
Dear Beverly, Thank you for the generous rating of Hilton Garden Inn Orlando Airport. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Sincerely,Michael GoldwasserGeneral ManagerHilton Garden Inn Orlando Airport

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on Aug 14, 2023
Dear David,Thank you for your gracious rating. We are delighted you had a fulfilling and enjoyable stay. All of us here at Hilton Garden Inn Orlando Airport hope to have the pleasure of welcoming you again soon for another memorable visit.Sincerely,Michael Goldwasser,General Manager,Hilton Garden Inn Orlando Airport