Ratings based on 538 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
No free wifi, Parking comes at costPosted 17-Apr-2014
Cons: free wifi and free parking
Location: good location
No free wifi and No free parking. You would expect these basic things to be free for such a grand hotel.
for Everyoneby Julian from Atlanta, GA
nice hotel. very close to restaurants and the OCCCPosted 14-Apr-2014
Nice hotel. Very clean room and nice amenities... paid $100/nt on expedia. Limited parking if you arrive late. And the only problem with the my particular room was the sink and tub in the bathroom had a horribly slow drain. Should've packed Drain-O!
for Familiesby M from Michigan
Friendly hotelPosted 11-Apr-2014
Pros: The staff was extremely friendly and helpful.
Cons: The food was way too expensive! A cup of coffee was almost $4.00. A bagel and yogurt for $7.00. You even had to pay for the wi-fi.
Location: There is a great deep dish pizza place right around the corner.
Overall, we enjoyed our experience at the Crowns Plaza hotel. The room was clean, the pool was very inviting and not too over crowded. The staff was what set it apart.
for Everyoneby A verified traveller
Nice hotel close to universal studiosPosted 8-Apr-2014
I really enjoyed my experience at the crowne plaza but the hotel didn't have a refrigerator or microwave. Being such a very since hotel I thought it would've have refrigerator.....I planned on staying another night.
for Everyoneby Ben from Minneapolis
Convenient, if not busy location. Solid hotelPosted 8-Apr-2014
Rooms were clean if not a bit outdated. Staff, especially concierge, were amazingly helpful-ask them if you have any questions. Food at the restaurant was surprisingly good. We'd remember, and go back.
for Everyoneby Bill from Toronto,Onrtario
Great location, friendly & attentive staff!Posted 7-Apr-2014
Pros: Great location.
Cons: The bathroom fixture needs updating. There is a strong unpleasant smell at the lobby restaurant and this problem should be corrected.
Location: Shopping and restaurants are abundant nearby. Universal Studios is close. There are 2 prime outlet malls available for shop till you drop!
Very comfortable bed... we requested a king size bed and it was beyond our expectation. I reported to the front desk for the coffee undelivered after the daily cleanup. The front desk sent up a staff to deliver the coffee very quickly and a follow up call is received after from the person I reported at the front desk.
for Everyoneby daisy from califirnia
Nice stayPosted 5-Apr-2014
Stayed for a convention, I was out early morning and returned very late. Never really interacted with anyone except for the guest service agent. Came before checkin time, room was not ready. I forgot her name , but she got my cell number and called me once the room was ready.
for Everyoneby bmcadams from Florida
Nice stay. I asked if they had a microwave in the lobby and they bought one to my room.
for Everyoneby mark from melbourne
Great valuePosted 29-Mar-2014
Great experience, friendly staff, great location, great facilities. Room could do with mini bar facilities however the shop downstairs is helpful. Pleasant stay would recommend it!
for Everyoneby becky from savannah, ga
Close hotel to universalPosted 24-Mar-2014
Free shuttles to all theme parks. Very nice and convenient. Restaraunt bar/grill was delicious. The bartender, Glenda, was wonderful! Would stay again