Pool views, serves lunch, dinner, and happy hour

Reviews of Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 83 reviews" "
Rating 8 - Good. 16 out of 83 reviews" "
Rating 6 - Okay. 9 out of 83 reviews" "
Rating 4 - Poor. 4 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and staff was nice.
Stayed 11 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Matthew,It was a pleasure hosting you at Hotel Landy! We're glad our friendly staff made you feel welcome, and we look forward to your next visit.

10/10 Excellent

Diego, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Diego,We're so pleased you had a perfect five-star time! Thanks for your review, and we hope you'll visit us again soon.

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the hotel except they charge $37.00 for 1 day parking!!!! not acceptable and disappointing.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Sharon,Thank you for your review and perfect rating. We are delighted you had an enjoyable overall experience with us! Please know regarding our parking fee that we work to maintain pricing similar to the surrounding area, though we understand your disappointment and will be sure to share your report internally. It was a pleasure having you here, and we hope to welcome you back the next time you visit Orlando.

8/10 Good

Terkquyose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 12, 2024
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!

10/10 Excellent

Liam

Stayed 1 night in Apr 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Was good, just the extra parking fee was kinda some bulljive but the hotel is really nice.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Liam,Thank you so much for staying with us at Hotel Landy! We're thrilled you enjoyed your overall visit. However, we offer our sincere apologies for any inconvenience caused by our current parking rates. We can assure you that we work diligently to keep them competitive for our area. Nevertheless, your comments will be shared with our team to ensure our high standards of guest satisfaction are being met. Hopefully, this didn't detract too much from your experience. The pleasure was all ours, and we hope you'll visit us again in the future.

6/10 Okay

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing but walls are so thin that you can hear people conversation next door
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Allan,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our lovely property, we're disappointed to learn about the disturbance you experienced in your room. We offer our sincere apologies for any inconvenience this may have caused you. Rest assured, we will address this matter with our team to provide a swift resolution for our great guests. The pleasure was all ours, and we hope to welcome you back in the future for a more exceptional visit.

10/10 Excellent

Moneaha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice I had no problems beside the water would not get hot but they fix d it immediately.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Moneaha,It's pleasing to know you enjoyed your stay at Hotel Landy and that our team promptly addressed any concerns you experienced. We greatly appreciate your feedback and look forward to welcoming you back for another enjoyable visit in the future!

10/10 Excellent

Terkquyose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Arbresha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the elevator and the outdoor space with games and a food truck was really nice. The staff was friendly and the view from the room was lovely
Response from General Manager on Apr 9, 2024
Dear Arbresha,Thank you for sharing your experience at Hotel Landy! We're delighted you enjoyed our elevator and outdoor area with games and a food truck. Our team strives to create a welcoming atmosphere, and we're thrilled to hear they made a great impression on you. It was a pleasure to host you, and we can't wait to welcome you back for another enjoyable stay.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and friendly staff. It kinda sucks that you have to pay so much for parking. The room itself wa sa good price but with the daily paking fee maybe we could of done better
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Jonathan,Thank you so much for the five stars! We're pleased to hear you enjoyed our relaxing atmosphere and the world-class service delivered by our staff. We will pass on your compliments and use your feedback to help us improve the experience of future guests. It was a pleasure to welcome you, and we hope you'll stay with us again soon at Hotel Landy!

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were helpful and pleasant
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Joshua,Thank you for sharing your experience at Hotel Landy! We're delighted that our team was supportive and friendly during your stay. It would be a pleasure to welcome you back for another pleasant experience!

10/10 Excellent

dhanny

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is neautiful. The facilities are wonderful from the pool area, outdoor games, gamw room and libby. The staff are wonderful and attentive. The only downfall was that the walls seem to be very thin and the air conditioner is very noisy.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Shannon,Thank you for your kind words! We are thrilled that you enjoyed our amenities, such as our pool, game room, and lobby, as well as the hospitality of our team. Your concern about the walls and air conditioner is also appreciated. We are committed to creating a comfortable environment for all our guests and will work to improve this aspect of our experience. It would be wonderful to welcome you back to Hotel Landy for an even more enjoyable visit.

8/10 Good

Jovona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Fritz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing. A big thank you to Tiffany Miley for the most amazing greeting and for making our stay the best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aracel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property over all. Would stay here again.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Aracel,Thank you for taking the time to leave your review. We're glad to hear you enjoyed your stay at Hotel Landy, and we hope you'll visit us again soon!

10/10 Excellent

Stenson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, the hotel is clean and nice and great service!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Abigail,We enjoyed hosting you at Hotel Landy. It was our pleasure to check all the boxes for a great stay with our convenient location, clean environment, and friendly service! Our team looks forward to welcoming you back.

6/10 Okay

Cesar Alejandro

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I paid 35 dollars per parking every night, it's not fear.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Cesar,Thank you for taking the time to provide your feedback. On behalf of our establishment, I apologize if there was any confusion regarding parking. Please be advised that our parking rates are located on our website for future reference. We hope that you will consider staying with us again so we can provide you with a better visit.Sincerely,Phil InfanteDirector of OperationsHotel Landy

10/10 Excellent

JAMSHED

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Karen

Travelled with pets
Liked: Cleanliness, amenities
The property was clean inside but needs more work outside. Also I booked and paid for a room with a king bed and a sofa. I got a queen bed and no sofa. The night manager did adjust the pet fee because of this I believe, but the room was misrepresented and at $250 for 1 night plus a $100 pet fee, that shouldn't be the case. Also it was not made clear to me at check in, that the 1 night parking fee is $37.00.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Karen, Thank you for your valuable feedback. We are sorry that you didn't find your stay to be the experience you expected. We will take your report and discuss these issues to ensure it does not happen again. Please accept our apologies, and if you have any other questions or concerns, feel free to reach out to us offline. Our team hopes you return for a future stay with us that will be a seamless one.

4/10 Poor

Carlo

Disliked: Property conditions & facilities
I didnt know i was getting a 37 dollar charge to park my own car in what was essentially a construction zone
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Carlo,Thank you for sharing your concerns with us. As you mentioned, we charge a parking fee, and that information is found on our website. We sincerely apologize for any inconvenience you experienced, nevertheless. Your input is appreciated and we hope for an opportunity to deliver a better stay in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great new re do
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 23, 2024
Dear Charles,Thank you! We are so happy you were impressed with our facilities, and we hope you had everything you needed to feel at home. Come back to Hotel Landy anytime.

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and smelled sooooo good. Front desk staff was also very nice!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Dear Brittany,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team, impeccable facility, and fresh aroma hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel!

10/10 Excellent

Neil

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear NeilThank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope you return soon.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good for the price point. Was surprised by a self-parking charge of $35.00 that was not noted during reservation booking. Heavy construction in the area made navigation around the hotel quite challenging. Breakfast was a self serve glorified Starbucks.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Sandra,Thank you for being our guest and sharing your feedback. Please know that most full-service hotels charge for parking in our area and our pricing information is available on our website under "Directions and Parking". We are glad you enjoyed your stay overall, and look forward to welcoming you back and impressing you further.

10/10 Excellent

Maxene

6/10 Okay

Valerie, PGH

Stayed 1 night in Mar 2024

6/10 Okay

Jörg

Travelled with family
Liked: Cleanliness
The hotel and room was clean. It was noisy because the rooms on our floor were being renovated. The hotel restaurant had a very limited menu and the food was not good. Half our food was served cold and the other half could not be eaten. The chicken was gray in color. The waitress did take the meals off our bill but when you are hungry that doesn’t really solve the problem. The parking fees were high too.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Jörg,Thank you for choosing to stay with us during your recent trip. We aim to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. However, we offer our sincere apologies if we fell short of expectations with the meals you ordered from our restaurant. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 Excellent

Kevbrisha

Excellent hotel and great customer service!!!!!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Kevbrisha,Thank you so much for choosing to stay with us at Hotel Landy. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It was an absolute pleasure to host you, and we hope to welcome you back soon.

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, amenities
Very good
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Rogelio,Thank you for choosing Hotel Landy! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

8/10 Good

Frank

Business traveller
Liked: Staff & service, property conditions & facilities
I was assigned a room that was clearly skimmed over by the housekeeping team. I rarely give poor reviews but the bathroom counters and floors had hair all over.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Frank,Normally, our housekeeping team is great at servicing rooms, so it is surprising to learn of our oversights. We are very sorry and will speak with our team to ensure our diligence improves. Thank you for choosing Hotel Landy, and we look forward to making your next visit more enjoyable!

10/10 Excellent

Dashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super cute, clean and comfortable. The staff was great and they have a bar in the lounge area. Definitely recommend!!!
Response from General Manager on Mar 8, 2024
Dear Dashawn,Thank you for your wonderful review! We will be sure to share this with our staff as they work hard to make ensure our guests have a comfortable stay and always love and appreciate comments like this. We appreciate your heartfelt recommendation and hope to see you again soon at Hotel Landy!

10/10 Excellent

Ramien

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you stayed with us and that you shared your feedback. We hope to see you again in your future travels. Kind regards.

10/10 Excellent

Zobeir

Stayed 1 night in Jan 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you enjoyed your stay. Thank you for your comments and we hope to see you in the future. Kind regards.

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Shana,Thank you for your kind review. We are so happy you had an enjoyable time during your stay at Hotel Landy. We look forward to seeing you again soon.

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like this hotel just went through remodeling and restructuring recently and wow does it pay off! We were already in Orlando and needed to stay an extra night so we found this place because it was a great price. We got there later in the day but the staff was so great and we loved exploring. A lot of things had just opened that week as well so we got to see everything in its pristine condition. The bar looked great and so did the pool. They had a cafe with Starbucks which was great for grab and gos and a small little shop with a small convenience area. The room view was AMAZING and we could see everything from Old Town to Volcano Bay. Rooms were clean and the bed was comfy. The lobby smelled amazing! I would recommend this place to anyone and would go back again
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Kristin,Thank you so much for all of your kind words. Receiving recognition for all of our amazing amenities is appreciated. Cleanliness, comfort, and convenience are all aspects that you can expect to find at Hotel Landy, and we are pleased that we were able to meet your expectations. It would be an honor to have you stay with us again the next time your travels bring you to the area. Sincerely,Phil InfanteDirector of OperationsHotel Landy

6/10 Okay

Inessa

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you stayed with us and that you shared your feedback. Please accept my sincerest apologies if you were not completely satisfied. We hope to see you in your future travels. Kind regards.

10/10 Excellent

Brittany, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you enjoyed your stay. Thank you for your comments and we hope to see you in the future. Kind regards.

6/10 Okay

Mario, Santa Ana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you stayed with us and that you shared your feedback. Please accept my sincerest apologies if you were not completely satisfied with your stay. We hope you will give us another opportunity in your future travels. Kind regards.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
completely brand new and renovated.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Darlene,Thank you for taking the time to leave us a perfect rating. We are glad that you highlighted our updated environment. Our team trusts that you had a great stay. We look forward to welcoming you back for another wonderful experience.

10/10 Excellent

Stephany

Business traveller
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Stephany,We're delighted to hear of your positive experience at Hotel Landy. Thank you for sharing your five-star review, and we hope to see you again soon.

8/10 Good

Jay

Very nice rooms
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Jay,Thank you for taking a moment to leave a review. We work hard to meet expectations like yours, and we’re happy to hear our great accommodation hit the mark for you. It was a pleasure having you here, and we hope you return soon!

8/10 Good

Ben

Stayed 1 night in Feb 2024

10/10 Excellent

Wismerck

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difícil Parking
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Wismerck,Based on your rating, it appears you had a good overall experience at Hotel Landy. We regret any difficulty or inconvenience you had while parking, and we assure you that your feedback is valued. We hope you consider returning for a more seamless visit soon.

10/10 Excellent

Jacquez

Stayed 2 nights in Feb 2024

10/10 Excellent

Life

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you enjoyed your stay. Thank you for your comments and we hope to see you in the future. Kind regards.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from InfanteP on Mar 16, 2024
We are very happy that you enjoyed your stay. Thank you for your comments and we hope to see you in the future. Kind regards.