Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom boston,ma

Nice stay

Posted 15-Dec-2014
Very clean and comfortable. Within walking distance to universal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

These people understand customer service!

Posted 14-Dec-2014
What a fantastic experience staying here was! We were greeted immediately and checked in without delay. Shortly after getting to our room, the staff called to make sure everything met our expectations. A really good breakfast (free) was served every morning. The staff was able to make dining recommendations & even called a cab for us. At checkout, we were each given a bag with a bottle of water, an apple & a Nutrigrain bar! The hotel is comfortable, clean & safe! Highly recommend and would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable hotel.

Posted 23-Nov-2014
Nice hotel. Easy to check in after booking through Expedia.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel, close to Universal Studios

Posted 14-Nov-2014
Our family loved staying at the Comfort Suites-Universal Studios. Everything about our stay was great - couldn't have asked for better lodging. Great rates, spacious rooms, wonderful hot breakfast and next door to shuttle service to Universal Studios!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Nov-2014
The room was clean and comfortable. Universal was within walking distance. Overall good experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangor Maine

Walking distance to Universal Studios

Posted 6-Nov-2014
Pros: I liked everything I cannot say anything bad about it.
Cons: Nothing
Location: Universal Studios Island of Adventure were walking distance Disney was only 10 minutes away.
Hotel was great locate well to everything great breakfast, very good variety.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, Alberta, Canada

Perfect location

Posted 15-Oct-2014
Pros: Clean, comfortable room, friendly staff and proximity to Universal.
Location: Hotel is located within walking distance to Universal, restaurants and shopping. Also close to a major freeway which makes it east to get to.
We stayed here because of the proximity to Universal and the fact that we have used Comfort Suites in other cities in the past. Check in was quick and easy. Staff were friendly and helpful at both check in and check out. Our room was perfect for our needs and the bed was comfortable. I used the wifi and had no problem with signal strength. We found the room and the hotel in general to be clean. Breakfast was good and not busy at all. I think Sept must be low season because we ate breakfast there on a Sunday and Monday and neither day was busy. The hotel is quite close to Universal and walkable if desired. We had a ride the first day and took our car the second day and it's a straight shot up Major to get to the park. Also close to restaurants and Walgreens. I would definitely recommend this hotel for anyone visiting Universal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Pennsylvania

Great hotel for visiting Universal parks

Posted 14-Oct-2014
Pros: Free breakfast was very good w/ many choices. The rooms are very comfy and quiet. Very nice staff. Pool is clean and relaxing.
Cons: nothing I can think of at this time.
Location: Location couldn't have been more convenient to visit Universal parks. The free shuttle (next door) was an added bonus.
I've stayed at this hotel in the past and we had such a pleasant experience, we decided to stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Oct-2014
Pros: Price and proximity to Universal studios
Arrived later in the day. Check in was quick. Beds and pillows were comfortable. Hotel was quiet. We were pleased with our choice.
4 out of 5
Recommended
for Business Travellers
by Altagracia

This traveller left a rating score only Posted 19-Sep-2014 on Hotels.com