Ratings based on 812 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, Alberta, Canada

Perfect location

Posted 15-Oct-2014
Pros: Clean, comfortable room, friendly staff and proximity to Universal.
Location: Hotel is located within walking distance to Universal, restaurants and shopping. Also close to a major freeway which makes it east to get to.
We stayed here because of the proximity to Universal and the fact that we have used Comfort Suites in other cities in the past. Check in was quick and easy. Staff were friendly and helpful at both check in and check out. Our room was perfect for our needs and the bed was comfortable. I used the wifi and had no problem with signal strength. We found the room and the hotel in general to be clean. Breakfast was good and not busy at all. I think Sept must be low season because we ate breakfast there on a Sunday and Monday and neither day was busy. The hotel is quite close to Universal and walkable if desired. We had a ride the first day and took our car the second day and it's a straight shot up Major to get to the park. Also close to restaurants and Walgreens. I would definitely recommend this hotel for anyone visiting Universal.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

Great hotel for visiting Universal parks

Posted 14-Oct-2014
Pros: Free breakfast was very good w/ many choices. The rooms are very comfy and quiet. Very nice staff. Pool is clean and relaxing.
Cons: nothing I can think of at this time.
Location: Location couldn't have been more convenient to visit Universal parks. The free shuttle (next door) was an added bonus.
I've stayed at this hotel in the past and we had such a pleasant experience, we decided to stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Oct-2014
Pros: Price and proximity to Universal studios
Arrived later in the day. Check in was quick. Beds and pillows were comfortable. Hotel was quiet. We were pleased with our choice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Everything with this hotel is excellent

Posted 15-Sep-2014
Everything with this hotel is excellent , no flaws , will come back again for sure
4 out of 5
Recommended
for Families
by A verified traveller from Alberta

General thoughts

Posted 10-Sep-2014
Pros: Bed and Pillows
Cons: Keep the pool open past 10 p.m. ( at least till 11)
Location: Universal Syudio's
Right across from Universal Studio's. The "free" bus had conditions but with a car the access was good. Restaurants are close by. Wish the pool had stayed open past 10 p.m. The free breakfast was fine. Coffee was good but ran out a little quick when it was busy. We would stay there again. Pillows were comfy as was the bed.
4 out of 5
Recommended
for Everyone
by A verified traveller from alabama

Nice hotel

Posted 4-Sep-2014
Nice hotel. Would recommend and stay again. Tub was different but overall vey nice stay. Front desk was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 18-Aug-2014
Good size room, very comfortable bed, room was very clean, staff was nice and helpful, and they had a nice breakfast in the morning
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and friendly.

Posted 9-Aug-2014
Pros: Convenient to Universal Studios, the pool, breakfast, and the friendly staff.
Cons: The bathroom fogged up and got very hot when showering. No exhaust fan. Room door had to be closed carefully or it wouldn't latch.
Location: All the amusement parks were within 30 minutes.
The room was small but with everything you might need so long as you don't plan on staying inside the room for the majority of your stay. Breakfast was amazing!! Get your shuttle tickets asap because there's only one at each scheduled time and the slots fill up fast. The staff was helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Southampton UK

Good for universal

Posted 31-Jul-2014
Take a cab for $8 , close to international drive with a car. Pool area a bit small is only negative
5 out of 5
Recommended
for Everyone
by A verified traveller from Charleston, SC

Nice hotel across The road from universal

Posted 24-Jul-2014
Nice hotel. Great breakfast and friendly staff. Lots of selections and wonderful rooms. Pool was nice and everything was clean and well cared for! We stayed an additional night!!