Ratings based on 770 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Charleston, SC
Nice hotel across The road from universalPosted 24-Jul-2014
Nice hotel. Great breakfast and friendly staff. Lots of selections and wonderful rooms. Pool was nice and everything was clean and well cared for! We stayed an additional night!!
for Familiesby A verified traveller from Moncton, NB Canada
Affordable hotel with good complimentary breakfastPosted 3-Jul-2014
Pros: Breakfast, staff and location
We chose this hotel because of the free complimentary breakfast and its location close to Universal Studios. The condition of the hotel is a bit tired, but the staff is nice, the food was good and it was very quiet. We had our grandchildren with us and they enjoyed the pool. The hotel overview notes that there is a shuttle to Universal Studios. But you cannot reserve a spot on the shuttle from front desk. You will have to walk through the parking lot and across the street to Holiday Inn Express to get your shuttle ticket and also to load onto the shuttle. This was a bit inconvenient.
for Everyoneby A verified traveller from Philadelphia, PA
Clean hotel with friendly staffPosted 3-Jul-2014
Nice hotel just missing nearby restaurants and one inside the hotel.
for Everyoneby A verified traveller from Wisconsin
Nice StayPosted 1-Jul-2014
Pros: Very convenient location
Cons: Laundry machines need to be kept clean
Location: Close to attrations and shopping that we were interested in
Our room was clean and comfortable. Nice mattress & pillows. Breakfast offerings varied and nicely presented & replenished so those arriving close to the end of the serving time were given adequate choices. Hotel staff very friendly and helpful. only drawback was laundry room. 1 washer & dryer were not working & staff were there to place a repair order in timely manner. The washing machines were dirty, these should be wipe down daily as well as clean out soap & fabric softener dispensers by housekeeping, keeping them clean will also extend the life of the machines with less breakdown
for Everyoneby A verified traveller
good experiencePosted 30-Jun-2014
Pros: nice pool area
Location: Very handy to attractions in Orlando and outlet mall
The staff was very nice. The hotel rooms, halls, lobby, pool area etc. were clean. We enjoyed the good variety of breakfast choices. The beds and pillows were comfortable.
for Everyoneby A verified traveller from Il
Nice hotel close to universal studiosPosted 26-Jun-2014
We booked a Double queen suite which was perfect for our family. The room was clean and comfortable. We usually like comfort suites but the only thing at this stay was that the bathroom tub was clogged. It appeared that they were working on fixing the problem but we left before any resolution. The breakfast area was a bit crowded but clean.
for Everyoneby Chase from GA
Great locationPosted 24-Jun-2014
Great stay! Clean hotel would recommend to anyone. Close to all areas of Orlando really nice staff. Really good breakfast clean area in eating area.
for Everyoneby Stullion from idaho
Good hotelPosted 13-Jun-2014
The staff and the shuttles to Universal studios made our stay great. Our shuttle driver was the best. He had the whole bus dancing and singing. Osmond's bus ride was the highlight of our day.
for Everyoneby A verified traveller
Budget friendly hotel meets our expectationsPosted 9-Jun-2014
Close to universal studios by bus or taxi.. It is quite a walk.. You may get tired even before you start your full day at universal if you decide to walk!! Shuttle is free from holiday inn.. We took a taxi because front desk didn't inform us of our options (reason I didn't give an excellent rating for staff) They were helpful in pointing out places to eat nearby! We also took the trolley to the nearby premium outlet! Definately worth it! Hotel was clean, water pressure was quite low in the shower. Breakfast was a plus! You can make your own waffle, there is always an egg and meat choice as well! I chose this hotel due to previous ratings and it was wonderful!
for Everyoneby Marlyn33668 from Miami, FL
Super close to Universal, and restaurants.Posted 6-Jun-2014
Check in was a breeze, my room was really clean and the Air Conditioner worked fabulously. I didn't ask for room service my whole stay because I'm just picky.... the breakfast was good enough and free, loved the waffle maker!!! I wouldn't mind going back at all. Plus their have a mini market that wasn't even so expensive usually hotels triple prices. It was a nice stay. I wasn't disturbed by noise or anything. Great stay!