Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Alberta

General thoughts

Posted 10-Sep-2014
Pros: Bed and Pillows
Cons: Keep the pool open past 10 p.m. ( at least till 11)
Location: Universal Syudio's
Right across from Universal Studio's. The "free" bus had conditions but with a car the access was good. Restaurants are close by. Wish the pool had stayed open past 10 p.m. The free breakfast was fine. Coffee was good but ran out a little quick when it was busy. We would stay there again. Pillows were comfy as was the bed.
4 out of 5
Recommended
for Everyone
by A verified traveller from alabama

Nice hotel

Posted 4-Sep-2014
Nice hotel. Would recommend and stay again. Tub was different but overall vey nice stay. Front desk was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 18-Aug-2014
Good size room, very comfortable bed, room was very clean, staff was nice and helpful, and they had a nice breakfast in the morning
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and friendly.

Posted 9-Aug-2014
Pros: Convenient to Universal Studios, the pool, breakfast, and the friendly staff.
Cons: The bathroom fogged up and got very hot when showering. No exhaust fan. Room door had to be closed carefully or it wouldn't latch.
Location: All the amusement parks were within 30 minutes.
The room was small but with everything you might need so long as you don't plan on staying inside the room for the majority of your stay. Breakfast was amazing!! Get your shuttle tickets asap because there's only one at each scheduled time and the slots fill up fast. The staff was helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Southampton UK

Good for universal

Posted 31-Jul-2014
Take a cab for $8 , close to international drive with a car. Pool area a bit small is only negative
5 out of 5
Recommended
for Everyone
by A verified traveller from Charleston, SC

Nice hotel across The road from universal

Posted 24-Jul-2014
Nice hotel. Great breakfast and friendly staff. Lots of selections and wonderful rooms. Pool was nice and everything was clean and well cared for! We stayed an additional night!!
3 out of 5
Recommended
for Families
by A verified traveller from Moncton, NB Canada

Affordable hotel with good complimentary breakfast

Posted 3-Jul-2014
Pros: Breakfast, staff and location
We chose this hotel because of the free complimentary breakfast and its location close to Universal Studios. The condition of the hotel is a bit tired, but the staff is nice, the food was good and it was very quiet. We had our grandchildren with us and they enjoyed the pool. The hotel overview notes that there is a shuttle to Universal Studios. But you cannot reserve a spot on the shuttle from front desk. You will have to walk through the parking lot and across the street to Holiday Inn Express to get your shuttle ticket and also to load onto the shuttle. This was a bit inconvenient.
3 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Clean hotel with friendly staff

Posted 3-Jul-2014
Nice hotel just missing nearby restaurants and one inside the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Nice Stay

Posted 1-Jul-2014
Pros: Very convenient location
Cons: Laundry machines need to be kept clean
Location: Close to attrations and shopping that we were interested in
Our room was clean and comfortable. Nice mattress & pillows. Breakfast offerings varied and nicely presented & replenished so those arriving close to the end of the serving time were given adequate choices. Hotel staff very friendly and helpful. only drawback was laundry room. 1 washer & dryer were not working & staff were there to place a repair order in timely manner. The washing machines were dirty, these should be wipe down daily as well as clean out soap & fabric softener dispensers by housekeeping, keeping them clean will also extend the life of the machines with less breakdown
4 out of 5
Recommended
for Everyone
by A verified traveller

good experience

Posted 30-Jun-2014
Pros: nice pool area
Location: Very handy to attractions in Orlando and outlet mall
The staff was very nice. The hotel rooms, halls, lobby, pool area etc. were clean. We enjoyed the good variety of breakfast choices. The beds and pillows were comfortable.