Luxury 5 Bedroom Home with Private Pool | Room amenity
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Reviews of American Homes Rental

3.5 out of 5
American Homes Rental
2629 Waverly Barn Rd, Suite #126, Davenport, FL

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 58 reviews" "
Rating 8 - Good. 22 out of 58 reviews" "
Rating 6 - Okay. 7 out of 58 reviews" "
Rating 4 - Poor. 5 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Shakia

Travelled with family
Disliked: Cleanliness, room comfort
NASTY AND DIRTY HOUSE. STAY AWAY.
This was supposed to be a 5 day stay, but the house was unacceptable. The couches were stained. The pillows on the bed had yellow stains. The blinds were torn. The shower was not clean. My daughter said there was blood on the sheets in the room she was in. I tried calling and emailing them to be put in another property of there's. I got an aswering service. We slept on our towels and throw blankets being we arrived at 2 am. The following morning I was told they don't have anything but if I check out by 10am they would only charge me for one day. The pictures they show is not the home you get. Nothing close to the pictures of any of the properties you see. Trip ruined, its spring break and everything was booked so we had to book a different room every day with our kids.
Stayed 4 nights in Mar 2021

10/10 Excellent

Emily, Davenport, IA

Travelled with family
Liked: Cleanliness, amenities
Overall great experience ! Ran into a problem checking in, and they contacted me asap and fixed it! Great customer service!
Stayed 5 nights in Jul 2020
Response from Celine on Jul 15, 2020
Thank you Emily for your review and glad you had a good vacation.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Amenities
EVERYTHING WAS BEAUTIFUL!!!...............................
Stayed 3 nights in Jul 2020
Response from Celine on Jul 7, 2020
Thank you for your comments and so happy you enjoyed the home that was allocated to you as we welcome good and bad feedback.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
There was cockroaches all over the house there was a hairdryer that was hanging off the wall ants all over the counters and dirty dishes in the cabinets was not very satisfied with the cleanness of the place
Stayed 3 nights in Jun 2020
Response from Celine on Jun 15, 2020
Thank you for your review and i just wanted to add to your comments: You mentioned one dead roach in the home and was asked if you wanted pest control to visit which you declined. You did mention the hairdryer but nothing about ants nor dirty dishes. I hope that you enjoyed your visit and had a safe trip home.

10/10 Excellent

Armando

Travelled with family
Liked: Room comfort
Stayed 3 nights in Mar 2020
Response from Celine on May 26, 2020
Thank you for your review as we appreciate them good or bad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020
Response from Celine on Apr 14, 2020
Thank you for your review, it is very much appreciated.

10/10 Excellent

Amy, New York

Liked: Cleanliness, amenities
This is a beautiful house with a private pool. It is super close to a number of stores and restaurants (many within walking distance). The rental agency is very responsive and quick to answer questions or offer assistance. I would highly recommend both this property and renting through American Home Rentals.
Stayed 10 nights in Mar 2020
Response from Celine on Apr 7, 2020
Good morning Amy and we appreciate your review, look forward to assisting you again. Take care.

4/10 Poor

BRANDON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Only problem that we had with the property we paid for a house with a hot tub And when we arrived there was no hot tub. I asked how much and when we could have the pool heated and I'm still waiting for a response.
Stayed 6 nights in Dec 2019
Response from Celine on Jan 24, 2020
Mr. Brandon booked and paid for a 4 bedroom pool home and no mention of a spa even requested showed on the reservation we received from Expedia. With regards his request for the cost of the pool heating, this was overlooked as it was requested on Expedia extranet reservation. If the request had been emailed and or a phone call to the office we would have provided Mr. Brandon with this information but this did not happen. Celine Reservations Manager

4/10 Poor

Alison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service!!
I book vacation homes at least 4 times a year this os my first time booking with American home rentals. I had to call them to get the address to the home normally with every other place they email or call 48-72 hours ahead to give you this information. there was a large group of us who needed the information since we all would be arriving at different times on friday. on the day of i received an email saying the address has changed and we will be in a new location (headache #1). Once i arrived i noticed a foul smell coming from the kitchen apparently the dishwasher was broken and had old water sitting in it. The ice maker on the refrigerator did not work so i had to go to the store and purchase ice bags, and the porch front lights did not work leaving us in complete darkness coming into the home after hours. We called Saturday morning to notify the company and try and have this fixed no one ever showed up we called multiple times and nothing was done also i booked a five bedroom and expected to have a garage because it was pictured in all the photos and also knowing we had fove cars that all needed parking. On the day we checked out there was a random truck that kept riding by taking pictures of our cars that was very suspicious. Needless to say i will not be staying with this company again and will stay somewhere with better customer service
Stayed 3 nights in Oct 2019
Response from Celine on Oct 25, 2019
Good morning Mrs. Well, I appreciate your feed back even though it is not favorable to American Homes and i will pass on your review.

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019
Response from Celine on Oct 16, 2019
Thank you for staying with us and look forward to welcoming you again.

10/10 Excellent

Suzzette, NJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our family. Nice and confortable. Really good customer service.
Stayed 10 nights in Aug 2019
Response from Celine on Sep 4, 2019
Thank you for your review and hope to welcome you back again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cleaned and perfect for a family with their puppy.
Stayed 7 nights in Aug 2019
Response from Celine on Aug 19, 2019
We appreciate your feed back, thank you and happy that you had a good vacation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2017
Response from Celine on Aug 14, 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location, safety, pool, home, neighborhood - but pictures are deceptive since it may not be the exact property you have
Stayed 3 nights in Jul 2019
Response from celine on Jul 23, 2019
Thank you for your review and we value them very much. The pictures are not of any particular home but a collection of various homes.

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, room comfort
It wasn't in an area I preferred but staff was great and accommodating to my needs.
Stayed 6 nights in Jun 2019
Response from celine on Jul 24, 2019
Thank you for your review.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
I liked because It was inside the golf course and grocery stores were nearby.
Stayed 3 nights in May 2019
Response from Celine on Jul 24, 2019
Thank you for your review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I reserved a home with 2 king sized beds but got a home with only 2 queen sized beds.
Stayed 7 nights in Apr 2019
Response from Celine on May 11, 2019
Thank you for your message but most of the time guests are allocated properties depending on the dates available and we do take guests requests on board but at times not always able to fulfill the request. Celine-Reservations Manager

8/10 Good

Lisa F.

Close to Disney World!!
Spacious, clean, close to Disney World, pool area was nice, having the Washer and dryer was a plus. The only downfall was it was a little hot inside the house, and crowded, narrow streets.
Stayed 5 nights in Dec 2018

10/10 Excellent

BOBBY, Secaucus NJ

Liked: Cleanliness, property conditions & facilities, room comfort
Private pool was great. House was clean. Convenient location to Disney parks and also if you want to take a day trip to Clearwater.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious house, very cozy. Near to Walt Disney parks.
Stayed 11 nights in Jul 2018
Response from Celine on Aug 9, 2018
Thank you for your comments, much appreciated.

8/10 Good

Peter, N. Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family option.
Lovely home. Was comfortable and 'lived in' . The space, bedrooms, washer/dryer, pool and kitchen facilities were perfect for a family holiday with 2 small children. American homes were very attentive. We had some little sugar ants visit our kitchen- I phoned the office and pest control were with us within the hour. Problem solved and additional supplies left in case we needed them. We will definitely be booking again for our next holiday.
Stayed 21 nights in Jul 2018
Response from Celine on Aug 1, 2018
Thank you Peter for your comments.

2/10 Terrible

susan, clack's

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
beware
when we arrived at villa, we were very happy, it was nice and clean, noticed some wear and tear of the villa but you expect that, didn't think to take photo's wish that we had , had a great time visiting the Disney world parks and when we left to stay at universals Loews Royal Pacific for the weekend to do universal parks before heading down to stay in Miami for a week, got an email from this rental villa thought it was a Thank You for using them but no discovered they were keeping our deposit for damage to the villa, not happy as we didn't do any and think this is a scam to keep holiday makers deposit, it states $250 deposit on Expedia but have taken $300, have asked for an invoice and photo's to prove that they have sorted the supposed damage so other holiday makers are not charged for the same damage, have put a photo with this review so would be interested if someone else has been charged for the alleged damage as it was already there when we arrived so beware, take photo's as soon as you arrive at the villa so they can't charge you but better still book with a different company
Stayed 7 nights in Jun 2018
Response from Celine on Aug 1, 2018
We are not scamers and sorry you feel that way. We do ask guests to take pictures,call the office or email of anything that they do not want to be charged for upon arrival that may have been overlooked to eliminate this exact situation but not all guests do as they want to start their vacation as as they can. We do not keep security deposits unnecessarily and can count the actual number of times that we have done so. On this occasion with the stains on the carpet, the housekeepers are the first on the property upon departure and as per our policy we do hold the security deposit until we can confirm or deny that the damage/breakages were caused by the departing guests.

6/10 Okay

Velma, Wichita, KS

Liked: Staff & service
Disliked: Cleanliness
Bed bugs and green water in the pool
Must of the stay was ok. I like being able to have everyone in one house ( small church group). we were able to cook in, so that save on eating out. One lady could not use her room because of bed bugs & the pool had green water & was not heated even though we paid to have it heated for three days. These are things they can fix.
Stayed 3 nights in Jun 2018
Response from Celine on Aug 5, 2018
Unfortunately bed bugs are a fact of life when travelling these days no matter what type of accommodation, it was very unfortunate that you had this experience. With the pool cleaning service, this is carried out weekly and when we were informed of such the pool tech was immediately called upon to take care of it. With a short stay, the pool heating does not heat the way guests expect as it can take up to 24 hours to heat to temperature which is set to 85 degrees and set for and 8 hour cycle and does not run 24 hours per day.

6/10 Okay

Verified traveller

It was okay it didn’t have enough tv to accommodate my kids. And on arrival the pool wasn’t cleaned. So we had to wait until Monday morning and speak with someone to fixed the problem. But they took their time getting someone out there to clean it. So I had to spend extra money on top of what I already had spent to make sure they had fun on spring break. So it was 3 days wasted because we couldn’t get in the pool. But overall it was okay good location. But the neighbors parking in the roads when we were told no parking on the side. Made it kind of difficult to get out of the driveway of the house at times. And I think it would’ve been better if they had more tv and had the pool clean.

2/10 Terrible

ofee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
Very horrible experience in this rental home, very bad room conditions. Ants are all over the kitchen and bathroom, cockroach also found in kitchen. This is not the most unbearable thing!! Almost every one in the house was bitten by the bugs,it could be the bed bug!!! And we try to call the office,there always no one answer the phone,and we leave the msg,also no one call back!! I do not recommend anyone to stay in this rental home and as a travel agent by myself, I will not recommend any of my customer to choose this rental home!!
Stayed 11 nights in Dec 2017
Response from Celine on Jan 9, 2018
Thank you for your comments and we at American Homes apologise for your experience but with out knowing the property in question i am unable to address your concerns. Our office is open Mon -Fri 8am-4.30pm and Sat 8am - 11.30am.

8/10 Good

Phil, Evans, Ga

Liked: Cleanliness, staff & service, room comfort
Pretty nice for the price
The home was pretty good overall. Easy check in and out. Clean and well maintained. Only downside was the dryer hot heating up enough to dry clothing adequately or efficiently. Other than that it was an enjoyable experience.
Stayed 5 nights in Dec 2017
Response from Celine on Jan 9, 2018
Thank you for your comments and that you had a good vacation as they are always appreciated-good or bad. Celine

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, very close to Disney parks. The private swimming pool is my boy’s favorite part of our one week stay there. 4 spacious bed rooms with 3 full bathrooms are perfect for 2 families’ stay
Stayed 7 nights in Dec 2017
Response from Celine on Jan 9, 2018
Thank you for your comments and glad you had a good vacation.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but...
The house was in a nice location, but it was very dirty. Would never stay there again.
Stayed 10 nights in Dec 2017
Response from Celine on Jan 2, 2018
I am sorry that you found the house dirty, i would have liked the opportunity to address the home for you.

8/10 Good

vsg, detroit, mi

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and spacious villa
We were a party of four, with two adults and two kids. This villa was very spacious. It had one king size bedroom, one queen size bedroom, and two rooms with double twin beds. Everyone had their own private bathroom. The living room and kitchen area was very spacious. They even had a fuse table and pool table in the carpeted garage area. A little small debris but overall the place was pretty clean. The only thing you'll have to do it pick up some extra toilet paper, some extra trash bags, and dish soap if you plan on using any dishes (which they have pots, pans, and all sort of cooking utensils in the cabinet if needed), as that wasn't supplied, which wasn't a big deal. They had extra blankets in the closets which was great if the home gets too cold with the air on. I really liked the idea of the alarm that went out every time you opened to the pool area for if you have smaller children. It was well worth the cost, especially for the convenience and privacy, better than being in a hotel suite. The only thing I can't really tell you is what city it was in. Google maps and waze, one listed it in Kissimmee and the other in Four Corners, FL, either way, it was about 15-20 minutes from Orlando which wasn't bad at all. Everything was off the I-4 freeway with a straight shot to Orlando anyway so I didn't mind. The listing was devious, it states it is in Kissimmee anyway. I was provided all the information that I needed when I asked 3 days before. I was pleased.
Stayed 8 nights in Nov 2017
Response from Celine on Jan 2, 2018
Thank you for your comments, it is always appreciate it.

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received the check in information about 2 hours before our arrival, and then were told that they would need to change our house due to the fact that the owner's of the first home would be in town. We still hadn't received new information until I called the day prior to check in. We had requested a crib when we made the reservation and agreed to pay an extra charge to have one. Upon receiving the information for the new home, I confirmed there would be a crib. Upon arrival, there was no crib, I called the emergency number and left a message, to receive no call back, so we had to purchase a pack and play for our 1 year old to sleep in. I found small ant like bugs crawling around in the kitchen, despite a note stating it was treated for pests the day prior to our arrival. When I had contacted American Homes Rental, they stated they would send someone out that day to treat again for pests if we left the key in lock box. I had told them we had left for the day and had the key with us, so they stated they would send someone out the next day. Upon returning to the house, someone had treated the house for pests. While I am happy the was adressed, I felt uneasy knowing someone entered the home while we weren't expecting it. At 2am we were awoken by chirping noise the smoke detector makes when the battery dies. We had to vacate the room; The other rooms were terribly uncomfortable. Despite following up a few times, the company never found a solution for our crib problem.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great house, conveniently located.
Great customer service! Full kitchen, amenities as described, and great pool.
Stayed 6 nights in Aug 2017
Response from Celine on Jan 12, 2018
Thank you for your comments, they are very much appreciated.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The house needs to be deep cleaned. I had to clean the house. The pool was nice. I would recommend this house if it was cleaned. All bedding had to be washed. Towels were old and worn out
Stayed 8 nights in Jul 2017
Response from Celine on Sep 9, 2017
Thank you for your comments and they are welcomed good or back.

8/10 Good

Ben, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, spacious homes at a great value
We were very pleased that the house we were placed in was actually larger than what we had booked. The house was very spacious and met our needs very well. We did have an issue, and management was extremely accommodating in helping us find another house to switch to. The second house was even a little nicer. The value was what brought us, but by taking care of us when we had a problem, they earned our recommendation.
Stayed 6 nights in Jun 2017
Response from ctw on Jul 15, 2017
Thank you for your comments

6/10 Okay

Cheryl, Wauchula, Florida

Liked: Cleanliness
Disliked: Room comfort
The home we were in was lovely with plenty of room
beautiful home with a nice private pool. However you need to supply your own paper products such as toilet paper and paper towels, and any food you want such as condiments. Close to plenty of restaurants and stores. Highly recommend the Wild Side BBG and Grill it was great. I will stay in home again. Beautiful two story with six bedrooms and 4.5 baths. Washer and Dryer provided but need own detergent as well as dish detergent.
Stayed 3 nights in Jul 2017
Response from ctw on Jul 15, 2017
Thank you for your comments which we welcome and use for housekeeping meeting.

4/10 Poor

Chris, South of England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old and tired the villa was in need of a make over
Phoned the agent, items which needed fixing were fixed. Pool cleaned on request. On reflection the villa should have been checked prior to our arrival list of items which should have been done before. Would not recommend American Homes Rental. We travel to Florida every other year so know what to expect.
Stayed 14 nights in May 2017
Response from tcw on Jul 15, 2017
Thank you for your comments which we welcome any comments and sorry for the issues you mentioned. I am sorry that you would not use our services again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villas located close to all the parks and major attractions
Response from tcw on Jul 15, 2017
Thank you for your comments and glad that you had a good time.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice home
Overall state was pretty good the only complaint is that the alarm system kept going off during the night waking up the kids and they failed warn us about the alarm

10/10 Excellent

patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very comfortable.
We had a good stay with our family of 6. Nice house, nice neighborhood. No problems. House was not stocked with anything so we had to run get everything, dish soap, laundry soap, etc. that night but it wasn't listed that it would be. We left extra soap and paper supplies for the next person. Hope they got left in the house.

8/10 Good

Taylor , Mlps,Mn

Liked: Cleanliness, property conditions & facilities
Nice villa
The villa was wonderful. We found it odd we had to supply tp, paper towels ,and laundry detergent. Also we would be charged more if we didn't start the sheets and towels. Really?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Krys, DMV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Birthday Getaway
This place is amazing! Did a road trip with friends for my birthday & we all had an amazing time. Clean, well stocked with supplies, you only need to buy food (& alcohol). I loved being here! Would totally recommend it, & plan on going back. Perfect distance from everything major in Orlando!

4/10 Poor

maddy, Fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
House needs lots of work
Poor rusted kitchen equipment. Pool pump not working properly and not heating . Old stained carpet . Very old bad deteriated towels . Air condition not working properly in master bedroom . Dirty kitchen .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great house
great house and overall a great experience. will defenetly stay again

8/10 Good

paul, penrith cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bungalow
We stayed in this 3 bedroom bungalow for aor a fortnight, it's about 20minutes from Disney, Epcot etc., and about 30-40 minutes from Universal, depending on traffic. The bungalow is located just off highway 27 , which gives easy access to Interstate 4 where you can easily travel up to Daytona beach, or down to Tampa and the beaches. The bungalow is well fitted out and all rooms are a good size , pool is great for a family, while we were there the 2 properties either side of us were empty, which was very quiet.

10/10 Excellent

Cheryl, Roseville, Mi

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable
We had a small problem with the check in, but other than that our stay was perfect! The private pool was very relaxing after our long days at the parks. Be sure to let the management company know that you would like the pool heated, it takes 24 hours. The house has all the comforts of home. Check out is definitely 10:00am, the house keeper was there at 10:05!

8/10 Good

mom of two boys, st louis , mo

Liked: Cleanliness, staff & service
Nice four bedroom home with three bathrooms.
This was a nice rental home. We especially liked the private outdoor pool and three bathrooms. Kitchen was well stocked with cookware , plates and utensils. There are some cosmetics such as walls in "kids" rooms need painted, carpet is need of shampooing, and game room in garage smells of mildew/mold. We would stay again and great location.

10/10 Excellent

Jamie, Darlington UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent villa with pool. Plenty of space.
We stayed just outside Davenport, Florida in a private villa. The villa itself was excellent and was well equipped and spacious. The pool in the back garden was great for cooling off from the Florida heat. Ideally located by being only a short drive from all the Disney attractions. Fantastic holiday that we did not want to come home from.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American home 4BR
Better than other home rental in Orlando. It was great to be outside the Orlando traffic and on the edge in davenport to relax when your not at the theme park.
Response from Celine on Jul 13, 2015
Thank you for your comments, they are very welcome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home instead of hotel!
Overall A- grade. Concerns: Security system failed, cable TV failed, Wifi password missing, clothes dryer failed, dishwasher minor leak. Pool, beds, kitchen, and overall home was excellent (cost, cleanliness, & location). Garden snake in the front yard sunbathing was exciting!
Response from Celine on Jul 13, 2015
Thank you for your comments, they are very welcome.