Ratings based on 1,311 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
67% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Nevada

I would not stay here again...

Posted 20-Feb-2015
Expedia says this hotel is 1 mile from Disneyland, which would be ok, except it was 1.8 miles. So round trip is almost 4 miles walking (on top of all the walking you already do in Disneyland). That was quite misleading! Ended up parking at Disneyland lot for 2 of the 4 days because of that. The breakfast did not offer any fruit or protein like hard-boiled eggs, only bread, doughnuts, waffles and cereals. The fitness center IS a treadmill. As for the room, it had lots of hot water and was clean enough. I would ask for a room away from the elevator because it is very noisy with people getting on and off at all hours. But again, you get a cheap hotel room you are going to have more inconsiderate people who don't care if other people are trying to sleep. I would not stay here again but we got what we paid for.
2 out of 5
by A verified traveller

3 nights to be credited to our card.

Posted 21-Jan-2015
Pros: The lady that was the manager was real nice and understanding. She refunded us three nights.
Cons: Housekeeping in general.
Location: Close to convention center, movies, restaurants. Nice weather.
First 2 nights no hot water. Wanted me to go to hotel next door to shower. Under bed was dirty and was still dirty after 7 days. In 7 days the bag in the ice bucket was never changed and I had to go down and get a bag.. I turned it upside down in the sink one day thinking they would get the idea but they took it and I had to go down and get the bucket and the bag. Two nights I had to call about the noise across the hall from me. It was so loud until 2:30 am and then started up again at 6:30 am. One night there were 3 police cars, a fire truck and an emergency vehicle with the sirens going. The TV controller was broken and I had to have them come fix it. The chain on the blind was broken so I could not open the shade.
1 out of 5
by A verified travellerfrom Hawaii

Horrible experience

Posted 5-Jan-2015
Staff is rude and makes you feel very uncomfortable ! Felt like we were victims of racial discrimination . Listen to the other reviews, it tells no lies!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Laurel MT

Stay for Disneyland

Posted 5-Jan-2015
Pros: Closeness to Disneryland
We were there for 5 nights and the accomodations were sufficient and comfortable. The additional of the continental breakfast and shuttle service to Disneyland was an added bonus.
Comment from Hotel Management
7-Jan-2015 by Leslie, Hotel Management
Mr. James, We are glad you found our hotel accomodating and we are very glad you had an excellent stay. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit. Sincerely, Leslie
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Milwaukee, WI

Would've liked an indoor pool.

Posted 3-Jan-2015
Morning breakfast was nice. More towels were provided as needed. Transportation to Disneyland was convenient. I would've liked a warm place to do laundry and an indoor pool since the stay was during December. The water was cold between 9 to 10:00 in the morning.
Comment from Hotel Management
13-Jan-2015 by Leslie, Hotel Management
Greetings Eva, I would like to thank you for the kind words. I hope you really enjoyed your stay with us and we would be more then glad to have you back in the future. Best Regards.
2 out of 5
by A verified travellerfrom Las Vegas

Close To Disneyland but not really walkable

Posted 2-Jan-2015
We were a bit disappointed as we expected more from "ramada". It was nothing more then a motel that we have payed less for in the past and have had better accomodations. The rooms were clean. Ammenities are very sparse and small. The heater was broke on arrival and we arrived late at night...almost midnight...so we spent a cold first night. The management rectified it the next day by haveing a new heating system installed the next day. The housekeeping was very mediocre...the facial tissues had 3 in it the first night...was emptied before the night ended and never got replaced over out 4 night stay despite us taking the tissue box out of the holder and placing it in plain site. We will not rush back anytime soon
1 out of 5
by A verified traveller

Roach in room

Posted 16-Dec-2014
The outdoor access of the hotel rooms has allowed cockroaches to enter the room. Woke up in the morning to a roach the size of my palm in the bathroom. Hotel staff were not concerned, did not stay another night.
3 out of 5
by A verified traveller

Close to Universal Studio but not worth for money

Posted 15-Dec-2014
Bad experience with unfriendly staff members, issues in bathroom lock which didn't fix even after called and person came in. Breakfast was served just to fulfill the formality.
Comment from Hotel Management
16-Dec-2014 by Leslie, Hotel Management
Dear Saurabh, Thank you for letting us know about the bad experience at our hotel. I want to apologize for the service you received from our staff and i want you to know i will talk to my staff regarding this review and your experience. It's so disappointing knowing that you didn't receive the service our hotel is expected to provide from our staff. Be assured this will not happen again. Thank you and Happy Holidays, Leslie
2 out of 5
by A verified travellerfrom atlanta

super noisy hotel

Posted 15-Dec-2014
We stayed at Ramada for 5 days, room was ok but the hall and the outside was not well maintenance, and you can hear everything that happens outside the door. Everyone who stand outside, several doors away, talking and you can hear all of their conversation clearly. And one thing that disappoint me: they just charge a deposit without mentioning anything about it. Its good for its price, so if you can sleep with noise, and dont mind a little dirty then its an ok place to stay.
2 out of 5
by A verified traveller

Major renovation required

Posted 12-Dec-2014
Pros: Comfortable beds. Nice towels. Free parking.
Cons: Everything. Currently being renovated.
Location: 15 min walk to Convention center.
Expected more from the Ramada name. Tired old motel in need of renovation. The room was dark & a bit depressing. Managed 4 nights during a recent convention because I wasn't in the room much. The exercise facility consisted of a treadmill.