Room.

Reviews of Hyland Motel Brea

2.5 out of 5
Hyland Motel Brea
727 S Brea Blvd, Brea, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 964 reviews" "
Rating 8 - Good. 261 out of 964 reviews" "
Rating 6 - Okay. 114 out of 964 reviews" "
Rating 4 - Poor. 48 out of 964 reviews" "
Rating 2 - Terrible. 92 out of 964 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Mar 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Towels must be 50 years old. It’s like drying off with sandpaper and they are tiny. Sink in 115 doesn’t hardly drain so the whole bathroom smells like nasty waste water.
Stayed 2 nights in Mar 2024

8/10 Good

Loan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that there were 3 beds in the room and nice floors. Restrooms may need some upgrades like re-painting and a next bath tub. Restroom should with stocked with 2 toilet paper rolls instead of 1 roll.
Stayed 3 nights in Feb 2024
Response from Hyland Inn on Mar 1, 2024
Thank you for the review.We hope to see you again.

6/10 Okay

Mia

Travelled with partner
There was no channels on the TV, barely anything to watch!
Stayed 1 night in Feb 2024
Response from Hyland Inn on Mar 1, 2024
Thank you for the review.We hope to see you again.

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2024

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Hyland Inn has a great location and facilities for simple short-term stays. I was a little surprised (I missed the card in the room) to learn you need to ask explicitly for maid service - otherwise, no beds made, no resupplies. But if you put out the sign - the service is fine and the room clean. One other small note - the electric plugs at the bedside are set so low and close to the bedside table top that you can't use them if your e-plug is anything larger than a straight-in-wall shape (no "side-wire" plug will fit). And the tables are fixed to the wall, so you can't move them. It's only a small inconvenience, though, All things considered, Hyland is a satisfactory property if you're looking for an economical place.
Stayed 2 nights in Feb 2024
Response from Hyland Inn on Feb 20, 2024
Thank you for the review.We hope to see you again.

8/10 Good

xincheng

Stayed 1 night in Feb 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyland Inn on Feb 10, 2024
Thank you for the review.We hope to see you again.

10/10 Excellent

Tyler

Stayed 7 nights in Jan 2024

2/10 Terrible

Yeongchun

Stayed 1 night in Feb 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice play to stay. Quiet from my experiences here so far and I like that it's usually more affordable than some of the big chain hotels.
Stayed 1 night in Feb 2024
Response from Hyland Inn on Feb 6, 2024
Thank you for the review.We hope to see you again.

8/10 Good

Lorna

Stayed 1 night in Feb 2024

10/10 Excellent

Brandi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Feb 2024
Response from Hyland Inn on Feb 4, 2024
Thank you for the review.We hope to see you again.

8/10 Good

Cynthia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We liked how close it was to nearby attractions. However, when we got to our room, it had not been thoroughly cleaned. It had eyelashes on the headboard. When I asked for more towels I was told that “that’s the maids job” and couldn’t be given any additional towels
Stayed 2 nights in Jan 2024
Response from Hyland Inn on Feb 4, 2024
Thank you for the review. We will work with housekeeping to provide better.We hope to see you again.

8/10 Good

Danya

Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple motel, clean and well maintained. We had a microwave, coffee maker, and microwave in our room. Parking right outside the room is convenient. No complaints
Stayed 1 night in Jan 2024
Response from Hyland Inn on Jan 23, 2024
Thank you for the review.Hope to see you again.

10/10 Excellent

mauro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyland Inn on Jan 22, 2024
Thank you for the review.We hope to see you again.

4/10 Poor

Ivan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Hyland Inn on Jan 17, 2024
Thank you for the response.If the issue could be addressed by guest, it will be appreciated.

6/10 Okay

Shane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hyland Inn on Jan 17, 2024
Thank you for the review.We hope to see you again.

10/10 Excellent

Emmanuel

Stayed 1 night in Jan 2024
Response from Hyland Inn on Feb 4, 2024
Thank you for the review.We hope to see you again.

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyland Inn on Jan 12, 2024
Thank you for the review.We hope to see you again.

6/10 Okay

Marta

Business traveller
Liked: Cleanliness
All the towels & wash cloths are so rough they almost feel like sandpaper. And my toilet makes the strangest sound for about
Stayed 2 nights in Jan 2024
Response from Hyland Inn on Jan 12, 2024
Thank you for taking time and sharing feedback.

8/10 Good

Noemi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and safe
Stayed 1 night in Dec 2023
Response from Hyland Inn on Jan 11, 2024
Thank you for the review.We hope to see you again.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, no waiting to check in, plenty of parking, clean inside room. Everything was as expected. No complaints.
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 29, 2023
Thank you for the review.We hope to see you again.

8/10 Good

Jem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good, only complaint I have is the towels felt like sand paper. Definitely needs some upgrading there. Otherwise, the room is clean. It’s also quiet and safe.
Stayed 3 nights in Dec 2023
Response from Hyland Inn on Dec 22, 2023
Thank you for the review.The suggestions will be reviewed and worked on.

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 17, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

kenil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good property
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 16, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 16, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 11, 2023
Thank you for the review.We hope to see you again.

6/10 Okay

Ale

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Area was quiet. The pillows were completely full of hair (some looked like pubic hair). The pillow cases had some hair too but the hair was mostly stuck to the pillows, they looked like they are not washed.
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 11, 2023
Thank you for the review.Any issues must be brought up to front desk right away. We will try our best to address them.

10/10 Excellent

Isela

Business traveller, Travelled with partner
Liked: Amenities
Good communication
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 5, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional service, highly recommend.
Stayed 1 night in Dec 2023
Response from Hyland Inn on Dec 5, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Jose

Stayed 1 night in Nov 2023
Response from Hyland Inn on Dec 16, 2023
Thank you for the review.We hope to see you again.

2/10 Terrible

Kylie

Response from Hyland Inn on Nov 28, 2023
Smoking on property or inside rooms is strictly prohibited.No exceptions for anyone.

10/10 Excellent

Arthur, Hereford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled and nice furnishings.
Stayed 3 nights in Nov 2023
Response from Hyland Inn on Nov 20, 2023
Thank you for the review.We hope to see you again.

6/10 Okay

GUY

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Towels are old and rough, they will never be stolen
Stayed 1 night in Nov 2023
Response from Hyland Inn on Nov 19, 2023
Thank you for the review.The comment is duly noted and will be worked on.

4/10 Poor

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No bells and whistles, just the bare minimum motel. It’s a very small room! There’s nothing special about it, but it’s clean and it did the job. However there was a rotten sewer smell coming from the sink. And the bed was the most uncomfortable bed I have ever slept on in my life! The pillows were flat, and when we asked for extra pillows they didn’t have any. We went out and bought some of our own, but still the bed was too uncomfortable for us to stay there another night. We left a day early but did not get refunded for our unused night. Bad customer service. The outside area is clean, and parking is convenient right in front of the rooms.
Stayed 3 nights in Nov 2023
Response from Hyland Inn on Nov 15, 2023
Thank you for the review.We will work on it and try to do better.For refunds, all third party bookings are handled by third party and not the property. We can only help in case a booking is made directly with us.

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I’ve stayed here before with no problems, so I wasn’t expecting any trouble this trip. But the motel owner checked us into a room that didn’t lock - which he knew and didn’t get fixed until our second night there. After we discovered this ourselves and informed him. Though I heard him tell the handyman “I told you yesterday.” Meaning he KNEW the room wasn’t secure and he still checked us in and didn’t tell us. When we complained, very uncomfortable that we were given a room that wasn’t secure, the man had a temper tantrum. He was offended that we required a room that locks, that we didn’t trust him when he said “It’s a safe area, trust me.” (I grew up there, it’s fine but not Leave Your Door Unlocked fine.) When my husband told him that he had a work computer with him, the owner just kept saying, “But nothing happened.” Like THAT was the point. He was verbally aggressive and dismissive. Didn’t let me or my spouse say anything. When I tapped my hand on the counter to make a point, he told me to not hit his counter, to just stand still and be quiet, “Just stand there and wait. Then he told me “You’re quite a bit older than I am, you should have better manners.” Then said I was rude for asking how old he was. The man screamed at us to “Get out of my hotel,” again because he was offended we dared question him about the door lock. And refused to refund the remainder of our reservation. So we left. Avoid this place.
Stayed 3 nights in Nov 2023
Response from Hyland Inn on Nov 13, 2023
Thank you for the review.Our staff does everything possible to comfort our guests and is the reason we have such good reviews and ratings.We reviewed the incident and found that our front desk did take care of the complain within 2 hours (it was evening time on a long weekend holiday). The door was fixed in 3 mins when handyman got there. There was no other double bed room open otherwise we would happily change the room.For your complaint about front desk behavior, we respect everyone guests and staff. And about your age the front desk was making a point that you are more older and wiser than him to be acting like a Karen.We appreciate guest cooperation in issues like these.

4/10 Poor

Sam

Disliked: Cleanliness
property used to be better quality. towels were thin like a rag for washing dishes. the bedding was noisy like you were sleeping on a trash bag. very odd and uncomfortable. used to be better quality 2 years ago not going to stay here again.
Stayed 1 night in Nov 2023
Response from Hyland Inn on Nov 11, 2023
Thank you for the response.We will work on the complaint and hope you will like the stay.

10/10 Excellent

Wenfei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check-in is super fast and easy. free parking and WI-FI. Room is clean and quiet. Good value for the money.
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 30, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Nicole

Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 31, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Nicole

Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 30, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Was very nice and clean and roomy I would stay there again and recommend
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 28, 2023
Thank you for the review.We hope to see you again.

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe, considering that the door did not latch when closed! Beds were very confortable, quiet area, towels could use updating. Would recommend, and stay again. 👍
Stayed 2 nights in Oct 2023
Response from Hyland Inn on Oct 26, 2023
Thank you for the review.We hope to see you again.

8/10 Good

Troy

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 27, 2023
Thank you for the review.Hope to see you again.

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 25, 2023
Thank you for the review.We hope to see you again.

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's good to stay at if you're on a budget and you just need somewhere to sleep for a day or two. There are a lot of food options around the area and the area felt safe. Only con about this place was that the bathroom exhaust was way too loud. But other than that, it wasn't bad at all. I would come back!
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 23, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Good front desk service very convenient for everything
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 22, 2023
Thank you for the review.We hope to see you again.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Near Disney and Rose Bowl Stadium!
Stayed 3 nights in Oct 2023
Response from Hyland Inn on Oct 19, 2023
Thank you for the review.We hope to see you again.

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hyland Inn on Oct 20, 2023
Thank you for the review.We hope to see you again.