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Reviews of Hyatt Regency Orange County

4 out of 5
Hyatt Regency Orange County
11999 Harbor Blvd, Garden Grove, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3311 out of 4786 reviews" "
Rating 8 - Good. 874 out of 4786 reviews" "
Rating 6 - Okay. 307 out of 4786 reviews" "
Rating 4 - Poor. 161 out of 4786 reviews" "
Rating 2 - Terrible. 133 out of 4786 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bisa

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great.
Stayed 1 night in Apr 2024

10/10 Excellent

esther, yuba city

Stayed 1 night in Jan 2024

8/10 Good

JOAO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Swimming pool area needs renovation and more maintenance/cleaning. Room showering is extremely noisy. Shuttle rides to Disneyland is great though.
Stayed 7 nights in Apr 2024

6/10 Okay

julie

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was generally ‘dated’, and the prime pool was closed due to refurbishment
Stayed 4 nights in Apr 2024

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property, the only thing i’d change if possible is having a balcony that is outside
Stayed 1 night in Apr 2024

10/10 Excellent

JingJing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. We found a stain on our bedsheet but house keeping team responded quickly. David, the head of the parking lot, is the reason why I give this hotel a 5-star rating. He is truly amazing! On a rainy day during our stay, juggling kids in and out like a shuttle bus, David's assistance was invaluable. His professionalism and high level of care for the hotel stood out to me. I even began to wonder if he might be the CEO in disguise, observing the parking lot operations incognito.
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
Thank you for providing us with your feedback regarding your recent stay. Your comments have been shared with the team.

10/10 Excellent

Jannel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexis at the front check-in desk was SUPER NICE!! The room itself are nice as well. Recommend.
Stayed 1 night in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
We are so glad that you enjoyed your stay with us. We hope that your travels bring you back soon.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - we loved the outdoor sports options
Stayed 1 night in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
Thank you for your review, we are glad you had a great experience at our hotel!

6/10 Okay

Christian Spencer

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
booked room was given to someone else.
Stayed 5 nights in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
Thank you for providing us with your feedback regarding your recent stay. Your comments have been shared with the team.

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleanliness.
Stayed 8 nights in Mar 2024

6/10 Okay

Abel

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

aaron, baton rouge

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 5 nights in Mar 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
Thank you for your review, we are glad you had a great experience at our hotel!

4/10 Poor

Hung

Travelled with family
Disliked: Property conditions & facilities
Beds were too soft and squeaky. The family couldn’t sleep.
Stayed 1 night in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay. We pride ourselves on our service and it seems as though we missed our opportunity to showcase it during your stay.

10/10 Excellent

Stephen, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice bed, had a frig, provided a shuttle for $6 per person to Disneyland! And only a 5 minute drive to the Angel's stadium. A great find! Score!
Stayed 5 nights in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
We are happy that you had a great stay with us. We hope to see you again soon.

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights for kids to do Disneyland then 2days cheer comp at Anaheim Convention. Convenient to both places. Will def stay here again.
Stayed 4 nights in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
We are happy that you had a great stay with us. We hope to see you again soon.

8/10 Good

Rene

Travelled with family
Liked: Cleanliness
The hotel is pretty clean and the service extremely fine, but it would be nice if they would have add the breakfast and the water bottles that are on the rooms for free.
Stayed 3 nights in Apr 2024

8/10 Good

Tabatha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay at during Disney trip.
Stayed 5 nights in Apr 2024

6/10 Okay

michael

Liked: Staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Apr 2024

8/10 Good

Kimberly

Stayed 1 night in Mar 2024

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 3 nights in Apr 2024

10/10 Excellent

Linnet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great experience. Mostly likely come back.
Stayed 4 nights in Apr 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Alezandra Veren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Mar 2024

10/10 Excellent

Katherine Joy Destura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Hyatt from April 2-5 2024! We arrived early on our first day and the front desk are very accommodating to let us to do an early check in. They are very friendly and easy to talk to. There is some available rooms on the 14th floor with extra of $5 per night which we grab eventhough there is some availability on the 3rd floor but it is totally worth it the extra cost.The room was updated, super fancy mirror in the washroom and very clean. I love the floor not being carpeted as it looks super clean and feels clean. The interior design are awesome, very relaxing! And a very nice view on our window! If you’re fun of walking it is doable to walk going to Disney but if you have kids I don’t recommend to walk. We walk going to disney every morning and took Uber when we go home. Uber cost like around $7 dollar depends how much tip you are tipping the driver. Drop off and pick up location is in front of disney so it’s very easy to locate your Uber. Oh before i forgot i love all the sofa’s in the lobby! On our first night we hang around there with some movie to watch! There is bar as well and starbucks! And our last day we check out early too as our flight is at 6:15am. We took Uber going to LAX and spent like $60 plus depends how much tip you want to give. Overall it was such a nice, comfortable and relaxing hotel! I would say instead of staying in nearby disney hotel that is outdated choose Hyatt instead if you want to have a goodnight sleep 😊
Stayed 3 nights in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing cleaned property , only valet parking .
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Tabitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except the elevators were down 2 nights out of 3 nights.
Stayed 3 nights in Apr 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Don, Morgan Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was as desired and expected, except for minor issues with elevator service.
Stayed 2 nights in Apr 2024

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Theng

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

James, West Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for us and it had a shuttle to Disneyland.
Stayed 2 nights in Jan 2024

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, staff & service
Staff was attentive and helpful. Great shuttle service to Disneyland (for a small fee). Extra deadbolt on room door was broken, elevators were slow or broken ( and I was on the 3rd floor so not a huge deal). All in all okay, I would stay again, but this stay was just okay.
Stayed 2 nights in Apr 2024

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how conveniently close the property is to the theme parks. The hotel itself is beautiful, the suite is a great size. My only suggestion would be upgrade the furniture and carpet they are a bit dated also the sheets need to be replaced. The sheets on our bed had holes on them. Everything else was great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay , my kids loved the view from the room. Dining at the hotel was very convenient and food was delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

HUIYING, CALGARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, close to Disneyland
Stayed 4 nights in Mar 2024

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that parking wasn’t included
Stayed 1 night in Apr 2024
Response from Hyatt Regency Orange County on Apr 10, 2024
Thank you for providing us with your feedback regarding your recent stay. Your comments have been shared with the team.

10/10 Excellent

Rohen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
We celebrated my daughter’s 18th birthday at Disneyland and we had an excellent stay at Hyatt Regency Orange County. Clean room and lobby. Friendly and helpful staff. They granted our request to have a conjoined room. The hotel shuttle that takes guests to Disneyland is $6 per person all day ride and always on time. There are shops and restaurants at the lobby, our favorite is the gelato shop. We will stay here again!
Stayed 4 nights in Mar 2024

6/10 Okay

Hope

Travelled with family and small children
Disliked: Cleanliness
the shuttle to disney was pretty much the only positive thing about this hotel. the restaurants were terrible, along with the food, the wait staff was rude, our room was not very clean, run down, and just kinda gross.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great place to stay with the family easy to get around
Stayed 2 nights in Mar 2024

10/10 Excellent

Wai Ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in experience was exceptional. Our front desk representative, May went over and above with welcoming us to the hotel. She provided us with free shuttle passes to/from Disneyland, offered us two queen sized bed from one king sized bed after noticing we had a younger child with us, and more importantly, she helped us out with an issue we had with an App problem I had on my phone.
Stayed 5 nights in Mar 2024

8/10 Good

lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Thuy-Linh

Checkin was very fast and efficient. Hotel is nice and clean. Beddings are comfortable. It even has couple pickleball courts! Very happy with it.
Stayed 1 night in Apr 2024