Reception hall

Reviews of Hotel Marguerite Anaheim/Garden Grove, Trademark Collection

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 641 out of 1298 reviews" "
Rating 8 - Good. 331 out of 1298 reviews" "
Rating 6 - Okay. 152 out of 1298 reviews" "
Rating 4 - Poor. 83 out of 1298 reviews" "
Rating 2 - Terrible. 91 out of 1298 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jarred

Travelled with group
Liked: Staff & service, property conditions & facilities
Less roaches and ants and drains that work
Stayed 4 nights in Feb 2024

10/10 Excellent

ENNA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, and decent breakfast. Staff is nice and polite.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 27, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

SAUL, fresno

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The TV did not work for the entire four days. They came and attempted to fix it two times. Doors are paper thin which means when the neighbors slam the door across the hall its very loud. They don’t provide any daily cleaning. Have to call for towels and toilet paper daily. Good luck trying to sleep in the housekeeping staff laugh and talk right outside your door as if they were the only people in the building. Not coming back.
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
Thank you for your feedback.We are sorry to hear about the inconveniences you experienced while staying with us. We will definitely pass your concerns along to management.

10/10 Excellent

Marjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love it
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Michael, Dundee

Liked: Staff & service
I can't praise the staff enough, they went out of their way to help.
Stayed 5 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. Close to everything
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thank you for your feedback. We hope to see you again soon!

2/10 Terrible

Thi

Disliked: Cleanliness, property conditions & facilities
Bedbugs
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 25, 2024
We apologize for the inconvenience and will address the issues directly with our staff, as well as with pest control. Thank you for your feedback.

10/10 Excellent

Mehdi Hajiaghaee

Travelled with family and small children
Liked: Cleanliness, staff & service
It was a nice place with great breakfast and kind staff.
Stayed 7 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thank you for your feedback. We hope to have you back soon!

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this hotel. Will return.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thank you for your feedback. We hope to have you back soon!

8/10 Good

denny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Unlike the reviews I read, I didn't see a single roach. The place was overall clean, and mostly quiet. The only problem we ran into was the T.V. only had about 2 channels.
Stayed 6 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thank you for your feedback. We hope to have you back soon!

10/10 Excellent

Jessica, Hesperia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 23, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Cooper

Stayed 1 night in Jan 2024
Response from Front Desk on Mar 23, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Karlton

Business traveller
Great staff
Stayed 17 nights in Feb 2024
Response from Front Desk on Mar 20, 2024
Thank you for your feedback. We hope to see you again soon!

2/10 Terrible

Thi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedbugs
Response from Front Desk on Mar 18, 2024
Thank you for your feedback. We apologize for the negative experience at our hotel and will address the issue directly with our staff.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 18, 2024
Thank you for your feedback. We hope to see you again soon!

2/10 Terrible

ALI

Business traveller, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Shower doesn’t work properly, drain is blocked Even if I asked help so many times nobody helped me out I will never stay here again Only plus is very close to convention center
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 16, 2024
We are sorry to hear about your negative experience while staying with us. We will directly address these issues with our staff. Thank you for your feedback.

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to relax and wind down from Disneyland. Lots of families with young children stayed here (including out own) and could not hear them thru the walls.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 15, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Chi

Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 15, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

MARIA, ORANGE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, they have a good selection of snacks and drinks to buy in the lobby. Loved that part, also, I ended up booking another night and all they had me do was go downstairs and settle a new deposit. But I didn’t have to move rooms nor was I woken up to leave early. I will be staying there again.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Elisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and easy access to freeway entrance
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Thank you Elisa, we are glad you had a good stay with us and we hope to see you again soon! :)

10/10 Excellent

Tammy

Liked: Staff & service, amenities, property conditions & facilities
Quiet and happy
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
the staff at the front desk were a big help so again thanks
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 11, 2024
Thank you so much for your review and we are so happy to know we were one of your highlights during your stay!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Thank you so much Javier!

10/10 Excellent

Hoa

Stayed 2 nights in Mar 2024

4/10 Poor

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The blinds didnt close. Anyone in the pool or the back parking lot could see in. People were loud and up and down the hallway all night and we were on the 1st floor by the front desk
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 27, 2024
Thank you for your feedback, we apologize for the inconvenience and we will let our staff know about this. We were not aware of this, if we had known about this we would've taken care of it or switch you rooms. We hope you have a nice day!

10/10 Excellent

Phu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but clean. Just don't like the smell of cleaning chemical in the room. Breakfast is good with sausage, egg and bacon. Sleep good overnight. Will come back next time.
Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 4, 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Good

William E Cherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Placed a deposit but couldn’t charge anything to the room. I travel a lot and never experienced that.
Stayed 4 nights in Feb 2024
Response from Front Desk on Feb 24, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The look from the outside was pretty
Stayed 5 nights in Feb 2024
Response from Front Desk on Feb 22, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Margo

Travelled with family, Travelled with family and small children
Rooms were clean, semi-dated, bed was a 6.5 out of 10, heat/AC worked good, fridge size and microwave was a positive. Breakfast was good and the staff was helpful! An area that needs improvement is: They need more than ONE elevator for the WHOLE hotel, which was for guests and staff. shower water pressure was good but wouldn’t get past lukewarm, sink pressure was poor. Overall not bad for $333 for two nights - but will not be staying again.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank you for your feedback! We are glad that you liked our breakfast and that our staff, we are very sorry about the inconvenience you experienced during your stay and we will make sure it doesn't happen again. Have a nice day!

10/10 Excellent

javier

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 23, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Natalie

Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 23, 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Good

Paloma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean outside of the Estes as well as inside
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 18, 2024
Thank you for your feedback. We hope to see you again soon!

4/10 Poor

susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 17, 2024
Thank you for your feedback.

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write a review, but now I understand how reviews can help other people with real experience. So here is my experience with the hotel. Safe area, no homeless or criminal around. The room is very clean, cleaner than I expected, and Im a clean freak ( I brough bleach wipes to clean the toilet before I use it). The elevator is dirty just as the other customers complain, it's true, but not too bad. As long as the room is clean, Im all good. The hotel offered free breakfast. The room I had was a standard room, and it has a TV , a small refrigerator, a coffee machine. In summary, I like this hotel and will come back again. It cost more than motel 8 but you get what you paid for, and It's CA so everything is expensive here.
Stayed 4 nights in Feb 2024
Response from Front Desk on Feb 14, 2024
Thank you for your review, we appreciate you taking time out of your day to write this review. We are thrilled to know that you liked our rooms and we are so happy to hear that you will be back. Again, thank you and we hope to see you again soon!

2/10 Terrible

Daniel

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
So Disappointed appointed me and my family stay here often and this time around we are staying 3 nights we first arrived, and the first room we were put in was completely disgusting we were changed rooms, and that room was up to standards I have came across roaches on the second level and then we got complaints our second night that my baby was crying too much as he’s nine months and teething and was asked to change my room for the inconvenience I said OK, and the room that they put us in was infested with ants after setting and done we were able to stay in our original room very disappointing as we’re here celebrating Valentine’s Day with our babies
Response from Front Desk on Feb 17, 2024
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. We will speak directly with our staff regarding the concerns.

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 23, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 14, 2024
Thank you so much Jeff, hope to see you again soon!

8/10 Good

Marian

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Location and parking
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 14, 2024
Thank you so much for your review!

6/10 Okay

Rolando

Travelled with family and small children, Business traveller
Liked: Staff & service
It’s was pretty loud. Doors and windows didn’t seal properly so it let a lot of sound and cold air in.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 9, 2024
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay.

8/10 Good

Chrisaundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 8, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Katelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in the area for a conference and only stayed one night. The room was clean and comfortable and the staff at the front desk were super friendly and helpful. I was able to store my luggage before checkin and after checkout without a problem.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 8, 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Monika, Costa Mesa

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 8, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Heriberto

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 8, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it is a very clean and quiet area and the shops are not that far from the hotel
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 5, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for service and cleanliness.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 5, 2024
Thank you so much Dan! We are glad you liked our price and cleanliness, we hope to see you again soon :)

6/10 Okay

Lizette

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Accessible room was not fully accessible for someone in a wheelchair. The door to bathroom was nearly impossible to get into without assistance. The bench in the roll in shower was terrible and not fully secure with missing screws and very wobbly.
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 3, 2024
Thank you for your feedback, we will let management know and we apologize for any inconvenience. We hope to see you again soon!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 3, 2024
Thank you so much for your review Jesse, we hope to see you again soon!

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 1, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Mark

Travelled with family
Gated parking, but with a fee per night. The king size bed was comfortable.
Stayed 2 nights in Jan 2024
Response from Front Desk on Jan 29, 2024
Thank you for your feedback. We hope to see you again soon!

2/10 Terrible

darina

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk on Jan 29, 2024
Thank you for your feedback.