Dear Joey, Thank you for your review of our hotel. We sincerely apologize for the discomfort and inconvenience you experienced during your stay. Providing a comfortable and peaceful environment for all our guests is our priority, and we regret that this was not your experience. We will address your concerns with our team to ensure measures are in place to prevent similar incidents in the future. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely,Hotel Management

Dear Elia, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Providing essential amenities and ensuring a comfortable stay is our priority, and we regret falling short of your expectations. Your feedback regarding the lack of amenities, hot water, and noise disturbances is concerning and will be promptly addressed with our team. Please accept our sincerest apologies, and we hope for the opportunity to make amends and provide you with a much-improved experience in the future.Sincerely,Hotel Management

Dear Mirta, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations, and we hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best with your future travels.Sincerely,Hotel Management

Dear Michael, Thank you for choosing Extended Stay America and taking the time to write a review. We're delighted to know that you enjoyed your stay and that the ambiance, both inside and outside, met your expectations. We appreciate your recommendation, and it would be our pleasure to welcome you back for another enjoyable experience. Sincerely,Hotel Management

Dear Antonio, Thank you for staying with us and sharing your feedback. We are disappointed that your room did not meet your expectations. Your experience is not reflective of our usual standards, and we deeply regret the disturbance and issues you encountered. We will be taking the proper action as we are committed to providing every guest with a wonderful experience. We hope you will allow us to provide you with the flawless stay you deserve on a future visit. Thank you again for your remarks. Sincerely, Hotel Management

Dear Guest, Thank you for taking the time to share about your stay. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management

Dear cesar, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management

Dear Anirudh, Thank you for the review and for sharing your experience. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management

Dear robyn, Thank you for this outstanding review, and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Michelle; we'll gladly share your kind words with them and our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Tiffany, Thank you for your valuable feedback. We deeply value providing considerate and attentive service to our guests, so we apologize for any inconvenience you may have experienced upon your arrival. Also, we apologize for not providing you with a clean and comfortable room. Rest assured, we will take the necessary steps to rectify the situation and aim to provide you with the excellent hospitality you deserve on your next visit. Sincerely,Hotel Management

Dear robyn, Thank you very much for the fantastic rating of Extended Stay America and for leaving us such valuable feedback. We will look into the concerns you experienced, and we appreciate you sharing this with us. Hopefully, we can impress you even further on your next visit here. Until then, safe travels!Sincerely,Hotel Management

Dear Robyn, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff proved it. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again when you are in the city.Sincerely,Hotel Management

Dear robyn, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Julexes, We apologize that our front desk team fell short of providing you with the excellent service we strive for daily, and we regret the issue with your reservation. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed upon arrival and treated courteously and respectfully. We appreciate your feedback and hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Hotel Management

Dear Carol, Thank you for staying with us. Please accept our sincere apologies for not providing every guest with the attentive service we strive to deliver. We are also sorry for the difficulties with the elevator. Your feedback is extremely important to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We value your business and would love the opportunity to exceed your expectations and provide you with the exceptional stay we are known for.Sincerely,Hotel Management

Dear Elizabeth, Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. Moreover, we regret that the situation was not handled to your satisfaction. We ensure you that we will use your feedback as a training tool to enhance future guest experiences. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve.Sincerely,Hotel Management

Dear Tiffany, We appreciate your feedback regarding the cleanliness of the curtains and bathroom. We regret any inconvenience this may have caused. Our housekeeping team will be notified to address these concerns promptly. Thank you for bringing this to our attention, as it helps us continually improve our services. We hope to have the opportunity to provide you with a better experience in the future. If you have any additional comments, please share them with us.Sincerely,Hotel Management