Ratings based on 1,481 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Nice, convenient place to stay

Posted 27-Jul-2015
Pros: Close location to Disneyland, very nice staff, good breakfast buffet, spacious rooms.
Cons: Change lines daily, do not charge for shuttle to park.
Hotel staff were wonderful. Breakfast was delicious. Only negative was the sheets were not changed as I had asked. I placed the notice on my pillow as instructed however, still dirty sheets when we returned from the park in the evening. Not good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2015
Great hotel, Great breakfast, Great staff!! One of four elevators was broken making it slightly longer getting floor to floor, but overall great hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Nice place close to Disneyland. Great free buffet

Posted 18-Jul-2015
Good time no problems. Very comfortable and clean room
Comment from Hotel Management
22-Jul-2015 by HotelMgmt, Hotel Management
Thank you for joining us for your getaway. We are so glad you appreciated our complimentary breakfast dining and clean, comfortable guest rooms. It would be our pleasure to welcome you back again to the Embassy Suites Anaheim South.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from San Diego, CA

Good for both family vacation and business trips

Posted 16-Jul-2015
Pros: Cheerful place, looks like all is under control even though it is a large hotel
Cons: Dated furniture in the living room
Location: This was a business trip and my walk to the Convention Center was not short but short enough to call it "walikng distance to the Convention Center"
Stayed at Embassy Suites for three days on a business trip. Good experience overall. Highlights: awesome from desk staff, breakfast, atrium is impressive, comfortable bed, fantastic shower. Low-lights: atrium looks great but sound reverberates including noise from elevators, tired looking furniture, overall other than bedroom all else looks dated, finally that door connecting to the room next door bothers me but that is personal. Overall no hesitation recommending this hotel as highlights beat low-lights handsomely.
Comment from Hotel Management
22-Jul-2015 by HotelMgmt, Hotel Management
Whether your visit is for business or leisure, we love to welcome our guests to the Embassy Suites Anaheim South! Thank you for allowing us to provide you with the helpful service we are known for including our complimentary breakfast and comfortable bedding. We do hope that any sounds outside of your guest room were not too disruptive to your peace. Your comments are being shared with our management team. It is our hope that you will join us again for your next trip to Anaheim.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Disney trip

Posted 8-Jul-2015
Shuttle is well worth it, nice rooms, one negative was the pillows were fluffy, not firm so your head had no support.
Comment from Hotel Management
14-Jul-2015 by HotelMgmt, Hotel Management
Thank you for joining us for your Disneyland trip. We are so glad you appreciated our guest room accommodations and found the shuttle service to the park to add value to your stay. If there is anything you need, including any in-room amenities to make your time more comfortable, our team is always on hand to help. We hope you will visit us again at the Embassy Suites Anaheim South.
3 out of 5
by A verified traveller

Posted 6-Jul-2015
Hotel is awesome. Breakfast is good. Happy hour is ok just the same snacks everyday. We bluid the bear for my daughter, cleaning personal took my daughter's bears hair, her birth certificate and tiera from the box and left the empty box. The bear we took with us and Im also missing a face cream. If she had to throw them in garbage why did she took just the those ?.....
Comment from Hotel Management
14-Jul-2015 by HotelMgmt, Hotel Management
Thank you for reaching out to us. We are glad to know you enjoyed your overall stay and appreciated our complimentary dining offerings. It is understandably frustrating when items are misplaced and we wish we could have known of your concerns while you were here so we could help. Your comments will be shared with our team. It is our hope that you will join us for another stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hesperia, CA

Dance Convention

Posted 4-Jul-2015
By sharing with a friend and her daughters, we were able to cut the price over half of what the hotel next door was charging. It was an easy walk and very close to decent priced restaurants. It was clean and comfortable but not luxurious. Of course, everyone loved the breakfast.
Comment from Hotel Management
8-Jul-2015 by HotelMgmt, Hotel Management
Thank you for joining us for your recent convention stay at the Embassy Suites Anaheim South. It certainly seems that you were able to find value in our offerings and we are glad you appreciated our complimentary breakfast and location close to your event. Your feedback means so much to us and we hope you will visit again.
4 out of 5
Recommended
for Everyone
by A verified traveller from milpitas

Super nice

Posted 4-Jul-2015
They upgraded us to a fireworks view for free. Everybody was super friendly. Shuttles to Disneyland ($5/day pass) ran every 1/2 hour. The pool was a little cloudy but overall great.
Comment from Hotel Management
22-Jul-2015 by HotelMgmt, Hotel Management
An unexpected upgrade must have been such a treat! We are delighted you enjoyed your stay with us at the Embassy Suites Anaheim South and found our team to be so friendly. As you have mentioned, there is a shuttle to Disneyland right outside our doors. We do regret if you encountered any issues at our pool. Our maintenance team has been alerted to your concerns. We would love for you to visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

FANTASTIC SERVICE

Posted 3-Jul-2015
We r from downunder .. (aussie) Steven at the front desk and Ellee and Alvin at the concierge were above and beyond in service and etticates. Well done guys will be back. We came to highlands Grden after you guys, noticed the difference almost immediately. It is awful here.. my wife has not stopped mentioning how good the stay was at Embassy South. Well done keep it up.Cheers....
Comment from Hotel Management
22-Jul-2015 by HotelMgmt, Hotel Management
We are so happy to have welcomed you to the Embassy Suites Anaheim South all the way from Australia! It is our pleasure to know that you enjoyed the great service our associates provided and that it left you with such a lasting impression of your time with us. We hope if you have the opportunity to come to the States again, we can welcome you back.
3 out of 5
Recommended
for Everyone
by A verified traveller

OK hotel

Posted 2-Jul-2015
Pros: I liked the location, outdoor pool/hot tub and complimentary breakfast
Cons: Housekeeping and more elevator access.
Location: Location was about an hour walking distance from theme parks. Shuttle service was nice but shuttles were always full.
There was only two elevators on each side and it seemed that they were consistently full or really slow. If you took the stairs there was no exit to the first floor. You had to leave the actual hotel and then enter through the front. Housekeeping did not come to our room 3 out of 7 nights and our trash was always overflowing. We also always had to ask for clean linens. When we contacted housekeeping they said the housekeeper reported the door was locked from the inside and they could not get in, however, we had no trouble getting in with only our room key. They then said we must have had our Do Not Disturb sign up or asked to be on the privacy list which we did not do. They seemed annoyed and then never came and got our trash piled in the hallway till the next day.
Comment from Hotel Management
8-Jul-2015 by HotelMgmt, Hotel Management
Thank you for detailing your stay with us. It is great to know you found our location to meet with your needs and that our outdoor pool and complimentary breakfast to be a highlight of your encounter. We appreciate your honest feedback as it helps us to improve our offerings to our guests. Please know that the details you have shared, as well as your suggestions, have been provided to our housekeeping and management team. Guests should always expect prompt service while here and we ask that you accept our apology if you found anything amiss. It is our hope that we have the chance to welcome you back to ensure a better visit in the future.