Ratings based on 1,377 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Winnipeg, Manitoba Canada

Would recommend this hotel for families!

Posted 22-Apr-2015
Pros: Breakfast, Happy Hour, and Shuttle!
Cons: When our rooms were cleaned they left dishes in the hallway, I didn't care for this.
Location: Disneyland is only a few minutes away by shuttle
We had a wonderful stay, the shuttle to Disneyland was perfect, breakfast and happy hour was excellent. Staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lincoln. CA

Posted 20-Apr-2015
Pros: Very convenient very clean
Cons: The bar area
Very nice. Convenient hotel but unfortunately they were going through renovations for the restaurant which really didn't work out.
3 out of 5
by A verified travellerfrom C

Facility too old, needs refurblishment

Posted 19-Apr-2015
the staff is friendly. However the facilities and the furnitures are too old. Double bed is too small for a couple. Not a good value for what I spent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom san francisco

Great hotel close to Disneland

Posted 16-Apr-2015
Great hotel - clean, great breakfast and happy hour! Good outdoor pool and hot tub. The only thing I think should change is that they charge for the shuttle to Disney should be free!!
Comment from Hotel Management
21-Apr-2015 by HotelMgmt, Hotel Management
We love to offer our guests great amenities and services here at the Embassy Suites Anaheim South and it is wonderful to read your feedback and know that your stay was made memorable as a result! Our free breakfast and evening Manager’s Reception are a tasty way to round out your experience. We will share your suggestions with our team as well are always seeking ways to improve our offerings. It would be our pleasure to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary, AB

Great Hotel Close to Disneyland

Posted 15-Apr-2015
We stayed here for our resent trip to Disneyland. The room was great. Having the extra room to put the kids to bed was wonderful, although after a day at the park we usually weren't far behind them. Pool was nice, it was rarely busy. Sometimes we were the only ones there. Breakfast was a treat every morning. The staff were wonderful. I would recommend this hotel to anyone looking for a place to stay for their family vacation to the Anaheim area.
Comment from Hotel Management
21-Apr-2015 by HotelMgmt, Hotel Management
Your family vacation to Disneyland sounds like it was quite the success. We are happy you chose to stay with us for your getaway and enjoyed all that we have to offer our guests including complimentary breakfast and spacious guest rooms. Our pool is the perfect place to take a dip! It would be our pleasure to welcome you back again soon to the Embassy Suites Anaheim South. Thank you so much for your recommendation.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, Il

nice hotel close to disneyland

Posted 13-Apr-2015
Pros: breakfast! Nice table to eat at in our room. All the amenities I could want
Cons: 4 towels per room.
Excellent shower! But you only get 3 towels a day even if there is 4 of you. Coffee amenities were great. The complimentary breakfast was awesome. The shuttle to the parks was very convenient. Many restaurants in walking distance. Target nearby too. The bed was very comfy and clean. We would stay here again.
Comment from Hotel Management
21-Apr-2015 by HotelMgmt, Hotel Management
Having all of the amenities you need for a comfortable, convenient stay is so important and we are delighted you found all of that and more at the Embassy Suites Anaheim South. We are happy you enjoyed our complimentary breakfast dining as well as our shuttle to Disneyland. Please know that we are here to help if you need any in-room amenities as well. We would love to have you visit again soon. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2015
Cons: Compensation for items missing after cleaning of room.
We were very disappointed during our recent visit due to items missing from our room after cleaning. Front Desk did nothing to compensate for the loss.
Comment from Hotel Management
21-Apr-2015 by HotelMgmt, Hotel Management
Our guests’ security is very important to us and we take all guest issues very seriously. Please know that whenever a claim is made, we follow every protocol, but we can understand your frustration regarding to any items you were unable to locate. Thank you for sharing your impressions.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2015
great place, busy and many people but breakfast is great
Comment from Hotel Management
21-Apr-2015 by HotelMgmt, Hotel Management
Thank you for sharing your stay with us at the Embassy Suites Anaheim South. NO matter how many guests visit, we work hard to ensure each stay is perfect. We would love to have you join us again for another great experience.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom san francisco

Posted 10-Apr-2015
Met our expectations of Embasdy Suites but was in need of a little TLC especially in the rooms. We also would have to call down to guest services almost daily because staff would forget to restock essentials like towels or sheets on the pull out sofa. The beds were full size not queen which is quite small when u are sharing a bed. Also, the hotel used styrofoam cups for all sodas, breakfast drinks and kids drinks!!!! I couldn't believe how much styrofoam was being used in this hotel.
Comment from Hotel Management
13-Apr-2015 by Hotel Mgmt, Hotel Management
Thank you for sharing your experience about your recent stay with us in Anaheim. Although we are glad your overall expectations were met, we truly regret that you encountered a couple of issues. We are very sorry that housekeeping missed the mark on a few occasions. It is always our goal to deliver exceptional guest services, so we appreciate that you have brought this to our attention. We are always looking for ways to improve our offerings so we will be sure to share your comments with our management team regarding the items you have noticed in our dining area. It is our hope that you will allow us the pleasure of welcoming you back the next time you are visiting the area and that you let us know if there is anything we can do to make your stay even better.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom elk grove

Nice

Posted 5-Apr-2015
Everything was wonderful except for the elevators... not enough & so slow... breakfast was good. Next time will ask for the first floor; )
Comment from Hotel Management
13-Apr-2015 by HotelMgmt, Hotel Management
We are so glad you enjoyed so much of your stay with us at the Embassy Suites Anaheim South, thank you for sharing your feedback. Our complimentary breakfast is always a hit with our guests and it is great to know that you were able to take advantage of it during your time here. It is disheartening to read that you encountered any delay while waiting for the elevator and we hope you were not too inconvenienced. We would love to welcome you back again.