Ratings based on 2,137 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Dublin

Not worth the money

Posted 23-Feb-2015
45 to 50 minutes walk to disneyland. TV was not working in our room. Microwave has some issue to. No bell boy to help at check in and check out. ( if we use the walter bottle kept in the room is $5) but their is a coffee machine. Room service... half the order was forgotten. Whn we complaint about the order they said tht they will take it off the bill...
5 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 20-Feb-2015
It was a perfect stay would book here in the feature.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom PL

business and pleasure

Posted 18-Feb-2015
Pros: romm size and price
Cons: free parking
Location: resturants and Disney Resort
It was secon time in this hotel. Everything stays perfect. Swimming pool is in the shadow so during our stay - early February the outside temperature was a bit too low in order to have fun in a water.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sacramento, CA

Excellent location

Posted 17-Feb-2015
Pros: Cookies, room, cleanliness, location, surrounding amenities.
Cons: Not much really, price was about right.
Location: Disneyland, food, shopping, freeways, gas... basically everything you would need.
Overall excellent experience, great location near Disneyland, endless array of dining choices, near I-5 for easy on off. Free chocolate chip cookies on check in. Room was a mini-suite on the second floor. Clean and roomy with FREE, unthrottled wi-fi. Clean bathroom, no musty smell, 2 TVs and a couch. Parking was on site, plenty available at $16 per night. Close to Ruths Chris and Mortons if meat is your thing. Lots of places to eat nearby from fast food to fine dining. Quiet location, clean bright lobby. Didn't try the on site restaurant but heard other guests say it was good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Palo Alto Ca

Nice hotel close Disney land but not walking dist

Posted 16-Feb-2015
large room. Comfortable Clean. Staff was kind.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this Hotel

Posted 13-Feb-2015
Great Hotel! Would recommend it to everyone! My daughters had a blast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2015
The thermostat wouldn't go down below 72. You could set the thermostat lower but it would not turn on, not the cool air or fan. The room was a warm and stuffy during the night. It wasn't horrible, made for less than ideal sleep.
2 out of 5
by A verified travellerfrom California

Wouldn't stay again

Posted 10-Feb-2015
Bed was comfortable, pillows were awful. I was afraid to take a shower using their products in the bathroom for fear I would be charged for them. Same goes for the coffee. They charge for the bottled water. I almost opened it before I realized they would charge me $5.00. I also think it's wrong for a hotel to charge it's customers to park in their parking lot. Where should they park - across the street. I was very disappointed in this hotel. It seems to be a very high class hotel. I will never stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

AMAZING

Posted 5-Feb-2015
Pros: comfort,
Cons: cant think of anything,
Very very nice, we were very happy with our room and service, Check in was smooth and so was check out. the beds were amazingly comfortable. pillows too. I would recommend this hotel to my friends and family. parking was a simpler process than I thought $ 16 per night. it was 1.5 miles away from disneyland.
2 out of 5
by A verified traveller

Disappointing

Posted 3-Feb-2015
Pros: Pillows and shower
Cons: See above
Have stayed at other Double Trees and had great experiences. So picked this one to stay for a quick Disney trip. Should have checked better about all the things that aren't included (transportation to park, breakfast, parking were all additional $$$). The room we stayed at had plumbing noises throughout the night, so had them bring a fan to try and drown it out until the next day when we switched rooms.