I would have considered five stars, but after a long plane ride & rush hour traffic, the vibe at the check-in counter did not alleviate these travel stressors. A simple scripted greeting, a short convo, and a little pleasant personality would have made us feel relaxed & welcome. I guess the first impression lasts; the check-in guy was so flat and borderline impolite, the energy he gave us was off, and he seemed not enthused, disgruntled & tired himself. The shower drain is clogged, toilet seat is loose and for a marriot owned property the bathroom is not pristine or below standards. Overall, its ok, $12 parking fee is ridiculous on top of high rate for an average sized hotel room. Not likely to stay here again in the future.