Nicole, it's great to hear you had a 5-star experience at Sonesta Simply Suites Anaheim. Concerning your comment about breakfast, we have aimed to ensure the details about our services and offerings are transparent on all booking platforms. We value your feedback and look forward to hosting you again in the future.

Douglas, it's a delight to see that your experience at Sonesta Simply Suites Anaheim was pleasing, and that our swift action to rectify the bathroom inconvenience was appreciable. We constantly strive to ensure smooth and swift check-ins to provide a positive start to our guests' stays. It is rewarding to know that you classified us as a good hotel. We appreciate your feedback and look forward to hosting you again.

Anthony, it's wonderful to hear you enjoyed your stay at Sonesta Simply Suites Anaheim. We sincerely value your feedback and look forward to your return.

Jane, it sounds like you generally had a solid experience, but did encounter an unusual odor in your room. Please know that we aim to maintain a fresh environment and have taken note of your comments for further evaluation. It's pleasant to hear you appreciated the quiet atmosphere and felt secure during your stay at Sonesta Simply Suites Anaheim. We look forward to enhancing your experience during any future visits.

Kelly, it's wonderful to hear that you found the Sonesta Simply Suites Anaheim to be a perfect choice for your Disney visit. While we don't currently offer breakfast, we're glad to see our transparent pricing and convenient location met your needs. We appreciate your feedback and look forward to welcoming you back in the future.

Maria, thank you for your high praise for Sonesta Simply Suites Anaheim. We're delighted that you had a pleasant stay and that you're considering returning. We look forward to your next visit. Safe travels!

Dear Mrs Branch,I would just like to address the issues that you pointed out on your review. 1) We, the hotel, did not take your payment, as you booked your pre-pay, non-refundable reservation with Expedia, however, you were charged one night due to your not checking in with an acceptable credit card. Please note that you can always call the hotel directly and ask if your credit card is accepted. 2) You attempted to pay the deposit with a Chime card, unfortunately, we do not accept Chime cards, in addition to another 17 credit cards and pre-paid cards nor virtual payments (Apple Pay, Google Pay, etc..). 3) We strive to keep the lobby as clean as possible, our apologies to you for finding the lobby dirty.In my experience, a guest will tend to find a front desk agent to be rude if the guest doesn't agree with what the agent is telling them.

Emily, we appreciate your kind feedback about the cleanliness of Sonesta Simply Suites Anaheim, along with the friendliness at the front desk. It's wonderful to know you found our pricing competitive. Although we do not offer breakfast, we are dedicated to providing high-quality accommodation and service. Thank you for choosing us, and we hope to welcome you back in the future.

Guong, thank you for your kind review. Sonesta Simply Suites Anaheim is thrilled to hear that you found the service admirable and the room exceptionally clean. We appreciate your understanding and we hope to serve you again in the future.

Natalie, it's unfortunate to hear that the absence of breakfast service was not to your satisfaction. We maintain clarity about our amenities across all booking platforms. We value your feedback as it helps us aspire towards aiding all guests' needs better in the future. We'd welcome the opportunity to serve you again in order to improve your experience.

Thank you for sharing your feedback, Bertha!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

We appreciate your feedback, Monserrat.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

Hello Sokphea,First and foremost, thank you for staying with us and we also appreciate your feedback as it will help us improve our services. We apologized for the inconvenience of the toilet, but rest assured we tried to fix the issue by moving you to a different room and resolved the problem.Thank you again for you feedback and we will work on this issues as we do take our feedback very seriously.Have a great day!

Hello Alyse,We didn't take your debit card because it was a pre-paid pay pal debit card. We clearly have this in all our platforms, that our hotel does not accept pre-paid cards. We gave you an option to see if you have any other credit card. I am sorry but our front desk agents are following the company policy.

We appreciate the feedback, Minh.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Dennis, it's great to hear that you found Sonesta Simply Suites Anaheim exceptionally clean. In terms of our policies, we strive for transparency in all areas, including parking fees, which we provide on all booking platforms. We appreciate your feedback and look forward to welcoming you again.

Evangelina, thank you for taking the time to leave a review for Sonesta Simply Suites Anaheim. It seems like you had a fantastic experience. Hope to have you back soon!

Derick, thank you for taking the time to share your experiences at Sonesta Simply Suites Anaheim. It's always a pleasure to hear that our team members were able to make a positive difference in your stay. We understand your comments about the appliances and water pressure, and we're continuously striving to improve our guest experience. Further, your insight on the location relative to Disneyland Resort is appreciated. Thanks again for choosing us over our competitors in the area! We look forward to having you back soon.

Adrienne, thank you for sharing your experience at Sonesta Simply Suites Anaheim. We're glad to hear that the spaciousness and tranquility of our suites caught you by surprise! Although we are housed in a vintage building, our team members are dedicated to providing a clean and inviting atmosphere. If you notice typical odors, we appreciate your understanding. We're looking forward to welcoming you back in the future.

Thank you for taking the time to share your review with us, Caterina!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta Simply Suites Anaheim. Thank you and have a wonderful day!

Andrea, it's great to hear that you enjoyed your stay at Sonesta Simply Suites Anaheim. We're thrilled that you appreciated our well-appointed rooms and received excellent service. We pride ourselves on transparency and encourage guests to review all services and fees on booking platforms. Looking forward to your next stay with us.

Van, we regret to hear your recent experience didn't meet your expectations. Please accept our apologies for any inconvenience related to the hotel's age and aroma. We strive to ensure our guests' comfort and satisfaction and are constantly working towards improving individual aspects. We appreciate you taking the time to share your feedback. Your input is valued, and we hope we get another chance to provide a more satisfying experience for you.

We appreciate you taking the time to share your feedback, Chase.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Jacqueline, we appreciate your feedback. It's unfortunate to hear that your stay didn't quite meet your expectations, particularly in regard to cleanliness. Rest assured, maintaining a clean environment is a high priority for us, and we'll ensure your experience is discussed with our team members. It's pleasing to hear, though, that our team members provided quality service during your stay. Your comments about the room amenities, including bed comfort and refrigerator condition, have also been noted. We hope for an opportunity in the future to provide you with a better experience.

Joaquin, it's delightful to know you had a great stay at Sonesta Simply Suites Anaheim. We appreciate your intention to return and the entire team looks forward to welcoming you back soon.

Carolina, it's fantastic to see you had a remarkable experience at Sonesta Simply Suites Anaheim. Your rating is highly appreciated. Thank you and we hope to welcome you back in the future.

Susan, thank you for choosing to stay at Sonesta Simply Suites Anaheim. We're glad to hear that you appreciated our ample parking facilities. As for breakfast, although we currently do not provide this service, we do have kitchen facilities in all rooms for our guests' cooking convenience. We hope this flexibility enhanced your stay. We look forward to hosting you again in the future.

Raul, thank you for sharing your favorable review. It's always wonderful to know that Sonesta Simply Suites Anaheim was to your liking. While currently we do not provide breakfast, we want to assure you that we're constantly striving to improve our amenities. Looking forward to welcoming you back for another pleasant stay!

Richard, it's regrettable to hear about the aspects of your stay that did not meet your expectations, particularly the issue you experienced with the door key. Our guest's security is paramount and measures are in place to prevent such situations. Regarding your comments about the rug condition due to pet presence, it's uncharacteristic of our meticulous housekeeping standards. While we do welcome pets, we aim to maintain an assuredly comfortable and clean environment for all guests. Our associates would have been more than willing to correct any such issues during your stay. We sincerely hope for a chance to improve your perception in the future.

Kristen, thank you for your feedback. We understand your disappointment in our lack of breakfast services. Our hotel focuses on providing comfortable suite accommodations which include fully equipped kitchens so guests can prepare their own meals per preference. We will consider your feedback as we continually evaluate and make improvements to our services. We hope to have the chance to better serve you in the future.

Angela, your perfect score rating for Sonesta Simply Suites Anaheim is greatly appreciated and we're delighted that aspects of our service have met your expectations. We certainly hope to have the pleasure of accommodating you again soon.

Andrea, it's comforting to know you found our accommodations conducive to a good night's sleep and appreciated the comfortable bed and secure atmosphere. Your feedback on the need for updates is noted, including your comment about the elevator and our entryway. Safety is a priority at all times and these concerns will be relayed to the necessary team for immediate attention. We appreciate you choosing us for your stay and thank you for sharing your experience.

Thanks for the fantastic rating, Tammy!It's outstanding we could exceed your expectations during your stay at Sonesta Simply Suites Anaheim. We're all looking forward to your next stay with us.

Chelsea, we are sorry to hear you were not fully satisfied during your recent stay. We understand your concerns about less than ideal odors noted in your room, as these are definitely not the standards we strive for. It's also worth mentioning that unlike some other establishments, breakfast is not part of our standard offerings, which is clearly mentioned during the booking process. We trust this will not deter you from choosing us again, as we're committed to providing delightful experiences to our guests.

Rene, thank you for taking the time to review your stay at Sonesta Simply Suites Anaheim. We're pleased to hear you enjoyed our accommodations with a kitchen-like setting. While it's true we don't provide breakfast, we believe our guests appreciate the added flexibility and convenience of our suites' full kitchen amenities. Your feedback is greatly appreciated and we hope to serve you again in the future.

Nazario, thank you for taking the time to leave feedback on your stay. It's great to know location was favorable for you. We hope you consider us for future visits to the area.

We appreciate the feedback, Katharine.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Rosario, it's unfortunate to hear that your experience didn't meet expectations. While breakfast isn't a feature we currently provide, we believe our locale and facilities have their own unique appeal. We continuously strive to improve and your comments regarding the aesthetic appeal have been taken into consideration. We hope for an opportunity to better serve you in the future.

Thanks for the perfect rating, Doruk! We can't wait to see you again soon for another amazing experience at Sonesta Simply Suites Anaheim. Have a great day!

Li Sha, thank you for providing feedback during your recent stay with us at Sonesta Simply Suites Anaheim. We understand the importance of a well-rounded accommodation experience. We'll be considering options to enhance our amenities. We're grateful you rated us positively and we hope to welcome you again in the future.

Daniel, thank you for your wonderful review of your stay at Sonesta Simply Suites Anaheim. We're thrilled to hear that our kitchenette facility met your dietary needs effectively. Regarding parking, although it's fairly common in the area, we understand that it may not meet everyone's expectations. We hope to see you again for another enjoyable stay.

Kelly, thanks for sharing about your stay at Sonesta Simply Suites Anaheim. We're pleased you found your room complete with a kitchen and living area to your liking. As for breakfast, we've centered our amenities to offer fully equipped kitchenettes so guests like yourself can enjoy meals on their own schedule and we're glad this aspect resonated with you. We hope to welcome you back soon for another comfortable stay.

Omar, it seems you had a neutral experience during your stay. Feedback is a vital part of our continual improvement and we hope to have an opportunity to provide a more exceptional stay in the future.

Alyssa, it's disheartening to read about your recent stay. We regret that the odor in both the general areas and your room detracted from your experience. While our team members are glad to be recognized for their kindness, we understand that the aroma was a significant issue for you. While our hotel does not currently include breakfast, we are consistently evaluating our amenities for guest satisfaction. Your insights are invaluable and will help us enhance future guest experiences. We hope you might consider giving us another chance to deliver the level of comfort you've come to expect from your previous stays.

Marleen, thank you for highlighting the self-cooking facility Sonesta Simply Suites Anaheim provides. While we indeed don't offer a traditional breakfast service, the essential amenities provided in our suites aim to make guests feel at home where they can prepare their meals at their convenience. We're delighted you appreciated this aspect. We hope to welcome you once more for another great stay.

Wendy, we regret to hear your expectation regarding breakfast services was not met during your stay. We understand that amenities can greatly influence the guest experience. As for your comments about our classification, we operate under specific brand standards to ensure our guests receive consistent service and quality. Your feedback will be used as we continuously strive to improve. Thank you.

Hello Steven,Thank you for your feedback and we value your feedback. We are a non-smoking property and all our guests sign a non-smoking policy form as they check in and some people that we catch smoking we do charge them for it. We are a pet-friendly hotel, and we have a pet policy also for all our pet owners that they are to pick up after their pet. Unfortunately, some guests that we do not catch will get away with this but when we do catch them we will not tolerate this.We here at Simply Suites hope that you give us a chance for the next time you plan to be in the area.

Hello Chris,I am sorry to hear that we did not meet your expectations. As far as our hotel staff, we were only trying to ask you for a deposit and you wanted to give us an apple pay and we have asked you for a physical credit card because we do not accept apple pay. It is stipulated on the website that you must provide a credit card at check-in, so our front desk agents were only telling you what is in the policy, they were not being rude.

Dear Ms. Crummel,Regarding your reservation made through a third-party platform, it's important to note that modifications to such reservations are not facilitated directly by our establishment. Subsequently, if an additional reservation is created, extending the stay becomes complicated due to the initial booking being associated with a third-party arrangement. This necessitates a new deposit, as the check-out process for third-party bookings involves releasing the hold on your card, albeit this may take 2-10 business days for the funds to be fully released by your bank.During your check-in process, our team apprised you of these specificities concerning third-party bookings. Furthermore, our front desk team exercised flexibility by offering you a discounted rate under the AAA rate without mandating the presentation of your AAA card. We extended our apologies for any inconveniences encountered, particularly with respect to the key issue.Regarding the room concerns expressed, our establishment does provide guests the option to decline extending their stay if dissatisfied. Despite this, an extension was requested by your party.We value your feedback and aim to ensure your future experiences meet your expectations.

We appreciate the feedback, Althea.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.