Exterior

Reviews of Courtyard Anaheim Resort/Convention Center

3 out of 5
Courtyard Anaheim Resort/Convention Center
2045 South Harbor Blvd, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zachariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and good service
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia, Phoenix

Business traveller
Liked: Staff & service, property conditions & facilities
This is a hidden gem with a restaurant and a Starbucks.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Patricia, it's heartening to know you consider Courtyard Anaheim Resort/Convention Center an undiscovered treasure! We're thrilled you enjoyed our on-site dining options including the Starbucks. We can't wait to welcome you back for another delightful visit.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on front side of the property could not be accessed from the outside.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Curtis, it's heartening to know you enjoyed your stay at Courtyard Anaheim Resort/Convention Center. We do appreciate your feedback regarding the entrance accessibility. Rest assured, our team is always available to assist with a more comfortable experience. With us, your comfort is always a priority. We hope to serve you again soon.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great about this place. Only thing I could wish for would be free breakfast.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Shawn, we're delighted to know you had an enjoyable stay at Courtyard Anaheim Resort/Convention Center. Your feedback regarding the breakfast option is noted. We typically charge for breakfast to maintain its quality and variety. We hope the rest of our facilities and services met your expectations and we look forward to welcoming you back soon.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 5, 2024
Vanessa, thank you for taking the time to rate Courtyard Anaheim Resort/Convention Center. We're pleased to see your overall positive rating. If there's any other feedback that could help us improve our services, please feel free to share. We look forward to welcoming you back during your next visit.

10/10 Excellent

Cesar

Wonderful place to stay!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 4, 2024
Cesar, we're thrilled you enjoyed your stay at the Courtyard Anaheim Resort/Convention Center! It's fantastic to hear you found our hotel to be a wonderful place. We're looking forward to welcoming you back soon for another fantastic experience.

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Brendan, it's great to learn that you had a lovely experience at Courtyard Anaheim Resort/Convention Center. We hope to welcome you again soon for an even more enjoyable stay. Safe travels until then!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for Disneyland park trips
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Pamela, it's terrific to hear that you found Courtyard Anaheim Resort/Convention Center to be an excellent option for visits to Disneyland park. We strive to offer convenience and comfort for all our guests making such trips. We hope to have the pleasure of your company during your next journey.

4/10 Poor

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very accommodating during check in & check out.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Jeremy, it's heartening to hear that our team members at the front desk provided you with helpful service during your check-in and check-out process. However, the concerns associated with your overall stay remain unknown to us. We encourage you to share more details so we can focus on any areas of improvement to ensure a more pleasant experience next time around.

10/10 Excellent

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Rooms, staff, Starbucks, bar, pool
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Joaquin, it's splendid to know that you had a great time at Courtyard Anaheim Resort/Convention Center. We're thrilled that the comfortable rooms and our in-house Starbucks made your visit enjoyable. Your appreciation for our pool and bar amenities is much appreciated, as is your compliment towards our colleagues. We earnestly look forward to welcoming you back!

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2024
Response from Customer Service on Mar 20, 2024
Lorena, it's splendid to hear you had an exceptional experience at Courtyard Anaheim Resort/Convention Center. Your support is greatly appreciated and we're excited for the opportunity to welcome you back in the future. Thanks for choosing us for your stay!

10/10 Excellent

Jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Jovani, we sincerely appreciate you taking the time to rate your stay at Courtyard Anaheim Resort/Convention Center. We are delighted you had a memorable experience and look forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Thank you for the great rating, Rebecca!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Anaheim Resort/Convention Center! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Laura

Stayed 3 nights in Dec 2023
Response from Customer Service on Mar 15, 2024
Laura, thank you for your fantastic rating! At Courtyard Anaheim Resort/Convention Center, it is our aim to ensure our guests have a memorable experience. We deeply value your feedback. We trust your visit was relaxing and enjoyable, and we hope to welcome you back soon.

10/10 Excellent

Chloe

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Thank you for the amazing rating, Chloe!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Courtyard Anaheim Resort/Convention Center soon!Thanks again for leaving your feedback!

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 11, 2024
Aida, it's wonderful to hear that you had a positive experience at Courtyard Anaheim Resort/Convention Center! We're grateful for your feedback and hope to welcome you back soon.

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 7, 2024
Thank you for the excellent rating, Rui!Our goal is to go above and beyond to ensure our guests have a memorable experience at Courtyard Anaheim Resort/Convention Center! We look forward to hosting you again soon.

10/10 Excellent

Gordon

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Thank you for the perfect rating, Gordon!We are very pleased to hear that you had a wonderful stay at Courtyard Anaheim Resort/Convention Center. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Aaron, Stevenson Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how low-key this hotel was. Incredible value, super clean, and the lobby and staff are so nice. Will stay again.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Aaron, it's wonderful to hear your thoughts on the Courtyard Anaheim Resort/Convention Center. We're thrilled you appreciated the subtlety, exceptional worth, pristine cleanliness, and the welcoming nature of our lobby and team members. It was a pleasure hosting you and we eagerly await your next stay with us.

6/10 Okay

Alexia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Thank you for the feedback, Alexia.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 19, 2024
Michael, thank you for taking the time to share your experience at Courtyard Anaheim Resort/Convention Center. We're thrilled to hear that your stay was nothing short of exceptional. Our team is looking forward to providing you with another great experience on your next visit.

10/10 Excellent

martin

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Thanks for the perfect rating, Martin! We can't wait to see you again soon for another amazing experience at Courtyard Anaheim Resort/Convention Center. Have a great day!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 14, 2024
Taylor, it's wonderful to see your perfect score for Courtyard Anaheim Resort/Convention Center. We truly appreciate your vote of confidence and hope to welcome you back in the near future for another delightful stay.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Arrival. Parking was safe. Room was clean.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 13, 2024
Jennifer, we are thrilled to hear about your recent stay at Courtyard Anaheim Resort/Convention Center. It's great to know you found the parking secure and your room spotless. We look forward to welcoming you back in the near future for another seamless experience.

10/10 Excellent

Ashley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Service on Feb 13, 2024
Ashley, it's great to hear that you had a wonderful stay at the Courtyard Anaheim Resort/Convention Center. We truly appreciate your perfect rating. We're looking forward to the opportunity to welcome you back in the future.

10/10 Excellent

December

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 6, 2024
December, it's wonderful to know you enjoyed a pleasant stay at Courtyard Anaheim Resort/Convention Center. We value your feedback and hope to welcome you back in the future.

6/10 Okay

Zayna

Liked: Cleanliness
Disliked: Staff & service
Kids were running up and down the halls screaming at 6:30/7am. Housekeeping then knocked ONCE at 8:00am on checkout day and proceeded to try and open our room door but luckily we had the extra lock latch on the top of the door. We did not choose to have housekeeping and our checkout was not until 11am. There is no reason for housekeeping to try and get into our room at 8:00am.
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 4, 2024
Zayna, your comments highlight a situation that certainly seems frustrating. It's unfortunate that early morning disturbances impacted your stay and there were misunderstandings about your checkout time. Our team members' intentions are always to provide the best service to all guests and we regret any miscommunication. These points will certainly be addressed. Thank you for bringing these issues to our attention.

10/10 Excellent

Elisha

Stayed 3 nights in Jan 2024
Response from Customer Service on Mar 20, 2024
Thanks for sharing this perfect rating, Elisha!We're thrilled to hear you enjoyed your stay at Courtyard Anaheim Resort/Convention Center! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

6/10 Okay

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are too small
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 21, 2024
We appreciate your feedback, Maribel.It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time.We look forward to hosting you again soon so we can share a more positive experience with you.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Want to thank front desk staff especially Maddy for making my son’s 6th birthday extra special! Maddy was very professional and knowledgeable about all my questions, she made check in very easy and fast after a long day of driving. Thank you! The Marriott is Very very clean and quiet! I will be definitely be staying here a lot more.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 21, 2024
Bryan, the Courtyard Anaheim Resort/Convention Center is absolutely elated to hear about your positive experience with us! Your praise for Maddy is truly appreciated and we'll make sure to pass your kind words onto her. It was a delight being a part of your son's sixth birthday and we're thrilled you enjoyed our pristine and tranquil environment. We're eagerly awaiting your future visits!

10/10 Excellent

Francois

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, nice property and room. If you don’t want to be woken up around 8 am, make sure you hang the do not disturb sign. If you don’t, they’ll knock every hour or so. It would be nice if the hot tub remained open past 22:00 to better accommodate guests who stay at the Disneyland parks until close.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 19, 2024
Francois, it's wonderful to hear you appreciated the friendly demeanor of our team members and the Courtyard Anaheim Resort/Convention Center's overall appearance and comfort. Your feedback regarding morning disturbances and the hot tub hours is greatly appreciated, and we take such suggestions seriously for improving guest experience. Your adventures at Disneyland are important to us and we want to enhance your relaxation afterwards. Thanks for sharing your experience, and we look forward to welcoming you back when your travels bring you to Anaheim again.

10/10 Excellent

Allyson Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had an absolutely amazing stay at Courtyard! Isaac, at the front desk, was so helpful and so sweet. There was a bit of trouble on the day of my checkout in regards to my car, and Isaac went above and beyond to resolve the issue. Very nice and clean room with an extremely comfortable bed and walking distance to Disneyland -- we walked to Toy Story Parking Lot and took the free shuttle (about 10 mins or less walking to the parking lot). Totally recommend and will definitely be staying here again!
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 17, 2024
Allyson, it's delightful to hear about your amazing experience at the Courtyard Anaheim Resort/Convention Center! It's pleasing to know that Isaac's assistance made a positive difference to your stay. We continuously strive to provide clean, comfortable accommodations and it seems we hit the mark with you. The convenience of our location, with its proximity to Disney, is a point of pride for us. Thank you for your high recommendation and we eagerly look forward to your return visit.

10/10 Excellent

Sunya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 16, 2024
Thank you for the fantastic rating, Sunya!It's outstanding you had such a wonderful experience at Courtyard Anaheim Resort/Convention Center. We care about the satisfaction of our guests. We can't wait to see you again soon!

4/10 Poor

Julian

Liked: Property conditions & facilities
Disliked: Cleanliness
My son and wife came back with bed bug bites. The room was by the exit door and too much noise.
Stayed 4 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Thank you for sharing your feedback, Julian.It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 8, 2024
We're delighted to know you had an outstanding experience at Courtyard Anaheim Resort/Convention Center. We appreciate your high rating and it's feedback like yours that continue to inspire us. We hope to welcome you back for another exceptional stay soon.

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 9, 2024
Heidi, it's wonderful to hear that your stay at the Courtyard Anaheim Resort/Convention Center was an enjoyable one. We're glad to have met your expectations and your five-star rating truly motivates our team to continue delivering excellent service. We look forward to your next visit. Safe travels!

10/10 Excellent

Michael

Travelled with group
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 8, 2024
Thank you for the wonderful rating, Michael!It's excellent you enjoyed your time at Courtyard Anaheim Resort/Convention Center so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Checking in was a breeze; Maddy was very friendly and very efficient. She even gave my daughter a couple of balloons that definitely added to the excitement. We experienced great customer service. Then we got to the room. It was beautiful! We stay in Anaheim often, and this is definitely one of our favorites. Thank you!
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 8, 2024
Melissa, it's wonderful to know your check-in at Courtyard Anaheim Resort/Convention Center was smooth, and that Maddy's friendly assistance made such a positive impression. We're thrilled that the room met your expectations and glad to hear we've become one of your favorite destinations in Anaheim. We appreciate your kind words, and we're looking forward to welcoming you and your daughter back on your next visit.

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service
Property was very nice and quiet , heater did not work but overall my stay was very pleasant.
Stayed 4 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Sienna, thank you for sharing your experiences at Courtyard Anaheim Resort/Convention Center. We're delighted to hear that you found your stay enjoyable despite the issue with the heater. Your feedback is valuable to us, and be assured that we are committed to continuously improving our services and facilities. We look forward to welcoming you back for an even more pleasant experience in the future.

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 31, 2023
Juan, thank you for sharing your positive experience. We're delighted to know that your stay at Courtyard Anaheim Resort/Convention Center met your expectations. Our team members aim for each guest to have an enjoyable stay and your comments confirm that. We look forward to welcoming you back in the future.

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Close to everything, it was very clean, staff was amazing especially Shad. Very friendly and professional and helpful. Beds and pillows were the best thing after a long day at Disneyland. We will be staying here in the future.
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Adrianne, it's wonderful to hear you enjoyed your stay at Courtyard Anaheim Resort/Convention Center. We're delighted you appreciated our strategic location and the cleanliness of our facility. It's gratifying that Shad and our other team members made an excellent impression. We're also pleased to know the comfort of our beds and pillows added to your relaxation after your Disneyland adventures. Your plans to return are the biggest compliment we could receive, thank you. We look forward to your next visit.

10/10 Excellent

alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney and convention center. One of the elevators broke down the second day for the rest of the stay. Hot chocolate was offered on the first day in the lobby but not after. Over all a great experience.
Stayed 7 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Alfred, it's delightful to hear that your experience at Courtyard Anaheim Resort/Convention Center was largely positive, especially appreciating the convenience to local attractions. We regret any inconvenience you might have experienced with the elevator and inconsistencies in our lobby amenities. It's our priority to maintain a high standard of service, and feedback like yours helps us achieve this goal. We truly appreciate your understanding and hope to have the opportunity to serve you again.

10/10 Excellent

allen b

Travelled with family
Family at Disneyland
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Allen, it's fantastic to see your high rating for Courtyard Anaheim Resort/Convention Center! We're thrilled that you had a wonderful experience and we look forward to welcoming you back in the near future. Thank you for choosing to stay with us!

10/10 Excellent

Marcos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Marcos, it's wonderful to hear that you had a positive experience with our team members at Courtyard Anaheim Resort/Convention Center. We appreciate your kind comment and look forward to hosting you again soon.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 26, 2023
Guillermo, thank you for your excellent rating for Courtyard Anaheim Resort/Convention Center. We're thrilled you had a wonderful stay with us and we hope to welcome you back for another great experience in the near future.

10/10 Excellent

George

Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
George, it's wonderful to see your perfect rating for Courtyard Anaheim Resort/Convention Center! Our team is thrilled that we could provide an enjoyable experience for you. We look forward to welcoming you back in the near future for another enjoyable stay.

10/10 Excellent

Kenny, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded by food options and stores like CVS and Walgreens is very convenient.
Stayed 5 nights in Dec 2023
Response from Customer Service on Dec 26, 2023
Kenny, it's wonderful to hear how much you appreciated the conveniently situated Courtyard Anaheim Resort/Convention Center. With numerous dining options and stores in our vicinity, we strive to ensure our guests' comfort and convenience. Thank you for your positive review. We look forward to having you stay with us again.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 26, 2023
Steve, thank you for choosing Courtyard Anaheim Resort/Convention Center and leaving a score. We are thrilled that you had a splendid experience. Please come back and visit us soon, as we look forward to serving you again.

10/10 Excellent

Rolando

Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 26, 2023
Thank you for taking the time to leave this wonderful rating, Rolando! We hope to see you again soon at Courtyard Anaheim Resort/Convention Center so we can share yet another amazing experience!

10/10 Excellent

Maria del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 22, 2023
Maria del Mar, it’s fantastic to know that your experience at Courtyard Anaheim Resort/Convention Center met your expectations. We're delighted you chose our resort for your stay and we hope to be your top choice again in the future. We look forward to welcoming you back!