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Super 8 by Wyndham Ontario – Avis

2 out of 5
Super 8 by Wyndham Ontario
615 E Idaho Ave, Ontario, OR

Avis

6,8
Note de 10 – Excellent, d’après 162 avis sur 791." "
Note de 8 – Bien, d’après 250 avis sur 791." "
Note de 6 – Acceptable, d’après 188 avis sur 791." "
Note de 4 – Médiocre, d’après 107 avis sur 791." "
Note de 2 – Terrible, d’après 84 avis sur 791." "

7,2/10

Propreté

7,8/10

Service et personnel

6,4/10

Commodités

6,4/10

État et installations de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 – Bien

eric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean,quiet
Séjour de 1 nuit en avril 2022

4/10 – Médiocre

Tenille

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
There was a huge hole in the ceiling above the toilet that was dripping.. it was pretty gross. There was no toilet paper, there were stains on the sheets and shower curtain. Definitely not worth the price
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Kathy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Jane

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en mai 2024

6/10 – Acceptable

William

Voyage en famille
Property was loud. First room key did not work for entry.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Gypsy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Natalie

Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Elisa

Voyage de couple
Points forts : Service et personnel
The gal at the front desk was very nice. Our TV didn't work, and there were some dirty rags left in the bathroom.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Charles

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very very old facility. Bare light bulbs, poor taps and shower And no breakfast even at 6:45….everything locked up. Waste of money - shame on you Wyndham!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Jean

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
For an older Motel, this is a good inexpensive option. The room was big, roomy, clean. The bed was very comfortable with nice crisp sheets. The black-out curtains worked nicely to keep out the light. Bathroom was clean and had a nice big tub/shower. Nice staff, friendly and helpful. The parking lot is big and well lit. I would stay again.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to the main road.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Caitlin

Points forts : Propreté, état et installations de l’hébergement
Room was clean and comfortable, surrounding area was kinda ugly but conveniently located near the freeway and a bunch dining, and it felt safe.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Johnathan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My impression was that the hotel is an older one and it will seem lacking for some. I was aware that staff was doing a great job making it comfortable and safe. My bed was entirely one of the best I've ever slept on. Stayed for 3 nights and slept sound, no noisy folks, fully lit parking lot, ice and pop machine. Was clean and stocked in the bathroom, I had a fridge. No microwave. I was very comfortable in a nice budget inn.
Séjour de 3 nuits en avril 2024

8/10 – Bien

janice

Voyage de couple
Helpful staff.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Tom, Otley

Voyage de couple
Points forts : Propreté, service et personnel
The fan in the bathroom was very loud. Spomething on the backside of our heater/ac unit was making a lot of noise. Mentioning the heat/ac unit, it is mounted high on the bathroom wall. I am 6' 2" and I had stand on my tip toes to turn it on and make adjustments. My wife in 5' 5" and couldn't come close to reaching the controls. Otherwise clean and comfortable.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Gaylynn

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Alisa

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I didn’t even stay it was so bad.
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Janice

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
It was cold and could not regulate the heat. The bathroom was a lot to be desired. If you arr a truck driver it might be ok but not a place for a family to stay in
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Kelly

Séjour de 1 nuit en février 2024

2/10 – Terrible

Cleo

Points faibles : Service et personnel, état et installations de l’hébergement
The room was cold and we had a difficult time getting the old heater to work. We ran the hot water in the shower for over 5 minutes and had no hot water, so changed to cold and got hot water, so the water was plumbed wrong. The “Superstar” breakfast was a choice of Frosted Flakes or Raisin Bran and a cold sausage and egg sandwich. All in all a pathetic breakfast with no table to sit and eat it at, so we had to sit Bona a couch in the lobby and use a coffee table for a table. All in all a very poor experience. I don’t think we will use Super 8 again in the future.
Séjour de 1 nuit en février 2024

2/10 – Terrible

Colleen

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This property was very old and not updated The carpet was dirty and it smelled bad. Property was between a truck stop and a Weedology store of which the sign was almost over the motel. We asked to change rooms as there was a stain of either blood or wine on the sheet. The clerk was kind and helpful as was the checkout clerk. This property is not up to the standards of a Wyndham location and should be closed until updated. Location did not feel safe, there were only 3 cars on the whole place overnight. We were so tired we gutted it out but will not book again anywhere unless we see the property first.
Séjour de 1 nuit en février 2024

8/10 – Bien

ELISABETH, SALT LAKE CITY

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
For such a slow night, I wish they hadn’t put us right next to another occupied room when it was obvious that there were plenty of other empty rooms. But overall it was an ok stay.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Lynn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The room was nice and modern. We have stayed there before and will again.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

John

Points faibles : Propreté
old
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Bonnie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Would stay there again. Friendly staff.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Dan, Portland

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice lady at the front desk. Friendly and helpful.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Kerry

Voyage avec des animaux de compagnie
Points forts : Service et personnel, état et installations de l’hébergement
The place was a dump two years ago. Has improved tremendously. I would stay there again.
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Gerald

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The office was not open and would not answer a phone. Told to call a number and got Rodeway Inn. They knew nothing about. Could not cancel and was stuck 100 miles away.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Johnathan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was comfortable at this hotel and the bed was very comfortable. It’s an older hotel and some things will be less than expected and overpriced by some, but I found the stay comfortable.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Carole

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice, friendly place to stay
This is an older motel that I have stayed in several times. I love how friendly everyone is and how accommodating. A couple of times I had circumstances that made me arrive very late and I was out of cell range to let them know when I would get there. The people made a note by my name and had a room waiting for me. I also love their Jimmy Dean breakfast sandwiches. The huge parking lot is nice also. It's easy to get to and easy to leave from.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Johnathan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My bed was pretty comfortable, more than mine ate home. I slept better I have in a long while. I thought that would be unwanted sound but there was nothing that bothered me. And with the window facing the parking lot open. There are food options nearby and its right off Hwy 84. The rates are high right now and aren't quite commensurate to the quality, but I found it comfortable and convenient for me. Rates probably drop in winter
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Diane P

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Kyle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean Hotel with pleasant service
Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Thomas

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed 10/1/2023 and the tv was broken, set up a time for them to call never did, toilet sounded like it was someone screaming every time you flush it. Good still in the refrigerator and in drawers, dead spider on pillows (thank goodness we bring our own) and we definitely checked for bugs lol.
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Overall, the room was clean and comfortable. Yet, the television remote did not work properly. You had to be right next to the tv to change the channel. Also, to use the hair dryer you had to hold the “on” button on the cradle on the wall for the dryer to work.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Blanche, Gig Harbor

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the bicycle garden outside our room. Good water pressure in shower.
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

Melissa

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Patsy

Points forts : Service et personnel
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

NANCY

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
friendly staff, easy checkin/checkout
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Ronald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place We have stayed 2 times this summer Good deal
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

deborah

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Top floor was leaning over. Cracks in the ceiling and walls. Bathroom door would not close. The place is dangerous!
Séjour de 1 nuit en septembre 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Deborah, Thank you for your feedback. I wouldn't necessarily call it terrible. We appreciate your opinion but this is an outdated property that can not uphold physical facelift but it is clean, painted, neat, and safe. The bathroom door is absolutely a concern and we hear you. We will work on that repair asap. Please do come back and give us a 5 star next time.Thank you!Super Management

2/10 – Terrible

Frank

Séjour de 1 nuit en septembre 2023

2/10 – Terrible

James

Voyage de couple
Points faibles : Service et personnel, commodités
So bad we forfeited the planned stopover on our return trip.
Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello James,I don't quite understand your feedback. Best of luck in life.Super 8 Management

4/10 – Médiocre

James

Voyage de couple
Points faibles : Service et personnel, commodités
Disappointing for the price. Free breakfast was not available and alternative dining was limited and filthy.
Séjour de 1 nuit en septembre 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello James,Hello James,Thank you for your multiple feedbacks. I believe you have the wrong property sir. Free breakfast is always served between the hours 7am-9am. I am sorry if you were not able to wake up on time for a Jimmy Dean sandwich. For the last 2 years we have removed our entire dining and turned it into a VERY CLEAN lobby, for we only have a Grab-N- Go breakfast so you may enjoy it at your own leisure in your room. Please review your location before leaving a hard-working management team a poor review. Best of luck.Super 8 Super Staff

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This Super 8 is super convenient and the staff was friendly and helpful. Some of the surfaces in the room are well-worn and could use attention however the room was clean and that was appreciated. I'd stay again and I'd recommend it to fellow travelers.
Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Wendy,Thank you for sharing your feedback about your recent stay at our Super 8 hotel. We greatly appreciate your positive comments and your recommendation to fellow travelers.We're delighted to hear that you found our hotel super convenient and that our staff was friendly and helpful during your stay. Providing exceptional service and a welcoming atmosphere is always our top priority.Regarding your observation about some well-worn surfaces in the room, we take your feedback seriously, and we will certainly look into addressing these areas to ensure our guests have a comfortable and enjoyable stay. Cleanliness is of utmost importance to us, and we're glad to hear that you found the room clean.We value your loyalty and are thrilled to know that you'd stay with us again. If you ever have any specific suggestions or requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future and continuing to provide you with a great experience. Safe travels!Super 8 Management

10/10 – Excellent

Stephen

Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Stephen,Thank you for your positive feedback!Super 8 Management

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Mark,Thank you for your positive feedback.Super 8 Management

8/10 – Bien

Frederick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Frederick,Thank you for your positive feedback.Super 8 Management

2/10 – Terrible

Sondra

Points faibles : Propreté, commodités et état et installations de l’hébergement.
My room had our been cleaned prior to my stay.
Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Sondra,Thank you for your attempt at a feedback. Unfortunately we do not understand your complaint. Please review before submitting. We apologize if you had a poor experience, we will address this with our staff as we move forward. We value your loyalty and are thrilled to know that you'd stay with us again. If you ever have any specific suggestions or requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future and continuing to provide you with a great experience. Please accept our sincerest apologies for the oversight. This is certainly not the level of service we aim to provide to our guests. we hope to have the opportunity to make it right during the remainder of your stay.Super 8 Management

4/10 – Médiocre

Matthew

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
It was clean, but that is the only good thing.
It was 10:30 pm, dark parking lot with 2 big thugs drinking beer and smoking and one guy was hacking up loogies and noisily spitting, with their female friends right by the stairs we needed to use. when we got in the room, there was no light switch by the door, so we had to hunt around a dark, hot, muggy room, turning on lamps. 2 of the three lamps flickered just a small amount. the third lamp was a stand up lamp that was hard to turn the knob just enough so it would stay on, if I turned it till it clicked, like a normal lamp, it would turn off. It took time to get it just right. we turned on the air conditioner and it worked. it worked just fine, but it was so noisy it was hard to have a conversation. It was definitely too loud to sleep. The 'ecofriendly' light in the bathroom toilet was fine for 10 seconds, then it turned into a strobe light. random quick on and off. then slower, then really fast. It would give you a migraine if you stayed in there for long, So you had to use the toilet with the light off and the door open. We wanted to shower, but that was out of the question. If eco friendly doesn't work then find something that does. I am sure the problem with flickering lights in the sleeping area was because they were 'ecofriendly' we could smell cigarette smoke, probably from the creeps below us in the parking lot. oh, yea, there was fur on the couch. not sure if it was cat or what. The bed was clean and comfortable, the carpet seemed clean,
Séjour de 1 nuit en août 2023
SUPER 8 SUPER MANAGEMENT a répondu le 10 sept. 2023
Hello Matthew,I'm truly sorry to hear about the numerous issues you encountered during your stay at our hotel. Your experience is far from the level of comfort and service we aim to provide to our guests, and we sincerely apologize for the inconvenience you faced.The situation you described in the parking lot is unacceptable, and we take safety and security seriously. This is usually not the case as our loyal Wyndham members are all family friendly. We will work to enhance the safety measures and address any disturbances promptly to ensure a peaceful environment for all our guests.The problems you faced with the lighting, air conditioner, and the eco-friendly bathroom light are not reflective of our usual standards. As well as the fur on the couch is not in line with our cleanliness standards, and we apologize for this oversight. We understand your frustration, and we hope that you might consider giving us another chance to provide you with a much-improved experience in the future.Super 8