“Run Away!!!”
Wow...where do I start? The published photos of this hotel are VERY deceiving...they do not accurately represent the hotel in its current condition. We are not high-maintenance type guests, in fact we're fairly easy to please, but there wasn't much to be pleased about here. The facilities are not well kept...the hotel looked a little run-down. The pool is tiny. The parking lot is far too small, and usually crowded with semi trucks and trailers. The elevator is slow and we feared getting stuck every time we rode it. The door to our room had to be forced shut, the room itself smelled dank and musty, and the carpet was damp, dirty, and smelled of sweat socks. The bed was very uncomfortable; the linen was actually too small for it and also smelled funny. There were no comfortable chairs in the room. The television service used by the hotel had a very limited channel selection. We had to request fresh towels, as no towels were offered. The "continental breakfast" consisted solely of small, low-quality danish and VERY bad coffee. As I said before we're pretty easy to please, but I can only offer one recommendation about this hotel: don't walk, RUN AWAY from it!!!
Comment from the hotel's management
We apologize for not being able to meet and exceed your expectations. We have taken your feedback very seriously as we do with all feedback and consulted with appropriate team members to ensure a clean, comfortable and safe stay for all of our guests. We hope you will accept our apology and give us another opportunity to win your trust in our hotel.
Thank You,
Hotel Management, General Manager
Posted 28 Jul 2011
