Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 374 avis sur 637." "
10 – Excellent
374
Note de 8 – Bien, d’après 202 avis sur 637." "
8 – Bien
202
Note de 6 – Acceptable, d’après 48 avis sur 637." "
6 – Acceptable
48
Note de 4 – Médiocre, d’après 10 avis sur 637." "
4 – Médiocre
10
Note de 2 – Terrible, d’après 3 avis sur 637." "
2 – Terrible
3
9,2/10
Propreté
9,4/10
Service et personnel
8,8/10
Commodités
9,0/10
État et installations de l’hébergement
9,0/10
Écoresponsabilité
Avis
8/10 – Bien
Steve
15 mai 2024
Points forts : Propreté, service et personnel et commodités.
Bathroom floor is sloped so water runs from walk in shower into the bathroom. Made a big puddle in middle of bathroom. Other than that it’s a great place to stay.
Room 101
Steve
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Bethany
30 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is so friendly (Mai) and everything is very clean.
Bethany
Séjour de 1 nuit en avril 2024
Mai Vang a répondu le 1 mai 2024
Hello Bethany, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
Mark
Voyage de couple
29 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location close to shopping. Room was clean. The rooms were quiet except for the children jumping in the floor above us which is understandable and wasn't a concern/bother to us. Hot tub was very enjoyable. The front desk is sometimes unattended with a plaque stating that the workers are off supporting other customers.
Mark
Séjour de 1 nuit en avril 2024
Mai Vang a répondu le 29 avr. 2024
Hello Mark, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
Emma
28 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay
Emma
Séjour de 1 nuit en avril 2024
Mai Vang a répondu le 1 mai 2024
Hello Emma, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
Brenda
1 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was clean, the staff was friendly, most areas seemed updated. The hours for the pool and hot tub were reasonable. Our stay was quiet and comfortable. Most importantly, the beds were comfortable!
Brenda
Séjour de 1 nuit en mars 2024
Mai Vang a répondu le 1 avr. 2024
Hello Brenda, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
Shannon
Voyage en famille
30 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean room. Wonderful breakfast! Up to date accommodations.
Shannon
Séjour de 1 nuit en mars 2024
Mai Vang a répondu le 31 mars 2024
Hello Shannon, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai Vang
10/10 – Excellent
Rachele
Voyage de couple
19 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modern, clean, well kept hotel with an excellent breakfast, nice amenities (pool, gym, laundry), and helpful, friendly staff.
Rachele
Séjour de 7 nuits en mars 2024
Mai Vang a répondu le 19 mars 2024
Hello Rachele, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
Melissa
17 mars 2024
Melissa
Séjour de 1 nuit en mars 2024
Mai Vang a répondu le 8 avr. 2024
Hello Melissa,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai Vang
10/10 – Excellent
Shelly
2 mars 2024
Points forts : Propreté
Shelly
Séjour de 1 nuit en février 2024
Mai Vang a répondu le 21 avr. 2024
Hello Shelly, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
6/10 – Acceptable
Stephanie
26 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stephanie
Séjour de 1 nuit en février 2024
Mai Vang a répondu le 27 févr. 2024
Hello Stephanie, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're sorry if you experienced any issues with your stay, and in the future ask that you please bring them to our attention so that we may have the opportunity to provide you a truly comfortable experience. We wish you a safe journey in all your future travels.Best, Mai V.Guest Service Manager
8/10 – Bien
Tammy
Voyage en famille
24 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and quiet. Bathroom door didn’t lock and lock was broken on inside room door
Tammy
Séjour de 1 nuit en février 2024
Mai Vang a répondu le 24 févr. 2024
Hello Tammy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future. Thank you for informing us about this issue in your room as we will work to improve our overall guest experience.Best, Mai V.Guest Service Manager
10/10 – Excellent
Jessica
Voyage en famille
13 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jessica
Séjour de 2 nuits en février 2024
Mai Vang a répondu le 24 févr. 2024
Hello Jessica, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
10/10 – Excellent
Kurt
5 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kurt
Séjour de 1 nuit en février 2024
Mai Vang a répondu le 11 févr. 2024
Hello Kurt, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
10/10 – Excellent
Timothy
Voyage en famille
4 févr. 2024
Nice rooms, very clean and modern. We stay in Onalaska 3-4 times a year and I think we found our new place to stay. Only downside was internet wasn’t the best.
Timothy
Séjour de 1 nuit en février 2024
Mai Vang a répondu le 5 févr. 2024
Hello Timothy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
8/10 – Bien
Jodi
Voyage d’affaires
23 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
When the door lock battery dies.....
Staff member was great! I had no remote for TV. Got a new one. Door lock battery died. A first for me. Desk staff fixed it fast. A+ for staff!!
Jodi
Séjour de 1 nuit en janvier 2024
Mai Vang a répondu le 23 janv. 2024
Hello Jodi, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
GREGORY, Minnetonka
20 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
GREGORY
Séjour de 1 nuit en janvier 2024
Mai V. a répondu le 22 janv. 2024
Hello Gregory, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
6/10 – Acceptable
Haley
17 janv. 2024
Points forts : Service et personnel, commodités
Points faibles : Propreté
The air conditioning and heat would remain on wouldnt set all the time - so it either kept getting colder and colder or hotter and hotter. Looked like the “set” button was missing? Shower was dirty, hair on the towels, fridge had food smears, and sheets wouldn’t stay around the corners of the bed even when I tried to fix it.
Breakfast, whirlpool, and front desk staff were nice though.
Haley
Séjour de 1 nuit en janvier 2024
Mai Vang a répondu le 17 janv. 2024
Hello Haley, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. As a Hilton Honors member, you are among our most valued guests. We're sorry to see you experienced these issues with your stay and we appreciate you bringing them to our attention. Please do not hesitate to contact our staff about these issues as we would like the opportunity to make it right. We hope you will consider staying with us in the future if your travels should bring you back to our area.Best, Mai V.Guest Service Manager
8/10 – Bien
jessie
6 janv. 2024
jessie
Séjour de 1 nuit en janvier 2024
Mai Vang a répondu le 9 janv. 2024
Hello Jessie, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
10/10 – Excellent
Joel
Voyage d’affaires
17 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Joel
Séjour de 1 nuit en décembre 2023
Mai Vang a répondu le 17 déc. 2023
Hello Joel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
8/10 – Bien
Karen
Voyage en famille
10 déc. 2023
Points forts : Propreté, service et personnel et commodités.
Karen
Séjour de 1 nuit en décembre 2023
Mai Vang a répondu le 14 déc. 2023
Hello Karen, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
10/10 – Excellent
Nyia
Voyage en famille
10 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nyia
Séjour de 1 nuit en décembre 2023
Mai Vang a répondu le 14 déc. 2023
Hello Nyia, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
6/10 – Acceptable
Voyageur vérifié
7 déc. 2023
Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
They can do better
Okay for short stay. We stayed 6 days. Don’t bother getting the largest king suite, it’s half empty. Apparently used to have a large whirlpool tub. Gone now but didn’t bother to put anything in its place. There’s a reason why they post pictures of these suites from only one side of the room. I’m posting the other side of the room in my review.
There’s no coffee table nor any small table to eat on if you get food delivered, takeout or want a snack. Which you tend to do within 6 days. No maid service the entire time. Bed became such a mess with duvet over a comforter. Finally took duvet off.
Window heat\air unit said to use thermostat on wall. Thermostat on wall said it didn’t work and to use window unit.
Our suite was next to stairwell on third floor. Don’t go there (#301). You will hear heavy metal door slams all night & day long. An that’s in Addition to the loud highway. And if you do, be careful if you lean back in desk chair.
Our grandkids are in Onalaska so we are there often. Will be taking a look at other options next time.
Voyageur vérifié
Séjour de 6 nuits en décembre 2023
Mai Vang a répondu le 7 déc. 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We are still undergoing renovations for this property and will hopefully be able to complete this process to provide our guest a better experience. In the future, we are you to contact our staff about any skipped stayover service unless you have utilized the Do Not Disturb sign on your door which refrains all employees from entering the room. We provide guest amenities at the front desk upon request for your stay.Best, Mai Vang
10/10 – Excellent
Nedzad
26 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nedzad
Séjour de 1 nuit en novembre 2023
Mai Vang a répondu le 28 nov. 2023
Hello Nedzad,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Jennifer
24 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing property! We will definitely be back!
Jennifer
Séjour de 1 nuit en novembre 2023
Mai Vang a répondu le 28 nov. 2023
Hello Jennifer, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
6/10 – Acceptable
Laura
17 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Normally I stay here and it’s a pleasant experience. This time it was loud with other families were up late in the hallway and there was also a loud running toilet that woke me up on and off throughout the night.
Laura
Séjour de 1 nuit en novembre 2023
Mai Vang a répondu le 19 nov. 2023
Hello Laura, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. Please don't hesitate to contact our front desk about the noise you experience as we would like a chance to remedy this issue directly. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Michael
13 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Michael
Séjour de 1 nuit en novembre 2023
Mai Vang a répondu le 15 nov. 2023
Dear Michael, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Tim
11 nov. 2023
Points forts : État et installations de l’hébergement
Tim
Séjour de 1 nuit en novembre 2023
Mai Vang a répondu le 13 nov. 2023
Hello Tim, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai VangGuest Service Manager
6/10 – Acceptable
Jamee
24 oct. 2023
Points faibles : Propreté, état et installations de l’hébergement
Jamee
Séjour de 1 nuit en octobre 2023
Mai Vang a répondu le 25 oct. 2023
Hello Jamee, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager
8/10 – Bien
shawn
Voyage en famille avec de jeunes enfants, Voyage en famille
22 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms were clean and in order. Would be nice to have local papers or restaurant hard copy options available to check out. Hot tub jets weren’t working and no towels at the pool.
shawn
Séjour de 1 nuit en octobre 2023
Mai Vang a répondu le 24 oct. 2023
Hello Shawn, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We appreciate your detailed feedback and will share your comments with our team as we continually work to improve our overall guest experience. We wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager
8/10 – Bien
Jodi
Voyage en famille
20 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jodi
Séjour de 1 nuit en octobre 2023
Mai Vang a répondu le 20 oct. 2023
Hello Jodi, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
David
13 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
David
Séjour de 1 nuit en octobre 2023
Mai Vang a répondu le 16 oct. 2023
Hello David, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
6/10 – Acceptable
ida
12 oct. 2023
Points forts : Propreté, état et installations de l’hébergement
ida
Séjour de 1 nuit en octobre 2023
Mai Vang a répondu le 13 oct. 2023
Hello Ida, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're glad to see you had a good experience and wish you safe travels and comfortable accommodations in all your future journeys.Warmly, Mai VangGuest Service Manager
10/10 – Excellent
Larry
8 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Larry
Séjour de 1 nuit en octobre 2023
Mai Vang a répondu le 9 oct. 2023
Hello Larry, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
8/10 – Bien
MaiNue
Voyage de couple
3 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had to look for a last minute room since the hotel we originally booked was full. I am glad we booked the Hamptons after experiencing unprofessional service at the hotel we originally booked. Checking in at Hamptons was easy and smooth. The clerk was respectful and helpful. The room was clean and breakfast had a good variety to choose from. Even though it cost us more than we originally planned, I'm glad we stayed at the Hamptons.
MaiNue
Séjour de 1 nuit en septembre 2023
Mai Vang a répondu le 3 oct. 2023
Hello MaiNue, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Danielle
1 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Danielle
Séjour de 2 nuits en septembre 2023
Mai Vang a répondu le 3 oct. 2023
Hello Danielle, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Judy
27 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly front desk, clean rooms and choice of eating places close by.
Judy
Séjour de 1 nuit en septembre 2023
Mai Vang a répondu le 28 sept. 2023
Hello Judy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
2/10 – Terrible
K
18 sept. 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Dirty towels were left in my room and I requested a call from the manager because there was not one on duty. I never received any call or acknowledgement from the manager of this property.
K
Séjour de 1 nuit en juin 2023
Mai Vang a répondu le 19 sept. 2023
Hello K, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We will investigate this matter as it was not passed onto management to contact you. We will share this comment with our team to better improve our overall guest experience and wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager
8/10 – Bien
Voyageur vérifié
18 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay. Very convinient to interstate. Nice options for dinner nearby.
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Mai Vang a répondu le 19 sept. 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a good experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Kristin
18 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kristin
Séjour de 2 nuits en septembre 2023
Mai Vang a répondu le 19 sept. 2023
Hello Kristin, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
8/10 – Bien
Nicole
Voyage en famille
18 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was nice and relaxing
It would have been nice if the hot tub was working
Nicole
Séjour de 2 nuits en septembre 2023
Mai Vang a répondu le 19 sept. 2023
Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a good experience with us with the exception of the hot tub. We hope you will consider staying with us in the future should your travels come this way.Best, Mai VangGuest Service Manager
10/10 – Excellent
Jill
17 sept. 2023
Points forts : Service et personnel, état et installations de l’hébergement
Clean and great service
Jill
Séjour de 1 nuit en septembre 2023
Mai Vang a répondu le 18 sept. 2023
Dear Jill, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
8/10 – Bien
Voyageur vérifié
Voyage en famille
12 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Mai Vang a répondu le 12 sept. 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Daniel, Gaithersburg
Voyage en famille
3 sept. 2023
Points forts : Commodités, état et installations de l’hébergement
Easy in and out
Daniel
Séjour de 1 nuit en septembre 2023
Mai Vang a répondu le 5 sept. 2023
Hello Daniel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
10/10 – Excellent
Scott
19 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good place to stop overnight while traveling.
Scott
Séjour de 1 nuit en août 2023
Mai Vang a répondu le 21 août 2023
Hello Scott, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager
10/10 – Excellent
Barbara
18 août 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was nice
Barbara
Séjour de 1 nuit en août 2023
Mai Vang a répondu le 18 août 2023
Hello Barbara, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
8/10 – Bien
Whitney
Voyage de couple
1 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved that breakfast was offered. Staff was great. Only thing I did not care for was the shower. Seemed dirty, glass was cloudy and didn’t look clean…our shower had rusting on parts near floor which looked grimey. We were in 205 and room was decent but looked like it was cleaned quickly, and not thoroughly. We came from MN, 3 hr and 45 min drive to stay there and had an extra hour to check out but would’ve appreciated being able to stay until 1 instead of noon. Just posting so maybe these requests can be resolved or satisfactory for future guests. Thank you
Whitney
Séjour de 1 nuit en juillet 2023
Mai Vang a répondu le 1 août 2023
Hello Whitney, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. Please don't hesitate to bring up these issues during your stay for us to have a chance to make it right. We will pass this feedback to our team to improve our overall guest experience. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager
8/10 – Bien
Achuth
31 juill. 2023
Points forts : Service et personnel, état et installations de l’hébergement
Achuth
Séjour de 1 nuit en juillet 2023
Mai Vang a répondu le 1 août 2023
Hello Achuth, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager
10/10 – Excellent
Scott
Voyage de couple
31 juill. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable and friendly staff.
Scott
Séjour de 1 nuit en juillet 2023
Mai Vang a répondu le 1 août 2023
Hello Scott, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager
8/10 – Bien
Sondra
30 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My only With my stay is that when I went to make a cup of coffee in my room, I pulled out the coffee maker from underneath the TV and it was complete dust. It’s obvious it hadn’t been cleaned in months, so I opted not to make a cup. Everything else was clean, but not being able to have a cuppa coffee in my room was a disappointment.
Sondra
Séjour de 1 nuit en juillet 2023
Mai Vang a répondu le 1 août 2023
Hello Sondra, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a goof experience with the exception of the coffee maker in your room. We will pass this information to our team to improve our overall guest experience. We hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager
10/10 – Excellent
FRANK, CEDAR RAPIDS
27 juill. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hated loq toulets
FRANK
Séjour de 1 nuit en juillet 2023
Mai Vang a répondu le 27 juill. 2023
Hello Frank, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience. We are unsure of the feedback or comment you had left for us, but we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager