Suite, 2 Double Beds, Non Smoking (Efficiency)
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
7049 Enterprise Dr, Olive Branch, MS

Reviews

6.6
Rating 10 - Excellent. 92 out of 385 reviews" "
Rating 8 - Good. 98 out of 385 reviews" "
Rating 6 - Okay. 66 out of 385 reviews" "
Rating 4 - Poor. 56 out of 385 reviews" "
Rating 2 - Terrible. 73 out of 385 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brooke

Stayed 1 night in Mar 2024

6/10 Okay

carla

Stayed 1 night in Mar 2024

4/10 Poor

Ivory

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The air condition and heat did not work, very uncomfortable stay, Will not ever use again Ivory Brock
Stayed 2 nights in Feb 2024

2/10 Terrible

Alshernaé

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets had blood stains and rips as well as other stains from god knows what. Disgusting. I changed rooms the times, all of them where disgusting
Stayed 1 night in Feb 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet even in the middle of town well lite safe area friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Janett

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Renae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a quality inn
They ask for 50 for Incidentals they didnt return my money when i checked try calling hotel no answer. Will contact hotels.com the room had roaches dirty floor no vacuum. Staff couldn't speak English hardly speak wirh quest. The breakfast had spoiled milk in refrigerator and rhe containers etc
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jonathan

Stayed 1 night in Dec 2023

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness
Nothing
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Stayed 3 nights in Dec 2023

6/10 Okay

Luis

Stayed 6 nights in Nov 2023

2/10 Terrible

Joey

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was below average and deposit for room was not refunded in the time given.
Stayed 1 night in Dec 2023

10/10 Excellent

Janedra

Stayed 1 night in Dec 2023

4/10 Poor

CHRISTOPHER

Liked: Cleanliness, property conditions & facilities, room comfort
Lousy service. Bait and switch
Check in was slow. Once i got to check in, i was informed that my prepaid guaranteed reservation was not available. Forced to take a smoking room which they had the nerve to charge extra for. Then desk manager tried to explain that guaranteed didnt actually mean guaranteed. Wont be back
Stayed 1 night in Nov 2023

10/10 Excellent

Tomus

Stayed 1 night in Nov 2023

4/10 Poor

magan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent low budget stay.
Stayed 2 nights in Nov 2023

2/10 Terrible

Sailaja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK
Stayed 4 nights in Nov 2023

2/10 Terrible

Lynette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible. The room didn't have an iron or ironing board. The TV and microwave didn't work. The water pressure was terrible. They changed the shower head and left the tub dirty. The lighting is also bad. Housekeeping never came to clean the room. The outside of the property is also unsafe. The need to fix the pavement and walkways.
Stayed 3 nights in Nov 2023

2/10 Terrible

Regency

Stayed 1 night in Nov 2023

6/10 Okay

Christopher

Business traveller
Disliked: Property conditions & facilities, room comfort
Not coming back
Mattress hard and breakfast was terrible.
Stayed 1 night in Nov 2023

2/10 Terrible

Pedro

Stayed 1 night in Oct 2023

2/10 Terrible

Willester

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

4/10 Poor

Coheatha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could use some deep cleaning and some much needed repairs. There were holes in the walls my room had to be switched 3 times I asked for a refund but was told no because I went through Expedia to book the room. I finally found and OK room suitable enough to stay 1 night! This hotel really needs to invest in new linen and more towels and turn up the hot water tank never again will I stay there!
Stayed 1 night in Oct 2023

8/10 Good

Alexius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Renee

Travelled with partner
Liked: Cleanliness
The property and room itself were very pleasant. It was clean in the bed was comfortable with plenty of pillows. The blanket, however, was very thin, and there was not an extra blanket in the room. We were only given one bath towel for two people. I went down to the desk and requested more towels, and was handed two bathmats. In addition, the shower curtain did not stay closed and water went absolutely everywhere. The quick breakfast in the morning had very little with most of the bins being empty.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
No breakfast for my stay
My brow issues were room didn’t get cold enough and breakfast was suppose to be ready at 6…wasn’t ready until 645.
Stayed 1 night in Sep 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Dunaven

Stayed 1 night in Sep 2023

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was at 3pm like all. We arrived at 330 pm was given a room not ready. Waited over 30 min. Had to request another room. In the 5 nights we stayed we were moved 3 times. Housekeeping everyday, but they would wait till we left for 45 min in evenin to come in our room after they moved us last. Why??. Ants ,, houkeepers were the nicest but no English to communicate
Stayed 5 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Terrible
Air conditioner to room was off so it was hot and humid for 2 hours while it cooled down, no working lights in bathroom either.
Stayed 1 night in Aug 2023

4/10 Poor

Ingrid

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that they offered continental breakfast . Outside the front door the bricks on the ground were broken and a hazzard. When the lobby doors opened it smelled like cigarette smoke in the lobby. When the room door opened it smelled like mold. The room felt moist and the carpet was stained and disgusting. The chair in the room was stained and dirty. This hotel is trying to mix old with a hint of new. Will not recommend this hotel
Stayed 4 nights in Jul 2023

6/10 Okay

Benita

Liked: Staff & service
Was expecting hot cooked breakfast and that was not the case unfortunately. A better description of how the brekfast is served would be a better method as not to leave customers assuming something that isnt entirely offered.
Stayed 1 night in Jul 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recomendable
Stayed 1 night in Jul 2023

2/10 Terrible

Walter

Disliked: Staff & service, property conditions & facilities
Disappointed
No water till after 8 pm. Shower no water pressure. Smelled like cigarette smoke. In the morning, coffee machine broke, milk was sour, only a waffle or cold cereal to eat. The worst Quality Inn we have ever stayed in. Usually a great hot breakfast!
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 2 nights in Jun 2023

2/10 Terrible

Paige

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Britni

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is way overpriced. The bathroom ceiling, sporadically on the walls, and the shower curtain were covered in black mold. The TV was broken. The smoke alarm started going off when I used the hair dryer. I had to physically unplug it from the wall as it would not stop beeping. I tried to contact Orbitz for a partial refund, and the chat service goes in circles. I was moving cross country, and did not have to proper time to call them. I will not be using Orbitz after this experience.
Stayed 1 night in May 2023

6/10 Okay

Derrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned very well, pillow case had stains on it, the towels had stains on them, carpet was dirty, tv sucks bc you have to have your own subscription to either, Prime Video, Netflix, YouTube TV, etc…. The whole hotel smells like a mixture of cigarettes and weed!? We stayed 2 nights (Fri & Sat) and on Saturday while we were gone the cleaning people went into our room and moved some of our personal stuff around and we told we didn’t want room service and had a “Do not disturb” on our door and they went in anyway, makes for a very uncomfortable feeling!
Stayed 2 nights in May 2023

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was clean but old. There was a problem with the room door it wouldn't lock all the time.
Stayed 1 night in May 2023

6/10 Okay

Priscila

Travelled with family and small children
Liked: Staff & service
Stayed one night with my son. Not a bad area but as soon as you walk in it smells like cigarettes. Also, got to the room and the bleach smell from the bathroom was soo strong so it was a combination of bleach and cigarettes smell. Other than that staff was nice.. everything is ready close like stores and restaurants .
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, rooms are always clean, free breakfast is a plus as well.
Stayed 1 night in Mar 2023

4/10 Poor

Tarik

Travelled with family
This was not worth the money. The hotel is below average and shouldn’t cost more than $50/night. The room was not very clean, i could see traces of spilled drinks that were not wiped clean. The sink was plugged and there were people chatting outside way past midnight.
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Stayed 1 night in Feb 2023

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

6/10 Okay

Jose

Business traveller
Place in back condition. It required more cleaning, upgrades.

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Alex

Stayed 1 night in Dec 2022

8/10 Good

Chris

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
the Property was good andthe staff was very nice and the rooms where clean

6/10 Okay

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
A bed but little else to be pleased about.
This hotel is fairly old and is in need of modernizing. That being said, I'm not living there I just needed a night of sleep. What I can't overlook was the fact that the person in charge of cleaning my room should be fired. Trash on the floor in the restroom combined with a tub that didn't appear to have been cleaned and dried urine on the toilet seat (came up on a towel when I wiped it) was very frustrating. The closet door wouldn't stay closed. The water wouldn't get very hot at all and there was next to no water pressure. The bed appeared clean. I am in the area often for work but I won't be returning.
Stayed 1 night in Nov 2022