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Reviews of Motel 6 Olathe, KS

2 out of 5
Motel 6 Olathe, KS
1501 S Hamilton Cir, Olathe, KS

Reviews

5.6
Rating 10 - Excellent. 82 out of 658 reviews" "
Rating 8 - Good. 144 out of 658 reviews" "
Rating 6 - Okay. 132 out of 658 reviews" "
Rating 4 - Poor. 133 out of 658 reviews" "
Rating 2 - Terrible. 167 out of 658 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place very quiet but low season, everything is too far to walk need a taxi to go places , airport about 40 min in car, but it’s worth it
Stayed 1 night in Feb 2024

6/10 Okay

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A bare bones room: no carpeting, shampoo, coffee, microwave or fridge. Tiny room.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Raymond,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No visitors allowed, no microwave or small fridge in room. The rate was good and affordable.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Robert,Thanks for the positive rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

Pennie

The motel was safe and clean. No extras (blow dryer, fridge, microwave, coffee, shampoo) but I really only needed a clean, and safe place that was right off the highway to sleep for one night.7-11 is really close, so is McDonalds and a nicer Mexican restaurant. Yes, there is a train nearby but it wasn't really much of an issue for me.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi PennyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Martha

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor for pets is a great idea!
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Martha,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Robert,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bug's
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Trudi

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The tub has a large dirty spot. Will not use it. The pillows are not good for me. One is to small, the other is to tall. I am a stomach sleeper. Really makes a difference to me. Most of the rest is clean. Really was looking forward to a shower. I got here late and couldn’t take one. The bed is also a bit older too.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Priscilla,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite an affordable
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Henry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Mervin

Stayed 6 nights in Dec 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burn holes,broken shower & lights, rude check in
We asked for Non-Smoking yet got bed linings full of cigarette holes. How can housekeeping and laundry not notice the holes? Our shower had noises from pipes, wouldnt change to shower head settings and one light would flicker, even after we swapped the bulbs. Upon calling the front desk the front desk lady said she would come straight to my room and inspect it for herself. We waited about 15 to 20 minutes exhausted after our long drive only for her to come up there with another gentleman and explain to us that she could refund our money and we can go elsewhere. I asked several times why did we have to go elsewhere why couldn't we get another room. She then said I can change out your sheets or give you your money and got even more aggressive. After suggesting we got a different room she then said she only had to make sure she wouldn't get in trouble when she told her supervisor that she had to do a room swap. I asked if there would be a refund or any discount given to us for the delay because we had to wait another 30 minutes to get into another room. And she stated no. She was rude and then later I got charged $200 on my card for something that should have been $94. I asked to speak to their manager and she informed me that she wouldn't be there for the next few days. She was extremely extremely rude
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Amenities
No shampoo or hair conditioner supplied. Small TV and no clock in room.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi TerryThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Cassie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was relatively clean but burn holes in the bedding, shower curtain & drapes, no exhaust vent cover - all rusted, tub had no stopper and was stained Lime buildup on the shower head. Huge Stains on carpet in hallway.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

james

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smells like cigarette smoke and there were burn holes and the sheets and a bedspreads. No water pressure. Won't be going there again.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi James,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Molly

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some features were dated, broken, or missing from the room. But nothing that made me feel unsafe during my stay.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi MollyThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty property
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi David,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and the room was clean. I have no complaints. 7 eleven was within walking distance.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Ricardo,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not good bedding was disgusting
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Stephanie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY
This place was abousultely awful The SMELL as disgusting and the place is very dirty!
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Marvin

Stayed 1 night in Sep 2023

2/10 Terrible

Ashlie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Ashlie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Bobby

Business traveller
Liked: Cleanliness, amenities
The property had laundry,and a restaurant in walking distance.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Bobby,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
So Disappointing!
Stayed 1 night in Sep 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worn out properly. Road and entrance are really bad and damage my car, truck stop across the street.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi David,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Curtis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Not terrible but just about what you pay for
It’s what you would expect for a cheap motel 6. Elevator reeked of cigarettes, room had some minor nicks and some stains in the top bed sheet. Bed was comfortable and it did it’s job for a quick weekend trip
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever anywhere
Towel were dirty and stained. Bathroom was dirty and did not look cleaned. The air conditioner did not work and was very loud. I recorded it. Did not sleep at all the 1st night. They switched rooms. Toewls were worse. It smelled. Cleaning woke us up at 8:45 knocking on the door! Check out wasn't until 11! I want my money back.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Julie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Staff was very pleasant and room was clean.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Traveler,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Thomas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very dirty pee stains on the bed sheets
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Thomas,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent two-night stay here
loved everything about this place, but just know that train tracks are RIGHT behind hotel (and fed law requires whistle-blowing for at-grade intersections) so if you're a light sleeper or have trouble falling back asleep, it might not be the best choice for you personally
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi John, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Daniel

The plastic KEY did not always allow access to room. On several occasions i had to go back down to the lobby to get new keys to my room.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I had no internet or tv all night. The bed was clean.
Stayed 1 night in Aug 2023

8/10 Good

David

Stayed 3 nights in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fibe all employees very kind
Stayed 4 nights in Aug 2023
Response from Nancy Y. on Aug 17, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

William

Travelled with family
Liked: Staff & service
It was just ok, sheets would not stay on the bed…to small. Thought they were having breakfast of some kind, had coffee, but none made. Other than that it was fine.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi William,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Harold

Stayed 1 night in Jul 2023

10/10 Excellent

Shelby

Stayed 1 night in Jul 2023

2/10 Terrible

Jajuan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

4/10 Poor

Benjamin, Boulder

Business traveller
Disliked: Property conditions & facilities
It is a cheap place, what can you say. Entire place smelled like smoke. Fortunately my non-smoking room was not bad, it was just getting to the room. VERY basic room, no bedside lamp, no posters on the wall, no fridge, etc. Get what you pay for.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hi Benjamin, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

8/10 Good

Larry

Stayed 1 night in Jul 2023

4/10 Poor

Charles Steven

Business traveller
Disliked: Property conditions & facilities
Poor experience linens towels bad shape
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Charles,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Russell

Stayed 1 night in Jul 2023

6/10 Okay

Josh

Stayed 1 night in Jul 2023

8/10 Good

Naty

Stayed 4 nights in Jul 2023

10/10 Excellent

Corina

Stayed 1 night in Jul 2023