Premium bedding, in-room safe, desk, blackout drapes

Reviews of Oklahoma City Airport Hotel & Suites Meridian Ave

3 out of 5
Oklahoma City Airport Hotel & Suites Meridian Ave
1818 S Meridian Ave, Oklahoma City, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews" "
Rating 8 - Good. 262 out of 1005 reviews" "
Rating 6 - Okay. 96 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 48 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service
Nice rooms place was being remodeled so was like a construction site. Very nice guy at checkin didn’t get his name. Had to switch rooms but very
Stayed 1 night in Mar 2024

8/10 Good

Winona

Business traveller
Liked: Staff & service
The hotel room was great and the breakfast. The hotel itself was being remodeled so it will look great when it’s done.
Stayed 1 night in Mar 2024

8/10 Good

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was perfect, the lobby had a lot of construction that we weren’t prepared for or aware of. But the front desk worker was really sweet & polite, the breakfast options were great.
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Travelled with family
Liked: Staff & service
I usually rate everything but in this case I couldn’t. I have stayed with this company before else where and here they were remodeling. Not holding it against them but even for remodeling seems like they had everything put away for the most part. As for the rooms, I love how open they are and spaced out. Very clean and well kept.
Stayed 1 night in Feb 2024
Response from vicky patel on Mar 5, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only had trouble finding the hotel without a big sign letting me know the hotel was there. Very affordable and will book again!
Stayed 2 nights in Dec 2023
Response from vicky P on Mar 5, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. Sorry for the trouble you had finding us, but we are in process of transitioning so soon we will have all the signage to make it easy to find us. We are indeed looking forward to your next visit!

2/10 Terrible

Ravi Kumar

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is not at all good
Stayed 1 night in Feb 2024
Response from Vicky P on Feb 24, 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We are doing our very best to complete our renovation with minimal impact to our guests, We value your feedback and will take it under consideration.

10/10 Excellent

Jenny

Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had no signage. It is under heavy construction/ remodeling. Understaffed as well. Felt unsafe in the parking lot. Had i know it was under construction, i would have reconsidered or expected a discount.
Stayed 1 night in Feb 2024
Response from Best Regards. Vicky Patel on Feb 17, 2024
I'm very sorry that we did not provide you with the type of stay you've come to expect from us . We are doing our very best to complete our updates with minimal impact to our guests, so l regret that your comfort was interrupted.We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.

2/10 Terrible

Denney

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Checked day staff were decently accommodating, get to room toilet has problems won’t quit running then overflows , night desk guy was to busy watching YouTube would not even listen to what I said ,all beverages were hot , shuttle to the airport was way late and so rough handling luggage they broke a handle on it
Stayed 1 night in Jan 2024
Response from vicky patel on Feb 2, 2024
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience; I will personally investigate on the issue.

6/10 Okay

Brandon

Stayed 1 night in Jan 2024

8/10 Good

Patrick

Stayed 2 nights in Jan 2024
Response from Bill Hause-General Manager on Jan 24, 2024
Thank you for the positive review!

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast
Stayed 1 night in Dec 2023
Response from Bill Hause on Jan 6, 2024
Thank you for the review! We will work on breakfast

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Bill Hause-General Manager on Jan 24, 2024
Thank you for the positive review!

4/10 Poor

Renae

Disliked: Cleanliness, property conditions & facilities, room comfort
Any place but this one
First off, it is extremely hard to get to this hotel. It sits behind a Sonic with no lights on. It looks like a haunted hotel. Secondly, the floors in our room had not been vacuumed as there were rubber bands, mud clots, and did in the carpet between the beds. Lastly, the toilet tissue was so thin that it you might as well use your hand.
Stayed 1 night in Dec 2023
Response from Bill Hause on Jan 2, 2024
We apologize for your experience. We do hope you stay with us again in the future!

10/10 Excellent

Joann De

Stayed 1 night in Dec 2023
Response from Bill Hause-General Manager on Jan 15, 2024
Thank you for the positive review!

10/10 Excellent

Roberta

Liked: Staff & service, property conditions & facilities
Its lovely
Stayed 1 night in Dec 2023
Response from Bill Hause-General Manager on Dec 22, 2023
Thank you for your positive review!

6/10 Okay

Eric, Rapid City

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bill Hause-General Manager on Dec 19, 2023
Thank you for the review.

10/10 Excellent

Waylon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. The hotel was clean and organized. It was a good place to rest before my flight.
Response from Vicky Patel on Feb 17, 2024
I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 1 night in Nov 2023
Response from Bill Hause-General Manager on Nov 28, 2023
We appreciate your positive review!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property that must have been just redone. Great price. Easy access to the airport and interstates. The staff was super friendly. A little hard to find using Mapquest.
Stayed 1 night in Nov 2023
Response from Bill Hause-General Manager on Nov 12, 2023
Thank you for the positive review!

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bill Hause-General Manager on Nov 5, 2023
Thank you for the great review. If you are in OKC again we hope you stay with us again!

6/10 Okay

torrie, weatherford

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My friend and I have stayed at this Hotel for years when flying out of Okc. When we arrived we were informed it’s no longer an Hyatt Place but now it’s a Hilton. We had 2 rooms reserved. In my room the carpet was filthy. It was covered in grass, about 50 little plastic tag holders you find on clothes, small pieces of paper and nasty stains. Ottoman had crumbs all over it, sink area had toothpaste and no towels. Our second room had what looked like coffee spilled on the counter next to the sink, no toilet paper, the floor was covered in all kinds of small debris and dust rolled up around the corners. Sadly we’ll probably find a different place to stay after this. The decline in cleanliness since we stayed here in July is shocking!
Stayed 1 night in Oct 2023
Response from Bill Hause-General Manager on Oct 27, 2023
We apologize for the cleanliness in the rooms. We are currently training new housekeepers at the property. Once we fully convert over to the new brand at the hotel, it will be better. Again I apologize for the issues you had with the room

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bill Hause-General Manager on Oct 27, 2023
We appreciate the positive review! It will be shared with the staff.

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities
i love the staff - very friendly. Was disappointed that there is no shuttle service and i found out it only the same day i have to come. i understand that management changes but i expected the service that had been promised. Especially in my departure at night flight when uber 3 times cancel my booking to reach me to the airport. working at hospitality industry i see that rooms need renovation or deep cleaning as shampoo the carpet and Maintenace attention. In my room were some issues as broken front door stopper, painting the ceiling in bathroom, toilet valve is week, definitely need shampoo the carpet and couches. it's possible to do in slow season. However, all these issues didn't ruin my overall experience. Friendly and responsible staff made my staying fun and relaxed.
Stayed 3 nights in Sep 2023
Response from Bill Hause-General Manager on Oct 21, 2023
We appreciate your patience during this time. Once we get the hotel switched over to the Homewood brand we will resume shuttle service at the hotel. I’m glad you had a good stay at the hotel and hope to see you in the future.

2/10 Terrible

Kathleen, Coweta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! The front desk staff knew we had already paid for the room through Expedia & promised that we wouldn’t be charged again. That was not true because they charged us a second time after check out. The hotel had gone from a Hyatt Place when we booked/paid to now being the OKC Airport Hotel & Suites. Even though the room was purchased in advance, they refused to reverse the second charge.
Stayed 1 night in Sep 2023
Response from Bill Hause-General Manager on Oct 21, 2023
Please contact the hotel for a reversal of the charges you received. When the switchover happened we did not have the information on your reservation. We apologize for the inconvenience.

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fav
has become one of my favorite hotels in OKC
Stayed 3 nights in Sep 2023
Response from Customer Service on Sep 29, 2023
Thanks for the fantastic rating, Gregory!It's outstanding we could exceed your expectations during your stay at Hyatt Place Oklahoma City Airport. We're all looking forward to your next stay with us.

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not very clean.
The staff was nice. However, I specifically booked this hotel because it said it had baby cots in the amenities, I requested it and it wasn’t in the room when I arrived. I’ve stayed at other hotels that will have it in the room before. When I asked, the guy at the front desk was very nice but he said he had to go find it. The room was as clean as it could’ve been, not very well vacuumed, there were pieces of paper or random debris in some corners and the carpet had huge stains. Also, the throw blanket by the couch had some mystery sticky thing with a hair sticking out. It honestly looked like wax. It grossed me out and I really wanted to ask for another room but didn’t want to go through the trouble. It however made me question the cleanliness of everything else. I would not book this place again.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 23, 2023
Katherine, thank you for your feedback. It's good to hear that our team members were welcoming. However, it's regrettable to hear about your experience with the baby cot and room conditions. We appreciate you bringing these matters to our attention and will make sure they're addressed promptly. We strive for our guests to have comfortable and positive experiences, so we hope for another chance to provide a more satisfying stay in the future.

10/10 Excellent

Sergio

Stayed 2 nights in Sep 2023
Response from Bill Hause-General Manager on Oct 21, 2023
Thank you for the positive response.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 20, 2023
Margaret, it's a delight to see that your stay at the Hyatt Place Oklahoma City Airport met your expectations. On behalf of our dedicated team members, we appreciate your perfect score. We're looking forward to welcoming you back in the future. Safe travels until then!

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, reasonably priced place to rest and relax
The room was very nice, large, clean and comfortable with a king bed and a separate area with a couch, TV, desk and a countertop with its own sink and of course, a coffee maker. The only down side was that there is not much in the way of restaurants, shops, bars, etc on the property. If however, your main priority is a nice, very comfortable, clean room in which to sleep and relax, this place would be a great choice.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 20, 2023
Charles, thank you for sharing your experience at Hyatt Place Oklahoma City Airport. We're elated to hear you found our accommodations to be comfortable, spacious, and well-maintained. It's also great to hear that our amenities met your standards. We understand your observation about the site’s conveniences, and we appreciate your feedback as we continuously work to enhance the services provided. We hope that the tranquility and relaxation provided by our accommodations will continue to be a reason for your return.

4/10 Poor

Peggy

Stayed 1 night in Sep 2023
Response from Customer Service on Sep 20, 2023
We appreciate the feedback, Peggy.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Stayed with family while showing cattle at the state fair. Very nice will stay again.
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 19, 2023
Levi, thank you for sharing your experience at the Hyatt Place Oklahoma City Airport. We are thrilled to hear that you and your family enjoyed your stay while attending the state fair. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Safe travels!

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 17, 2023
Mike, it's wonderful to hear that you found the Hyatt Place Oklahoma City Airport to be neat and had a warm experience with our colleagues. We appreciate your review and look forward to your next visit.

6/10 Okay

michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Bill Hause-General Manager on Oct 27, 2023
We apologize for the hotel not meeting your standards. If there is something we can or could have done to make your stay better please let me know.

10/10 Excellent

Kimberly, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Jun 2023
Response from Customer Service on Sep 10, 2023
Thank you for sharing, Kimberly!At Hyatt Place Oklahoma City Airport, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023
Response from Customer Service on Sep 8, 2023
Thank you for the amazing rating, Margaret!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Oklahoma City Airport soon!Thanks again for leaving your feedback!

8/10 Good

Stephanie, Okc

Stayed 1 night in Sep 2023
Response from Customer Service on Sep 28, 2023
Stephanie, thank you for choosing Hyatt Place Oklahoma City Airport for your stay. It's wonderful to know that your experience was satisfying. Should you have any suggestions for the future, feel free to share as we're always eager to improve. We are excited for the opportunity to host you again soon.

10/10 Excellent

Turayl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 5, 2023
Turayl, thank you for sharing your experience at Hyatt Place Oklahoma City Airport. We're thrilled to hear you had a fantastic time. On behalf of our team members, we express our gratitude for your feedback and hope to see you again soon.

8/10 Good

Gary R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 4, 2023
Thank you for taking the time to share your review with us, Gary!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place Oklahoma City Airport.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 26, 2023
Thank you for taking the time to leave us a 4/5 rating, John!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Oklahoma City Airport.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 25, 2023
Thanks for the 4/5 rating, Jennifer!We're happy you had such a lovely stay at Hyatt Place Oklahoma City Airport! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast 👌 diffrent everyday.
Stayed 2 nights in Aug 2023
Response from Customer Service on Aug 20, 2023
Tyler, thank you for sharing your tremendous experience at Hyatt Place Oklahoma City Airport. We're thrilled to hear that our varying daily breakfast was a highlight of your stay! It's always our pleasure to ensure your mornings start off on a delightful note. Can't wait to welcome you back for another round of enjoyable breakfasts!

10/10 Excellent

Michael Linn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and courteous employees, comfortable room and facilities
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 17, 2023
Michael, it's delightful to hear your positive feedback on the Hyatt Place Oklahoma City Airport. We take pride in our courteous team members and the comfort of our rooms and amenities. We appreciate your feedback and hope that you'll choose to stay with us again on your next trip to Oklahoma City.

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2023
Response from Customer Service on Aug 14, 2023
Thank you for the perfect rating, Jackie!We are very pleased to hear that you had a wonderful stay at Hyatt Place Oklahoma City Airport. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Joshua

Business traveller
Liked: Amenities
Friendly, clean , comfortable
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 10, 2023
Joshua, we are thrilled to hear your stay at Hyatt Place Oklahoma City Airport surpassed your expectations. We pride ourselves on providing a welcoming environment with immaculate accommodations. We're looking forward to your next visit. Safe travels.

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 7, 2023
Thanks for the perfect rating, Ron! We can't wait to see you again soon for another amazing experience at Hyatt Place Oklahoma City Airport. Have a great day!

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 8, 2023
Thanks for sharing this perfect rating, Samantha!We're thrilled to hear you enjoyed your stay at Hyatt Place Oklahoma City Airport! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Asato

Stayed 1 night in Aug 2023
Response from Customer Service on Aug 6, 2023
Thank you for the great rating, Asato!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Oklahoma City Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great pool
Stayed 1 night in Jul 2023
Response from Customer Service on Aug 2, 2023
Hello Barbara,Thank you for sharing your wonderful experience at Hyatt Place Oklahoma City Airport. Our team is thrilled to hear that you appreciated their friendly service. It's also great to know that you had an enjoyable time at our pool. We look forward to welcoming you back in the near future.

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Service on Jul 31, 2023
Thank you for the fantastic rating, Ron!We strive to make all of our guests feel welcome and relaxed during their time at Hyatt Place Oklahoma City Airport! We can't wait to see you again soon.