Note fondée sur 992 évaluations vérifiées
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 6 avr. 2020
Propreté dans la chambre et dans l'ensemble de l'hôtel surtout en période du covid-19
Commentaires de Gestion de l’hôtel
17 avr. 2020 par LJ, Gestion de l’hôtel
Thank you so much!
par un voyageur vérifié
Publié le 29 mars 2024
Do not stay here! I found a bedbug shell on the top of the blanket of the bed. I checked out and left to stay somewhere else as soon as I saw it.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Best Western, Gestion de l’hôtel
We appreciate all the feedback from our guests and can assure you whatever issue you may encounter during your stay, we will take care of whatever the issue may be and make it right. In this instance, we inspected the room immediately and found the "shell" was in fact a breadcrumb or something similar and not a shell. Hope to see you all soon.
par un voyageur vérifié
Publié le 27 mars 2024
Our stay was much more enjoyable than the previous time we had visited. The chlorine level in the pool did not make our eyes burn when sitting at the poolside and the water was clearer also. This alone made our stay worthwhile. Breakfast even seemed to be better.
par un voyageur vérifié
Publié le 25 mars 2024
par un voyageur vérifié
Publié le 17 mars 2024
It was a great experience!!
par un voyageur vérifié
Publié le 4 mars 2024
Great location, clean and convenient
par un voyageur vérifié
Publié le 19 févr. 2024
EV charging
par un voyageur vérifié
Publié le 18 févr. 2024
Pool was very crowded with kids someone was using it for a birthday party
par un voyageur vérifié
Publié le 12 févr. 2024
The carpet on the 2nd floor was really dirty. The trash that was there on Friday night was still there on Sunday at checkout. The exercise room really needed attention. The mirror in the exercise room was really dirty, there were no towels, one of the machines was broken, and the elliptical that I was using was having a lot of trouble and making a lot of noise; sounded like it would break soon. We stay here a lot and I really like the pool area and indoor plants, and the staff is helpful, but I hope it will be cleaner next time.
par un voyageur vérifié
Publié le 2 févr. 2024
Bathrub drain leaked. Heater did not work properly, room was cold. Fawcet in bathroom leaked, drain under sink leaked, only one comfortable chair in a room for 2. No daily room cleaning. Poor and uncomfortable accomodations
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Best Western, Gestion de l’hôtel
We appreciate the feedback and are always disappointed when a guest is not satisfied with their stay. In this instance, we wish we could have taken care of these issues after the numerous contact we had with the guest. The offered room change after night 1 would have made the stay more comfortable for sure. We do hope to see you all very soon.
