Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Spokane Washington

Posted 15-Apr-2015
It was more than we expected. Great value. Excellent Beds!!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver

On beach, excellent restaurant and Spa adjoining

Posted 13-Apr-2015
Great staff, excellent location on beach with walking paths, adjoining fine dining, health spa. Only stayed one night. We will definitely return for a longer period next time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Apr-2015
Location,Location, Location. Right in the lake, centrally located in the Okanagan Valley, between Penticton and Kelowna. Close to lots of interesting little wineries with some unique wines.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aldergrove, BC

Nice getaway

Posted 4-Apr-2015
Pros: Pool, hot tub, facility overall is beautiful. Friendly staff.
Location: We went on the off season, so not much to do around town. Nice place to go for a walk along the water. The downtown area is nice.
It was very nice overall, very quiet in our room but if your window overlooks the pool, it can be noisy. The facility is amazing, the hot tub and pool were nice, even when we went in late March. Too bad they do not have an option to include breakfast with your stay. They do have a place to get breakfast made fresh for you, but it seemed a little expensive for our taste. We did get a free room upgrade when we got there which was nice.
5 out of 5
Recommended
for Couples
by A verified travellerfrom v2a7b3

Posted 21-Mar-2015
Pros: the room, the fireplace, the bedding, the view, the balcony, the unreal bathroom, the wicked fireplace, the modern kitchen and its classy.
Cons: smoking on patios
beautiful lake view, room was a 1 bedroom suite, classy beyond my hope, resort is definitely 4-5 star and highly recommend it for loving romantic couples, jeff, Penticton, b.c. and couldn't have afforded the resorts rates and expedia's rates were at least 50% less and it made it that much better and we used the saving for a nice fancy dinner at zia's stonehouse in the town, which was awesome :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Roomy, comfortable, clean, and relaxing.

Posted 16-Mar-2015
Amazing hotel in a great location. Penticton and Kelowna are both very close so it is very convenient. We had the two bedroom suite with full kitchen, living area, and bbq's. Very clean, and spacious with a view of the water. Thank you for a relaxing experience!!
5 out of 5
Recommended
for Families
by janfrom Vancouver

Nice

Posted 25-Dec-2014 on Hotels.com
Lovely appointed room. Good view.
3 out of 5
Recommended
for Families
by Kenfrom Cochrane, Alberta

Hotel is impressive but staff was not.

Posted 3-Dec-2014 on Hotels.com
This is a lovely resort right on Okanagan Lake. The suites are well equipped with all kitchen dishes etc. My only complaint is the front desk staff was not very informative. She checked us in our room and did not give any information about wifi, parking, housekeeping. It was very cold the night we checked in and she neglected to tell us that there was underground parking which we discovered by accident on our own. And apparently if you want housekeeping to make your bed, bring fresh towels etc. you need to press a button on the outside of your room. Who knew?!! It would have been nice to be informed of this instead of coming back to our room late to find no fresh towels and no bed made. We called down to the front desk and they did bring us fresh towels. Most hotels have their front desk staff inform guests of all the amenities and where everything is located. This hotel needs to do a better job of training.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful views form lakeview suite.

Posted 2-Dec-2014
Location: I highly recommend Zia's Stonehouse Restaurant for dinner. Delicious.
We stayed here for a weekend at the end of November. Get a lakeview suite! Gorgeous views! I loved looking at the lake while having my coffee in the morning.
4 out of 5
Recommended
for Couples
by Sandra

This traveller left a rating score only Posted 25-Nov-2014 on Hotels.com