Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice close to lake and parks around the area.

Posted 16-Apr-2014
Pros: everything was good
Cons: more information about to dos
Location: park was nice, walk around the lake was nice, unfortunately didnt have enough time toe explore more
loved the outdoor pool..wish i was there in the summer and it was abit warmer. i did enjoy the lake and the hot tub and the basking area.
2 out of 5
by Bryan from Kelowna, BC

Fine place, but some of the amenities did not work

Posted 16-Feb-2014
Pros: the location is good for the view and walks on the beach. they provided good options for coffee/tea stove, fridge worked without issue
Cons: the service, providing amenities that work or are not from the 1980s
Location: most things in Summerland shut down early, but there is a small boardwalk in the marsh and a small kids playing area/park pretty close.
We stayed here one night a couple weeks ago as a quick get away trip. Amenities are all pretty old or weirdly set up and has that feel like they hit up an old hotel going out of business sale to create this place: - phones that used to be white plastic but are now yellowish, - old school CRT-style televisions that do not have HD, - couldn't sit on the toilet because the toilet seat cannot go all the way up without running into part of the countertop, - toilet paper holder that an athletic person couldn't reach while sitting on the toilet, and - old shaky gym equipment with bad tv's to star at; The big kicker was there was no hot water to the sink / dishwasher and when we looked for assistance from the hotel staff they indicated it was a known issue with the unit. If there is a known issue with the unit, it should be fixed before the unit is rented out again, that seems like it should be obvious. We got a pretty lame apology and the same bill, no discount provided for the lack of hot water. Also, the booking was difficult to understand what 'view' you were getting. The bluff view is not a view, you should pick a lake view or forget it.
4 out of 5
Recommended
by E. Young from Vernon B. C.

Peaceful retreat

Posted 6-Dec-2013 on Hotels.com
Lovely quiet location right on the lake. Terrific boardwalk & walkways along the lake. There was a fine dining restaurant that was open but nothing else was open on the off season on the property itself. Summerland has plenty of restaurants & coffee shops just up the hill though. During winter months there is no pool or hot tub but there is a sauna and fitness room. Wineries are nearby and other sights like KVR & Summerland Sweets. Enjoyed our stay.
5 out of 5
Recommended
for Couples
by Chuck and Mary Greene from Tillamook Oregon

Very good wine tasting area!

Posted 30-Nov-2013 on Hotels.com
Excellent accommodations and nice area to stay. Not a big city but plenty of activities to do. Wine tasting was great and I am sure that the summer would be good right on the lake.
5 out of 5
Recommended
for Everyone
by bev from Mission, BC

Relaxing studio overlooking yacht club and lake.

Posted 21-Nov-2013
Visiting with Summerland friends this was a treat to myself. Reasonably priced with excellent location and amenities: the cozy fireplace, wifi and cable made it easy to invite them over for pizza and DVD fun. The convenient parkade led straight up to my suite so the November air weather was not an issue. Yes, I would stay here again...
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful room

Posted 2-Nov-2013
The room was beautiful. Down to the smallest detail.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice room and location

Posted 28-Oct-2013
comfortable would recommend would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderfully spacious

Posted 28-Oct-2013
We booked a two bedroom suite when having to come down for a funeral this fall. We couldn't have asked for a better room. My two great aunts and I shared it and the bathroom off the larger room made it so much easier for them to be comfortable and having the other bathroom for me to get ready in was wonderful. The room was gorgeous and spacious. The kitchen was up to date and had everything. The fireplace was a nice treat at the end of the day.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on the water

Posted 26-Oct-2013
Booked at the last minute as location was convenient. Great views of the lake with impressive pool and fitness facilities.
5 out of 5
Recommended
for Everyone
by Fastidious from Australia

Lovely lake view hotel in beautiful town.

Posted 24-Oct-2013
Pros: Very luxurious, quiet in beautiful area.
Location: Summerland quiet and beautiful. Close to Vernon, Kamloops, Kelowna, Okanagan Lake and Kalamalka Lakes.
Chosen to enable lake view. Perfect and spotless. Room had everything we needed and lake view as did balcony. Kitchenette very functional. Staff efficient and helpful. One elevator and secure undercover parking. Summerland and the hotel perfect 3 day base to get to Kamloops, Vernon, Peachlands, Kelowna, but come back to a beautiful quiet spot. Loved it.