Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington State

No Frills--but clean and roomy.

Posted 6-Apr-2015
We have stayed at this hotel twice and have been pleasantly surprised both times. It is old and definitely not fancy, but it can fit our whole family (6 people), and is clean and the staff is very helpful and courteous. And the price is always right. Will probably stay there again.
Comment from Hotel Management
12-Apr-2015 by Kaileigh, Hotel Management
Thank you for this feedback. We know we are not the fanciest, most updated hotel in town, but we make it our mission not to let that compromise the quality or the value we offer our guests. We work hard to ensure that all of our guests are happy, satisfied, and get the most out of their time with us. I am glad that we are able to continue to "pleasantly surprise" you and your family and I do hope that we will continue to see you when you come to Kelowna.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful

Posted 31-Mar-2015
Excellent room full fridge full stove, excellent continental breakfast, lots of room for our dog too
Comment from Hotel Management
4-Apr-2015 by Kaileigh, Hotel Management
Thank you for this excellent review of our hotel. I am so pleased that you enjoyed your stay with us, even with your dog. Please think of us again the next time you come to Kelowna.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Kamloops

Great value

Posted 14-Jan-2015
Pros: The price and the location. Very close to the mall and to restaurants.
Location: Shopping and restaurants are close by
This is an older hotel but it's clean and comfortable. I was here for a conference and it was a great value for a comfoetable stay.
Comment from Hotel Management
19-Jan-2015 by Kaileigh, Hotel Management
Thank you for this very honest comment. We are always the first to admit that we are an older property, but we are constantly working on doing upgrades and have begun undertaking some small renovations in some of the rooms. At the end of the day we want our guests to feel comfortable and satisfied, and we are always willing to put in the effort to ensure this. Please think of us again the next time you pass through Kelowna, we look forward to your return.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 10-Jan-2015
This is an older hotel, with paper thin walls (so noise does carry) but it's very clean and it's close to everything including Orchard Mall.
Comment from Hotel Management
11-Jan-2015 by Kaileigh, Hotel Management
Thank you for taking the time to write us this review. I do apologize if you found it to be noisy. I am glad though that you found the location to be convenient for your needs, and that you found our cleanliness and service to be up to par. Please think of us again if you return to Kelowna in the future.
3 out of 5
Recommended
for Families
by A verified traveller

Safe accommodation, relatively clean... but basic

Posted 29-Dec-2014 on Hotels.com
This motel offers a good package of basic amenities at a good price. Microwave, mini-fridge, wifi etc. But nothing fancy for sure. The room was cool, not enough weatherstripping around door. Big damp spot in middle of carpet & it never seemed to dry out. No toiletries other than soap.
Comment from Hotel Management
14-Mar-2015 by Kaileigh, Hotel Management
Thank you for your feedback. I am glad that you felt safe and comfortable during your stay. We are definitely not a fancy hotel, but we do make every effort to offer our guests a pleasant and satisfying experience. Each room does have its own heat control. I do apologize about the wet spot, that is very odd. We do normally have shampoo, lotion, shower caps and all the other toiletries one can usually expect to find, I hope that you asked the front desk staff about it and that they were able to help get you everything you needed. Please think of us again if you return to Kelowna.
3 out of 5
Recommended
for Families
by rogerfrom Langley,B.C.

Good motel overall

Posted 26-Dec-2014 on Hotels.com
Good motel overall ,noisy bathroom fan(twice).
Comment from Hotel Management
28-Feb-2015 by Kaileigh, Hotel Management
Thank you for your feedback. I am glad that overall you found us to be suitable for your needs while in Kelowna. I do apologize if the bathroom fan was a little noisy for you and I hope you let the front desk staff know so that our maintenance technicians can fix any issues with the fan. I do hope you will think of us again and come back to see the awesome improvements our maintenance team has been making in many of the rooms.
2 out of 5
Recommended
for Families
by Suzannefrom Fort McMurray

Just ok

Posted 26-Dec-2014 on Hotels.com
Bathroom sink was clogged but otherwise it was ok
Comment from Hotel Management
28-Feb-2015 by Kaileigh, Hotel Management
Thank you for offering us some feedback in regards to your stay with us. I do apologize that the sink was not working as it should. I hope you brought this to the attention of the front desk agent on duty and that they were able to help fix the problem. Our maintenance team is always working on fixing, replacing and improving things throughout the property. Please think of us again if you return to Kelowna.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice enough for the price.

Posted 1-Dec-2014
Pros: Friendly staff, inexpensive, clean and comfortable bed.
Cons: Well, thin walls can't really be improved I guess.
Location: Near rec centre. Nice pubs and walks downtown.
It is just a small motel about 2 kms from downtown, but comfortable and affordable. Thin walls... you can hear everything in neighbours' rooms, but nothing bothersome.
Comment from Hotel Management
3-Dec-2014 by Kaileigh, Hotel Management
Thank you for taking the time to share your experiences. I am glad that we were able to accommodate you and that you found everything to your satisfaction. I do apologize for any noise you heard from other rooms, and I do hope that you brought it to the attention of the front desk agent on duty. Please think of us again if you return to Kelowna, and perhaps request a second floor room as they tend to be a little bit quieter with nobody above you.
5 out of 5
Recommended
for Business Travellers
by Jasonfrom Toronto

Super Friendly Staff!

Posted 25-Nov-2014 on Hotels.com
Myself and 5 other colleagues stayed here for two nights with another 3 joining us for one night. The front desk staff were exceptionally friendly and accommodating and helped us with a variety of questions about the local area. The hotel is fairly old and could use a coat of paint etc. but the rooms themselves are clean and include kitchenettes in some. The neighbourhood is not what I'd call downtown but it is close enough to walk if it's warm. There are lots of restaurants and other amenities close by though. Would definitely stay here again.
Comment from Hotel Management
31-Jan-2015 by Kaileigh, Hotel Management
Thank you so much for this amazing review! I love that we were able to accommodate you and your colleagues and help make your time in Kelowna comfortable and that we were convenient to all your needs. I do hope that you all return again and that we are able to accommodate you. Come in the summer time to enjoy the salt water pool!
5 out of 5
Recommended
for Business Travellers
by Jasonfrom Toronto

Super Friendly Staff!

Posted 25-Nov-2014 on Hotels.com
Myself and 5 other colleagues stayed here for two nights with another 3 joining us for one night. The front desk staff were exceptionally friendly and accommodating and helped us with a variety of questions about the local area. The hotel is fairly old and could use a coat of paint etc. but the rooms themselves are clean and include kitchenettes in some. The neighbourhood is not what I'd call downtown but it is close enough to walk if it's warm. There are lots of restaurants and other amenities close by though. Would definitely stay here again.
Comment from Hotel Management
7-Feb-2015 by Kaileigh, Hotel Management
Thank you so much for this glowing review. I am very happy to hear that you were satisfied with your stay with us and that our staff was able to help you with your questions. We pride ourselves on offering our guests top notch customer service so I am pleased that we lived up to not only your expectations, but also our own. We are definitely an older property but we make every effort to ensure that everything is kept clean and in working order. I truly do hope that you and your colleagues will return and that we will once again be able to offer you a comfortable and enjoyable experience. Again, Thank You!