Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel right on beach

Posted 21-Aug-2014
right on beach...room was clean and staff was pleasant
3 out of 5
by A verified traveller

High Price didn't Equate Room Condition

Posted 15-Aug-2014
Pros: The front desk people were very pleasant
Cons: YES!! Update the beds & furniture!!
Location: Location is good. Close to all ammenties
For the price we paid, 260.00 - I thought that I was staying in an updated hotel with posh amenities and excellent beds. Not the case. The rooms were much worse than a mediocre hotel .... The bedding consisted of a sheet, thin blanket and I was awoke at 3 am because I was so cold. The tub was small, carpet was old as well as the furniture. Usually I stay at the Summerland Waterfront Hotel for approx. 170.00 a night. This hotel has excellent new beds, down comforters, is stylish and very comfortable. Next time I will smarten up & book earlier so I don't have to settle for less than I paid for! :((
3 out of 5
by A verified traveller from G

Not worth the price

Posted 31-Jul-2014
This is a very average hotel that needs a serious facelift; the carpets are old and need to be replaced, the sign is missing letters, couches in the lobby are dusty and look like they came from a local garage sale. Room was decent but do not spend the extra 30-40$ for a 'lake view' room, we did and ended up with a view over a parking lot and the end of the lake- all in all, we paid 280$ for a room worth 180$ max
5 out of 5
Recommended
for Everyone
by A verified traveller from Mississauga Ontario

2nd time visitor for a reason

Posted 31-Jul-2014
Pros: Love the Hooded Marganser restaurant. Breakfast on the open veranda.
Location: Wine Tour. Most favourite place was the Maple Leave Spirits stop. Not a winery, but a collection of amazing spirits.
No issues, all worked well. We will go for a 3rd time whenever the time comes.
3 out of 5
by A verified traveller from mission, bc

needs upgrading

Posted 29-Jul-2014
Pros: enjoyed activites attached to hotel
Cons: overall appearance
Location: wine tours
enjoyed activites attached to hotel. staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location with private beach access.

Posted 29-Jul-2014
Pros: Very clean, great selection of restaurants.
Cons: More comfortable mattresses.
Location: Great restaurants within walking distance
Spent 5 days at this hotel. Clean, convenient location, would definitely stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Victoria, BC

Great location, right on the lake.

Posted 15-Jul-2014
Pros: Well located.
Cons: Service in the restaurants.
Location: We were attending the Penticton Grand Fondo cycling race. Which started right out side of the hotel's property. Wineries very close by.
The only thing that I feel was a problem was the service in the hotel's restaurants. Service was very, very slow.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and resort, but bring ear plugs

Posted 14-Jul-2014
Pros: Great location and amenities.
Cons: Air conditioner in the room has two settings, howling blasts of freezing air or off, leaving us spending the night alternately sweating and shivering.
Location: Dozens of wineries to visit nearby, and beach activities.
We enjoyed the resort itself, with its private beach and fairly nice restaurant. The location is excellent and the service was great. Unfortunately none of our party got a good night's sleep either of the nights we stayed there, primarily because of the room's noisy and uncomfortable air conditioning system.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta, Canada

Nice hotel! Great location for Canada Day!

Posted 10-Jul-2014
Pros: The location is excellent. The hotel staff was very helpful.
Cons: The hotel and furnishings could use an update. The hotel and rooms were clean.
Location: Restaurants are close, some within walking distance. Downtown is also within walking distance.
Location of hotel is great, close to restaurants and festivities that are happening in Penticton. We were there for Canada Day, July 1, great view from hotel of fireworks and they also had a band playing in the evening which was great. We were able to sit on our balcony and enjoy all of the entertainment. Hotel could use an update but was clean and the hotel staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best Hotel in Penticton

Posted 5-Jul-2014
Hotel staff was Amazing! Room was spotless. Normally I don't sleep well at hotels, but I slept like a rock. Starbucks coffee in the rooms. Lots to see and do. Lakeside view worth the extra money. Lots of parking. Wifi signal was good. Didn't want to leave!