Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller

i think it's one of the better hotels in penticto

Posted 8-Dec-2014
Pros: nice location, beautiful holiday decorations
Cons: the mattresses feel like they are 100 years old
the lobby was beautifully decorated for christmas, the staff was pleasant and helpful. however the beds are extremely uncomfortable and the rooms don't get warm and it was freezing outside
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel

Posted 8-Dec-2014
Pros: staff willing to please and loved the clean sheets, yum
Location: Taxi service is not good at all. it is not like it is a big city and we had to wait at least 20 minutes for a taxi.
Experience was great. /staff was willing to please. Great location.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom The West Kootenays.

Our stay

Posted 29-Nov-2014
Pros: The Christmas decorations were out of this World...
Cons: Have another resturant for Breakfast and cheaper smaller meals ??
Location: Good
First of all I didn't understand why we had to pay for parking?? #2. If Three adults are to stay in that room. For $15 extra dollars you can't put in extra cups for tea and coffee. #3. We would of like another resturant say to have Breakfast?? Other than that the Hotel was Decorated very Beautiful and the Casino staff were Really, Really nice all of them!!
5 out of 5
Recommended
for Everyone
by A verified traveller

enjoyed my stay, will stay again

Posted 13-Nov-2014
Location: location was great dining room overlooked the lake making meal a delight
hotel offers a great place to kick back, hotel has great perks just ask, food was fantastic, staff very helpful. two thumbs up!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

The room was clean and comfortable.

Posted 26-Oct-2014
Location: The hotel is right in the middle of town. It's quite convenient.
Check-in went smoothly. The room was fine. The temperature was a bit difficult to control, but the window opened, so it was adjustable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Okanagan Valley

Weekend getaway.

Posted 6-Oct-2014
Pros: The lake view and proximity to downtown.
Location: Downtown shopping is right there; numerous wineries within a very short drive. Dinner theatre restaurant; a wonderful spa within a very short walk.
Great location. Parked the car upon arrival and didn't move it for 2 days. Everything is close at hand. Very relaxing and great food. The Farmer's Market on Saturdays is amazing and right across the street!
4 out of 5
Recommended
for Families
by Ladanfrom Vancouver

Posted 10-Sep-2014 on Hotels.com
It was good!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom White Rock

Nice views, hotel is dated

Posted 8-Sep-2014
Pros: views, location to beach
Cons: updated rooms
stayed in this hotel before, but can see it now needs tlc. the lake view was really nice, however we also looked onto a roof with moss, cigarette butts and trash. our room was above the nightclub and was extremely loud until 2:30 in the morning. stay away from these rooms. there was also broken glass on the patio. the beds were great, but the décor (brass) was a little dated. the sliding glass door was extremely hard to open.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location of hotel

Posted 2-Sep-2014
No problems for finding restaurants, recreational activities and including night club.
3 out of 5
Recommended
for Everyone
by A verified traveller

ok hotel , nice location , needs upgrades for what

Posted 29-Aug-2014
Pros: great location
Cons: needs to be renocated
Location: good location and lots to see and do
had a good time , good location , lots to see and do