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Reviews of Hampton Inn & Suites Wells-Ogunquit

2.5 out of 5
Hampton Inn & Suites Wells-Ogunquit
900 Post Rd, Wells, ME

Reviews

9.4

Exceptional

Rating 10 - Excellent. 638 out of 920 reviews" "
Rating 8 - Good. 229 out of 920 reviews" "
Rating 6 - Okay. 32 out of 920 reviews" "
Rating 4 - Poor. 15 out of 920 reviews" "
Rating 2 - Terrible. 6 out of 920 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean and everyone, (especially David) at the front desk were very nice and accommodating.
Stayed 2 nights in Apr 2024

4/10 Poor

Jeremy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional atmosphere and cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

The desk clerk was super friendly (I like the cookies) and the property is well maintained and has an inside pool!
Stayed 1 night in Mar 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great area for a few days away! Pool and hot tub area could use some updates. The gym equipment area was nice. We stayed in a two room suite, very spacious, clean an nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

pranvera

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good. It was clean. The pool which was the reason we booked this hotel was clean and warm. The hot tube was great. We enjoyed our staying. They could improve the breakfast also the tv did not work. I mean it worked but you had to pay for the kids to watch. There were no good places to eat around. I guess it was not their season.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Everything about our stay was terrific. The staff and the property was very clean. The kitchen staff, and the food was excellent. My only disappointment was the bed was not very comfortable. It was a bit too firm and could have used a pillow topper. The room was outstanding everything was wonderful, except for that bed :-/
Stayed 2 nights in Feb 2024

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, staff was excellent. No frills hotel. Water dispenser was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Rongrong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service with the great location! Definitely will come back again. Thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nature

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED THE LARGE ROOM SIZE AND PRICE WAS GREAT!
Stayed 1 night in Dec 2023

8/10 Good

Albert

Travelled with family
Liked: Property conditions & facilities
Only wish the bed was more comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

vincent

Liked: Property conditions & facilities
Nice. Front desk was great !
Stayed 1 night in Dec 2023

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in after a long day at the Christmas festivities in ogunquit. I got in my pajamas and laid on my bed. After a few minutes I realized my pants were getting wet. I looked and the sheets were wet in a circle, and the fourth er down you got the wetter it was. I pulled my hand off while I was on the phone with Chris the manager and realized it was urine. The last guest had wet the bed and I had laid in it- gross. They switched us to the room across the hall. I ahead to showere to get someone else’s urine off me. Got into new dry pajamas and got into my bed again. At 9:30 we pulled out the couch so my oldest could go to sleep and the pull out bed mattress was completely bare- unmade. So again I had to cal down to the front desk so they could Bring up linens, so I could make that bed. The manager was swift in helping us. But it was not very relaxing after a long day especially when we paid over $200 to stay there for only 19 hours. I was very disappointed in the state of the room and seemingly lacking room service, and would like some sort of refund on our rate.
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kainen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!!! Wonderful place
Hampton provided the most uplifting and outstanding service. even though I booked my stay through a third party this is by far one of the best Hamptons I've stayed at. super clean, super friendly. The pool and hot tub were absolutely beautiful. internal and external landscape wonderful. I did not find one negative. thank you again. Highly Recommend!!!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Hamptons
I stay at a lot of high end places but still love Hampton's. Great consistent service and comfortable lodging.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay great breakfast clean hotel very convenient very easy to find
Stayed 2 nights in Oct 2023

10/10 Excellent

BARBARA, Punta Gorda

Liked: Cleanliness, property conditions & facilities
Very nice King suite. Helpful staff at front desk.
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 30, 2023
Thank you for the kind words! We are glad you enjoyed your stay with us!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We like your personable desk person!
Stayed 1 night in Oct 2023

10/10 Excellent

Robert, east greenwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New England 2023
Clean. Comfortable bed.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with several eating places very close. Pool and hot tub were nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but nice
Stayed 2 nights in Sep 2023

8/10 Good

Mario

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Pet friendly. Minutes from the beach
Stayed 3 nights in Sep 2023

8/10 Good

Barry M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Devin

Travelled with family
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Anita Marie

Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Naomi

Stayed 1 night in Aug 2023

10/10 Excellent

Selina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and from the moment you walk in they welcome you in a friendly and professional manner. The property is very clean.
Stayed 3 nights in Aug 2023

8/10 Good

Louise

Stayed 2 nights in Aug 2023

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Maine adventure k
The staff was very helpful and friendly. The room was excellent. The breakfast was very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient to the beach and dining
Stayed 3 nights in Jul 2023

10/10 Excellent

Anna Ivy

Stayed 2 nights in Jul 2023

10/10 Excellent

Alicia, Graniteville

Stayed 2 nights in Jul 2023