Ratings based on 1,118 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jul-2015
Older hotel. Small shower and air conditioning units not cool.
4 out of 5
Recommended
for Everyone
by A verified traveller

ビーチに近くリーズナブル

Posted 24-Jul-2015
Cons: スタッフの教育を徹底してほしい。
リーズナブルですが、ビーチまで徒歩5分とロケーションが良いです。 建物や設備は古いですが、客室内は清潔で快適でした。浴室はバスタブがなく狭いシャワー室でしたが、ハンドシャワーだったのが便利でした。水圧は少し弱めだったと思います。 ただ残念だったのがフロントスタッフの接客です。カードキーが使えなくなったのでフロントに行きました。東南アジア系の男性スタッフがいたので話しかけたところ、こちら側を向いているのに何度話しかけても俯いて何か作業しているだけで返事をしません。横から別のスタッフが対応してくれましたが、勤務時間外だから対応しなかったようです。いくら勤務時間外でも客が話しかけてるのに無視するなんて非常識だなと思いました。
3 out of 5
Recommended
for Everyone
by A verified traveller from JAPAN

ビーチに近くて便利、ウォーキングもできて、子供家族にも勧めたい。

Posted 23-Jul-2015
Pros: 便利な場所にあること、食事するのも、入りやすい雰囲気でした。
部屋のネット画像が良くて惹かれたのですが、ちょっと予想外でした。 ベットが良くてお気に入りです。日本語スタッフにめぐり合えなかったのが心細かったかなぁ~?
3 out of 5
by A verified traveller

Nice, close to beach but pricy for what it was

Posted 22-Jul-2015
It's was a nice hotel but upon arrival the man at the front desk was quite rude, looked like he had been working to long. Didn't like that is said free wi-Fi that was only available in the lobby or you could pay an extra $10 a day rip off. Pool didn't go swimming in it once had a look wasn't for me. Good location nice and close and with in walking distance to beach and shops.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

Wonderful hotel.. Excellent service

Posted 21-Jul-2015
Just spent a wonderful week in Honolulu at this hotel for our anniversary. The hotel upgraded our room and had left us cookies in the room as a special welcome gift. Such nice service the entire time. The staff was friendly and welcoming. Will definitely return to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sydney.

Convenient location close to the beach

Posted 20-Jul-2015
Pros: Position
Good position and good view for a 'Partial Ocean View' room. We booked for 2 adults plus a child and staff said they had no record of a 3rd person in the room, even though our paperwork from Expedia included the 3rd person. This resulted in having to ring housekeeping on a number of occasions to .have 3rd towel, cup etc supplied. Room could do with an update or at least a carpet shampoo but overall, position wins.
3 out of 5
Recommended
for Everyone
by A verified traveller from sf

By the beach

Posted 20-Jul-2015
Hotel needs upkeep. A lot of wear and tear is shown. Garage space is tiny. Always hit adjacent cars. Cleanliness is not recommended. Carpet is old and sandy One good thing is next to the beach.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 13-Jul-2015
Overnight stay only. Too short to make any meaningful assessment.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2015
Cons: Could use more lighting in the bath/vanity area, and the main doorway area.
Very convenient location the main strip and the beach. This hotel was perfect for me. It has a simple layout unlike the big hotels with many shops located in the lobby area.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Great Location!

Posted 13-Jul-2015
Pros: We traveled with our 7 and 11 year-old, the location was great in the middle of all the action and a block away from the beach. Plenty to do.
Cons: The room needed to be cleaned with more attention to detail.
Location: The location is great, its close to the beach, restaurants, trolley stops and shops.
Our experience at this hotel was very good, the staff were friendly and helpful. The concierge assisted us coordinating some of our tours. The hotel is outdated, it could use a remodel or updated furniture. Their buffet breakfast had a good variety and at a reasonable price of $14.95 (minus 20% if you are a guest at the hotel). There's a store in the lobby in case you need something and do not want to run out of the hotel. The pool is small but you don’t need it when you have the beach a block away. The room was comfortable, we got a room with the city view but all you could see were other hotel buildings. My only complaint is the cleanliness of the room, the vents had so much dust, the walls had stains and the sink dish holder had soap buildup. It wouldnt take more than a couple of seconds to wipe down. It rainied off and on but it didnt bother us (or anyone) at all. We used Charlies taxi service it was a flat rate of $29.00 from the airport, the drivers were friendly. From the hotel to Diamond head the taxi was about $10.00, if you use the trolley make sure its the one that takes you inside the park, if not there's a steep hike up to the hike! Reserve your events early as we learned they get sold out. We did manage to go on some tours that were awsome, worth paying the price.