Ratings based on 1,052 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel one block from the beach

Posted 22-May-2015
We got an upgraded to an ocean view room. Had an awesome and comfortable stay. Highly recommended stay for Waikiki.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney. Australia.

Location excellent and staff very helpful.

Posted 21-May-2015
We upgraded at reception to a deluxe corner room on the 16th floor. Room service was great - no complaints from us.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto Canada

Will go back again

Posted 18-May-2015
Pros: The Hotel was clean, the staff was very friendly and helpfull, and the location is super.
Location: The Hotel is a 30 second walk to Waikiki beach, it is close to restraunts, Zoo, Aquarium, shopping, and city bus routes.
We have been to Hawaii several times before and stayed at this Hotel last visit. We would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-May-2015
Nice hotel, close to the beach, shops, and restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveller

日本人に優しいホテル

Posted 15-May-2015
わりと日本語しか話せなくてもイケる事が多い。 スタッフが優しい。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney AUS

Comfortable, close to beach and other facilities

Posted 14-May-2015
Great, love the stay. Location close major outlets, beach and restaurants
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, AB.

Restaurant is great.

Posted 10-May-2015
Pros: The location and staff
Cons: upgrade the rooms- especially the bathrooms. and sound proofing is needed
Location: close to beach and resturants
We loved the food at the restaurant. All the staff were very pleasant and helpful. However the hotel is very noisy. We were on the 15th floor, yet we could hear people yelling, from the street level, a lot of traffic noise , and noise from the hallway. The rooms could use with an upgrade.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, B.C.

Clean and good location.

Posted 10-May-2015
Pros: good price for this location.
So far so good. Not the five star hotel but have a five star plus location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay Close To The Beach

Posted 10-May-2015
My family of 4 spent a week here and enjoyed our stay. It is just one street over from the beach, affordable, & clean. We stayed in a standard room on the 6th floor. The city view was pretty and the beds were very comfortable! Our hotel & flight was part of a package deal through expedia and everything was satisfactory. The maids did a good job of cleaning our room. On our last day there, Matt at the front desk was so kind to keep giving us a key to open the restroom for my kids since we had already checked out. I cannot remember his name, but I think our receipt says C. Barnett is the young, gentleman who helped my family plan our trip to the North Shore. He was full of information and everything was on point. The front desk staff were always smiling and willing to help. The bell man even held our luggage on our last day since our flight didn't leave until 7PM. We spent out time on the beach and by the pool instead of worrying where we were going to put our things. This hotel is within walking distance to many shops and restaurants. ABC stores are on almost every corner. We also ate breakfast almost every morning at the hotel restaurant, Ilima Cafe, where we received a discount for staying at the resort. I will definitely use expedia again for future trips.
4 out of 5
Recommended
for Everyone
by A verified traveller

お客様目線で対応してくれました

Posted 8-May-2015
チェックインの時間より大分早めにホテルに着いたのですが、ダメ元でチェックインできないか尋ねたら、泊まる予定の部屋がたまたまクリーニング出来てたので、快くチェックイン対応いただきました。