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Reviews of Sleep Inn & Suites Norton

2.5 out of 5
Sleep Inn & Suites Norton
201 E Holme St, Norton, KS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 252 reviews" "
Rating 8 - Good. 61 out of 252 reviews" "
Rating 6 - Okay. 7 out of 252 reviews" "
Rating 4 - Poor. 2 out of 252 reviews" "
Rating 2 - Terrible. 0 out of 252 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Greeley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and safe
Stayed 2 nights in Mar 2024
Response from Veronica M., Norton Sleep Inn on Mar 11, 2024
Thank you Julie! We appreciate it and you!

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAD A GREAT STAY THANK YOU
Stayed 1 night in Mar 2024
Response from Veronica M., Norton Sleep Inn on Mar 11, 2024
Thank you! We are so happy you had a great stay and hope to see you again!

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was very helpful and polite! Very clean rooms and building!
Stayed 1 night in Feb 2024
Response from Veronica M., Norton Sleep Inn on Feb 17, 2024
Thanks for the 5 stars Brandi! We appreciate it!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Veronica M., Norton Sleep Inn on Dec 28, 2023
We're glad you enjoyed your stay Richard!

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Veronica M., Norton Sleep Inn on Dec 28, 2023
Thank you for staying with us Eric!

6/10 Okay

Elza

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just so - so.....Front desk was not available... to busy doing laundry..
Stayed 3 nights in Dec 2023
Response from Veronica M., Norton Sleep Inn on Dec 19, 2023
Sorry about the inconvenience Elza. Our front desk in responsible for multiple tasks, including laundry.

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from Veronica M., Norton Sleep Inn on Dec 19, 2023
Thanks for the 10 out of 10 Christopher!

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Veronica M., Norton Sleep Inn on Dec 12, 2023
Thank you for the review! We appreciate it!

10/10 Excellent

Dawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every time we're hunting in the area, always good.
Stayed 1 night in Nov 2023
Response from Veronica M., Norton Sleep Inn on Dec 12, 2023
We're always glad to have you! Thank you for the review!

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from Veronica M., Norton Sleep Inn on Dec 19, 2023
Thanks for the review Susan!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and extremely clean throughout the hotel. Smelled so good
Stayed 1 night in Nov 2023
Response from Veronica M., Norton Sleep Inn on Nov 23, 2023
Thanks Amy! We appreciate it!

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Veronica M., Norton Sleep Inn on Nov 20, 2023
Thank you Tyra! We're glad you enjoyed your stay!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend the night
Stayed 1 night in Nov 2023
Response from Veronica M., Norton Sleep Inn on Nov 9, 2023
Thanks David!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!
I was very impressed with how nice and clean everything was! Would definitely stay again.
Stayed 1 night in Oct 2023
Response from Veronica M., Norton Sleep Inn on Nov 5, 2023
Thanks Megan! We appreciate it!

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and has good breakfast
Stayed 2 nights in Sep 2023
Response from Veronica M., Norton Sleep Inn on Oct 24, 2023
Thanks Danny! We appreciate it and are glad to hear you enjoyed your stay!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 1 night in Oct 2023
Response from Veronica M., Norton Sleep Inn on Oct 11, 2023
Thank you! Safe travels!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Veronica M., Norton Sleep Inn on Oct 8, 2023
Thank you TIm! We're glad you enjoyed your stay with us!

10/10 Excellent

Kathy

Stayed 1 night in Sep 2023
Response from Veronica M., Norton Sleep Inn on Sep 30, 2023
Thanks Kathy!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Veronica M. Norton Sleep Inn on Sep 30, 2023
Thanks for the review!

10/10 Excellent

Wilford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Veronica M., Norton Sleep Inn on Jul 19, 2023
Thanks for the review!

10/10 Excellent

MONIKA, MADISON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, convenient location.
Stayed 1 night in Jul 2023
Response from Veronica M., Norton Sleep Inn on Jul 7, 2023
Hi Monika, thank you for the great review! We very much appreciate it! Safe travels.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you have the chance!
Couldn’t be happier. Personable desk clerk, lovely well-appointed room, great shower. Breakfast buffet was delicious and had more variety than we’ve had anywhere else, and a lovely lady overseeing the operation who was most responsive. Another plus was the close proximity to a well-stocked convenience store chain, allowing me to walk over and get milk after a late check in.
Stayed 1 night in Jul 2023
Response from Veronica M., Norton Sleep Inn on Jul 7, 2023
Thank you Gwen for the very lovely review! We all appreciate it! Safe travels.

8/10 Good

Del

Business traveller
Liked: Cleanliness
There was too much construction going on on the street out front.
Stayed 2 nights in Jun 2023
Response from Veronica M., Norton Sleep Inn on Jul 3, 2023
Hello,Unfortunately, the construction is being done by the State of Kansas on US Hwy 36 and there is nothing we can do about it. We don't particularly like it either, but we endure. Hopefully, they really will be done with this project by October and we'll have a brand new piece of road to drive on in front of the hotel. Fingers crossed. Until then, thank you for your patience and understanding.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk manager: Excellent service
The front desk manager was very accommodating to us. I booked a single king by mistake and we needed two queens. They were sold out, so she went up to the second floor and checked on a two queen room that had just had the air conditioner repaired that day to make sure it worked, and then allowed us to stay in that room. I appreciated her helping us fix an error that was my fault. Excellent service!
Stayed 1 night in Jun 2023
Response from Sarah M on Jun 26, 2023
Thank you Melissa for the kind words. We work hard to accommodate our guests the best we can. We hope to you again.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very helpful and polite … same with the food service lady I enjoyed my peaceful stay!
Stayed 1 night in Jun 2023
Response from Sarah M on Jun 24, 2023
Thank you very much Brandi for the kind words!!! We all hope to see you again.

10/10 Excellent

KEITH

Stayed 1 night in Jun 2023
Response from Veronica M., Norton Sleep Inn on Jun 25, 2023
Thank you for the review Keith!

10/10 Excellent

Larry, Omaha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
this is a very nice clean newer hotel, the rooms are very nice with clean comfortable beds. We have stayed at several other hotels in the area and this is the nicest one we’ve stayed at. The continental breakfast is included in its very good as well, the morning we stayed they had made fresh omelettes as well as other foods for breakfast. Would highly recommend
Stayed 1 night in Apr 2023
Response from Veronica M., Norton Sleep Inn on Apr 17, 2023
Thank you very much Larry! We all appreciate your kind words and hope to see you again!

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean, modern, "big city" hotel in this small (2500 people) town. This was like staying at a Hilton somewhere. (We have actually stayed at Hiltons that were not as nice as this Sleep Inn Hotel!!)
Stayed 1 night in Apr 2023
Response from Veronica M., Norton Sleep Inn on Apr 15, 2023
Thank you so much Loren! We all very much appreciate your kind words and hope to see you again soon.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Veronica M., Norton Sleep Inn on Apr 15, 2023
Thanks for the 10 out of 10! It's appreciated!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Veronica M., Norton Sleep Inn on Feb 22, 2023
Thank you for the review!

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and the staff is friendly.
Stayed 1 night in Jan 2023
Response from Veronica M., Norton Sleep Inn on Jan 27, 2023
Thank you Dana!

10/10 Excellent

Kipp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and friendly, each and every one o the staff we have dealt with have been extremely friendly and have gone far above our expectations. Woke the next morning to a snow storm, roads closed and they extended our stay. Property VERY clean and comfortable.
Stayed 1 night in Jan 2023
Response from Veronica M., Norton Sleep Inn on Jan 21, 2023
Thank you Kipp! You guys are pretty great too! We're happy everything worked out and you could stay with us another night. The roads just got worse as the day progressed. Safe travels tomorrow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip to Kansas
Easy check-in, clean rooms, good breakfast.
Stayed 1 night in Jan 2023
Response from Veronica M., Norton Sleep Inn on Jan 16, 2023
Thanks for the great review!

10/10 Excellent

Kurt

Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2022
Response from Veronica M., Norton Sleep Inn on Dec 31, 2022
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in middle of nowhere
God, I love this place. I've found some pretty sketchy hotels traveling through flyover country, so this hotel is a reliable oasis! Very clean, safe, and the complementary breakfast is a great value.
Stayed 1 night in Nov 2022
Response from Veronica M., Norton Sleep Inn on Nov 17, 2022
Thank you so very much! We are very happy to hear that and hope you'll be able to come stay with us again!

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean room and good shower water pressure
Stayed 1 night in Nov 2022
Response from Veronica M., Norton Sleep Inn on Nov 10, 2022
We're glad you had a great stay!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Veronica M., Norton Sleep Inn on Oct 17, 2022
Thanks for the 10 out of 10 Timothy!

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well stocked. Staff could not have been more pleasant. Very helpful and friendly.
Stayed 1 night in Oct 2022
Response from Veronica M., Norton Sleep Inn on Oct 13, 2022
Thank you!

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was sparse including the general appearance. Wouldn’t choose that brand again
Stayed 1 night in Oct 2022
Response from Veronica M., Norton Sleep Inn on Oct 7, 2022
Thank you for the review Tom. Safe travels.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Linda

Stayed 1 night in Sep 2022
Response from Veronica M., Norton Sleep Inn on Sep 15, 2022
Thank you for the review Linda.

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed at Sleep Inn and Suites. Pleasantly surprised with everything about our stay. Comfortable, clean, friendly, and loved the continental breakfast.
Stayed 1 night in Sep 2022
Response from Veronica M., Norton Sleep Inn on Sep 9, 2022
Thank you very much Sonya! We appreciate it and hope you'll stay with us again. Safe travels.

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, amenities
The lobby was sleek and comfortable with a lovely coffee/tea station available 24/7. The room was simple but clean and stocked appropriately. Amenities were as described. We slept well on comfortable mattresses. The staff was less than friendly, but still performed their duties, so overall a decent place to stay.
Stayed 1 night in Sep 2022
Response from Veronica M., Norton Sleep Inn on Sep 9, 2022
Thank you Dawn. I'm sorry you encountered a not-so-friendly staff member. I'll try to figure out who that was and have a chat with them. Have a great day.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly service, clean facility throughout. Best lodging choice in the region!
Stayed 1 night in Sep 2022
Response from Veronica M., Norton Sleep Inn on Sep 5, 2022
Thanks so much Gary! Have a great day!

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe
Stayed 2 nights in Aug 2022
Response from Veronica M., Norton Sleep Inn on Aug 30, 2022
We're glad you felt safe with us and hope we'll see you again. Thank you for the review!

10/10 Excellent

Greggory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place and staff was friendly:)
Stayed 1 night in Aug 2022
Response from Veronica M., Norton Sleep Inn on Aug 10, 2022
Thank you so much Joseph! We all very much appreciate it and hope you'll stay with us again.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Aug 2022
Response from Veronica M., Norton Sleep Inn on Aug 4, 2022
Thank you Frank! We appreciate the review!