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Reviews of Country Inn & Suites by Radisson, Valparaiso, IN

3 out of 5
Country Inn & Suites by Radisson, Valparaiso, IN
2020 Laporte Ave, Valparaiso, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 809 reviews" "
Rating 8 - Good. 254 out of 809 reviews" "
Rating 6 - Okay. 90 out of 809 reviews" "
Rating 4 - Poor. 42 out of 809 reviews" "
Rating 2 - Terrible. 13 out of 809 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Thank you so much for taking the time to leave a review for us. We are very pleased to hear that your enjoyed your time here with us. Look forward to seeing you the next time you are in the area!

8/10 Good

Joan, Muskegon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A favorite to stay in Valpo
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Thank you so much for your review! We look forward to seeing you next time.

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service
The curtains, 2 out of 3 layers were hanging and not moving correctly. We were on bottom floor so privacy was compromised until we figured out how to manually maneuver them. Everything else was great!
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Thank you for your feedback. We are glad to hear that you had a wonderful stay with us. We have addressed your concern with the curtains with are staff and assure you that we are working diligentely to ensure that such a situation does not occur in the future.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! Cozy and friendly, and everything was in good shape. Room and breakfast were good. Pool and hot tub were running and both warm. There's a Dairy Queen in the same parking lot! And a Culvers right across the street. Lots of other dining/shopping options in Valparaiso are a 5 minute or less drive away. Highly recommend!
Stayed 1 night in Mar 2024
Response from GM on Apr 5, 2024
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our pool, hot tub and breakfast! We hope to see you whenever your travels bring you back to this area.

10/10 Excellent

Dylan

Stayed 1 night in Mar 2024
Response from GM on Apr 18, 2024
Thank you so much for your wonderful rating!

6/10 Okay

Thomas

Disliked: Amenities
Pricing is right. However, I do not understand how this place is getting such high reviews on the other websites. The staff is nice, but do not respond to the text requests for service via SMS after they text me. My main issue was everything is outdated. HVAC is outdated. The carpets are all stained. The furniture is over 20 years old. The pillows are way too soft and cheap. The countertops and toilets are very very low. The grout is stain. The fan in the bathroom is super loud and sounds broken. They are trying to do some things with the landscaping. The staff is friendly. It is clean overall there are no outlets in the room hardly. There is no USB. They need to invest a lot of money And I do not believe they will. If you think you are going to get a really nice place for a cheap price, you are not. You are just getting a cheap place that is clean for the most part.
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Thank you for your feedback. We have noted your concerns and will address it with our team. We strive to provide an exceptional experience to our guests and keep up with the brand standards as we go along.

8/10 Good

Micah

Liked: Cleanliness, staff & service
I enjoyed my stay, it was pretty clean and it had many options in terms of local eatery ! I didn't like the fact I ordered a non smoking room but walked into a room that definitely smelt like it had someone smoking in it pretty consistently. The pool and hot tubs were very lack luster. I was hoping for an actual hot tub and not luke warm.
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Thank you for taking the time to leave a review for us. We are sorry to hear your enperience with the hot tub and smell in the room. I have addressed these concerns with our housekeeping and maintenance staff and assure you that we are working diligentely to ensure that such a situation does not occur in the future.

10/10 Excellent

Honor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights in order to go Indiana Dunes National Park. It was very convenient - about a 20 minute drive. And also only an hour frok Chicago. Valparaiso has a super cute downtown (check out Aftermath if you like cider) and it's also very conveniently located to many stores/restaurants. Breakfast for all 3 days was great - hot options were different (and delicious) every day. Lobby and rooms were clean and very cute. Bed was comfy. Staff was very friendly as well. We would definitely stay again!
Stayed 3 nights in Mar 2024
Response from GM on Apr 1, 2024
Thank you so much for taking the time to leave a wonderful review for us. We are delighted to hear that you enjoyed your stay with us and we look forward to seeing whenever you are back in this area!

10/10 Excellent

kaylyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising good breakfast, best I’ve ever had at a hotel. Staff was friendly and helpful. Quiet safe. Overall I would stay again.
Stayed 2 nights in Mar 2024
Response from GM on Mar 20, 2024
Thank you so much for taking the time to leave a review for us. We are very happy to hear that you enjoyed your stay with us and hope to see you the next time you are in the area!

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Thank you so much for your wonderful rating!

8/10 Good

Monique, Kodak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 3 nights in Feb 2024
Response from GM on Mar 9, 2024
Thank you very much!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Mar 9, 2024
Thank you so much for your excellent rating!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, solid breakfast
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Thank you for your review. We are so happy to hear that you enjoyed your stay with us!

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy. Not super modern. But probably one of the nicest hotels in Valpo. Staff was great.
Stayed 1 night in Feb 2024
Response from GM on Feb 22, 2024
Thank you so much for the review. I am very pleased to hear that your had a ncie stay with us and enjoyed our hospitality. We look forward to seeing you next time!

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay for the night. Was a bit overpriced for Valpo we think.
Stayed 1 night in Feb 2024
Response from GM on Feb 18, 2024
Thank you for your review and feedback.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service
The bathrooms although clean, had low, out of date toilets. Tough for a tall person.
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Thank you for taking the time to leave a review for us. We are glad to see that you enjoyed your stay with us. We have noted your concern with the toilets and will address this with our maintainance team.

10/10 Excellent

Valerie, Clayton

Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Thank you so much for your wonderful rating!

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in close to downtown.
Response from GM on Jan 23, 2024
Thank you so much for your review and excellent rating! We look forward to seeing you next time you are in the area

6/10 Okay

Balaram

Stayed 1 night in Jan 2024
Response from GM on Jan 14, 2024
Thank you for leaving a rating for us. We would appriciate any further details on how we could have made your stay more up to your expectations.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 14, 2024
Thank you so much for your excellent rating!

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay
The heater was loud and was awakened multiple time when it started.
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
Thank you for taking the time to leave a review for us. We are sorry to hear about the inconvenience you faced with the heater. We have addresed this concern with our staff and assure you that we are working diligentely to ensure that such an issue does not arise in the future.

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
It was very cozy
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Thank you for leaving a wonderful review for us. We hope to see you the next time you are in the area!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Thank you very much for leaving a wonderful rating!

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Jan 8, 2024
Thank you so much for your excellet rating!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Feb 6, 2024
Thank you so much for your wonderful rating!

10/10 Excellent

SHANNON, Three Rivers

Stayed 1 night in Dec 2023
Response from GM on Jan 14, 2024
Thank you so much for your wonderful rating!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay! The breakfast was amazing. We stayed two nights and I wasn’t expecting breakfast to be different the second day but it was and I was happy about that. The room was very clean. The housekeeping was very friendly along with the front desk staff. The hot tub was nice. The chemicals are a little strong but I guess you can expect that in a public pool. Overall it was a wonderful stay. Bed are comfortable. We will definitely stay here again in the future
Stayed 2 nights in Dec 2023
Response from GM on Dec 18, 2023
Thank you so much for taking the time to leave a review for us. We are very glad to hear that you enjoyed your time here with us. We hope to see you the next time your travels bring you back to our area!

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from GM on Dec 18, 2023
Thank you very much for your wonderful rating!

10/10 Excellent

Samuel A.

Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Thank you so much for your excellent rating!

8/10 Good

Christine, Centerville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Staff was friendly, location was great, breakfast was good. No room services unless your staying more then 3 days, not necessarily a big deal for me but would have been nice to have an option. We stayed 3 nights and having to go to the front desk every time we needed TP or a trash bag was inconvenient.
Stayed 3 nights in Dec 2023
Response from GM on Dec 14, 2023
Thank you for taking the time to leave a review for us. We are pleased to hear that you enjoyed your time with us. We would like to apologize for the inconvenience of not having daily houskeeping. This is a part of current hotel standards to keep our guests and staff safe and healthy. However, if this is something you would like have, we can definitely plan to do so.

10/10 Excellent

John

Response from GM on Feb 27, 2024
Thank you so much for a wonderful rating!

10/10 Excellent

Timothy

Stayed 3 nights in Nov 2023
Response from GM on Dec 21, 2023
Thank you so much for your wonderful rating!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Thank you for your wonderful rating!

10/10 Excellent

Rebekah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2023
Response from GN on Nov 30, 2023
Thank you very much!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I used the Fitness Room and the equipment was well maintained. Room was very comfortable. Breakfast was wonderful.
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Thank you so much for your review. We are delighted to hear that you enjoyed our facilites and hope to see you back the next time you are in the area!

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice. Facilities were very clean. The breakfast was nice
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Thank you for your review. We are very happy to hear that your enjoyed your stay with us!

10/10 Excellent

Clarissa

Travelled with partner
Nice location, close to restaurants and stores. Receptionist was very nice!
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Thank you for taking the time to leave a review for us. We are very pleased to hear that you enjoyed our hospitality!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from GM on Nov 30, 2023
Thank you so much for your excellent rating!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience overall.
Stayed 1 night in Nov 2023
Response from GM on Nov 7, 2023
Thank you so much for your review!

10/10 Excellent

Scott

Stayed 2 nights in Oct 2023
Response from GM on Nov 7, 2023
Thank you very much for your superb rating!

8/10 Good

Roger

Business traveller
Ghi
Stayed 1 night in Nov 2023
Response from GM on Nov 7, 2023
Thank you!

4/10 Poor

Caleigh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 7, 2023
Thank you for taking the time to leave a rating for us. We are very sorry to hear that you stay with us was not as expected. We have addressed your concerns with the outlets in the room and we hope to see you back the next time you are in the area so that we can provide you with a wonderful stay.

10/10 Excellent

Karie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from GM on Nov 7, 2023
Thank you so much for your excellent rating!

6/10 Okay

Jacob

Disliked: Staff & service, property conditions & facilities
It was fine i guess. The manager was very rude and unprofessional. She stopped me in the hallway right after i checked in and asked me to please keep an eye on my kids so they dont disturb other guests. Also asked me to make sure they're not running in the hallways. Just put me off.
Stayed 1 night in Oct 2023
Response from GM on Nov 7, 2023
Thank you for taking the time to leave a review for us. We are very sorry to hear that your experience was not up to yourexpectations with our guest services and hospiltality. We hope you will give us another chance and stay with us so that we can provide you with an exceptional experience.

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean
Stayed 1 night in Aug 2023
Response from GM on Nov 7, 2023
Thank you for leaving a review for us. We are very glad to hear your feedback!

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
It was a good stay, except there wasn’t enough lighting when taking a shower in the tub. The water felt too soft, once I rinsed off the soap my hands still felt like it still had soap on them.
Stayed 5 nights in Oct 2023
Response from GM on Oct 27, 2023
Thank you for taking the time to leave a review for us. We are glad to hear that you enjoyed your time here with us. We have noted your concers with the lighing and water and will address them with our maintenance team.

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from GM on Oct 27, 2023
Thank you so much!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GM on Oct 27, 2023
Thank you for your womderful rating!

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2023
Response from GM on Nov 7, 2023
Thank so for leaving us an excellent rating!