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Reviews of Residence Inn By Marriott Pentagon City

3 out of 5
Residence Inn By Marriott Pentagon City
550 Army Navy Dr, Arlington, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Great location
Stayed 2 nights in Nov 2019

8/10 Good

Deonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nu
Stayed 2 nights in May 2020

8/10 Good

Kelli

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Machai

Stayed 1 night in Jul 2020

10/10 Excellent

Matthew

Stayed 28 nights in Jul 2020

8/10 Good

Crystal, Washington DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much needed solo mini getaway and the Residence Inn Pentagon City did not disappoint! I've stayed here a couple times in the past and the property is still very well maintained and clean. The beds and pillows are super comfortable and paying an additional fee for in and out parking was very convenient. Even during COVID-19, the hotel makes sure the residents stay safe by enforcing a mask policy in all public areas. I felt safe and although I did my own sanitizing of the room, it felt clean. I even got upgraded to a landmark view without paying the extra moolah courtesy of the front desk-excellent customer service! I would definitely recommend this hotel!
Stayed 2 nights in Jul 2020

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel.
Always a great stay for the price.
Stayed 1 night in Jul 2020

8/10 Good

Kimmie, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly employees very nice and helpful. Considering they are short staff
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent room, good and clean, but very poor breakfast.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Tt, Dumfriez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing from customer service to the room really nice
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2020

10/10 Excellent

EKS, New York, NY

Travelled with partner
Liked: Cleanliness, amenities
Beautiful, clean, well appointed room with a small kitchenette, plates, glasses, silverware, etc. Very friendly, knowledgeable and helpful staff. Bed and pillows were extremely comfy and I loved the 12pm checkout. Parking is $33/nt which isn’t surprising being we were in Pentagon City. The lot was clean and relatively empty. Overall, a lovely overnight stay. Would definitely stay here again the next time we’re in the DC area.
Stayed 1 night in Jun 2020

4/10 Poor

Bammer, Birmingham, AL

Travelled with family
The property has not been well maintained. Porcelain tub had been poorly repaired. Carpet very old. Just not a nice hotel. However, the staff was very helpful and courteous.
Stayed 4 nights in Jun 2020

8/10 Good

Kesha

Business traveller
Liked: Cleanliness
i always stay here the hotel is great I was a little upset because atfer checking in i was told it will be breakfast on the go not what I was looking forward to I'll speak to the manager about that it wasn't told before I checked in
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2020

8/10 Good

Jennifer

Business traveller, Travelled with family
Liked: Room comfort
Very friendly staff but needs it be cleaned more often
Stayed 14 nights in Apr 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The convience of having a Kitchen allowed my trip to be less expensive. .
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and room size. One mattress was badly stained, otherwise the room was very clean and quiet. . I would have really liked to have coffee available in the lobby through the day.
Stayed 2 nights in Mar 2020

8/10 Good

Vijaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities
The location of the hotel is great. The staff in general is also very good the disappointment came in the check in. Usually Marriott has a way of greeting their guest and making them feel comfortable but this time I felt unwelcomed and the reception staff was really just making me feel like they felt like I was just putting more work for them when I am a guest at their hotel. Really not going to recommend this hotel to others and will try not to come and stay at this hotel again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Moody, wash d.c

Liked: Cleanliness, amenities
i always love to stay at this property the staff is great and they accept pets
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and spacious. Common areas were nice - breakfast was excellent
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Weekend Get Away
We could see the Pentagon from our room. The mall was right around the corner, Whole Foods around another corner, Starbucks on the same street. We asked the front desk the best and cheapest way for a family of four to get to Washington DC. He suggested Lyft or Uber which only cost $9. My girls said the hot tube had little kids jumping in and out of it and it was warm and not really hot but other than that the Breakfast was good and the beds were comfortable. Parking was $33 a night but cheaper than most parking. We will definitely stay there again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious rooms. The hotel staff is very friendly and made sure our stay was perfect.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly staff, good complimentary breakfast, shuttle helpful to get place as needed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Excellent property and beautiful view. Great location.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing!
Stayed 5 nights in Jan 2020

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Excellent service. Location was great, walking distance to shopping and metro transit.
Stayed 6 nights in Dec 2019

10/10 Excellent

Carly, Michigan

Travelled with family and small children
Liked: Cleanliness, amenities
Great location to everything. Close to stores, sites, etc. The staff was excellent and friendly. Breakfast got busy but you were always able to find a seat. Excellent stay!
Stayed 6 nights in Dec 2019

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Service
Great stay. Staff were brilliant....will stay again. Chris, Cynthia and all the team
Stayed 3 nights in Dec 2019

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean, Spacious and Friendly! Close to DC!
They were so friendly and accommodating. The room was immaculate and very comfortable. Conveniently located just over the bridge from downtown DC. I would highly recommend this hotel. Pool, Wi-Fi, very large spread for the free breakfast...everything was excellent!
Stayed 4 nights in Dec 2019

10/10 Excellent

VINAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay
It was a very pleasant stay especially with family and kids at this property . Would come back .
Stayed 9 nights in Dec 2019

10/10 Excellent

Koyan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the proximitt to the metro station and the breakfast. Little disappointed withthe food selections being repetitive each day and not varied enough.
Stayed 7 nights in Dec 2019

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person at the front desk was very friendly and knowledgeable about the area. I would love to stay in there every time I visit the DC area.
Stayed 1 night in Dec 2019

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Jenny, Philadelphia,PA

Travelled with family and small children
Liked: Cleanliness, amenities
friendly staff, clean room and pool, good breakfast!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good! Breakfast was decent. Only complaint was the mattress was very hard. Location was great! People were nice! Overall it was a good experience!
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice n clean ..and spacious but didnt like the idea that i had to pay 33 dollars a day ..never have i paid to park my vehicle at a hotwl that ive stayed in..was not posted on the ad when i reserved the room ..was surprise when i got there🤔🤔🤔🤔🤔😰😰
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Expected
We definitely enjoyed the property the room was more than we expected. Other than the fire alarm going off on Sunday morning while it was cold and raining outside. Will return in the future.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the breakfast the pool the front desk the rooms were awesome
Stayed 2 nights in Nov 2019