Ratings based on 1,067 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Orlando, FL

Posted 29-Jan-2015
Pros: Close to Metro
Cons: Staff could be friendly
Location: Many reasonably priced restaurants within walking dostance
Nice place. Complementary Breakfast in the morning was quite good.
3 out of 5
by A verified traveller

Posted 28-Jan-2015
Nothing special. I regret choosing this location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice accomodations

Posted 27-Jan-2015
Pros: close to work
Cons: bed comfort
Bed was stiff & uncomfortable, room would not cool down
3 out of 5
Recommended
for Everyone
by A verified traveller

convenient and clean and comfortable

Posted 27-Jan-2015
busy hotel seems well maintained but I don't like being put in accessible room, which is what this hotel seems to do with Expedia clients.
4 out of 5
Recommended
for Families
by A verified travellerfrom virginia

Good location near the crystal city underground.

Posted 21-Jan-2015
Pros: accomodating staff, early check in and late check out were very helpful
Cons: lock#1016
Location: 2.5 blocks to crystal city metro stop and from there the world ;)
Close to the crystal city underground and the metro stop. shuttle to DCA. Breakfast had good variety. Kids enjoyed the pool when it was open. room was clean and nice. room lock was iffy. once per day my child could open the 'locked' door without a key. #1016 might have needed a new battery in the lock. the security lock worked well while we were in the room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom North Carolina

Decent hotel, close to metro

Posted 20-Jan-2015
Pros: Convenient to the metro, free breakfast, free coffee/hot tea.
Cons: Pool staff, hotel needs some updates (bedding was not amazing and overall room was outdated)
Location: Location was great! Many restaurants within 1 - 3 blocks, very convenient to the metro.
Overall, this hotel is acceptable and would stay again in the future. Can't beat the price for on site parking, free breakfast, indoor pool, and 24hr free coffee/hot tea. I had 2 minor complaints. First, we could easily hear kids crying in other rooms as well as in the halls before 8am. There was also noise from the traffic/honking horns outside as well as a few late-nighters yelling. The second complaint is the pool staff. My daughter and I felt harassed by the staff attending the indoor pool. I was reprimanded for letting my child stay under water "too long" while I watched her (she is in 6th grade and has taken many swim lessons, even at a very young age). They also made us feel very nervous by reprimanding other adults and children while trying to enjoy the pool. The pool staff behavior reflects their lack of confidence for emergency situations and should be addressed as so. I hesitate to call the staff "lifeguards" because I have never been in a situation where lifeguards create tension and anxiety as they did on our trip. I totally understand safety but this seemed extremely excessive! Other than these 2 complaints, I would definitely return. This is a decent hotel with very friendly front desk staff and can overlook the pool issue and noise factor.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasure Trip

Posted 12-Jan-2015
Hotel fit our needs perfectly. Near the airport(free shuttle to and from) and near a Metro stop to get us in the city in Washington DC.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Surprise, AZ

Nice hotel, close to Reagan airport, and Metro.

Posted 5-Jan-2015
Pros: Close to Metro subway and bus system
Location: Pentagon city mall, Crystal City mall, resturants, Metro subway and bus system.
We stayed for a week with no problems. Nice and friendly staff. We would not have a problem with staying here again.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Honolulu

Quiet and pretty

Posted 4-Jan-2015
Very nice. I liked it. Close to the airport. Nice shuttle service. Would recommend it to anyone who wants a great hotel with good location. Glad to have the bag breakfast when we left early.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom VA

Good location

Posted 29-Dec-2014
Room was clean. Staff was courteous. Pool was clean . Rooms were quiet.