Property amenity

Reviews of Hotel Ambassador Brig

4 out of 5
Hotel Ambassador Brig
Saflischstrasse 3, Brig, VS

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 285 reviews" "
Rating 8 - Good. 103 out of 285 reviews" "
Rating 6 - Okay. 23 out of 285 reviews" "
Rating 4 - Poor. 10 out of 285 reviews" "
Rating 2 - Terrible. 3 out of 285 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2024
Response from Your Hotel Ambassador Team on Jan 30, 2024
Thank you very much!

10/10 Excellent

Kim

Stayed 2 nights in Oct 2023
Response from Your Hotel Ambassador Team on Nov 2, 2023
Thank you very much :)

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Your Hotel Ambassador Team on Oct 31, 2023
WOW! Thank you very much!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the train station, plus all of the downtown options. Quaint boutique hotel. Would definitely consider staying again when I return to Brig.
Stayed 1 night in Sep 2023
Response from Your Hotel Ambassador Team on Sep 29, 2023
Dear JamesThank you very much for your lovely feedback. We are looking forward to your return then and send you meanwhile our very best wishes.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Your Hotel Ambassador Team on Sep 14, 2023
Thank you very much for the 10 out of 10. You inspire us!

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Air conditioning. The staff was awful. Bed was uncomfortable.
Response from Your Hotel Ambassador Team on Aug 29, 2023
Dear JamesWe are very sorry you felt so bad here and were not able to enjoy your stay. It is true that we do not have air conditioning and that is for sure something we have to think about in the future. But we have fans in all rooms and you can always ask for an additional fan. Our beds are all new (bought in 2022.). It is difficult to find a bed that is comfortable to everyone. We are sorry that you think we are awful. We know that we screwed up because you wanted to stay in the room until 2pm and we did not tell the cleaning stuff, so they were cleaning your room when you got back to take a shower. We did apologize and we meant it. We are sorry, this has not been enough for you. We send you nevertheless our very best wishes.

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 👍
It was a pleasant stay. Nice clean suite. Will stay again in the future.
Stayed 1 night in Aug 2023
Response from Your Hotel Ambassador Team on Aug 15, 2023
Dear DonThank you very much and we are very happy to hear that you will stay with us again. We are looking forward to welcoming you soon and send you only our very best wishesI

8/10 Good

Roger

Stayed 1 night in Jul 2023
Response from Ihr Hotel Ambassador Team on Jul 24, 2023
Dankeschön!

10/10 Excellent

Darya

Stayed 1 night in Jul 2023
Response from Ihr Hotel Ambassador Team on Jul 24, 2023
Herzlichen Dank!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with excellent service.
Stayed 2 nights in Jul 2023
Response from Your Hotel Ambassador Team on Jul 7, 2023
Dear AnneThank you so much for your very much appreciated feedback. It was lovely having you as our guests and it would be even nicer having you back one day. Who knows... Please receive meanwhile our very best wishes.

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2023
Response from Your Hotel Ambassador Team on Jul 4, 2023
Dear MatthewThank you very much for your feedback. We hope you did not have any difficulites getting back home from Geneva. It would be lovely having you back again some day and meanhwile we send you our very best wishes

10/10 Excellent

Sabine

Stayed 1 night in Jun 2023
Response from Ihr Hotel Ambassador Team on Jun 28, 2023
Herzlichen Dank!

10/10 Excellent

Kristine

Stayed 1 night in Jun 2023
Response from Ihr Hotel Ambassador Team on Jun 23, 2023
Herzlichen Dank!!!

10/10 Excellent

Mattias

Stayed 1 night in Jun 2023
Response from Ihr Hotel Ambassador Team on Jun 15, 2023
Herzlichen Dank!

10/10 Excellent

Romeo

Stayed 1 night in Jun 2023
Response from Ihr Hotel Ambassador Team on Jun 9, 2023
Herzlichen Dank!Gerne auf bald und uinterdessen nur die besten Wünsche von uns.

10/10 Excellent

Han

Stayed 7 nights in May 2023
Response from Anna Katharina Hitz on Jun 8, 2023
Thank you very much :)We wish you safe travels and send you only best wishes.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The room is super clean, the staff is very friendly.
Stayed 1 night in May 2023
Response from Your Hotel Ambassador Team on May 9, 2023
Dear Dave Thank you very much and we wish you lovely holidays in Switzerland and Europe. Best regards,

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly! Anna, AndI, and Phillip made our stay so enjoyable. The restaurant food was amazing too and the hotel rooms were spacious and comfortable. We will definitely be back to Brig and will stay here for sure!
Stayed 1 night in May 2023
Response from Your Hotel Ambassador Team on May 9, 2023
Dear Robert and Barbara and friendsThank you very much for your very kind feedback. It was a pleasure having you here and we are very much looking forward to welcoming you back again. Meanwhile please receive our very best wishes and enjoy your trip through Europe!

8/10 Good

Mihail

Stayed 1 night in Apr 2023
Response from Ihr Hotel Ambassador Team on May 3, 2023
Danke, merci, grazie, thank you !

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel et cuisine, peti-dèj à revoir
Hotel bien placé et superbe restaurant. Peti bémol sur le petit déjeuner qui n'arrive pas au standard de l'hôtel. Fromage pré-emballé, pas de pain toast, confiture Hero premier prix....
Stayed 1 night in Feb 2023
Response from Votre équipe de l'hôtel Ambassador on Mar 2, 2023
Bonjour RolandMerci beaucoup de votre feedback. Nous sommes hereux que vous avez apprecier votre séjour chez nous. 212 / 5.000ÜbersetzungsergebnisseÜbersetzungNous serons heureux de prendre à cœur votre critique du petit-déjeuner. Ce serait un plaisir pour nous de vous accueillir à nouveau et en attendant, nous vous souhaitons tout le meilleur.

8/10 Good

Bert

Stayed 1 night in Feb 2023
Response from Ihr Hotel Ambassador Team on Mar 2, 2023
Herzlichen Dank!

10/10 Excellent

Jakob

Stayed 1 night in Feb 2023
Response from Ihr Hotel Ambassador Team on Mar 2, 2023
Herzlichen Dank

10/10 Excellent

Rashed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were super friendly. The steak in their restaurant was fantastic!
Stayed 1 night in Feb 2023
Response from Your Hotel Ambassador Team on Feb 7, 2023
Dear RashedThank you so much for your feedback. It is always easy for us to be friendly if the customers are as nice as you are. We send you only our best wishes.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brig is a beautiful town and we are so blessed to be able to stay in this friendly hotel just 5 mins walk from the train station. We were made to feel welcome from when we arrived. I hope to visit again.
Response from Your Hotel Ambassador Team on Dec 7, 2022
Dear RobinThank you so much for your wonderful feedback. We are looking forward to welcoming you again and send you meanwhile only best wishes and happy hollidays.

10/10 Excellent

Mario

Stayed 5 nights in Sep 2022
Response from Ihr Hotel Ambassador Team on Sep 20, 2022
Vielen herzlichen Dank und gerne auf ein andermal!

10/10 Excellent

Stephen, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet location right off (about 3 blocks) the main avenue with restaurants and train station. Anna at the front desk gave clear instructions on how to take an inexpensive (3.60CHF each way) clean nice bus to the amazing Thermabad pools and spa nearby. Brig was a nice layover day between Swiss Alps and onward train travels to Italy.
Stayed 1 night in Sep 2022
Response from Hotel Ambassador Team on Sep 12, 2022
Dear StephenThank you very much for your kind feedback. We are happy to read that you enjoyed your stay and we are looking forward to welcoming you again. We send you only our best wishes.

10/10 Excellent

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. The host was very helpful and informative. We found many great restaurants very close by The train station is a very short walk I say do t judge a book by its cover when you get off of the train. 1 block away is all that you could ever want in your Swiss travel
Stayed 1 night in Sep 2022
Response from Hotel Ambassador Team on Sep 10, 2022
Wow! Givoanna! A big thank you so much from deep of our hearts!You make us very happy and very proud and motivate us to always do our best! Thank you and hopefully we will be welcoming you in our Hotel again some day. Best regards,

8/10 Good

Anita

Stayed 1 night in Sep 2022
Response from Ihr Hotel Ambassador Team on Sep 6, 2022
Danke für die 8 von 10 Punkte. Gerne auf ein andermal wieder :)

10/10 Excellent

Tipu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Aug 2022
Response from Anna Katharina Hitz on Aug 24, 2022
Whoop whoop!You are making me very happy :) Thank you very much and only best wishes for you.

10/10 Excellent

yukako

Stayed 1 night in Aug 2022
Response from Your Hotel Ambassador Team on Aug 13, 2022
Thank you so much!

8/10 Good

George, Edlibach

Stayed 1 night in Aug 2022

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jul 2022
Response from Hotel Ambassador Team on Aug 2, 2022
Dear Bruce Thank you so much! We would be delighted welcoming you again. Meanwhile only our best wishes!

10/10 Excellent

Kim

Stayed 1 night in Jul 2022
Response from Hotel Ambassador Team on Jul 30, 2022
Thank you so much for the 10 of 10 points! Herzlichen Dank für 10 von 10 Punkten!

10/10 Excellent

Amen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Kristen

Stayed 1 night in May 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Very nice place. Close to train. Quiet, clean. Had a very good breakfast. My particular room was small, a little more space would have been nicer.
Stayed 4 nights in May 2022
Response from Ambassador team on May 15, 2022
Dear Michael Thank you very much for your nice feedback. We are happy to hear that you enjoyed your stay. In case you would like to revisit us, feel free to book a double room deluxe, a junior suite or our pent suite. Then you would have more space. We send you best wishes meanwhile and are looking forward to welcoming you again.

10/10 Excellent

Daniel

Stayed 1 night in May 2022
Response from Hotel Ambassador Team on May 4, 2022
Herzlichen Dank!

10/10 Excellent

Manoj

Stayed 1 night in Apr 2022
Response from Hotel Ambassador Team on May 3, 2022
Thank you very much. It was lovely having you here and we are sending you only best wishes!

10/10 Excellent

Walter

Stayed 1 night in Apr 2022
Response from Hotel Ambassador Team on May 3, 2022
Herzlichen Dank und gerne auf ein andermal!

6/10 Okay

Dominique

Stayed 1 night in Mar 2022
Response from Hotel Ambassador Team on Mar 15, 2022
Dear Dominique We are sad to see that you only give us 6 of 10. If you want to tell us more we would very much appreciate it as we always want to improve. Meanwhile we send you best wishes.

8/10 Good

John

Stayed 7 nights in Feb 2022
Response from Anna on Feb 25, 2022
Thank you John!

6/10 Okay

Monica, London

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel with character; small rooms and not properly heated rooms
Stayed 3 nights in Jan 2022
Response from Anne-Käthi Hitz on Feb 5, 2022
Dear Monica Thank you for your feedback. You can turn up the heating individually in the room and in case you still feel to cold, we gladly help out with extra blankets. I am sorry it was too cold for you.

10/10 Excellent

Cedric

Stayed 4 nights in Oct 2021
Response from Anne-Käthi Hitz on Nov 10, 2021
Herzlichen Dank!

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait! Le restaurant est un régal 👍 Excellente bouillabaisse et ravioles au mascarpone tièdes délicieux
Stayed 1 night in Sep 2021
Response from Anne-Käthi Hitz on Oct 1, 2021
Wow, quel retour d'information ! Merci beaucoup. Nous sommes très heureux que vous ayez apprécié votre séjour chez nous et nous espérons vous accueillir à nouveau. Dans l'intervalle, nous vous adressons nos meilleurs vœux.

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy hotel near station where we stayed for one night before catching the Glacier Express. We booked two single rooms, - they were clean and comfy with good showers though a bit small and dated and mildly low wattage. We ate in the hotel restaurant which was great but expensive, - as is all Switzerland for UK visitors! Great breakfast, lots of choice, and friendly staff.
Stayed 1 night in Sep 2021
Response from Anne-Käthi Hitz on Sep 23, 2021
Thank you for your lovely feedback. We agree on all you are comenting. It is true that our single rooms have everything except a lot of space. We therefor can only recommend to book a double room for single use. We hope to welcoming you again some day and send you meanwhile best wishes.

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swizz service
Frendly staff and excellent service. 5 minutes Walk from the station and close to Old town. I have travelled many continents Ambassador Maybe the best. to it’s priceeIw
Stayed 3 nights in Aug 2021
Response from Anne-Käthi Hitz on Sep 1, 2021
Dear Henning Thank you for this excellent review. You make us very proud and we are looking forward to do our best everyday again. We are looking forward to welcoming you soon and send you meanwhile best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Anne-Käthi Hitz on Sep 1, 2021
Dankeschön und vielleicht auf ein andermal? Uns würde es freuen!

10/10 Excellent

Erich

Stayed 2 nights in Jun 2021
Response from Anne-Käthi Hitz on Jul 1, 2021
Herzlichen Dank!

10/10 Excellent

Cedric

Stayed 4 nights in May 2021
Response from Anne-Käthi Hitz on Jun 16, 2021
WOW! Herzlichen Dank!

10/10 Excellent

Marcela

Stayed 2 nights in Apr 2021
Response from Anne-Käthi Hitz on Apr 15, 2021
Herzliches Dankeschön für die volle Punktzahl!