Indoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews of Hôtel Spa Restaurant l'Ostella

4 out of 5
Hôtel Spa Restaurant l'Ostella
17 rue Maréchal Juin, Bastia, Corsica

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 146 reviews" "
Rating 8 - Good. 53 out of 146 reviews" "
Rating 6 - Okay. 12 out of 146 reviews" "
Rating 4 - Poor. 1 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Stayed 2 nights in Dec 2023
Response from Hôtel Ostella on Dec 12, 2023
Bonjour,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour parmi nous. Nous sommes désolés que notre établissement n'ait su satisfaire vos attentes. Vous avez réservé une chambre confort qui finalement ne vous convenait pas. Nous vous ayons surclassé gratuitement dans une chambre de catégorie supérieure. Notre restaurant était privatisé, nous vous avions prévenue à l'avance . Vous avez demandé un gouter que nous vous avons offert avec plaisir Nous espérons que vos puissiez trouver une structure plus adaptée à vos besoins. Bien Cordialement

8/10 Good

Benjamin

Stayed 1 night in Dec 2023
Response from La Direction et l'ensemble de l'équipe de l'Hôtel. on Dec 6, 2023
Bonjour Benjamin,nous vous remercions pour cette jolie note.Nous sommes heureux de lire votre satisfaction à travers cette note.Nous sommes ravis d'apprendre que nos prestations ont sus vous satisfaire afin de passer un agréable séjour parmi nous.Nous espérons vous revoir très prochainement.Bien cordialement.

10/10 Excellent

ALAIN

Stayed 1 night in Oct 2023
Response from La Direction et le personnel de l'Ostella on Nov 8, 2023
Bonjour, Merci pour cette évaluation. Nous espérons vous accueillir de nouveau à l'Ostella. Bien cordialement,

8/10 Good

Maria

Stayed 1 night in Sep 2023
Response from L'équipe et la Direction de l'Hôtel Ostella on Oct 10, 2023
Bonjour Maria,Nous vous remercions pour cette magnifique note,Nous sommes heureux de lire que nos prestation vous ont permis un bon déroulement de séjour,En espérant de vous refaire vivre la meme experience à l'Hôtel Ostella.Bien cordialement.

10/10 Excellent

Melanie

Stayed 3 nights in Aug 2023
Response from Lidia - Réceptionniste on Aug 24, 2023
Bonjour Melanie,Nous vous remercions pour cette magnifique note,Nous sommes ravis de lire votre satisfaction à travers cette dernière.Nous serons honorée de vous refaire vivre la meme expérience parmi nous :)Au plaisir de vous lire.Bien Cordialement.

10/10 Excellent

Caroline

Stayed 3 nights in May 2023
Response from The Hotel Manager and the Ostella team on Jun 10, 2023
Hi, Thank you for your evaluation. Best regards,

8/10 Good

Wiliam

Travelled with family
Liked: Cleanliness, staff & service
The desk clerks at the hotel were excellent particularly Alex who did whatever she could to make our stay as pleasant as possible. We also enjoyed the food and the service in the dining room. We were very disappointed to find that there was no fridge in the room--the only hotel of the 11 on our trip. We could store things in their fridge but that is not the same. Also there were no amenities such as shower cap or makeup remover pads, body lotion. Alex did get some for me but it would be nice to provide those in the room.
Stayed 2 nights in May 2023
Response from The Hotel Manager and the Ostella team on Jun 10, 2023
Hi, Thank you for your review. We are glad to read that our service have been appreciated. We have taken notes of your remarks and we thank you for that. We hope to see you soon. Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the restaurant was really nice
Stayed 2 nights in Jul 2019

10/10 Excellent

MargoMilman, Los Angeles, ca

Liked: Cleanliness, staff & service
Great service, beautiful lobby and rooms. Clean. No English stations on tv only down side
Stayed 1 night in Oct 2018

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Lovely staff stayed there to get to Airport early next morning--straight down the motorway-20 minutes Difficult to get to unless you knew how to get off the motorway-but once you did the entrance/exit was obvious! Quiet. Tasty buffet that night.Would stay again
Stayed 1 night in Sep 2018
Response from Hotel Ostella on Oct 26, 2018
Bonjour, Nous vous remercions d'avoir écrit cet avis. Nous sommes ravis que l'ensemble de notre établissement ai répondu à vos attentes. En effet, la sortie de route est un peu difficile à trouver au début mais après un vrai jeu d'enfants ! Nous espérons vous revoir prochainement à l'Ostella afin de vous faire passer un agréable séjour. Cordialement, Hotel Ostella

10/10 Excellent

Manon, Whitby, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, beautiful breakfast. Free parking, did not have a chance to enjoy the amenities.
Stayed 2 nights in Aug 2018
Response from amelie on Aug 30, 2018
Hello, Thank you for taking the time to write us an opinion. We are delighted that our hotel has met your expectations! See you soon at Ostella, Regards, Hotel Ostella

10/10 Excellent

sidika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay
Overall extremely satisfied. The checking and out were great. Front reception were always informative and helpful, they went out of there to help. You can not fault any of the staff. Beds were extremely comfortable and clean. Only down fall it's a bit of a hike to Bastia centre. You can't have everything. Beautiful local beach. Quiet location next to massive supermarket.
Stayed 2 nights in Aug 2018
Response from Amélie on Aug 15, 2018
Hello, We thank you for this review and we are delighted to have met your expectations. Indeed, the staff is dedicated to its customers and always looking for excellence. We are happy that our installations have satisfied you See you soon at Ostella, Best regards Hotel OSTELLA

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel L'Ostella was quite good. We arrived late afternoon and were greeted by a lady at reception who spoke excellent English. Our motorcycles were given the best parking right on the entry to the hotel. The rooms were well appointed and comfortable if a little outdated. The pool and relaxation area again is a little dated but relatively comfortable. Fantastic breakfast with an egg station where they made fresh eggs - an omelette or fried - really very nice. The coffee could have been better though..... As the hotel is quite a way out of the old/historic town they offer something special every night for dinner. We were there on Wednesday and Thursday nights and they had a paella night and live music on the respective nights. Great service and well priced. Good on you Ostella! The area is not too flash though - quite industrial in a new way. There's a big supermarket complex nearby and the local beach is a longish walk from the hotel - part of which is along the train line!! Tip: if you're leaving on an early ferry ensure you pay your account the night before!
Stayed 2 nights in Aug 2018
Response from Amélie on Aug 14, 2018
Hello, We thank you very much for writing this review. We are pleased that our hotel has met your expectations as well as our services and staff. We hope to see you soon in Corsica and Ostella! Regards, Hotel Ostella

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Handy for Airport.
Limited food offering, near enough nothing at times of the year. Good breakfast. So plan what you are doing. Pool OK. Good gym
Stayed 1 night in Jul 2018
Response from Amélie on Aug 17, 2018
Hello, We thank you for writing this review. Indeed, our restaurant is closed at noon during the summer season but is open every evening from 19:30 to 23h and we regularly offer themed evenings such as Jazz evenings, plancha parties at will etc. We hope to see you again soon at the Ostella, Regards, Hotel OSTELLA

8/10 Good

Noornaz

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel staff great Breakfast fine Room was comfortable but little things niggled. Tea n coffee making facilities but no milk even when asked. Quite cramped for a superior double No fridge
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for one night
Very hard to find as we arrived in evening at Bastia airport. Staff very friendly. Room was ok for the night. They were having a group conference so it was very noisy in lobby area. Fools was mediocre to poor in restaurant and expensive. Not a good value.
Stayed 1 night in Sep 2017

4/10 Poor

Richandsas, UK

Liked: Staff & service
Disliked: Property conditions & facilities
What Restaurant?
Be sure to read the small print. The Hotel calls itself Spa Restaurant but apparently the Restaurant doesn't operate in the winter (September) and the pool was closed for maintenance so I can't review that. Nearest restaurant was a couple of miles away but they said they could order a pizza for delivery. Spoiled an otherwise enjoyable visit to Corsica. Definitely would not use this hotel again
Stayed 1 night in Sep 2017
Response from Reception Manager on Nov 30, 2017
Good evening Richandsas, Firstly, let me thank you for having shared your experience at Ostella. I am taking over the responsibilities of rooms division management and we are sorry for the delay of our reply. I would like to give some details regarding your opinion about our establishment. Indeed, our pool must have been closed during two days for sanitary reason as the chlorine and pH analyses were not good. It can happen sometimes and it was the second time and hopefully the last in the year. We understand the inconvenient you encountered upon your stay and we are sorry for this. For information also mentioned on Expedia website, our pool and Jacuzzi are actually closed until the 15th December for renovation. Sauna is available for free during this period. Regarding our restaurant, we could consider some year the low season in Corsica starting from September, our restaurant is closed on Saturdays and Sundays from September to June, however open from Monday to Friday for lunch from noon to 2:00pm and for dinner from 7:00pm to 10:00pm. You can note that it is noticed on Expedia website as restaurant open "selected days", unfortunately we are not able to define the days on Expedia website... That's why we suggested you other restaurant located in town center, 4 kms from the hotel, or food delivery like Italian food and the best Japanese food in Bastia. We would be really happy if you could come back and having lunch or dinner at the Ostella as we have a very well-known restaurant in Bastia. I would be happy to look after your next stay if some day you would be back to Bastia. Do not hesitate to contact me at commercialostella@orange.fr WIth our best regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Odd hotel
Odd location. Odd beds. No lights in bathroom. No parking. Nice woman at reception desk.
Stayed 1 night in Aug 2017
Response from Tarik, service commercial on Sep 16, 2017
Dear Customer, Thank you for taking the time to evaluate your stay at the Ostella. We are sorry to hear that your stay is not to your liking. We hope you will leave us a second chance on your next visit. We cordially greet you. Tarik, sales department

8/10 Good

Gabriele, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice restaurant
Hotel has a restaurant that serves meals on a beautiful terrace. Quite peaceful and enjoyable.
Stayed 1 night in Aug 2017
Response from Tarik, sales department on Aug 28, 2017
Dear Customer, We thank you very much for taking the time to write your stay at the Ostella as well as highlighting the quality of our restaurant. We appreciate your return. We are delighted that you enjoyed it. Looking forward to welcoming you again during your next stay in Bastia, we warmly greet you. Tarik, sales department.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La direction et l'équipe de l'Hôtel Ostella. on Nov 27, 2023
Bonjour Anthony,Nous vous remercions pour cette magnifique note,Nous sommes ravis de lire que la qualité de nos prestations ont sus vous satisfaire et assurer un bon déroulement du séjour.Nous espérons vous revoir très vite parmi nous :).Bien à vous

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from L'équipe et la Direction de l'hôtel Ostella. on Oct 10, 2023
Bonjour Marie,Nous vous remercions pour cette jolie note,Nous sommes heureux d'apprendre que la qualité de nos services ont été à la hauteur de vos attentes.Au plaisir de vous revoir très vite ;)

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une nuit seulement, mais très agréable je recommande
Stayed 1 night in Oct 2023
Response from La Direction et l'équipe de l'Ostella. on Oct 7, 2023
Bonjour, Nous vous remercions d'avoir pris le temps de nous écrire cette évaluation positive. Nous espérons vous revoir bientôt à l'Ostella. Bien cordialement,

8/10 Good

Estelle

Stayed 1 night in Sep 2023
Response from L'équipe et la Direction de l'Hôtel Ostella on Oct 10, 2023
Bonjour Estelle,Nous vous remercions d'avoir laisser une evaluation positive sur votre experience en notre compagnie.En espérant vous revoir très vite parmi-nous.Bien à vous.

10/10 Excellent

Jean Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant, propreté irréprochable. Le restaurant propose des plats très gouteux et petits dejeuners variés. Le SPA entouré des jardins est un lieu très reposant que l'on a apprécié après une journée de tourisme à Bastia. On recommande fortement et quand on reviendra on retournera à l'Ostella.
Stayed 1 night in Sep 2023
Response from Lidia - Réceptionniste on Sep 30, 2023
Bonjour Jean Claude,nous vous remercions pour cette magnifique note,nous sommes ravis de lire que la qualité de nos services, notre personnel, notre restaurant, la variété de notre petit dejeuner ainsi de notre jardin relaxant vous ont permis de passer un agréable séjour en notre compagnie,Nous vous remercions pour votre recommandation et nous espérons vous refaire vivre la même expérience.

8/10 Good

Luc Payette

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2023
Response from La Direction et le personnel de l'Ostella on Nov 8, 2023
Bonjour, Nous vous remercions pour cette évaluation. Nous espérons vous revoir bientôt à l'Ostella. Bien cordialement,

10/10 Excellent

Tanguy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une vraie petite bulle hors du temps
Quelle jolie découverte pour un court séjour professionnel. Que dire, l'hôtel en lui même propose en plus du logis un restaurant, une salle de sport indépendante mieux équipée que certaines petites structures spécialisées, des salles de travail et un espace bien être pour se ressourcer. Un grand merci à l'ensemble des équipes pour sa gentillesse et sa bienveillance ainsi que le bonheur qui devient communicatif par les nombreux sourires. Je reviendrai sans doute en famille pour faire découvrir ce superbe endroit à mes proches
Stayed 1 night in Sep 2023
Response from Lidia - Réceptionniste on Sep 11, 2023
Bonjour Tanquy,Nous vous remercions de nous avoir partager votre expérience positive lors de votre séjour à l'Hôtel Ostella,Nous sommes heureux de lire votre satisfaction à travers votre ressentis sur nos services ainsi que nos prestations qui vous ont assurée un bon déroulement du séjour parmi-nous.En espérant de vous revoir et de vous refaire vivre la même expérience ;)Bien à vous.

10/10 Excellent

Alain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres confortables. Personnel courtois. Repas délicieux.
Stayed 2 nights in Aug 2023
Response from Lidia - Réceptionniste on Sep 11, 2023
Bonjour Alain,Nous vous remercions pour votre joli commentaire,Nous sommes heureux de lire que la qualité de nos chambres, du personnel ainsi du notre restaurant vous ont perms de passer un agréable séjour en notre compagnie.Au plaisir de vous revoir très prochainement :).Bien cordialement.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente en todo
Stayed 2 nights in Aug 2023
Response from Lidia - Réceptionniste on Aug 14, 2023
Hola Carlos,Gracias por su maravillosa nota,Es un gran placer leer que nuestros servicios estuvieron a la altura de sus expectativas.Esperamos verle de nuevo.AtentamenteLa dirección y el personal del Hotel Ostella

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire sur cet hôtel. Très propre, personnel très sympathique et attentionné. Si vous venez en voiture (conseillé) un parking est prévu et permet également de recharger les voitures électriques. Le bémol est sans doute d'être un peu éloigné des zones touristiques de Bastia avec peu de restaurants dans les environ. Nécessité d'avoir un moyen de transport.
Stayed 13 nights in Jul 2023
Response from Lidia - Réceptionniste on Sep 11, 2023
Bonjour Christophe,Nous vous remercions d'avoir partager votre ressentis lors de votre séjour en notre compagnie,Nous sommes ravis de lire que l'ensemble de nos services ont été à la hauteur de vos attentes,Au plaisir de vous revoir très vite ;),Bien à vous.

10/10 Excellent

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
des vrais pros
Séjour pro avec des vrais pros ! absolument rien à redire. Le personnel est vraiment adorable Ne changez pas
Stayed 1 night in Mar 2023
Response from La Direction et l'équipe de l'Ostella. on Apr 9, 2023
Bonjour, Nous vous remercions pour avoir pris le temps de nous écrire ce joli commentaire. Nous espérons pouvoir vous accueillir de nouveau bientot. Bien cordialement,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from La Direction et l'équipe de l'Ostella. on Apr 9, 2023
Bonjour, Nous vous remercions pour cette note positive!Nous espérons vous revoir bientôt, Cordialement,

10/10 Excellent

BERNARD

Stayed 1 night in Feb 2023
Response from La Direction et l'équipe de l'Ostella. on Apr 9, 2023
Bonjour, Merci beaucoup pour votre note!Cordialement,

8/10 Good

Verified traveller

Stayed 13 nights in Aug 2019

6/10 Okay

Gérard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expérience décevante pour l'équipement.
Le SPA n'est qu'une offre complémentaire Elle est chère 30 euros pour un équipement très moyen. La moindre des chose aurait été de pouvoir y accéder en tant que client de l'hôtel à un prix avantageux. La salle de Gym est ridicule. Pas de piscine, sauna ? La plage non loin de l'hôtel n'est pas terrible. très petite. Mieux prendre une voiture pour aller au sud de la ville.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très agréable. Le personnel est au top, surtout ne changer rien, tout est en votre faveur. Je le recommande et merci pour tout se que vous apportez à vos clients
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le SPA était un plus. Personnel très serviable. Belle chambre
Stayed 1 night in May 2019

10/10 Excellent

Slava, Antibes, France

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, sauberes und gut ausgestattetes Zimmer. Der Duft des Duschgels einfach super - wie ein Parfüm!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Très bon rapport qualité prix ................................................
Stayed 3 nights in Mar 2019

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En voyage en Corse pour le travail, j'ai réservé dans cet hôtel pour une nuit. Le personnel de l'hôtel est très accueillant et aux petits soins. L 'espace bien être proposant piscine, jacuzzi est au top et je ne parle pas de la salle de sport qui offre tous les appareils sportifs high-tech nécessaires! Le repas était excellent et servi par une équipe très souriante et accueillante. Mon seul bémol serait la chambre que j'ai trouvé un peu vieillotte mais très propre cependant.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux, réactivité du staff . Les équipements sont au top.
Stayed 1 night in Feb 2019

8/10 Good

JUAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Le personnel est très attentionné, y compris au restaurant qui propose des assiettes (trop) copieuses et délicieuses ! En travaux cet hiver, l'hôtel avec son spa, piscine intérieure et jacuzzi est très agréable. La vue montagne est préférable si vous préférez la tranquillité. Pour la vue mer, il faudra supporter le bruit de la nationale.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Dec 2018

6/10 Okay

Hans, Amsterdam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel elevator old and screaching. Room far to hot and very difficult to cool. Opening window too noisy. Staff very pleasant and supportive, however. Diner and breakfast better than expected
Stayed 2 nights in Nov 2018

8/10 Good

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018