Availability: The Palace of the Lost City
Luxury Twin RoomMax Occupancy: 2 guests (up to 1 child, 1 infant)
Paraplegic RoomMax Occupancy: 2 guests (up to 1 child, 1 infant)
Superior Luxury RoomMax Occupancy: 2 guests (up to 1 child, 1 infant)
Superior Luxury Family RoomMax Occupancy: 4 guests (up to 3 children, 2 infants)
Superior Luxury Pool Facing RoomMax Occupancy: 2 guests (up to 1 child, 1 infant)
Junior SuiteMax Occupancy: 2 guests (up to 1 child, 1 infant)
Superior SuiteMax Occupancy: 2 guests (up to 1 child, 1 infant)
Royal SuiteMax Occupancy: 2 guests (up to 1 child, 1 infant)
African SuiteMax Occupancy: 4 guests (up to 3 children, 2 infants)
King SuiteMax Occupancy: 4 guests (up to 3 children, 2 infants)
5-star luxury hotel with 3 restaurants in Sun City (Sun City - Pilanesberg National Park)
This luxury hotel is located in Sun City (Sun City - Pilanesberg National Park), close to Lost City. Area attractions also include Pilanesberg National Park.
In addition to 3 restaurants, The Palace of the Lost City features a golf course. Other amenities include a full-service spa and a casino.
Televisions come with cable channels. Guestrooms also feature wireless Internet access (surcharge), air conditioning, and safes.Information missing or incorrect? Tell us!
Renovations & Closures
- The hotel will be renovating from 19 May 2014 to 27 June 2014 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
- Water park
Every effort will be made to minimize noise and disturbance.
- Outdoor pool
The Palace of the Lost City Amenities
In addition to a full-service spa, The Palace of the Lost City features a golf course and a water park (surcharge). Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is available for a surcharge.
Business-related amenities at this 5-star property consist of a business center and small meeting rooms. Event facilities include a conference center and conference/meeting rooms. This luxury hotel also offers a casino, a nightclub, and a sauna. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Arcade/game room
- Business center
- Total number of rooms - 335
- Safe-deposit box at front desk
- Hair salon
- Number of floors - 8
- Shopping on site
- Coffee shop or café
- Free breakfast
- Conference space
- Dry cleaning/laundry service
- Express check-out
- Full-service spa
- Turkish bath/Hammam
- Gift shops or newsstand
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Water park access (surcharge)
- Meeting rooms
- Multilingual staff
- Free valet parking
- Poolside bar
- Room service (24 hours)
- Number of restaurants - 3
- Number of meeting rooms - 10
- Golf course on site
- Tennis on site
- Conference center
- Number of buildings/towers - 1
- Steam room
- Supervised childcare/activities
- Wedding services
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
Free valet parking
- Room Amenities
- Air conditioning
- Complimentary newspaper
- Coffee/tea maker
- Daily housekeeping
- Turndown service
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Separate bathtub and shower
- In-room childcare (surcharge)
- In-room safe
- Cable TV service
- Wireless Internet access (surcharge)
A complimentary breakfast is offered.
Crystal Court - This restaurant specializes in Vegetarian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Plume - This restaurant specializes in African cuisine and serves dinner only.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park (surcharge). Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Segway rental/tour on site
- Tennis on site
- Volleyball on site
- Water skiing on site
- Game viewing nearby
- Safari nearby
- Golf driving range on site
- Golfing on site
- Hiking/biking trails on site
- Horse riding/rental on site
- Playground on site
- Racquetball/squash on site
- Ziplining on site
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Detoxification wrap
- Manicures and pedicures
- Body wraps
- Aromatherapy treatments
- Sauna in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible parking
- In-room accessibility
The Palace of the Lost City Policies & Fees
Check-in time starts at 2 PM
Check-out time is 11 AM
- Payment types
Accepted at this hotel: American Express, Diners Club, Visa, MasterCard
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Additional Details
No pets and no service animals are allowed at this property.
Awards & Affiliations
- The property is a member of the Leading Hotels of the World.
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa’s official quality assurance organization.