Availability: The Palace of the Lost City

Room type

Luxury Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Paraplegic Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Luxury Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Luxury Family Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Superior Luxury Pool Facing Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Royal Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

African Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

King Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

5-star luxury hotel with 3 restaurants in Sun City (Sun City - Pilanesberg National Park)

Location

This luxury hotel is located in Sun City (Sun City - Pilanesberg National Park), close to Lost City. Area attractions also include Pilanesberg National Park.

Hotel Features

In addition to 3 restaurants, The Palace of the Lost City features a golf course. Other amenities include a full-service spa and a casino.

Room Amenities

Televisions come with cable channels. Guestrooms also feature wireless Internet access (surcharge), air conditioning, and safes.

Renovations & Closures

Details
The hotel will be renovating from 19 May 2014 to 27 June 2014 (completion date subject to change). The following areas are affected:
  • Water park
Guests will have access to the following alternate facilities during the renovation:
  • Outdoor pool
Every effort will be made to minimize noise and disturbance.

The Palace of the Lost City Amenities

General

In addition to a full-service spa, The Palace of the Lost City features a golf course and a water park (surcharge). Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and small meeting rooms. Event facilities include a conference center and conference/meeting rooms. This luxury hotel also offers a casino, a nightclub, and a sauna. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Arcade/game room
  • Business center
  • Total number of rooms - 335
  • Safe-deposit box at front desk
  • Hair salon
  • Number of floors - 8
  • Shopping on site
  • Bar/lounge
  • Casino
  • Coffee shop or café
  • Free breakfast
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Full-service spa
  • Turkish bath/Hammam
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Water park access (surcharge)
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Free valet parking
  • Garden
  • Poolside bar
  • Room service (24 hours)
  • Number of restaurants - 3
  • Number of meeting rooms - 10
  • Golf course on site
  • Tennis on site
  • Conference center
  • Sauna
  • Number of buildings/towers - 1
  • Steam room
  • Supervised childcare/activities
  • Wedding services
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Internet

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge

Parking

Free valet parking

Room Amenities
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Desk
  • In-room safe
  • Television
  • Cable TV service
  • Wireless Internet access (surcharge)
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Dining

A complimentary breakfast is offered.

Crystal Court - This restaurant specializes in Vegetarian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Plume - This restaurant specializes in African cuisine and serves dinner only.

24-hour room service is available.

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Recreation

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park (surcharge). Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site
  • Tennis on site
  • Volleyball on site
  • Water skiing on site
  • Game viewing nearby
  • Safari nearby
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Racquetball/squash on site
  • Ziplining on site
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Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Detoxification wrap
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible parking
  • In-room accessibility

The Palace of the Lost City Policies & Fees

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Accepted at this hotel: American Express, Diners Club, Visa, MasterCard

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

No pets and no service animals are allowed at this property.

Awards & Affiliations

Details
  • The property is a member of the Leading Hotels of the World.

National Rating

Details

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa’s official quality assurance organization.

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