Our stay started with very few people at the hotel and we loved it! The wait staff were very interactive and attentive. The facilities are good, however, need some repairs. The food was very nice. Mid week the hotel filled up and things got crazy. There were a lot of young families and also young adults who were there unchaparoned. The young people were very disruptive, drinking through the night and very loud. It didn't appear to be a concern to the staff. Many of the young people were falling down drunk and vomiting and I didn't see any of the staff intervene. In all I would stay here again, but maybe not during the down season when school is letting out.
This was truly a beautiful resort. Nicely located, it's spread on 2 blocks and leads to the beach. There's a nice restaurant right next to the beach, with a varied menu and a buffet. The food was good. Overall service at the resort is top-notch- if you need anything, just ask! They went over and above my expectations. The room was nice and clean.
Our 2nd time staying in this resort, once again nothing but good things to say. I love the remodeling they did to the front. Clean and colorful rooms, awesome view of the pool and some ocean view from our room. Can't wait to go back. Really recommend it, great price.
"Immaculately looked after hotel with fabulous staf"
This is a beautiful place to stay the grounds are immaculate! Vistas of the Sierra Madres and the beach. it has quiet pools and noisy family fun pools. The rooms are clean and spacious. The staff is amazing our maid Amelia was awesome and Diego in Concierge services was incredible he made our trip memorable. Also we love that theres shopping mall down the street where you can buy anything you need and local buses just outside on the street.
We've been to many places in Puerto Vallarta, but always come back to Los Tules for the peaceful relaxing beach and pools-during the week (weekends are busier with Mexican families). Lush coconut groves, low-rise condos with stairs that seem to be designed by Dr Seuss, and plenty of pools and loungers to enjoy. This was our first rental with Villas Del Sol (one of several ways to visit Los Tules) and their service was fine--no inventory hassles and a late checkout granted with no extra charge. We had a ground floor studio in building 20 which faces the adjoining Fiesta Americana hotel. We used to visit their bar and restaurant which we judged slightly better than Los Tules' own, but they recently became all-inclusive and have put up a fence to keep the Los Tules visitors out--disappointing. As for the room, it's like others have said: great kitchen, hard bed, kind of shabby interior, but great value for the location and worth the trade-off, in our opinion. We'll keep coming back!
Great service from check-in to check-out. Puerto Vallarta can get hot so the pool and beach are a great relief. The pool is well-maintained, pretty environment and a good size. I'm an early riser so I'd walk down and drink my coffee at the beach side and every morning I'd see the staff going through their ritual of making it pucture perfect. There are sit down restaurants and buffet service. On several occasions the servers walked my plate selection to the table for me :). Enjoyed that service. The rooms are spacious, modern and clean. Hilton hotels have great pillows and mattresses. The lobby has desk tops, open bar, 3 large screens and a nice breeze that runs through it. For air conditioning your room or the restaurants will be your haven. The evening sunsets are spectacular!
Large resorts dominate the Hotel Zone, arguably the center of Puerto Vallarta tourism. This area includes the Maritime Terminal, where cruise ships dock. Across the street, visitors can see authentic bullfights at La Paloma Bullring. Like its southern half, the North Hotel Zone’s main attraction is the crescent-shaped bay. Water sports are in abundance, as are restaurants, bars, and shops.