My stay here was fine not great. I did have a few issues with my first room. My toilet stopped working in the middle of the night. After trying to call the front desk in the morning, the “at your service” button told me the # was not a working #! I tried dialing zero, I ended up in someone’s voicemail! No live person to communicate with! I was left with the only option to go down to the front desk, after I used the RR’s on the 1st floor, I then spoke with the front desk. I explained the above issues. I told the front desk I was getting ready to attend my niece’s funeral and would stop by the front desk on my way out. A little after 9:00 am, I let the same person know I was leaving and would be gone all day.
12 hours later, I came back to my room with the toilet still not working. Your front desk FAILED to let anyone know about the above issues! The front office manager, Cora was the unfortunate one to deal with me and my demand for a new room. She did get me a new room and was sweet enough to help me pack my things and move me to the new room.
The cleanliness of the bathroom in the 2nd room was not at all acceptable. There was hair, not mine on the shower walls and if that wasn’t bad enough, there was hair on the ceiling near the bathroom door! I thought about taking a picture, but I didn’t.
The pillows were awful and bed was okay, not great!
I don’t know if I would stay here again.