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Reviews of Beach Quarters Resort

2.5 out of 5
Beach Quarters Resort
501 Atlantic Avenue, Virginia Beach, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 511 out of 1118 reviews" "
Rating 8 - Good. 291 out of 1118 reviews" "
Rating 6 - Okay. 131 out of 1118 reviews" "
Rating 4 - Poor. 91 out of 1118 reviews" "
Rating 2 - Terrible. 94 out of 1118 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the suite we stayed in. The ocean view was great. It was very nice. Could use more towels for for 6 people and lack of large garbage cans. We did not like the parking which was super tight for our tacoma truck nor the fact thay many things were closed at the lobby.
Stayed 2 nights in Apr 2024

2/10 Terrible

CORINNE

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super loud property next to a naval base with flights. Rooms were not cleaned correctly, linens were not available when needed. Just all around terrible experience.
Stayed 4 nights in Apr 2024
Response from Kianah J on Apr 14, 2024
Thank you for taking the time to provide honest feedback.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kianah J on Apr 14, 2024
We are elated to hear that you enjoyed your stay and appreciate you taking the time to provide your honest feedback. We hope to see you again soon at Beach Quarters Resort!

10/10 Excellent

VICENTE CABANGON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to boardwalk, easy access to the beach and other attractions. Great ocean view from room. We had a great time.
Stayed 4 nights in Apr 2024
Response from Stephanie Seay, FOM on Apr 9, 2024
Thank you for the awesome review! We appreciate your business!

6/10 Okay

Jacqueline

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very affordable option for the area. Great beach views and access. Older hotel. You can tell they are trying to upgrade rooms and facilities but still feels dated. Super firm bed which i found very uncomfortable. Wish they had a restaurant/bar on site.
Stayed 5 nights in Apr 2024
Response from Stephanie Seay, FOM on Apr 9, 2024
Thank you for your honest feedback. We are happy to hear that you enjoyed your stay with us. We are eagerly seeking a new vendor to take over the restaurant and pool bar! And yes during slow season we have been trying to update as much as possible. Hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Stephanie Seay, FOM on Apr 9, 2024
Thank you for your valued feedback!

8/10 Good

Marjorie

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Stephanie Seay, FOM on Apr 9, 2024
Thank you for your valued feedback!!

10/10 Excellent

Jennifer Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2024
Response from Stephanie Seay, FOM on Apr 9, 2024
Thank you for the 5-star review!

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness
Property just went down just the overall looks of the place beds hard. The parking garage terrible not only just small but no one is cleaning it
Stayed 1 night in Mar 2024
Response from Kianah J on Apr 7, 2024
We appreciate you taking the time to provide us a honest review of your stay. We will utilize this feedback to make improvements at our resort.

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my handicap mother to stay for a night. About 11:00 doors were slamming. I called the desk. Some checked it out. Doors continue to slam all night. I was told due to winds. Doors were not secured. Coffee pot was broke. The entire pit of water went through to the floor. Checked out early. No refunds. No sleep. No coffee. No return
Stayed 1 night in Apr 2024
Response from Kianah J on Apr 5, 2024
We are dismayed to hear about your experience with us. Thank you for taking the time to provide honest feedback. Your review will aid us in the improvement of our Resort.

6/10 Okay

Leslie, Sandston

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is ants everywhere in our roo.the kitchen area and the bathroom !!!
Stayed 1 night in Mar 2024
Response from Kianah J on Apr 3, 2024
We are dismayed to hear about your experience with us. Thank you for taking the time to provide honest feedback. Your review will aid us in the improvement of our Resort.

8/10 Good

Meghan, Rustburg

Stayed 4 nights in Mar 2024
Response from Kianah J on Mar 31, 2024
We are elated to hear that you enjoyed your stay and appreciate you taking the time to provide your honest feedback. We hope to see you again soon at Beach Quarters Resort!

10/10 Excellent

xing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Kianah J on Mar 22, 2024
We are happy to hear you enjoyed your stay! Thank you for taking the time to provide feedback. We hope to see you again soon at Beach Quarters!

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Parking garage was horrible. To tight for normal size vehicles. I thought I was able to hear everyone’s bathroom toilets and facets being used, after 2 days found out I had a running toilet. Construction was going on when I got to my room. Indoor pool was out of service when I checked in. People houses near me kept slamming doors all day and night.
Stayed 3 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 20, 2024
Thank you for your valued feedback!

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient. And fair priced
Stayed 2 nights in Mar 2024
Response from Ben on Mar 18, 2024
We're happy to hear that you felt that you got good value from your stay. Thank you so much for sharing and take care!

4/10 Poor

Bogdan, Sayreville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I came to this motel, opened the doors, the doors were broken. In the morning we got up and the guys were working in our square. In two rooms .i never have secure deposit. Thanks
Stayed 3 nights in Mar 2024
Response from Kianah J on Apr 3, 2024
We appreciate you taking the time to provide us a honest review of your stay. We will utilize this feedback to make improvements at our resort. We hope to see you again soon!

8/10 Good

Domonique

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Didn’t like the size of the bathroom.
Stayed 2 nights in Mar 2024
Response from Kianah J on Mar 17, 2024
We appreciate you taking the time to provide us a honest review of your stay. We will utilize this feedback to make improvements at our resort. We hope to see you again soon!

2/10 Terrible

sherri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Mar 2024
Response from Kianah J on Mar 17, 2024
We appreciate the feedback.

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kianah J on Mar 17, 2024
We are elated to hear that you enjoyed your stay and appreciate you taking the time to provide your honest feedback. We hope to see you again soon at Beach Quarters Resort!

2/10 Terrible

Norie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Great view.
Stayed 6 nights in Mar 2024
Response from Kianah J on Apr 13, 2024
We are disconcerted to hear about your experience at our resort however, we appreciate your feedback. We sincerely apologize.

8/10 Good

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite. The rooms had great views of the beach! The rooms were clean and well set up.
Stayed 2 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 14, 2024
We appreciate your business and feedback!

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great room on the ocean. I would stay here again. Had a couple issues and the staff responded immediately. The weather was horrible, so we spent a couple nights in. Only wish they had a movie channel basically only cable on a small TV not a good selection. Had room service from across the street. lots of good food.
Stayed 4 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 14, 2024
Thank you for your valued business we appreciate your feedback.

8/10 Good

Rose

Travelled with family, Travelled with partner
Liked: Amenities
Staff was very professional and knowledgeable. The area of the facility was clean and kept up however, some areas of the rooms could use updates. Overall, we would stay there again. Perfect location and very nice beach area.
Stayed 3 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 14, 2024
Thank you for your valued feedback. We truly appreciate your business and hope to see you again soon.

10/10 Excellent

laticia m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very professional. Loved the resort.
Stayed 2 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 14, 2024
Very excited for the 5-star review! Thank you!!!

4/10 Poor

Rhakitta

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 14, 2024
Thanks for sharing your feedback!

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 14, 2024
Thanks for the 5-star review!!!!

2/10 Terrible

Ishani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Ben on Mar 10, 2024
We are disconcerted to hear about your experience at our resort, however we appreciate your feedback. We sincerely apologize.

10/10 Excellent

Tiye

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, staff was friendly. The only issue is that the water didn’t get as hot as we would have liked. It was hot but we prefer hotter. Parking was ok, very tight. Go slow!
Stayed 3 nights in Feb 2024
Response from Stephanie Seay, FOM on Mar 8, 2024
Thank you for the valued feedback! We appreciate your business.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2024
Response from Stephanie Seay, FOM on Mar 8, 2024
Thank you for the 5-star review!

10/10 Excellent

Cortney

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, the staff was friendly and the price was great. Loved the pool area-They had a shallow pool for little ones, regular size pool and a hot tub. The ocean view from our room was beautiful!
Stayed 3 nights in Feb 2024
Response from Stephanie Seay, FOM on Mar 5, 2024
Thank you for the fantastic review!!!

10/10 Excellent

Colleen

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Stephanie Seay, FOM on Mar 7, 2024
Thank you so much for the 5 star review!

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the ocean. Clean fresh air. The room was clean. Parking was tight but manageable. Thank you for accommodating us.
Stayed 3 nights in Feb 2024
Response from Stephanie Seay, FOM on Mar 5, 2024
Thank you for the amazing review. We appreciate your business and hope to see you again.

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it was right on beach. Only issue tight parking.
Stayed 2 nights in Mar 2024
Response from Kianah J on Mar 4, 2024
We appreciate you taking the time to provide us your feedback! We are excited to hear that you enjoyed your stay at Beach Quarters Resort and hope to see you again soon!

6/10 Okay

Connie

Stayed 2 nights in Feb 2024
Response from Ben on Mar 24, 2024
Apologies for the less-than-stellar stay. I hope that if you come to stay with us again, we are able to provide you with an excellent stay, rather than an average one.

4/10 Poor

neil

Stayed 3 nights in Feb 2024
Response from Kianah J on Mar 23, 2024
We appreciate you taking the time to provide us a honest review of your stay. We will utilize this feedback to make improvements at our resort. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness
I love the view of the sunset and sunrise
Stayed 3 nights in Feb 2024
Response from Kianah J on Mar 4, 2024
We are happy to hear you enjoyed your stay! Thank you for taking the time to provide feedback. We hope to see you again soon at Beach Quarters!

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024
Response from Kianah J on Mar 4, 2024
We appreciate you taking the time to provide us your feedback! We are excited to hear that you enjoyed your stay at Beach Quarters Resort and hope to see you again soon!

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, amenities
It was ok, not bad, a quick trip, didn’t spend much time there
Stayed 2 nights in Mar 2024
Response from Kianah J on Mar 4, 2024
We are happy to hear you enjoyed your stay! Thank you for taking the time to provide feedback. We hope to see you again soon at Beach Quarters!

8/10 Good

Shijian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Representatives in front desk were very friendly, professional and helpful! Resort service was good!
Stayed 14 nights in Feb 2024
Response from Stephanie Seay, FOM on Feb 29, 2024
Thank you for your valued feedback. We appreciate your business.

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being on the water to see and hear the surf, however, with all that was already set up before we arrived it would have just been the decent thing to have informed us that the city was dredging Rudee Inlet and pumping it right out onto our section of the beach. Not only was it a massive eyesore but the constant gushing water from approx 5pm to 1am was annoying enough not to mention the hours during the night/early morning of listening to the bulldozer working and reworking the sand berms (beeping in reverse) to keep the water flowing the correct way out to the ocean from the boardwalk was far less than restful.
Stayed 4 nights in Feb 2024
Response from Stephanie Seay, FOM on Feb 29, 2024
Thank you for this information. We will be reaching out to the city with your concerns. Our goal is to ensure a comfortable, clean and welcoming environment for our guests. Hope you will still visit us again.

10/10 Excellent

Tonenasi

Stayed 1 night in Feb 2024
Response from Stephanie Seay, FOM on Mar 20, 2024
Thank you for the 5-star review!

10/10 Excellent

Kezia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing! Staff was great!
Stayed 3 nights in Feb 2024
Response from Stephanie Seay, FOM on Feb 26, 2024
Thank you for your valued feedback! See you next time!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kianah J on Feb 27, 2024
We appreciate you taking the time to provide us your feedback! We are excited to hear that you enjoyed your stay at Beach Quarters Resort and hope to see you again soon!

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from Stephanie Seay, FOM on Feb 26, 2024
Thank you for your feedback!

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stephanie Seay, FOM on Feb 26, 2024
Thank you for your business!

8/10 Good

Keena

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite places to stay. Everyone whom I’ve encountered at checkin are always nice and polite.
Stayed 2 nights in Feb 2024
Response from Stephanie Seay, FOM on Feb 26, 2024
Thank you for your feedback! See you next time!

6/10 Okay

Ahmad Sayed

Good at all
Stayed 1 night in Feb 2024
Response from Stephanie Seay, FOM on Feb 24, 2024
Thank you for your feedback.

8/10 Good

Yodaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view the room is big
Stayed 2 nights in Feb 2024
Response from Stephanie Seay, FOM on Feb 23, 2024
Thank you for your valued business.

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stephanie Seay, FOM on Feb 24, 2024
Thank you for your awesome feedback.

10/10 Excellent

Darrell

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from Stephanie Seay, FOM on Feb 23, 2024
Thank you for the awesome review!