"Everyone should experience this hotel at least 1x"
I cannot speak highly enough about this hotel. It is by far the finest hotel experience I've ever had (and I've stayed in other luxury hotels elsewhere in the world). My praise extends to the room, which is packed with amenities both big and small that make you feel like a king/queen. As an example, the curtains that go up/down at a touch of a button (located at your bedside) that open onto your stunning view of Tokyo (awesome day and especially night). My praise also extends to the staff who are so attentive and friendly. Regardless of their designated title, they helped respond to my requests quickly and eagerly. They welcomed me when I came back to the hotel and wished me a good day as I departed. The staff truly cared about me and what I wanted. The Cantonese restaurant had tasty food (even the tea menu was amazing), and the staff were just as attentive and caring. This was truly an amazing experience. That's why I titled the review as everyone should experience this hotel at least once. Chances are, though, that you'll want to experience it many times after that.
We had a corner king room. Very spacious and great view of the City and Sky Tree. Hotel is within walking distance of the Imperial Palace, Ginza, and Yurakucho and the Izakaya under the train tracks. Also, the hotel is right next to Tokyo Station so easy to get to and from the airport via the Narita Express.
Stayed just one night here on way through Tokyo. Its not so much a hotel as a collection of smallish rooms on a few floors of an office block itself a few blocks away from station. For one night it was fine but longer you might get a bit claustrophobic. Room very clean and adequate. Staff helpful. If you join the Marriott club card you get 50% off breakfast in the cafe downstairs - which is in fact an excellent spread!
Traveller from Worcester UK
The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. You'll enjoy inviting …More
Was in Tokyo for an exhibition. Rooms in Japan are always on the small side, so no problem with my room being a little 'dinky'. Breakfast ok, but found a small place to eat just off the rear entrance to the hotel and that was great. Relatively inexpensive, very friendly and liked eating where the locals eat themselves.
We stayed 3 nights in this hotel during our stay in Tokyo. We booked 2 months in advance the Double Room with no view from window, the cheapest type among the double rooms, as we only ask for a clean, tidy and convenient hotel to sleep after crazy shopping in Tokyo. Yet, this hotel offers more than what we ask for --- it's new; all rooms are equipped with Sealy mattress; female customers are offered a ladies' set with cleansing foam, cleaning oil, toner, lotion and a hair band; male customers are free to take hair gel and cleansing foam at the lobby --- you're just staying in this hotel without worries!
I do love this hotel brand since last time I went to Tokyo and stayed in Shimbashi-Hibiyaguchi of the same brand. Comparing the two, this hotel is cheaper than the Shimbashi one, but it maybe a bit less convenient than Shimbashi --- as Shimbashi is a big station with JR and metro line. Kyobashi is quiet at night; you cannot find a restaurant to eat in at late night, while Shimbashi is still bustling at late night.
The staff at the hotel are very professional and nice. Greet us with warm smile and have the willingness to help with everything. Tho the room is quite crowed for 2 ppl and 2 luggages , the hotel is at a great location with 2 train lines nearby. Also, there are couple 24 hours store and restaurants around.
Our family stayed for 3 nights in two rooms - each with 2 twin beds. I booked very late (one week in advance) otherwise there are rooms that could have housed us all (2 kids ages 12 and 8 and 2 adults). Pros: Staff was super friendly and helpful, and found two adjoining rooms for us. Kids allowed into the pool (though not allowed a bunch of horseplay), and also into the jacuzzi/sauna areas within the men's or women's locker room (but it's naked, so be prepared if you're Westerners like us!). Cons: Rooms were a bit tight even though we were on the Executive Level. I imagine they may be large by Japanese standards, but I chose Executive rooms for two reasons - slightly larger rooms and also free access to pool/fitness room and breakfasts in the mornings. Unfortunately, the breakfast and pool were NOT free for our children. We had to pay for them each time. Either I didn't understand that when booking or it's not very clear on Expedia/hotel's website. Breakfast was very good - 20th floor, great views, western and Japanese choices, hot and cold foods. Concierge was helpful and attentive, and they had an excellent map with nearby restaurant options. The vibe of the hotel is more suited towards business people, but my kids didn't feel out of place. The decor is also a bit opulent/frilly vs modern/clean lines, but it was nice (just not my style). Overall a good experience once I got over the fact that pool and breakfast were not free for the kids (they did get a reduced rate).
Just north of Ginza, this financial area was named after its bridge, which has been the mile-zero marker for Japan’s national highway network throughout the centuries. Once home to Japan’s first department store, the neighborhood’s more recent contribution to the retail market is a five-story center devoted to shops, cafes, restaurants, and a supermarket.