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Reviews of Hôtel La Pérouse Nice

4 out of 5
Hôtel La Pérouse Nice
11 Quai Rauba Capeu, Nice, Alpes-Maritimes

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 574 reviews" "
Rating 8 - Good. 180 out of 574 reviews" "
Rating 6 - Okay. 45 out of 574 reviews" "
Rating 4 - Poor. 12 out of 574 reviews" "
Rating 2 - Terrible. 13 out of 574 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and property in a great location. Only a quick trip but very enjoyable!
Stayed 1 night in Mar 2024

8/10 Good

Billy

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Leydis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pérouse is a beautiful place to stay. The staff are professional & warm & want to meet your needs . Wonderful position overlooking the Baie des Anges & close to the harbour, the old town & the tram too. Easy to walk to many places & easy to get to the centre of Nice & contemporary shops etc A treat to stay at this time of year when the climate allows more walking .
Stayed 7 nights in Nov 2023

10/10 Excellent

Patsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna was not functioning. The elevators were complicated BUT we enjoyed taking the stairway.
Stayed 3 nights in Nov 2023

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with amazing staff! The hotel has incredible views and is very walkable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert C

Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, unique appeal, excellent service
Stayed 4 nights in Sep 2023
Response from Hotel La Pérouse Nice on Oct 20, 2023
Thank you for your kind review, we're glad to hear you enjoyed your stay with us. We hope to welcome you back soon at La Pérouse Nice,Best regards,

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible.our room was amazing. We didn’t want to leave.
Stayed 3 nights in Sep 2023
Response from Hotel La Pérouse Nice on Oct 20, 2023
Thank you for sharing your feedback and kind words, we're glad to hear you enjoyed your stay with us. We hope to welcome you back soon at La Pérouse Nice, see you very soonBest regards,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accommodating beyond compare. A must stay.
Stayed 2 nights in Sep 2023
Response from Hotel La Perouse Nice on Oct 20, 2023
Thank you for your kind review, we're glad to hear you enjoyed your stay with us. We hope to welcome you back soon at La Pérouse Nice,Best regards,

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just wonderful! Subtly and class. An absolute gem of a hotel.
Stayed 5 nights in Sep 2023
Response from Hotel La Perouse Nice on Oct 20, 2023
Dear Guest, Thank you for your kind review, we're happy to hear you enjoyed your stay with us.We look forward to welcoming you back soon.Best wishes,

6/10 Okay

Sharon

Stayed 1 night in Aug 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A NICE place
Dynamite. Came on our honeymoon and stopped in Nice for 4 days. Hotel is a top hotel I’ve ever been to and we get around. Staff go above and beyond. Location is impeccable. Rooms are so nice and cool. Staff honestly were great. Wish I grabbed 2 of their names to shoutout.
Stayed 4 nights in Aug 2023
Response from Hotel La Pérouse Nice on Oct 20, 2023
Dear Guest,It’s great to know that your experience with us has been so positive. Thank you so much for your kind words and looking forward to having you here again! Best wishes,

2/10 Terrible

Courtenay

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
TL/DR: This place will absolutely downgrade you from what you’ve paid for and make you feel nuts if you call them on it! Had a reservation for four nights in a Deluxe Full Sea View Room and arrived at 9pm due to a wildfire that held our train up in Cannes for almost 4 hours (also closing the highways, so no way to get there!). We made it, tired and hungry, through the protracted check-in process and were finally shown to our room...only to discover it was not the room we'd booked. To be clear, it was a lovely room with a small terrace; a "Superior Room with a Sea View" to be exact, which I knew immediately because I had spent more time than I should have debating whether it was worth the extra money for the Deluxe (we're only two people, we'll hardly be in the room, etc.). In the end I decided to spring for it and really wish I didn’t because then I might have enjoyed our stay. We went back and forth with the front desk telling us we just didn’t understand as this room *was* a Deluxe (it wasn’t) but finally gave up. The next day they finally admitted it and moved us to a room with an ancient AC that cooled the room no further than 76 F, with a view of a bush and a couple of lounge chairs surrounded by overgrown hedges…we were never compensated or refunded for the inferior rooms and it kind of ruined the experience. I recommend staying somewhere else where you won’t have to deal with dishonest business practices and fight for what you paid for while on vacation.
Response from La Pérouse Team on Aug 18, 2023
Dear guest, First, we would like to thank you for sharing your experience at La Pérouse Nice.We sincerely apologize for the disappointing experience you encountered during your stay. At La Pérouse Nice, each of our rooms is uniquely designed, some offering delightful terraces or balconies. The Deluxe room you stayed in is indeed a Deluxe category room, boasting a balcony that is notably more spacious than the balconies of our Superior full Sea view rooms. We are sorry about the confusion (reason why the team was happy to relocate you to a Junior Suite located at the very top floor of the hôtel), and we are committed to revising our room descriptions to prevent any misunderstandings.We always aim to provide our guests with a memorable and positive experience, and we are truly sorry that we did not meet your expectations on this occasion. Once again, we apologize for any inconveniences you faced during your time with us, and we appreciate your feedback. We would be happy to welcome you back at La Pérouse Nice in the near future,Warm regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating and friendly staff. Clean rooms and public space
Stayed 3 nights in Aug 2023

6/10 Okay

Mercy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La Pérouse markets itself as a luxury hotel but doesn't live up to the pictures or the hype. The first thing we noticed upon check-in was that our room looked nothing like the one we booked on Expedia -- an issue we had to rectify by complaining to the manager, which was less than fun. Unfortunately, the new room had its share of issues as well: the bathroom sink didn't drain as it was oddly clogged with food from previous guest. The toilet seat routinely fell off the toilet. The water temperature in the shower would randomly go from hot to cold. Our balcony -- while beautiful, seemed to have an infestation of bees. Both occasions that we used the shared rooftop lounge space, which is absolutely magical, we were inexplicably locked out and had to call the front desk to get let back inside. The concierge that checked-us in was rude to the point where we felt were uncomfortable speaking with him. We also learned that it's impractical to use ride-share applications to/from this hotel because none of the apps allow pickup/dropoff in the hotel's neighborhood, Vieux Nice, meaning you need to walk 10-15 minutes. To be fair, the hotel does have some nice aspects: the breakfast is fantastic. The views of the ocean and the city are absolutely spectacular. The location adjacent to Vieux Nice and the castle is pretty cool too, despite the ride-share issue. And the staff is generally awesome, particularly the breakfast wait-staff. Overall decent place but not worth the price.
Stayed 4 nights in Aug 2023
Response from La Pérouse Team on Aug 23, 2023
Dear Guest, First, we would like to thank you for taking the time to share your review. We sincerely apologize for the disappointing experience you encountered during your stay. We were truly taken aback by your review, as we believe we have been quick to answer your feedback by arranging and offering an alternative room with a terrace, still upon your arrival to ensure your comfort throughout your stay with us. We sincerely regret that some of the concerns raised were not communicated earlier, as this would have allowed us to swiftly address them. Our only goal and is to always provide the best possible experience to all our guests. Regarding the rooftop access, we acknowledge your point. There are indeed three different entrances: one through the staircase, one through the elevator, and another through a secondary staircase. Only the last one has a door that opens from the inside only, as it’s not the main access. We appreciate your observation and will take steps to prevent such issues in the future by enhancing our signage. But we are really sorry you had to call reception to get off of our rooftop. Nevertheless, we are delighted to learn that you appreciated our garden breakfast and were charmed by the picturesque views from our property. We would be happy to get the chance to welcome you again in the near future. With kind regards,

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of our favorite hotels beautiful pool and cute rooms Close to beaches and restaurants
Stayed 1 night in Jul 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a magnificent view over Nice ! The best ! Close to everything
Stayed 3 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and so convenient . Smaller rooms but that is to be expected

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel and Service
Great hotel. Excellent service associates and location
Stayed 1 night in Jul 2023

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and beautiful restaurant on patio. Had two encounters with staff that were off-putting and not handled well… but could have been a cultural thing.
Stayed 5 nights in Jul 2023

10/10 Excellent

Susan

Stayed 4 nights in Jul 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Wonderful staff and service including those interning there. Will definitely be back again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View 11/10
Absolutely beautiful view and beautiful room. We loved it
Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph

Stayed 1 night in Jul 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit this hotel if traveling to Nice!
Stayed for three nights (partners birthday) and had the most amazing time! Hotel staff were so friendly and helpful, hotel is very clean and facilities are very good! Small hotel but felt very welcome and location just can not be beaten anywhere in Nice! Rooms had recently been renovated, only thing stopping this being 5 stars in requiring a freshen up in the corridors/communal areas. Would (will) visit year after year!
Stayed 3 nights in Jun 2023

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in Nice. Very close walk to everything with a great view, pool, customer service, and restaurant. Expensive but worth the price for what you get. Only issues were small things like weak Wifi signal
Stayed 3 nights in Jun 2023

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled moldy and had to walk through the restaurant then outside to get to the room.
Stayed 1 night in Oct 2022

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel, great location in proximity to the center of the town. Would definitely stay again.
Stayed 3 nights in Oct 2022
Response from Laure Giometti - Directrice générale on Apr 26, 2023
Dear Madam,Thank you for taking the time to share your experience.We are delighted to hear that you had a wonderful time at La Pérouse Nice and that you enjoyed your stay on the Côte d’Azur thanks to our ideal location. The hotel is currently finishing its full renovation program and will be reopening in just a few weeks. Reservations are already opened for stays starting as of May 2023 and we would be so happy to see you again very soon to discover the brand-new La Pérouse. Best regards

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome with views from our balcony. We loved sitting out and looking at the promanade and the mediterain. The downside was the housekeeping was terrible. We kept having to ask for towels, lotion, shampoo, body wash etc. They never vacummed our room fromt he time we were there. The breakfast was wonderful and service at breakfast was great.
Stayed 5 nights in Oct 2022
Response from Laure Giometti - Directrice générale on Apr 26, 2023
Dear Madam,Thank you for taking the time to share your experience.We are delighted to read that you had a wonderful time at La Pérouse Nice and enjoyed our amazing view on the Baie des Anges. With the takeover of our new Chef Damien Andrews in the kitchen, we took a particular attention to the breakfast buffet to welcome you with an even better quality. We would like to inform you that the hotel is currently finishing its full renovation program and will be reopening in just a few weeks. Reservations are already opened for stays starting as of May 2023 and we would be so happy to see you again very soon to discover the brand-new La Pérouse. Best regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely balcony and view of the Mediterranean. Staff very kind and helpful
Stayed 1 night in Sep 2022
Response from Laure Giometti - Directrice générale on Apr 26, 2023
Dear Madam,Thank you for taking the time to share your experience.We are delighted to read that you had a wonderful time at La Pérouse Nice and enjoyed your balcony with the amazing view of the Mediterranean. We would like to inform you that the hotel is currently finishing its full renovation program and will be reopening in just a few weeks. Reservations are already opened for stays starting as of May 2023 and we would be so happy to see you again very soon to discover the brand-new La Pérouse. Best regards

8/10 Good

Jochen

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2022

4/10 Poor

Victoria, Los Angeles

Travelled with family
Disliked: Staff & service
We got charged 48 euros for 2 cups of coffee that they said it wasn’t included in the breakfast the day of our check out, we talked to Melissa front stuff about it and gave us an attitude About the charges because we didn’t know it was a fee for the breakfast that day since the previous day it was not charged
Stayed 1 night in Sep 2022

10/10 Excellent

Mike, Stockbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and attentive. Florian and Paul were most excellent. It was well located within 5 min walking distance to Old Nice and the Port but so quiet. The room was amazing with a great view of the city and the Mediterranean Sea. Will definitely return.
Stayed 3 nights in Sep 2022
Response from Laure Giometti - Directrice générale on Apr 26, 2023
Dear Sir, Thank you for taking the time to share your experience.We are delighted to read that you had a wonderful time at La Pérouse Nice and that you enjoyed its ideal central location. The hotel is currently finishing its full renovation program and will be reopening in just a few weeks. Reservations are already opened for stays starting as of May 2023 and we would be so happy to see you, or your friends, very soon to discover the brand-new La Pérouse. Florian, Paul and the whole team will be thrilled to welcome you back.Best regards

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location, it is clean and beautiful , but still feels French and local. The location cannot be beat, the staff is amazing, views cannot be beat. The only room for improvement was that the “queen” bed was really two twins pushed together … and not secured together. On several occasion one of us (and the remote) did fall through the crack.
Stayed 8 nights in Sep 2022

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near all of the action in Nice but also extremely quiet and peaceful. The staff was extremely friendly, genuine and helpful.
Stayed 2 nights in Aug 2022

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the water for our stay in Nice. Amenities were available, our room had a beautiful view of the ocean. Rooms and hotel overall could use a little updating. Staff was fantastic. Close to the beach/beach clubs and town easy to get to shopping and restaurants with a 5 min walk!
Stayed 1 night in Jul 2022

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sea views from top floor - enjoy a drink or the jacuzzi. Pool was refreshing and we loved the sauna. We were met with smiles all around the hotel and super helpful staff. Location was easy walk to beach, port, old town and many restaurants. Breakfast was full and filled with variety.
Stayed 3 nights in May 2022

10/10 Excellent

Cole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel tucked away on the hill. Garden terrace is lovely for breakfast. Pool faces the hill where you will enjoy birds chirping away. Perfectly located to enjoy the best of Nice!
Stayed 4 nights in May 2022

8/10 Good

Manuel

Stayed 4 nights in May 2022

10/10 Excellent

Robert

Stayed 6 nights in Feb 2022

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay. impecable service by everyone from front desk to Valet parking. Location is also fantastic, within a couple of minutes walk to old Nice and the flower market plus all the restaurants and shopping. Don’t hesitate to book this hotel, the sea views from the rooms are amazing. I am a very picky traveller when it comes to hotels and this hotel is fabulous. Will sure return next time I am in Nice. Thanks for the fantastic experience!
Stayed 2 nights in Nov 2021

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2021