Double Room

Reviews of Hotel Diana

3 out of 5
Hotel Diana
79 avenue des Poilus, Vence, Alpes-Maritimes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 232 reviews" "
Rating 8 - Good. 93 out of 232 reviews" "
Rating 6 - Okay. 11 out of 232 reviews" "
Rating 4 - Poor. 3 out of 232 reviews" "
Rating 2 - Terrible. 3 out of 232 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn't even get to check in as the hotel was not open as advertised
Stayed 3 nights in Mar 2024
Response from Paul on Mar 22, 2024
Good day Sir sorry for the misunderstanding unfortunately your arrival was late, is precise no time of arrival about 00:00normally arrivals are around 23:00 unless you specify your arrival time the comment is disproportionate Kind regards

8/10 Good

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Charlotte on Oct 20, 2023
Cher Monsieur,Nous vous remercions d'avoir pris le temps de nous noter.Nous espérons vous accueillir à nouveau bientôt.Cordialement, Charlotte - Réception

10/10 Excellent

Matthew Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. We left feeling like we had new friends.
Stayed 6 nights in Sep 2023
Response from Nathalie on Sep 24, 2023
Dear Sir,Thank you very much for your appreciations. It was a real pleasure to welcome you and we hope to have this pleasure again in a near future.RegardsNathalieReception

10/10 Excellent

Madeleine

Stayed 2 nights in Aug 2023
Response from Nathalie on Aug 21, 2023
Dear Madam,Thank you very much for your feedback and appreciation. It was a real pleasure to welcome you and we hope to have this pleasure soon again!Best RegardsNathalieReception

8/10 Good

jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nathalie on Jul 24, 2023
Cher Monsieur,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour au Diana.Bien cordialementNathalieReception

10/10 Excellent

ROBYN

Stayed 3 nights in Jul 2023
Response from Charlotte on Sep 5, 2023
Dear guest, we thank you for your feedback and we are glad to read that you enjoyed your stay. We hope to see you again in Hotel Diana.Kind regards,Charlotte

10/10 Excellent

andrew

Stayed 3 nights in Jun 2023
Response from Nathalie on Jul 2, 2023
Dear Sir,Thank you so much for your positive feedback. We are so pleased for that and will share it with all our staff. It was a great pleasure to welcome you and we hope to have this possibility soon again!Best RegardsNathalieReception

10/10 Excellent

Gulshirin

Stayed 1 night in Jun 2023
Response from Charlotte on Jun 23, 2023
Cher client,,Merci beaucoup pour votre appreciation.Au plaisir de vous revoir à nouveau à l'hôtel Diana.Cordialement, Charlotte - Réception

4/10 Poor

Rose

Stayed 1 night in Jun 2023
Response from Paul on Jun 23, 2023
Madame,Nous vous remercions d'avoir pris le temps de nous envoyer votre appréciation. Dommage que vous n'ayez pas fourni de détail concernant votre évaluation..Cordialement,Charlotte - la réception

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2023
Response from Paul on Jun 12, 2023
Chère MadameNous tenons à vous remercier d'avoir choisi l'Hôtel Diana a l'occasion de votre séjour à VenceNous sommes enchantés de lire que ce fut un succès. Sachez que votre avis sera partagé avec nos équipes.Nous serions honorés de vous recevoir de nouveau pour de futures visites.Bien chaleureusement,Paul

10/10 Excellent

Faina

Stayed 1 night in Jun 2023
Response from Nathalie on Jun 4, 2023
Dear Madam,Thank you very much for your positive appreciation. We hope to have the possibility to welcome you again!Best RegardsNathalieReception

8/10 Good

Daniel

Stayed 1 night in Apr 2023
Response from Paul on Apr 14, 2023
Cher Daniel Nous vous remercions d'avoir pris le temps de nous partager votre récente expérience au sein de notre hôtel.Je suis ravi de lire que votre séjour ait été satisfaisant dans l'ensemble.En espérant vous recevoir dans le futur pour une prochaine visite de VenceÀ très bientôt,sincèrement,Paul

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Paul on Mar 2, 2023
Chere MadameJe vous remercie pour avoir pris le temps de nous faire un retour à la suite de votre séjour dans notre établissement.La satisfaction de notre clientèle est notre priorité, et nous sommes très heureux de voir que vous avez vraiment apprécié votre séjour parmi nous.J’espère avoir l’occasion de vous accueillir de nouveau dans notre hôtel Diana lors d’un prochain séjour sur la Côte d’Azur.Bien cordialement,Paul

10/10 Excellent

Farid

Stayed 2 nights in Dec 2022
Response from Paul on Jan 19, 2023
Cher MonsieurMerci pour ce retour fantastique !Nous vous accueillerons avec plaisir lors de prochains séjours.À bientôt, bien cordialementPaul

8/10 Good

Lars

Stayed 1 night in Oct 2022
Response from Nathalie on Oct 15, 2022
Dear Lars,We thank you for taking time to comment your stay at Le Diana. Your appreciations are particularly welcomed and they will be shared with our Staff.Best RegardsNathalie

10/10 Excellent

Annie Claire

Stayed 1 night in Sep 2022
Response from Paul on Sep 19, 2022
Chère Madame,Nous vous remercions d'avoir pris le temps de nous laisser cette belle note et espérons vous accueillir à nouveau dans un avenir proche.Cordialement,Charlotte - réception

10/10 Excellent

Mrs Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff helpful. Receptionists spoke v good English.
Stayed 9 nights in Aug 2022
Response from Paul on Sep 16, 2022
Dear Mrs Vivien,We thank you for your nice comments and hope to receive you soon once again.

4/10 Poor

STEPHANE

Stayed 1 night in Sep 2022
Response from Paul on Sep 19, 2022
Cher client,Nous vous remercions d'avoir pris le temps d'avoir laissé un commentaire.Vu la note que vous nous donnez, tout n'était pas à votre goût.Nous sommes désolés que vous ne nous ayez pas donné plus de détails sur votre expérience avec nous. Cordialement,Charlotte - réception

10/10 Excellent

Aage Brink

Stayed 3 nights in Aug 2022
Response from Paul on Aug 30, 2022
Dear guest, thank you for the excellent note you gave to our hotel. We hope to welcoming you back soon.Kind regards,Charlotte - Reception

8/10 Good

Dorthe

Stayed 3 nights in Aug 2022
Response from Paul on Aug 30, 2022
Dear guest, we thank you for your feedback. We hope to see you again soon.Kind regards,Charlotte - Reception

6/10 Okay

Emilie

Stayed 3 nights in Aug 2022
Response from Paul on Aug 30, 2022
Dear guest, thank you for taking the time to rate our hotel, we do our best to improve the quality of our services.Kind regards,Charlotte - Reception

10/10 Excellent

Jacob

Stayed 4 nights in Aug 2022
Response from Paul on Aug 29, 2022
Dear Sir,Thank you very much for the rating you have given us.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.Met vriendelijke groet en hopelijk tot ziens.Charlotte - Reception

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable convenient and friendly.
Stayed 2 nights in Jun 2022
Response from Paul on Jun 13, 2022
Cher Monsieur Je suis enchantée de lire votre retour à la suite de votre expérience chez hôtel Diana Vence C'est avec un grand plaisir que je transmets tous ces compliments aux équipes Je vous remercie pour avoir pris le temps de les partager, cela est très motivant pour nous à l’approche de notre saison d’été. Toute notre équipe espère avoir le plaisir de vous recevoir de nouveau sur la Côte d’Azur, Très chaleureusement, Paul

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location with an easy stroll to « La grande place », very handy to have parking garage tho added fee, courteous and friendly reception staff, balcony overlooking garden
Stayed 1 night in Jun 2022
Response from Paul on Jun 10, 2022
Dear Madam Thank you for taking the time to give us feedback following your stay in our establishment. I am delighted to hear that your stay with us went well. Our hotel is indeed located near the city of Vence 3 minutes walk away We will be very happy to have the opportunity to welcome you again in our hotel Diana in Vence We wish you all the best,

8/10 Good

Sophia

Stayed 2 nights in May 2022
Response from Paul on Jun 2, 2022
Chère Maëva, Je vous remercie pour ces excellentes notes que vous avez attribué aux prestations de notre établissement! Nos équipes sont très touchés par votre retour. J'espère avoir avoir le plaisir de vous accueillir de nouveau lors d'une prochaine occasion. Très sincèrement, Paul

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff, superbly located near the old town and restaurants. Thoroughly recommended.
Stayed 4 nights in May 2022
Response from Paul on Jun 13, 2022
Cher Monsieur Je suis enchantée de lire votre retour à la suite de votre expérience chez hôtel Diana Vence C'est avec un grand plaisir que je transmets tous ces compliments aux équipes Je vous remercie pour avoir pris le temps de les partager, cela est très motivant pour nous à l’approche de notre saison d’été. Toute notre équipe espère avoir le plaisir de vous recevoir de nouveau sur la Côte d’Azur, Très chaleureusement, Paul

8/10 Good

Helle

Stayed 1 night in Apr 2022
Response from Paul on May 4, 2022
Chère Madame Je vous remercie pour avoir pris le temps de nous faire un retour à la suite de votre séjour dans notre établissement. La satisfaction de notre clientèle est notre priorité, et nous sommes très heureux d’apprendre que vous avez vraiment apprécié votre séjour parmi nous, Toute notre équipe vous remercie pour vos commentaires et serait ravie d’avoir l’occasion de vous accueillir de nouveau dans notre hôtel Diana à Vence lors d’un prochain séjour sur la Côte d’Azur. Bien cordialement, Paul

10/10 Excellent

jean-louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Paul on May 6, 2022
Cher Monsieur Je vous remercie pour avoir pris le temps de nous faire un retour à la suite de votre séjour dans notre établissement. La satisfaction de notre clientèle est notre priorité, et nous sommes très heureux de voir que vous avez vraiment apprécié votre séjour parmi nous. J’espère avoir l’occasion de vous accueillir de nouveau dans notre hôtel Diana à Vence lors d’un prochain séjour sur la Côte d’Azur. Bien cordialement, Paul

10/10 Excellent

Olav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Paul on Dec 21, 2021
Cher Monsieur, Tout d’abord, merci beaucoup d’avoir partagé vos impressions sur notre hôtel et d’avoir pris le temps de nous recommander. C'est un plaisir de constater que votre séjour s'est déroulé au mieux ! vous remercie pour votre gentillesse durant le séjour et espère vous accueillir de nouveau Cordialement,

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Brilliant choice of accommodation for my business trip to Vence. I felt very safe & everywhere was clean & covid safe.
Stayed 5 nights in Nov 2021
Response from Paul on Nov 22, 2021
Hello First of all, thank you very much for sharing your thoughts on our hotel. It is a pleasure to see that your stay went well. We thank you for your kindness during your stay and hope to welcome you again soon. Regards,

8/10 Good

Kristin

Stayed 10 nights in Oct 2021
Response from paul on Oct 19, 2021
bonjour nous vous remercions de votre appreciation lors de votre passage cordialement Paul

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Nov 2020
Response from paul on Dec 9, 2020
merci et à bientot Paul

10/10 Excellent

Anders

Stayed 2 nights in Jul 2020
Response from Pascalou on Aug 7, 2020
Dear Sir, we're happy to know that you enjoyed your stay at ours. Best regards,

8/10 Good

Riccardo

Stayed 1 night in Jul 2020
Response from Pascalou on Aug 2, 2020
Dear Sir, We thank your for your comments. Regards,

10/10 Excellent

christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestations excellentes
Stayed 1 night in Jun 2020
Response from Paul on Jun 22, 2020
bonjour Madame nous vous remercions pour votre commentaire esperant vous revoir bien à vous Paul

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit fates but clean and equipped with all the essentials. Private car park is good as street parking is limited
Stayed 1 night in Feb 2020
Response from Paul on Feb 27, 2020
Hello we appreciate your comment Best regards Paul

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Pascalou on Oct 6, 2019
Dear Sir, we are glad to read that you enjoyed so much your stay at ours. Thank you for your review, sincerely,

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Pascalou on Oct 7, 2019
Chers Clients, nous vous remercions pour votre notation et sommes ravis de savoir que vous avez apprécié votre séjour chez nous. Cordialement,

10/10 Excellent

Heavenlyroad

Liked: Cleanliness, staff & service
The staff are very attentive and the hotel is well situated. Clean and very pleasant with a lovely breakfast.
Stayed 1 night in Sep 2019
Response from Pascalou on Sep 12, 2019
Dear Guest, thank you so much for your appreciation and words! It's always pleasant to read that our guests do like to stay at ours. Regards,

10/10 Excellent

Clau

Liked: Cleanliness, staff & service
Lovely hotel in the beautiful town of Vence. Comfortable and very clean room and friendly staff.
Stayed 1 night in Aug 2019
Response from Charlotte - Reception on Sep 2, 2019
Dear guest, We are happy to hear that you appreciated your stay with us. We hope to see you again soon. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best was breakfast in the beautiful garden. A swimming pool would have been good
Stayed 2 nights in Aug 2019
Response from Pascalou on Aug 23, 2019
Dear Guest, we thank you for your words and are glad that you enjoyed our garden. A swimming pool isn't possible to build according to our building statement. Regards,

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and well located accommodation
We stayed in a 3 bedroom room. It was quiet but well located hotel to Vence and its shopping centre. The accommodation was clean and tidy.
Stayed 3 nights in Aug 2019
Response from Pascalou on Aug 21, 2019
Dear Madam, we thank you for your words and appreciation. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Vence. Easy walk to town center. Short drive to lots of attractions. Very friendly staff.
Stayed 3 nights in Jul 2019
Response from Charlotte - reception on Aug 12, 2019
Dear Guest, we are glad to know that you enjoyed your stay at our hotel. We hope to welcome you back soon. Kind regards,

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Pascal on Jul 25, 2019
Dear Sir, we are glad to know that you enjoyed your stay at ours. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Pascal on Jul 14, 2019
Dear Guest, thank you for your appreciation. Regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor ,wife and staff all very welcoming and helpful , a loverly hotel and thoroughly enjoyed our stay there .
Stayed 7 nights in Jul 2019
Response from Pascal on Jul 10, 2019
Dear Madam, dear Sir, glad we are to read that you enjoyed your stay at ours. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very friendly and helpful night concierge with very good English. Day time staff have very little English but we muddled through. I had a basic - economy- room but it was more than adequate for my needs as I was out each day over the weekend and only needed the room for sleeping. The room was clean, the bed comfortable and the air conditioning very cold which was needed in 30 degree plus heat. Great find and would recommend without hesitation.
Stayed 3 nights in Jul 2019
Response from Charlotte on Jul 9, 2019
Dear guest, We thank you for your feedback. We hope we will have the opportunity to welcome you again. Kind regards. Reception

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good value
Very friendly and helpful staff. The Hotel is central giving easy access to the town and buses. It was quiet in the Hotel and the room was comfortable with free WiFi.
Stayed 4 nights in May 2019
Response from Pascalou on May 9, 2019
Dear Sir, we thank you for your post, and are glad to read that you appreciate your stay at ours. Best regards,

4/10 Poor

Lawrence

Liked: Cleanliness, staff & service
Disliked: Room comfort
comfort and dining
Stayed 3 nights in Sep 2018
Response from Paul on Nov 3, 2018
bonjour we would have liked to know, the reasons for your discontent. to improve our negative points good to you

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuine Good Service
Genuine good service Excellent location
Stayed 2 nights in Jun 2018
Response from Pascal on Aug 11, 2018
Dear Sir, we thank you for your feedback. Best regards,