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Pillar And Post

4.0 star property
Upscale eco-certified hotel near Shaw Festival Theatre

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Pillar And Post

Photo gallery for Pillar And Post

Interior entrance
Terrace/patio
Exterior
Internet, alarm clocks
Restaurant

Overview of Pillar And Post

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
John Street West, 48, Niagara-on-the-Lake, ON, LOS 1JO
  • Popular LocationShaw Festival Theatre17 min walk
  • Popular LocationJackson-Triggs Winery3 min drive
  • Popular LocationPeller Estates Winery3 min drive
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)71 min drive
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Room options

View all photos for Premium Room (Bed Type Depends on Availability)

Premium Room (Bed Type Depends on Availability)

Premium Room (Bed Type Depends on Availability)

Highlights

Fireplace
Premium bedding
Egyptian cotton linens
Private bathroom
Jetted bathtub
Cable/satellite channels
Daily housekeeping
  • 441 sq ft
  • Sleeps 4

View all photos for Traditional Room (Bed Type Depends on Availability)

Internet, alarm clocks

Traditional Room (Bed Type Depends on Availability)

Highlights

Air conditioning
Premium bedding
Egyptian cotton linens
Cable/satellite channels
Daily housekeeping
  • 295 sq ft
  • Sleeps 2

View all photos for Deluxe Room (Bed Type Depends on Availability)

Deluxe Room (Bed Type Depends on Availability)

Deluxe Room (Bed Type Depends on Availability)

Highlights

Separate sitting area
Fireplace
Premium bedding
Egyptian cotton linens
Cable/satellite channels
Daily housekeeping
  • 322 sq ft
  • Sleeps 2

About the area

Niagara-on-the-Lake

Pillar And Post is located in Old Town Historic District, a neighborhood in Niagara-on-the-Lake. Shaw Festival Theatre and Niagara Falls State Park are cultural highlights, and travelers looking to shop may want to visit Clifton Hill and Outlet Collection at Niagara. Check out an event or a game at Niagara Falls Convention Centre, and consider making time for Fallsview Indoor Waterpark, a top attraction not to be missed.
Visit our Niagara-on-the-Lake travel guideOpens in a new window

What's nearby

  • Shaw Festival Theatre - 17 min walk
  • Niagara-on-the-Lake Golf Club - 19 min walk
  • Fort George National Historic Site - 3 min drive
  • Jackson-Triggs Winery - 3 min drive
  • Peller Estates Winery - 3 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 33 min drive

Restaurants

  • The Olde Angel Inn - 11 min walk
  • Peller Estates Winery - 3 min drive
  • McDonald's - 5 min drive
  • Niagara Oast House Brewers - 3 min drive
  • The Irish Harp Pub - 12 min walk

About this property

Pillar And Post

Upscale eco-certified hotel located in Old Town Historic District
Close to Shaw Festival Theatre, Pillar And Post provides a garden, a bar, and a health club. For some rest and relaxation, visit the sauna or the spa tub. A business center and a restaurant are available to all guests.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Valet parking (surcharge), express check-out, and babysitting (surcharge)
  • Smoke-free premises, a banquet hall, and a gift shop
  • A front-desk safe, laundry services, and luggage storage
Room features
All 112 rooms include amenities such as high-speed internet.
More amenities include:
  • Cable channels and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Outdoors

  • Garden

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Entertainment

  • Cable/satellite channels

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Express check-out available

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Pillar Post Hotel Niagara-on-the-Lake
Pillar Post Hotel
Pillar Post Niagara-on-the-Lake
The Pillar And Post Hotel
Pillar And Post Hotel
Pillar Post Inn
Pillar And Post Niagara
Pillar & Post Hotel
Inn Pillar Post
Pillar & Post Niagara Lake
Pillar and Post Hotel
Pillar and Post Niagara-on-the-Lake
Pillar and Post Hotel Niagara-on-the-Lake

Frequently asked questions

Does Pillar And Post have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Pillar And Post?

Valet parking is available for a fee.

What time is check-in at Pillar And Post?

Check-in begins at 3:00 PM.

Where is Pillar And Post located?

Located in Old Town Historic District, this eco-certified hotel is within 1 mi (2 km) of Niagara River Gorge, Shaw Festival Theatre, and Lake Ontario. Royal George Theatre and Niagara Apothecary a Pharmacy Museum are also within 15 minutes.

Pillar And Post Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 241 reviews" "
Rating 8 - Good. 70 out of 241 reviews" "
Rating 6 - Okay. 30 out of 241 reviews" "
Rating 4 - Poor. 7 out of 241 reviews" "
Rating 2 - Terrible. 4 out of 241 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing weekend
Nice that you can visit sister hotels

8/10 Good

Paul, Alpharetta, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick visit
had a very short visit...less than 24 hrs but really enjoyed the hotel and the area. Great place to unwind and relax.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious getaway
Enjoyed the outdoor pool in the afternoon and the indoor pool (and beautiful ambiance w/ palm trees) for a morning swim.

10/10 Excellent

Richard D, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillar and Post wows!
The Pillar and Post is an upscale hotel that is cozy and welcoming. The flowering plants throughout the common areas are an unusual but much appreciated touch, as are the stunning bouquets of red roses in the lobby. The decor is in keeping with the property's history as an old factory----exposed brick walls and heavy ceiling beams. The rooms are utterly welcoming, with comfortable beds, wicker chairs, large workspaces, and efficient baths with ample amenities. Every staff member I encountered smiled and greeted me. Very happy with our stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Courtney, Toronto

Liked: Cleanliness
Disliked: Staff & service
Nice Hotel
Nice hotel, good 24 hour car shuttle but poor customer service (at the front desk). No running water in our room in the morning of check out. We called down to tell the front desk and they said they would call back and didn't, we had to call back to the front desk after waiting around then had to go to the spa to have a shower. At check out there was no "Sorry about all your inconvenience...why don't you have breakfast on us" from the hotel manager. It was a "sorry things happen and I can't do anything for you as you booked through a third party provider." I was pretty irritated by this response after paying $200+ dollars to then shower as if I was staying in a hostel!

8/10 Good

Anna, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, one of a kind hotel. Simple and very clean.
great facility with all you can dream about as far as spa, service, pleasurable indoor and outdoor pools, gardens, amazing restaurant with great food. I am definitely coming back with my family

10/10 Excellent

Douglas, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night getaway
Great overall stay, the shuttle is a great touch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful surroundings-spa is 5 star-walking distance to downtown-shuttle service to reach vineyards. 20 mins from Niagara Falls. Lots of parking-hotel staff amazing-great hotel

6/10 Okay

Nicholas, New York

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful hotel, terribly uncomfortable room
The hotel itself was spectacular, however for the price 250+ a night the room was ridiculously uncomfortable. We asked for a king size bed, but said it would depend on availability (so we would get a queen size bed if we couldn't get a king) except when we checked in we were given a full size bed that was quite possibly the most uncomfortable bed I've ever slept on. And they didn't even have fitted sheets on the bed (just a top sheet over a mattress pad ... ) on top of that the fireplace would not turn on. This trip was for our annivsary and I was disappointed with the room. Other than that the hotel itself was wonderful, I just don't know if we would spend that much money on a room with such little comforts.