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The Charles Hotel

4.0 star property
Upscale boutique inn, walk to Niagara River Gorge

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Charles Hotel

Photo gallery for The Charles Hotel

Designer store
Front of property
Premium Room
Breakfast, lunch, dinner served; French cuisine, garden views
Reception

Overview of The Charles Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
209 Queen St, Niagara-on-the-Lake, ON, L0S 1J0
  • Popular LocationNiagara-on-the-Lake Golf Club6 min walk
  • Popular LocationShaw Festival Theatre13 min walk
  • Popular LocationJackson-Triggs Winery3 min drive
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)71 min drive
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Room options

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Land view from property
The Shaw Club Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (789)
The price is CA $195
CA $227 total
includes taxes & fees
Apr 21 - Apr 22
The Shaw Club Hotel

About the area

Niagara-on-the-Lake

The Charles Hotel is located in Old Town Historic District, a walkable area in Niagara-on-the-Lake with good shopping. The area's natural beauty can be seen at Niagara River Gorge and Lake Ontario, while Royal George Theatre and Shaw Festival Theatre are cultural highlights. Niagara-on-the-Lake Golf Club and Simcoe Park are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Niagara-on-the-Lake travel guideOpens in a new window
View more Inns in Niagara-on-the-LakeOpens in a new window

What's nearby

  • Royal George Theatre - 5 min walk
  • Niagara-on-the-Lake Golf Club - 6 min walk
  • Shaw Festival Theatre - 13 min walk
  • Jackson-Triggs Winery - 3 min drive
  • Peller Estates Winery - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 35 min drive

Restaurants

  • The Olde Angel Inn - 7 min walk
  • Peller Estates Winery - 4 min drive
  • McDonald's - 5 min drive
  • Niagara Oast House Brewers - 3 min drive
  • The Irish Harp Pub - 10 min walk

About this property

The Charles Hotel

Upscale boutique inn near Niagara River Gorge
Located close to Niagara-on-the-Lake Golf Club and Royal George Theatre, The Charles Hotel provides a terrace, a garden, and a bar. The on-site French cuisine fine-dining restaurant, HobNob Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like free WiFi and room service. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 47-inch TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM–10:30 AM for a fee: CAD 25 for adults and CAD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HobNob Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Built in 1832
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 47-inch TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 for adults and CAD 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Charles Inn Niagara-on-the-Lake
Charles Niagara-on-the-Lake
Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn
The Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn Niagara-on-the-Lake

Frequently asked questions

Is The Charles Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Charles Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on Apr 21, 2024 start from CA $195.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Charles Hotel?

Self parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Charles Hotel?

Check-out is at 11 AM.

Where is The Charles Hotel located?

Located in Old Town Historic District, this boutique inn is within a 5-minute walk of Niagara River Gorge and Royal George Theatre. Niagara-on-the-Lake Golf Club and Lake Ontario are also within 10 minutes.

The Charles Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 399 reviews" "
Rating 8 - Good. 107 out of 399 reviews" "
Rating 6 - Okay. 45 out of 399 reviews" "
Rating 4 - Poor. 20 out of 399 reviews" "
Rating 2 - Terrible. 9 out of 399 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay again!
Stayed 2 nights in Apr 2024

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Rooms was lovely.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ken

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was absolutely nothing I would change about our stay. Beautiful property, lovely staff; we won't stay anywhere else 💕
Stayed 1 night in Dec 2023

6/10 Okay

Sean

Stayed 1 night in Jan 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was generally very good and accommodating to changes. An issue with the chef meant breakfast was not available one morning. A better option than the end of town was expected. The facility is very nice, though some rooms are small - not expected. Would definitely recommend a stay. Opt for larger rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at The Charles Hotel. This time we stayed at the Newark Room. We loved the heated bathroom floors, cozy layout, window seat and antique furniture. The whole staff was very friendly and efficient. Both check-in and check-out were quick and easy :) Thank you, everyone, for making our stay a memorable experience! Will come back in the future.
Stayed 2 nights in Dec 2023

6/10 Okay

Aidan

Liked: Cleanliness
way too overpriced for what it’s worth - their virtual assistant was nice because you can send a quick message and get a response back. the lady at the desk didn’t have the best vibe
Stayed 1 night in Dec 2023

10/10 Excellent

AMIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time at the Charles. Service is always top notch. Perfect walk to the shops/dining as well.
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Nice Bathroom & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0