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Sheraton On The Falls

5875 Falls Ave Niagara Falls, L2G3K7 Canada

Niagara Falls view, with a casino and water park

Overlooks the Falls
Sitting directly across from Niagara Falls, the hotel offers indoor access to Fallsview Indoor Waterpark and Casino Niagara and convenient access to the surrounding Clifton Hill Entertainment District. Show more
Indoor enticements
On-site amenities at this hotel, which is set in the heart of the tourist district in the Falls Avenue Entertainment Complex, include a full-service spa, indoor and outdoor pools, and a world-class restaurant.
Sweet, stylish sleep
Sheraton Sweet Sleeper beds with extra-thick, plush-top mattresses are standard in this 22-story, smoke-free hotel. Guestrooms also feature OnCommand entertainment systems and wireless Internet access (surcharge). Hide

GUEST REVIEWS

4.2out of 5

Expedia Guest Rating

84%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 23/06/2013. The check-out date cannot be after 23/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Two Queen Room
Two queen Sheraton Sweet Sleeper beds. Internal view. 300 square feet. Wireless Internet access (surcharge) and TV with OnCommand entertainment system. Two armchairs, coffee table. Work desk, multi-line phone. Coffee/tea maker, hair dryer, iron/ironing board. Nonsmoking.
Two Queen Room Full Fallsview
Two queen Sheraton Sweet Sleeper beds. Floor-to-ceiling view of the falls. 415 square feet. Sitting area with loveseat, coffee table, two armchairs, and fireplace. Wireless Internet access (surcharge). TV with OnCommand entertainment system. Work desk, multi-line phone. Coffee/tea maker, hair dryer, iron/ironing board. Nonsmoking.
Deluxe King Fallsview Room
One king Sheraton Sweet Sleeper bed. Floor-to-ceiling windows with full view of the falls. 354 square feet. Sitting area with loveseat, two armchairs, and coffee table. Work desk, multi-line phone. Wireless Internet access (surcharge) and TV with OnCommand entertainment system. Marble-and-granite or tile-and-marble bathroom equipped with hair dryer and jetted tub. Coffee/tea maker, iron/ironing board. Nonsmoking.
Two Queen Room City View
Two queen Sheraton Sweet Sleeper beds. 330 square feet. View of the city of Niagara Falls. Wireless Internet access (surcharge) and TV with OnCommand entertainment system. Two armchairs and coffee table. Work desk, multi-line phone. Coffee/tea maker, hair dryer, iron/ironing board. Nonsmoking.
Deluxe Two Queen Fallsview Room
2 queen beds. Premium bedding. Desk. Cable/satellite television channels. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping.
King Room w/Jetted Tub Fallsview
1 king bed. Premium bedding. Desk. Cable/satellite television channels. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping.
Two Queen Room American Fallsview
2 queen beds. Premium bedding. Desk. Cable/satellite television channels. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary weekday newspaper. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Check-out time is
  • Check-in time starts at 4 PM
  • Pets not allowed
  • Minimum check-in age is 19
  • American Express accepted
  • Discover accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: CAD 19.00 per night (in/out privileges)
    • Valet parking fee: CAD 30.00 per night (in/out privileges)
    • Fee for in-room wireless Internet: CAD 15.0 per 24-hour period (rates may vary)
    • Hot and cold buffet breakfast fee: CAD 19.95 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 669
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Number of floors - 22
  • Valet parking CDN$25 Plus Tax/Day
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Casino on site
  • Coffee shop or café
  • Elevator/lift
  • Elevator/lift attendant
  • Event catering
  • Exhibit space
  • Express check-out
  • Fitness facilities
  • Full-service health spa
  • Gift shops or newsstand
  • Health club
  • Room service
  • Concierge services
  • One meeting/conference room
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Nightclub
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Secure parking
  • Parking garage
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Secretarial services
  • Security guard
  • Self parking
  • Shopping on site
  • Smoke-free property
  • Spa services on site
  • Swimming pool - indoor
  • Swimming pool - outdoor seasonal
  • Tour assistance
  • Wedding services
  • Express check-in
  • Wireless (high-speed) Internet access - surcharge
  • Waterpark

Rooms

The Sheraton offers 670 rooms on 22 floors. Rooms include Sheraton Sweet Sleeper beds with custom-designed, extra-thick, plushtop mattresss dressed with three sheets, fleece blankets, plump duvets, and five goose down/feather pillows. Rooms feature contemporary decor and furnishings. Wireless Internet access (surcharge) and OnCommand entertainment systems are available. Rooms have large desks with multi-line phones.

All rooms are nonsmoking.

Sheraton On The Falls, Niagara Falls,  Canada, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Non-smoking only
  • OnCommand Video
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Electronic check-out
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Hair dryer
  • Daily housekeeping (daily)
  • Hypo-allergenic bedding available
  • Internet access (surcharge)
  • Wireless Internet access
  • Iron/ironing board
  • Wireless high-speed Internet access (surcharge)
  • Multi-line phone
  • In-room massage available
  • Pay movies
  • Premium bedding
  • Refrigerator (on request)
  • Rollaway beds available
  • Shower/tub combination
  • Turndown service (on request)
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Window opens

Dining

Fallsview Restaurant - Spacious, contemporary penthouse-level restaurant with great falls views. Three buffet meals served daily, displayed on an 80-foot table. À la carte dining specialties may include roasted rack of lamb, pork Wellington, and baked ocean sole stuffed with baby shrimp and scallops served with hollandaise sauce. Breakfast, lunch, dinner.

Rainforest Cafe - Themed restaurant. Family dining with rainforest decor, erupting volcano, live shark exhibit, and animatronic animals. Open late morning to late night.

Hard Rock Cafe - Themed restaurant with rock ´n roll memorabilia. American cuisine including Tex-Mex dishes. Open late morning to late night.

Planet Hollywood - Themed restaurant inspired by film and television. California-inspired menu. Decor celebrates the glamour of Hollywood. Open late morning to late night.

Starbucks Canadian Café - Lobby level café offers hot and cold beverages from early morning to late evening. Pastries and snacks.

Room service - Available early morning to late night.

Sheraton On The Falls, Niagara Falls,  Canada, Dining Restaurant

Recreation

  • Golfing nearby
  • Hiking/biking trails nearby
  • Helicopter/airplane tours nearby
  • Fishing nearby
  • Bird watching nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton On The Falls

4.2
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.2
Room cleanliness:
4.3
Room comfort:
4.3
Location:
4.7
Neighbourhood:
4.5
84%

of guests recommend

out of 584 reviews

Write a review of this hotel

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A Traveller from Rochester, ny
5.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“Great hotel”

Wonderful hotel. Everything was great!!!

Steve F from Peterborough, ON
5.0
out of 5
Recommends this hotel
Posted 4 Dec 2011

“Great hotel”

Loved it.

A Traveller from Los Angeles, CA
4.0
out of 5
Recommends this hotel
Posted 2 Dec 2011

“Sheraton on the Falls”

The view of Niagara Falls from the Sheraton on the Falls hotel is memorably breathtaking. The falls are literally a 5 minute walk from the hotel. The staff and room amenities were comfortably pleasing. Whether on vacation or business, I highly recommend making the Sheraton on the Falls your home away from home.

John from Melbourne Beach, FL
5.0
out of 5
Recommends this hotel
Posted 29 Nov 2011

“Great place to stay”

Our only regret is that we could not stay longer. Every one was so nice and the location was perfect.

Area recommendations
Seeing the Falls of course.
Dining
Plenty of good places to eat close to the hotel.
A Traveller from Chicago
1.0
out of 5
Does not recommend this hotel
Posted 27 Nov 2011

“Terrible and unpleasant service. NEVER go back!”

I paid for falls view room but I get partial on the 5th floor. Room service so poor! Food not so good and expensive. For this price I expected higher quality of everything I paid. The same comfort but even pleasant people and free brekfast and less cost of occupancy I get in Comfort Inn on the road in Plymouth!!! And Sheraton double charge my card - to fix this cost me a lot of my energy!!!! I am so disappointed!!!

Area recommendations
Neerest fall and different hotel
A Traveller from Massachusetts
4.0
out of 5
Recommends this hotel
Posted 26 Nov 2011

“In the thick of things”

This hotel is right by the Falls and it's right in the middle of a very touristy area that we didn't much like. The hotel is clean and nice, but the location can be off putting to people wanting something a bit more quiet.

Area recommendations
The downtown business district or outside of town.
John L from Ottawa, ON
5.0
out of 5
Recommends this hotel
Posted 26 Nov 2011

“The best ever”

Our incredible experience began when we drove to the reception entrance of the hotel and were given assistance with my mother's wheelchair by the staff at the entrance. People went out of their way to be helpful and the hotel even granted us valet parking at no extra charge to make it easier for us with the wheelchair. The room was large and very comfortable with a grand view of both the American and the Canadian falls. When we encountered staff, they usually asked how we were enjoying our stay. They usually also asked if there was anything we needed. We really felt that they could not do enough for us. It is a fine hotel, with a staff that seems singularly dedicated to the comfort and the needs of their guests.

Area recommendations
We enjoyed the casino, walking along Victoria Avenue, Clifton Hill, and walking across the Rainbow Bridge to visit the United States.
A Traveller from South Carolina
5.0
out of 5
Recommends this hotel
Posted 23 Nov 2011

“Second Time in one month”

Conventient, reasonablely priced, friendly helpful staff, restaurant excellent, location wonderful, unbelievable falls view, can walk to stores, casino, Hard Rock, Hershey Store while being inside.

What to pack
Layers anytime after October, gets cold walking along by the Falls
Events and shows
Great Christmas show at Falls View Casino
Tom C from Barrie
5.0
out of 5
Recommends this hotel
Posted 21 Nov 2011

“will stay no where else”

this hotel is fantastic..... located in the middle of everything.... everything you need can be reached by walking! great room very clean ... was a fantastic stay!

A Traveller
5.0
out of 5
Recommends this hotel
Posted 20 Nov 2011

“Can't wait to return”

We weren't sure what to expect in terms of the quality of our falls view room or if we would even get a view of the falls from our room. We ended up on the 19th floor, with a fireplace and jacuzzi, and a PERFECT view of the falls. The service was phenomenal for the entire trip: friendly and attentive throughout. We absolutely cannot wait to return. This hotel is the perfect location for viewing the falls and visiting other nearby attractions.

Sheraton On The Falls

5875 Falls Ave Niagara Falls, L2G3K7 Canada

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Nearby Points of Interest

  • Casino Niagara - 0.3 km / 0.2 mi
  • Fallsview Indoor Waterpark - 0.3 km / 0.2 mi
  • Rainbow Tower - 0.3 km / 0.2 mi
  • Skylon Tower - 0.8 km / 0.5 mi
  • IMAX Theatre Niagara Falls - 1 km / 0.6 mi
  • Niagara Fallsview Casino Resort - 1.2 km / 0.7 mi
  • Horseshoe Falls - 1.3 km / 0.8 mi
  • Niagara Gorge Trail - 2.6 km / 1.6 mi
  • Marineland - 2.9 km / 1.8 mi
  • Niagara Parks Butterfly Conservatory - 5.2 km / 3.2 mi

Location Highlights

  • Casino nearby
  • In city center
  • In entertainment district
  • On river
  • Theme park(s) nearby
  • Water nearby

The preferred airport for Sheraton On The Falls is Buffalo, NY (BUF-Buffalo Niagara Intl.) - 32.8 km / 20.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Buffalo, NY, United States (BUF-Buffalo Niagara Intl.)

Area:

Niagara Falls, Ontario, Canada: Big attractions accompany the big falls experience in Canada. Fallsview Indoor Water Park, one of the continent’s largest, sits at the foot of the Rainbow Bridge. Nearby, MarineLand Canada features killer and beluga whales. Gamblers can chose between Casino Niagara and Fallsview Casino Resort, one of Canada’s largest. On a clear day, visitors can see Toronto atop the 520-foot Skylon Tower.

Sheraton On The Falls

5875 Falls Ave Niagara Falls, L2G3K7 Canada

Most recent booking for this hotel: less than 21 minutes ago.
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