Dear Maude, We are happy you chose the Sheraton Fallsview Hotel for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards,ZachGuest Experience Team

Dear Ingrid, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Sheraton Fallsview Hotel. We look forward to welcoming you back on your next visit!Best Regards,ZachGuest Experience Team

Dear Shanie, Thank you for choosing the Sheraton Fallsview Hotel. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back soon. Best Regards,ZachGuest Experience Team

Dear Sylvie, Thank you for staying at the Sheraton Fallsview Hotel and for your high rating. We could not be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. We are also glad that you loved our courteous associates. We look forward to hosting you again soon.Best Regards,Daniel IliasGeneral Manager

Dear France, Thank you for choosing the Sheraton Fallsview Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Daniel IliasGeneral Manager

Dear Samir, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. Thank you for choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,Daniel IliasGeneral Manager

Dear George, We are delighted you were impressed with our superb location, spotless accommodations, and hospitality. However, we are sorry for not meeting all of your expectations and the concerns regarding the charging stations. We will address this with appropriate individuals to better our guest experience. Thank you for choosing Sheraton Fallsview Hotel, and we look forward to seeing you again soon. Best Regards,Daniel Ilias,General Manager

Dear Neda, Thank you for choosing Sheraton Fallsview Hotel. We are glad your overall stay was pleasant; however, we are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Best Regards,Daniel Ilias,General Manager

Dear Steve, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Best Regards,Daniel IliasGeneral Manager

Dear Youssef, Thank you for the outstanding rating! We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Fallsview Hotel. We look forward to your return and wish you all the best with your future travels.Best Regards,Daniel IliasGeneral Manager

Dear François, Thank you for choosing Sheraton Fallsview Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you again soon.Best Regards,Daniel IliasGeneral Manager

Dear Jean, Thank you for the review and for staying with us. Warm, thoughtful, and attentive service is a top priority; therefore, we would like to apologize that one of our associates did not show this to you during check-in. You have our assurance that this is not typical of our hotel, as we strive to provide an exceptional experience to all of our guests. Please know that this will be addressed, and we are grateful for your feedback. On the positive side, we appreciate you mentioning how our associate Melanie took great care of you. We would love the opportunity to welcome you back and provide you with the perfect stay you deserve.Jim MooneyGeneral Manager

Dear Sokhorn, Thank you for sharing your experience at Sheraton Fallsview Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Best Regards,Daniel IliasGeneral Manager

Dear Cyril, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.Best Regards,Daniel IliasGeneral Manager

Dear Steve, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your accommodations. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and look forward to welcoming you back soon for another enjoyable visit.Best Regards,Daniel Ilias,General Manager

Dear Rémi, We are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experience.Best Regards,Daniel IliasGeneral Manager

Dear Marie Claude, Thank you for choosing Sheraton Fallsview Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Best Regards,Daniel IliasGeneral Manager

Dear Francis, Thank you for choosing to stay with us, and we appreciate you taking the time to share your review with fellow travelers online. That said, we regret the issues you had with the elevators and the delay this caused. It was a pleasure hosting your visit, and we look forward to welcoming you back to Sheraton Fallsview Hotel.Best Regards,Daniel IliasGeneral Manager

Dear Mirella, Thank you for your review. Our goal is to provide an exceptional and seamless experience to all our guests; therefore, we regret the issues in your room. We aim to exceed your expectations and go above and beyond our guests, so we regret that this was not your experience. We have shared your comments appropriately, and we are grateful for your patience. Again, we apologize and hope you will consider us whenever you return to the area in the future.Best Regards,Daniel IliasGeneral Manager

Dear Nezha, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. We appreciate you mentioning how our convenient location was perfect for your travel plans and that it enhanced your time with us. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Daniel IliasGeneral Manager

Dear Murielle, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Daniel IliasGeneral Manager

Dear Karine, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family. We look forward to being the first hotel you think of on future trips to the area.Best Regards,Daniel IliasGeneral Manager

Dear Murielle, We were delighted to read your feedback, and we appreciate you taking the time to share a review. We agree that the Sheraton Fallsview Hotel is the perfect location for families to explore all of the sights, sounds, and tastes that the Niagara Falls area offers. We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what makes our day. We look forward to seeing you and your family here again soon!Best Regards,Daniel Ilias,General Manager

Dear Eric, We are delighted that you enjoyed your stay at Sheraton Fallsview Hotel. However, we apologize for the wait times with the elevator and the inconvenience caused by the delays. We look forward to having you stay with us again the next time you are in our area.Best Regards,Daniel Ilias,General Manager

Dear Melaine, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Sheraton Fallsview Hotel; we look forward to your next visit.Best Regards,Daniel IliasGeneral Manager

Dear Julie, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our prime location, and well-appointed accommodations. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,Daniel Ilias,General Manager

Dear Julien, Thank you for being our guest at Sheraton Fallsview Hotel. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Daniel IliasGeneral Manager

Dear Karline, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Daniel Ilias,General Manager

Dear Micheline, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them. We appreciate the review and look forward to having you as our guest again.Best Regards,Daniel IliasGeneral Manager

Dear Isabelle, Thank you for your terrific rating of Sheraton Fallsview Hotel. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Best Regards,Daniel Ilias,General Manager

Dear Nabeel, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Sheraton Fallsview Hotel.Best Regards,Daniel Ilias,General Manager

Dear Yacine, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Daniel IliasGeneral Manager

Dear Valerie, Thank you for rating your stay at Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Daniel IliasGeneral Manager

Dear Pierre-Yves, Thank you for sharing your feedback. We apologize that the room type you reserved was not available, and we regret the frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We are very grateful for your patience, and it is our hope that we will have a future opportunity to show you the enhanced stay we are committed to providing every guest.Best Regards,Daniel IliasGeneral Manager

Dear Claude, Thank you for your fabulous rating and for letting us know your stay at Sheraton Fallsview Hotel was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards,Daniel IliasGeneral Manager

Dear Togha, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Daniel IliasGeneral Manager

Dear Ms. Anne, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. We are pleased you enjoyed our spotless accommodations. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,Daniel IliasGeneral Manager

Dear Ms. Rochon,Thank you for the outstanding review! We could not be more pleased that you had a relaxing stay and that you enjoyed the beautiful views of Niagara Falls from the rooftop. You can practically feel the mist! Thank you for choosing the Sheraton Fallsview Hotel. We look forward to hosting you again soon.Best Regards,Daniel IliasGeneral Manager

Dear Ghada,Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Sheraton Fallsview Hotel your home away from home when your travels bring you back to the area.Best Regards,Daniel IliasGeneral Manager

Dear Claude, Thank you for choosing Sheraton Fallsview Hotel and for the excellent review. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Daniel Ilias,General Manager

Dear Karine, We are delighted you had an outstanding stay at Sheraton Fallsview Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Best Regards,Daniel IliasGeneral Manager

Dear Luc, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards,Daniel Ilias,General Manager

Dear Émilie, Thank you for rating your experience at Sheraton Fallsview Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Best Regards,Daniel Ilias,General Manager

Dear Sophanica, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,Daniel IliasGeneral Manager

Dear Amna, We appreciate you choosing our hotel for your visit to Niagara Falls, and we are sorry for not meeting your expectations. Our focus is on the comfort and satisfaction of our guests, and we apologize for the frustration this caused you. We hope you will give us another chance to provide you with a more enjoyable stay.Best Regards,Daniel Ilias,General Manager

Dear Christian, Thank you for choosing Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you again for taking the time to share your perfect rating, and we look forward to hosting you again soon.Best Regards,Daniel Ilias,General Manager

Dear Deborah, We are thrilled you enjoyed the spectacular views of the fall from the comfort of your room. We also appreciate your comments regarding the delicious breakfast buffet and valet parking. It was a pleasure hosting you at Sheraton Fallsview Hotel, and we look forward to your next visit.Best Regards,Daniel Ilias,General Manager

Dear Pierre, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.Best Regards,Daniel Ilias,General Manager

Dear Roxane, Thank you for the perfect rating. We are glad you had a wonderful time at Sheraton Fallsview Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Daniel Ilias,General Manager