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Reviews of Rodeway Inn Fallsview

2.5 out of 5
Rodeway Inn Fallsview
6663 Stanley Ave, Niagara Falls, ON

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 1003 reviews" "
Rating 8 - Good. 389 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 64 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Yessica Mireya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No elevator, some bugs on the room, weird smell, expensive start quote and beverage machine won't grab dollars.
Stayed 3 nights in Apr 2024

4/10 Poor

Kathy, Sandy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was helpful, but be aware you are not able to control the temperature in your room. The temperature is controlled by the front desk and it was either too hot or too cold. The front desk had to run the heat as well as the A/C to make it comfortable.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Hello, I’m afraid that this is incorrect. All guest have control on how they like their room. The only thing we can do is shut off the a/c and heater off. We would have to leave front desk completely. My front desk agents is aware of this.

8/10 Good

Josee, Beaupre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from the main attractions. Friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Front desk were friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the low price! Walk or bus everywhere very quickly. Loved the location.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 14, 2024
Hello Peter, It was great having you at the Rodeway Inn! We are so glad that you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were very helpful as my Expedia reservation did not go through. Colin was thorough and texted me that everything is taken care and let the day shift and manager be aware of the situation. When we arrived our room was ready. We asked for extra blankets, not a problem. Very polite and accomodating. Housekeeping girls were very friendly. If you are on a budget and dont mind fancy. The price and location is great. Great smiles all around. Thank you for making our stay pleasant.
Stayed 1 night in Apr 2024

6/10 Okay

Bertha

Travelled with family
Liked: Staff & service
I was very pleased that it was a shot walking distance to the falls but was not happy about having to pay for parking additionally from the fee of staying at Rodeway Inn.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 13, 2024
Hello Thank you for the review! Parking is advertised as 20 dollars plus tax on all parties. As well it’s in your confirmation email through Expedia. So this shouldn’t be no surprise. We hope to see you again next year (:

6/10 Okay

HARRY

Travelled with group
Liked: Staff & service
Nothing specifically was overly "bad" pretty standard for a hotel. The staff was friendly and helpful upon arrival. Carpets were a bit rough - outlets need some serious updates.
Stayed 1 night in Apr 2024
Response from General manager on Apr 12, 2024
Hello Harry, Thanks so much the feedback. I can say we are doing some serious upgrades to the hotel. Hopefully you’ll come back again in the near future to check it out (:

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb rooms: really big! Nice and quiet. Excellent value for money, and super convenient for the falls.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Crazy close to the falls for the cost. The staff were super friendly and helpful. We had a great time watching the solar eclipse there.
Stayed 3 nights in Apr 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
It was overall clean. The mattresses were horrible. The staff was nice
Stayed 2 nights in Apr 2024

10/10 Excellent

laxman

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean inside and staffs at the reception are great.
Stayed 1 night in Apr 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beverleyann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , excellent parking
Stayed 1 night in Mar 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and located within walking distance of everything
Stayed 1 night in Mar 2024

8/10 Good

senobar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near the falls and the fact that you can park your car right at your room door also, a delightful pizzeria nearby however, fell short in terms of value. Though efforts were made to keep it clean, the property's condition didn't quite justify its price.
Stayed 1 night in Mar 2024

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Thank you for the Kind review! We hope to see you again soon

6/10 Okay

Philip

Travelled with group
Disliked: Staff & service
Towels were blood stained so I was afraid to use them. Employees werent on the same page and gave me conflicting information regarding my $200 deposit. Instructions were confusing in terms of what area we can park.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Hello Phillip, I find it extremely odd that we would have stained "Blood" towels. We take cleanliness very serious. and would NEVER leave stained sheets/towels in the room. Regards the deposit, Everyone is on the same with it. We even send the deposit information apart of your confirmation email that way there is no confusion for when you arrive at the hotel. ALL staff are trained to say in diffferent ways to make sure it matched your bank statement. (Every bank is different when it comes down to pre-auths/holds. ) If you have anything else, that you want to discuss please contact the hotel. We will be happy to help.

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
The property is maintained very clean. However, the mattresses on the bed are extremely uncomfortable. The pillows were terrible (old and flat) and the towels were thin and not very soft. We also had two queen size beds at our room, but there ans only one face cloth. There is also no restaurant attached to the property although there is a pizza place close by and is not far from other hotels. Very average hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Hello Anne, We will look into this! I know our property manager is working with the owners to get things upgraded and changed. Hopefully we see you again soon!

8/10 Good

jane

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is very dated. Staff all friendly and room was clean.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Hello Jane, Thank you for your kind review! We hope to see you again soon

6/10 Okay

Miranda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Felt a little unsafe and outdated. No fridge or elevator. Wallpaper peeling off walls in hallways. Staff were excellent!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Hello Miranda, Thank you for the kind words about our staff. Fridges are an additional fee and on first come first serve bases. We hope to see you again soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Donald, Belwood

Very clean and great location but a bit worn and old and tv picture intermittent
Stayed 1 night in Mar 2024

10/10 Excellent

AVTAR

Stayed 1 night in Mar 2024

8/10 Good

Ariunbold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some lights must be changed
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for the review. We will look into the lights. (: We hope to see you again soon

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. The rooms were spacious and clean. The beds are comfortable.
Stayed 1 night in Mar 2024
Response from General manager on Mar 11, 2024
Hello Lisa, Thank you for the kind review! We hope to see you again soon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rodeway was perfect for my needs. I was in the Falls to see a show at the OLG Stage. I live in Barrie and had no intention of driving home. I wanted a place to stay that was not expensive and was within walking distance of the venue. All of my expectations were met and the service from Ashwin (sp) and Kevin was terrific. They were both very accommodating. I would not hesitate to stay there again. Well done, boys!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 9, 2024
wow! Thank you for the amazing review!We hope to see you again soon

10/10 Excellent

amey

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

4/10 Poor

Tracy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hall ways and stairwells had a bad odor.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 9, 2024
Hello,We looked into this issue. Someone burnt something in microwave and tried to hide it. We did do a very thorough clean for a few days. and can no longer smell it.Thank you for bringing it to our attention

10/10 Excellent

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price I paid. Great customer service
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Gurjinder

Liked: Amenities
Good and clean
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

8/10 Good

Ellen

Stayed 1 night in Feb 2024

2/10 Terrible

Emma

Stayed 1 night in Feb 2024

10/10 Excellent

SAGSENOL

Stayed 1 night in Feb 2024

10/10 Excellent

Hazel

Stayed 1 night in Feb 2024
Response from General Manager on Mar 29, 2024
Hello Hazel, Thank you for the kind review! We are glad that you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Jeniffer

Liked: Cleanliness, amenities
The service was amazing and when we entered the room the room smelled great and was very clean!
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

2/10 Terrible

Ullah

Disliked: Cleanliness, property conditions & facilities
My 1st image at reception area was very poor. The sofa was ripped, having spots. I the room the toilet paper was very very cheap quality & by touching it stick to your hand and instead of cleaning it will make you more dirty. No drinking water was supplied. The access card was also not programmed properly , some times it works & some time NO.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for bring this to our attention.We took a look into this. The sofa in the lobby will be getting replaced. the toilet paper is a fair. but we did upgrade it. We do have a vending machine that has water in it. The room keys do work. they do have a magnetic strip. So If you have your phone near it, it will deactivate. This was explained to you.

6/10 Okay

F J David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very convenient to all the amenities and OLG.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Virti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. I wanted a cheap hotel that was near the falls and this was the perfect one.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

miro

Travelled with partner
Great location
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

2/10 Terrible

Ahmad

Disliked: Cleanliness, property conditions & facilities
The finish of the hotel is not good
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Not to sure on what you mean by that...But our rooms are clean and we have great customer service!

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Wall paper in the hallways were coming off. Room was clean and comfortable.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!we will look into the wallpaper.We hope to see you again soon!

6/10 Okay

Dan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run down property. Need major update.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 3, 2024
Thank you for your review! We are aware that the property is ran down. With that being said, we do plan on doing some upgrading in the near future! We hope to see you again soon!

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was excellent value for money and the guy at Reception was polite, efficient and helpful. The room was lovely and sparkling clean. We have been travelling through the US and stayed in many places and this was the best value yet.
Stayed 1 night in Jan 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

6/10 Okay

Ryan

Liked: Staff & service
I would stay again
Stayed 2 nights in Jan 2024
Response from General Manager on Mar 9, 2024
Thank you for the review!We hope to see you again soon!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Our room was clean spacious and where we asked to be placed. On the same parking lot there is a pizza place that is excellent. One of the best I have ever tried.
Stayed 1 night in Jan 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I saw the reviews for this property after I had already booked it, and saw many comments about the cleanliness that had me concerned. I thought I'd share my two cents about the rooms for some clarity. The rooms themselves were very dated, the bathroom seemed to have been remodeled recently, but everything else felt like it was from the 80's or 90's. There were a few spots where the wallpaper was peeling, the towels were fraying pretty badly, and the carpet DID have some old stains. However, the room itself was very clean. The bedsheets were new (although the pillows were pretty flat), and despite the carpet stains it did seem to be clean. It also shared a parking lot with a really good Italian restaurant, which was handy, and it's a 5-10 minute walk away from the falls. Considering this place was half the price of anywhere else, I was happy.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 16, 2024
Hello Anna, Thank you for the very detailed review! With the feedback that was given we will work on the things that you have mentioned for example the stains in the carpet. We hope to see you again!

8/10 Good

Huafeng

Stayed 1 night in Jan 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 2 nights in Jan 2024
Response from General Manager on Mar 9, 2024
Thank you for the amazing review!We hope to see you again soon!