Front of property

Reviews of Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

2 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 1413 out of 3028 reviews" "
Rating 8 - Good. 1041 out of 3028 reviews" "
Rating 6 - Okay. 325 out of 3028 reviews" "
Rating 4 - Poor. 137 out of 3028 reviews" "
Rating 2 - Terrible. 112 out of 3028 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Krista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with the pool was so unbelievably cold that my son felt unwell afterwards. The facilities are so outdated and there was hair everywhere. Also, fire alarm went off thanks to a guest smoking in the stairwell. What a shame.
Stayed 1 night in Jan 2024
Response from Puneet on Mar 28, 2024
Hi KristaThank you for taking the time on giving us the review and much appreciated feedback!We also extend our apologies for any inconvenience happened during your stay

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Clifton Hill.
Stayed 2 nights in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Kelly,Thank you so much for staying with us , we are so happy to hear the location was great for you. We hope to see you again!

10/10 Excellent

Navi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Puneet on Mar 28, 2024
Hi Navi,Thank you for taking the time on giving us the review and much appreciated feedback!

4/10 Poor

Genny

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Puneet on Mar 28, 2024
Hi GennyThank you for taking the time on giving us the review and much appreciated feedback!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good price Close to the strip and falls. Only downside was the bed wasn't very comfy.
Stayed 1 night in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Stephanie,Thank you for staying with us and thank you for taking the time to provide a review. We are glad to hear you enjoyed your stay. We hope to see you again!

10/10 Excellent

franca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious comfortable rooms Very polite, courteous, friendly staff, make you feel very welcome. Nice breakfast at the hotel, can do buffet, or order a la cart. Walking distance to Clifton hill, coffee shops, restaurants and shopping
Stayed 2 nights in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Franca,Thank you for staying with us and thank you for taking the time to provide a review for our hotel. We are so happy to hear you had a great experience. We hope to see you again!

6/10 Okay

Rachel

Disliked: Cleanliness, property conditions & facilities
Staff was friendly but room wasn’t very clean and the bathtub and shower had long hair and pubic hair in around the tub and many long hairs allover the shampoo bottle, clearly the shower/bathtub and bathroom floor were overlooked by housekeeping staff. Would not stay here again.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 28, 2024
Hi Rachel,Thank you for taking the time on giving us the review and much appreciated feedback!We also extend our apologies for any inconvenience happened during your stay

8/10 Good

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills or anything special, overall just a good stay. Good hotel for families.
Stayed 2 nights in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Michael,Thank you for staying with us and thank you for taking the time to review our hotel. We hope to see you again!

2/10 Terrible

Kate

Travelled with family
Horrible
Stayed 1 night in Mar 2024
Response from Puneet on Mar 28, 2024
Hi Kate,Thank you for taking the time on giving us the review and much appreciated feedback!Just to be on the same page we do understand your frustration during the time of check in, like any other hotel we do have policy of Credit Card deposit and Valid ID to check in.

4/10 Poor

Jay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Noisy due to a hockey tournament, security did not do enough to keep the teenagers under control after 11pm.
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Jay,Thank you for staying with us and thank you for your feedback. We’re sorry to hear about your experience with us.We hope you will allow us a second chance. Thank you.

8/10 Good

andrew

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Andrew,Thank you for staying with us and thank you for your feedback. We hope to see you again!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price & location are perfect! Stayed on a Thursday in February for under $100 with tax & fees. The room was dated but who cares! It was clean with 2001 prices :)
Stayed 1 night in Feb 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Nicole,Thank you for staying with us and thank you for taking the time to review our hotel. We are so happy to hear your stay was great, we are looking forward to seeing you again in the future.

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Neel,Thank you for staying with us and thank you for your feedback. We hope to see you again!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Jason,Thank you for staying with us and thank you for your feedback. We hope to see you again!

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Katherine,Thank you for staying with us and thank you for your feedback. We hope to see you again!

8/10 Good

Garrett

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Garrett,Thank you for staying with us and thank you for your feedback. We hope to see you again!

8/10 Good

Dan Adonis

Liked: Cleanliness, staff & service, property conditions & facilities
I like the accessibility of the location. Late refund of deposit.
Stayed 1 night in Mar 2024
Response from Dana, Assistant General Manager on Mar 27, 2024
Dear Dan ,Thank you for staying with us and thank you for providing your feedback. We hope to see you again!

10/10 Excellent

Neema

Liked: Amenities
Good services
Stayed 1 night in Mar 2024
Response from Puneet on Mar 22, 2024
Hi Neema,Thank you so much for this review and such kind feedback!We really appreciate it and glad everything with your stay was great and we love to see you back !!

8/10 Good

Nirlesh, Livingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in Niagara Falls - easily walk to Clifton Hill and the falls. Quiet and clean rooms.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 22, 2024
Hi NirleshThank you so much for this review and such kind feedback!We really appreciate it and glad everything with your stay was great and we love to see you back !!

8/10 Good

Jon

Travelled with family
Liked: Property conditions & facilities
Good location
Stayed 2 nights in Mar 2024
Response from Dana Danci, Assistant General Manager on Mar 19, 2024
Dear Jon, Thank you so much for your feedback! We hope to see you again soon!

8/10 Good

Zhangjia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Puneet on Mar 22, 2024
Hi ZhangjiaThank you so much for this review and for the feedback!We really appreciate it and glad everything with your stay was great and we love to see you back !!

10/10 Excellent

Brahmreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Puneet on Mar 22, 2024
Hello BrahmreetThank you for the review and the feedback.Really appreciated and we hope to see you again soon!

10/10 Excellent

minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance from the sky wheel and Niagara falls
Stayed 1 night in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Minerva, Thank you so much for taking the time to provide a feedback for our hotel. We are happy to hear you enjoyed your stay and the location. We hope to see you again!

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in clean room!
Stayed 1 night in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Wesley,Thank you so much for taking the time to provide a feedback for our hotel. We are glad to hear you had a great experience. We hope to see you again!

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Syaff very friendly and helpful. Clean rooms comfy bed, little noisy from outside and people stomping in the hallway.
Stayed 1 night in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Ben,Thank you so much for taking the time to provide a feedback for our hotel. We are happy to hear the room was comfy and staff very friendly. Please accept our apologies about the noise. We hope to see you again!

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Melissa,Thank you so much for your feedback. We hope to see you again !

6/10 Okay

sarah

Travelled with family and small children
Our stay was fine, definitely a dated hotel and not as clean as we would have liked, but was decent price for one nights stay. Beds could have been better, they kind of sunk in when you laid down. The biggest issue we had was the noise from younger guests, several of which camped in the hallway outside of our room to have a late night pizza party on the floor. So I would suggest if you’re travelling with young kids who need to sleep, as we were, spend a bit more money on a place that doesn’t meet the budget of spring breakers lol.
Stayed 1 night in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Sarah,Thank you so much for taking the time to provide a feedback for our hotel. We do apologize for the inconveniences and we hope you will give us another chance in the future.

4/10 Poor

Rex Cabrera

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not well maintained. Front desk is not efficient.
Stayed 1 night in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Rex Cabrera,Thank you so much for your feedback. Please allow us to know more about your stay!

10/10 Excellent

Kamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, well priced
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Kamal,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

Huma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just a minute walk from clifton hill. amazing location with lots of food choices around. The hotel itself was clean and the staff was very kind and helpful. Will definitely stay here again and recommend it. Thank you Yetti for being awesome!
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello HumaThank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us and thank you for appreciating our staff Yetta. We will definitely pass this on to her!We hope to see you again soon

6/10 Okay

Melissa

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Dana Danci , Assistant General Manager on Mar 19, 2024
Dear Melissa,Thank you so much for your feedback!

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good minus the sunken beds and strange tasting coffee ... cheap breakfast, clean, fast room service, easy parking, nice staff, cheap deposit fee... this is our second stay and we will go back again! Niagara has some iffy hotels but this one we like!
Stayed 3 nights in Mar 2024
Response from Puneet on Mar 16, 2024
Hello SarahThank you so much for the review and for the feedback. Much appreciated!We hope to see you again soon!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecomincal
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Greg,Thank you so much for the review and the feedback. Much appreciate it and We hope to see you again soon

10/10 Excellent

Suet Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet room, bed is comfortable. Excellent location close to everything. Very helpful staff and definitely will stay again in the future. Best value in Niagara Falls!
Stayed 3 nights in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Suet Wai,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

Victoria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Within walking distance to many attractions, and restaurants. Friendly, attentive staff. Pool area could be a little better maintained, but overall worth the price.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Victoria,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

tessa

Liked: Cleanliness, property conditions & facilities
Just came back from a 3 night stay. Great accommodation, fantastic location and friendly staff. So close to Clifton hill.
Stayed 3 nights in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Tessa,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Christine,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lived the hotel. rooms were big clean and comfy only down fall no tv stations. all old shows
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello David,Thank you so much for the review and the feedback. Much appreciated and We hope to see you again soon.

10/10 Excellent

YOON DO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Yoon Do,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

SUSIE

It’s clean and easy excess to everything
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Susie,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

8/10 Good

brian

Travelled with family
Liked: Staff & service, amenities
Older property needing renovating but for the low price during busy season great value
Stayed 2 nights in Mar 2024
Response from Puneet on Mar 16, 2024
Hello BrianThank you so much for the review and the feedback. Much appreciated and We hope to see you again soon

10/10 Excellent

Baljinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was very good experience!!
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Baljinder,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

8/10 Good

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk asked how room was and promptly changed it when I expressed some concerns even though I wasn't asking for a change of room. That was service above and beyond.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello JennyThank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello MelissaThank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Mariel,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

6/10 Okay

Hunter

Travelled with family
Liked: Staff & service
Overall the stay was fine, room was clean. However, if you wanted to have breakfast it was about $10-$15 a person and if youd like to park there its about $17.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello HunterThank you so much for the review and the feedback. We really appreciate it and hope to see you again soon

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent. Came in with a hockey team and they were very accommodating. The room was very spacious and clean. You were even able to help me when I had troubles!
Stayed 3 nights in Mar 2024
Response from Puneet on Mar 16, 2024
Hello MeghanThank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

huy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great service..
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello HuyThank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and property was exactly as expected for a 3 star hotel. Beds were comfortable, bathroom and shower had great water pressure and was hot. The tv was a little onerous to get going - we had to ask for help from the front desk to get it working, and I got the impression this is not an uncommon occurrence. But the service from the front desk was exceptional. They were kind and friendly, and called when we checked in to see if we needed anything, when the tv needed to be fixed someone was up in 10 minutes, and the pool was closed for some maintenance unexpectedly, and they called as soon as it was reopened. We could not have asked for better service. Thank you!
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello Sarah,Thank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon

10/10 Excellent

Worlali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all Clifton attractions and property is really good to stay at. Staff are really great and will 10/10 recommend.
Stayed 1 night in Mar 2024
Response from Puneet on Mar 16, 2024
Hello WorlaliThank you so much for the review and very kind feedback. We really appreciate it and glad you like your stay with us.We hope to see you again soon