Private beach, sun loungers, beach umbrellas, beach towels
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Reviews of Diamond Bay Resort and Spa

4.5 out of 5
Diamond Bay Resort and Spa
NGUYEN TAT THANH BVLD, PHUOC DONG, Nha Trang, Khanh Hoa (province)

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 324 reviews" "
Rating 8 - Good. 110 out of 324 reviews" "
Rating 6 - Okay. 48 out of 324 reviews" "
Rating 4 - Poor. 17 out of 324 reviews" "
Rating 2 - Terrible. 11 out of 324 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Siew Ping

Disliked: Cleanliness, property conditions & facilities
There was nothing that I really like about this resort overall. Very old, not well maintained condition. Whole resort landscaping looks horrible, wild death leaves were all over surrounding our villas and spa area.Small private beach area is extremely poluted due to the waste disposable area across the bay approximately 1/2 KM away. Garbage waste,plastic trash were litterilly on the beach area on this resort surroundings.Water is not safe for swimming, its cloudy and muddy.Breakfast buffet has the same varieties ecxept for the pho noodles.Restaurant service is terrible, not attentive and slow service on food orders. Food tasted horrible. When we first checked in our hotel room - Ocean View Villa I DID NOT LIKED the room at all as the room is facing a public toilet /bathroom with a bunch of bush covering the pool area and there is barely any beach view for what we pay for. We can hear where the kids and adults were loud at the pool area that is in front of us. 👎👎👎👎👎 So we complained and requested to change to another villa. Checked in villa 6101 was not any better as the bathtub is filty dirty with bugs and flies. Toilet seat with pubic hair. Room view is also facing a public toilet and the beach in front of us is full of trash and water is polluted and not swimmable.👎👎👎👎👎. Free bicycle rental is only free for 2 hrs a day and very limited bikes availabe and all of them are rusty and in old condition.
Stayed 5 nights in Feb 2024

6/10 Okay

Douglas

Travelled with partner
Simple requests for tea/coffee in room refused.Cold tea /coffee breakfast buffet always cold.Cold water in room mornings.Resort felt desolate at times ,out of season?
Stayed 3 nights in Oct 2023

6/10 Okay

Sandra

Disliked: Staff & service
Resort was beautiful but the staff at reception, at the bar, and at the restaurants was inattentive, lazy, and rather rude. We stayed at many hotels in Vietnam and this resort had the poorest service.
Stayed 1 night in Jan 2020
Response from Diamond Bay Resort & Spa Team on Feb 10, 2020
Dear Sandra, Thank you for choosing us for your trip to Nha Trang city. We are not glad to know that our staff behavior did not meet your satisfaction. Rest assured, we will have more training for our employees to improve their service as soon as possible. Wish you all the best. Sincerely,

6/10 Okay

Ha

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel under 4 star
Stayed 2 nights in Oct 2019
Response from Diamond Bay Team on Oct 26, 2019
Thank you for choosing us. We hope that you had a pleasant stay at the resort. Furthermore, we love to hear all feedback from our guests so that we could improve our services and be better. Wish you all the best.

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort only thing i marked down was the variety of food. I would have liked to see more Western dishes at breakfast.
Stayed 3 nights in Sep 2019
Response from Diamond Bay Team on Oct 11, 2019
Dear Ryan, Thank you for staying with us and spending your time leaving a review. We are glad to know that you had a pleasant vacation at the resort. Your comments about adding more Western will be considered by our managers and hope that we could offer more Western foods in the near future. Currently, we would like to introduce our local cuisine with Vietnamese foods in the breakfast buffet.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inly disapointed about beach area rest of the hotel was amazing
Stayed 6 nights in Sep 2019
Response from Diamond Bay Team on Sep 16, 2019
Thank you for staying with us. I do apologise that the beach was not as you expected. We are also delighted that you was happy with many things at the resort. We appreciate your valued idea and will consider to find the best way to serve our guests. Thank you and wish you all the best.

8/10 Good

Cvo, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ,far from city pretty garden,pool big and pretty,the only thing I don’t like is the food,very expensive,they charge 10 time compare with the price in city
Stayed 2 nights in Sep 2019
Response from Diamond Bay Team on Sep 9, 2019
Dear Cvo, Thank you for choosing us. We are delighted to know that you enjoyed the garden and the swimming pool. Regarding the food, I hope that you love the breakfast buffet included in the room price. I will raise you idea about the price of the food with our team and find a win-win solution. Thank you and wish you all the best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jul 2019
Response from Diamond Bay Team on Jul 26, 2019
Thank you for your generous rating. We hope you had a pleasant stay at the resort. We wish to have you back for another nice vacation.

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok experience
Experience started off well with a friendly welcome but after that it was pretty much downhill, room was fine but nothing special. All the processes of paying was painfully slow within all areas in the restaurants and check out. Only 2 of the restaurants at the resort were open so we need to travel in to Nha Trang to eat. We ate at the restaurant the first night and was told that ordering a meet dish would take two hours!!
Stayed 3 nights in Jul 2019
Response from Diamond Bay Team on Jul 24, 2019
Dear Jacob, Thank you for choosing us. We do apologize that there are things that disappointed you. We will bring your comments to the attention of our team and have improvements next times. Thank you once again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. But may be have more restaurants and drink store
Stayed 7 nights in Jul 2019
Response from Diamond Bay Team on Jul 22, 2019
Thank you for choosing us and your amazing review as well. We also appreciate your comment about the restaurants. We hope to have you back one day for another wonderful stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good breakfast, good shower, very nice pool area.
Decent resort, breakfast and pool area excellent. Rooms slightly dated. Chose a large room (bedroom, living rooms separated by door) humongous waste of space of the living area by odd wooden furniture and lack of electrical outlet to use a laptop. Shower excellent though. For a biz traveler shower, bed and food is key and as good as the breakfast is the food at the restaurant is tragic. Pretty pictures and poor cooking.
Stayed 3 nights in Jun 2019
Response from Diamond Bay Team on Jun 24, 2019
Thank you for sharing your point of view about the recent stay at the resort. It is glad to know that you enjoyed all the facilities at Diamond Bay Resort & Spa. All your comments about the room furniture and breakfast are recorded to be improved. We hope to welcome you back for another pleasant stay. Yours sincerely,

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The location on the water and the grounds and pool were great. The hotel restaurants provided good food and the prices were not too bad. There were no local shops that I saw. However, on the downside, the AC in the room was not very effective which made the evenings uncomfortable. Also the WIFI signal was very weak in my room and it made working very difficult.
Stayed 2 nights in May 2019
Response from Diamond Bay Team on Jun 5, 2019
Thank you for your valued comment. We are truly delighted to know that you appreciate the location, swimming pool. We do apologize for the unexpected issue with the AC and Wifi. We always strive to offer our guests with high-quality services, therefore, these such issues are not something we are expecting. We rest assure to bring these cases to the attention of our managers and find out the solution as soon as possible. We wish you all the best and hope to have you back with us to make up for this imperfect stay. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We were there at the end of April which is low season. 2 of the restaurants were closed limiting the dining options in the evening, my wife loves fish and we really looked forward to dining in the seafood restaurant but this was closed. The hotel is a little out of town with a free bus but we did not really think much of Nha Trang a s a whole. The hotel upgraded our room but the air con seemed to struggle which meant we were warm at times, i did not raise this but wish i had. The pool is massive and was v clean the sunbeds were comfortable and plentiful.
Stayed 6 nights in Apr 2019
Response from Diamond Bay Team on May 17, 2019
Thank you very much for choosing Diamond Bay Resort & Spa and for your wonderful review. We are delighted that you had a pleasant stay with us and that you enjoyed our swimming pool. Our team strives to deliver the best experience to our guests and we are extremely grateful when our efforts are being recognized. We are also sorry for the unhappy experience with the air conditioner and the closed restaurant. I hope these issues will be got better in the next time. Thank you again for taking the time to write us a perfect review. We are looking forward to welcoming you again very soon. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing option to visit! Lobby must be faster in check in, people want to enjoy the pool, beach and check in takes a long time.
Stayed 4 nights in May 2019
Response from Diamond Bay Team on May 10, 2019
Thank you for your great review. It is wonderful to read your compliments. We hope to welcome you back for another more fantastic stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water at main beach in bay not that clear due to lack flow in the bay. Second beach is much better but a pain to get to as it is at least 25mins walk if you don't catch the only shuttle bus first thing in the morning as there are no other buses during the day. It's very well organised. Also you have to take the hotel towels to the second beach but this is not well advertised. Staff are very kind and helpful and the pool is huge with depths to cater for all needs.
Stayed 3 nights in Apr 2019
Response from Diamond Bay Team on May 7, 2019
Thank you for your detailed and valued feedback. We are glad that you appreciated the pool, staff and the second beach. We love to have you back in the near future.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquillity
Staff are amazing, they're only to happy to help. Buffet breakfast has everything you could imagine, all of it very tasty. Rooms were big and spacious, only wished the aircon could've been colder. I am sure if I asked reception would've sorted it for me. Beautiful, relaxing getaway. Not to far from Nha Trang central, about 200,000dong taxi fair.
Stayed 4 nights in Apr 2019
Response from Diamond Bay Team on Apr 22, 2019
Dear Mr. Toni, Thank you for your fantastic review. We are truly delighted with your praise for our resort. We always try our best to offer the guest high-quality services. We hope to welcome you back for another wonderful stay. Warm regards,

2/10 Terrible

CG, Guangzhou, China

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Almost all the facilities look worn out and old. The hotel´s pictures appear very nice at the Expedia Web page, but in reality the facilities look far from that. It is understandable that all hotels try to show their “best faces”, but in the case of the Diamond Bay Resort & Spa, it was completely false advertainment. There were several abandoned areas, for example, a couple of restaurants and parts of what use to be like an amusement park. There were some maintenance jobs going on, but they appear superficial and insufficient. The rooms’ furniture was old and very simple. The towels at the Gym were horribly bad-smelling and the equipment -which was minimum- were also filthy. The “private bay” beach was not really clean and we did not dare to go in. Its pictures in the Expedia Web page were obviously photo-altered to look far better that in reality. This hotel desperately needs millions of dollars to reach the 5-star level that it falsely and pretentiously bares. The hotel is 30 minutes apart from everything in the city and the free transport to center city was insufficient, therefore, some people couldn´t get in. At the end, we has to pay for taxis. All the above-mentioned elements made this a very disappointing experience. It was not the good bargain as it appeared when we signed up, it was dishonest advertisement. The hotel employees were very kind. The pool was well-kept and clean. The vegetation was beautiful, and the food at the Banana Leaf Restaurant was good.
Stayed 5 nights in Mar 2019
Response from Diamond Bay Team on Apr 11, 2019
We appreciate the feedback CG.. We're disappointed that your stay with us was anything less than ideal. It's unfortunate you've noticed a decline in the quality of our facilities. We care about the satisfaction of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

10/10 Excellent

Verified traveller

Stayed 10 nights in Mar 2019
Response from Diamond Bay Team on Apr 2, 2019
Thank you for your great rating. We hope to welcome you back for another fantastic experience.

10/10 Excellent

Jerry

Liked: Cleanliness, property conditions & facilities, room comfort
Goid
Good
Stayed 1 night in Feb 2019
Response from Diamond Bay Team on Feb 27, 2019
Dear Jerry, Thank you for your great rating. We always strive to provide high-quality service for our beloved guests. And it is what we love to hear and it also helps us to know that we are doing the right thing. We look forward to welcoming you back for another fantastic experience. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and familiar, the pool is great as so is thecamazing beach! Very nice place!
Stayed 4 nights in Feb 2019
Response from Diamond Bay Team on Feb 13, 2019
Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic that you appreciated our beach and the tranquil. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!

8/10 Good

Sagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 3 nights in Jan 2019
Response from Diamond Bay Team on Jan 9, 2019
Dear Sagi, Thank you for leaving us a generous rating. We hope that you had a pleasant in our resort. We also wish to have an opportunity to welcome you back one day. All the best,

10/10 Excellent

Unurjargal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018
Response from Diamond Bay Team on Jan 7, 2019
Dear Unurjargal, Thank you for your generous rating.It is a pleasure for us to know that you enjoyed your stay. We will certainly share your compliments with the staff members who played a part in making your stay so pleasant. Once again, thank you for your thoughtful comments. We look forward to having the opportunity of serving you in the future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019
Response from Diamond Bay Team on Jan 7, 2019
Dear our valued guest, A big thank you for having taken your precious time by sharing your rating about your recent stay at the Diamond Bay Resort & Spa. Your feedback is precious for us, we can discuss with our team to make sure we provide always the best customer service. We sincerely hope that we will have the pleasure to welcome you again in a near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Diamond Bay Team on Oct 3, 2018
Dear our valued guest, A warm greeting from Diamond Bay Resort & Spa, Thank you so much for your rating. We really appreciate any feedback whether positive or negative! Every single comment and emotion expressed is extremely valuable to improve the overall experience of Diamond Bay Resort & Spa for all our wonderful guests. May joy and happiness be with you always! Yours truly, The Diamond Bay Team

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort!!!
Staff is very friendly. Room is spacious, clean, and well maintained. Grounds are impeccable. Very peaceful enviromment. Beach on property is muddy but nearby Nhu Tien Beach is good. Nha Trang city is 15 min drive by free shuttle bus. Extended our stay because we enjoyed the resort so much.
Stayed 2 nights in Sep 2018
Response from Diamond Bay Team on Sep 19, 2018
Dear Erich, Thank you so much for your generous review of our property. We really appreciate any review whether good or bad! Every single comment and emotion expressed is extremely valuable to improve the overall experience of Diamond Bay Resort & Spa for all our wonderful guests. Once again, thank you so much again for choosing us. Warm regards,

10/10 Excellent

Eduardo, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort with excellent amenities. The good beach is a 3-5 golf cart ride, which is no problem. Most amenities close around 10pm. Nha Trang city is a 20-25 min cab ride from resort.
Stayed 4 nights in Aug 2018
Response from Diamond Bay Team on Aug 29, 2018
Dear Eduardo, We love to hear your generous feedback, I am so happy to know how much you enjoyed your stay experience. Many thanks again, we are always at your service to provide anything you need and hope you will return again soon. Best regards,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Poor. Hotel key cards always have problems . Room conditions poor
Stayed 4 nights in Aug 2018
Response from Diamond Bay Team on Aug 7, 2018
Dear Paula, Dear our valued guest, Thank you so much for your review of our property, we really appreciate any reviews whether good or bad! Every single comment and emotion expressed is extremely valuable to improve the overall experience of Diamond Bay Resort & Spa for all our wonderful guests. We hope that we may have you with us one more time in not a distant day, so that we will have an opportunity to make up on this imperfect experience. May joys and happiness be with you always. Yours sincerely,

6/10 Okay

kat, Melbourne

Liked: Cleanliness, staff & service
Need update and breakfeast is too far to walk
Breakfeast was too far to walk to. Also need more variety in the room service. More Vietnamese food. As alot of the food menu was catered for Russians not anyone else. Also massage prices at the spa was very expensive compared to other resorts lve been to in Vietnam. It's actually double the price. Room wise need more cushions on the seats in the living room.
Stayed 7 nights in Jul 2018
Response from Diamond Bay Team on Aug 7, 2018
Dear NataMik, Dear Kat, Thank you for taking the time to review your recent experience at the Diamond Bay Resort & Spa Nha Trang. We very much appreciate your feedback as it continually allows us the opportunity to review and improve our service and facilities. Thank you for your contribution ideas on food and spa service. We will share these words with our assiociate team to have our overall service improved. Once again, thank you so much again for taking time out of your day to review us, please take good care. Hopefully see you again soon!

8/10 Good

Valentina

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing resort with friendly staff
Our stay at Diamond Bay report and Spa was very comfortable and quite pleasant. I would stay there again as the hotel is amazing with spectacular grounds and location. The staff are very friendly and helpful although my only negative would be the service - and not from the lack of trying. It just took a long time to get served whether you were at the restaurant or by the pool which made it hard given how hot it was and thirsty one gets in the heat. This did get better as we became friends with one of the wait staff but for a resort of this size, I believe they should have been all over their guests and not waiting to be sought out.
Stayed 5 nights in Jul 2018
Response from Diamond Bay Team on Aug 7, 2018
Dear Valentina, A warm greeting from Diamond Bay Resort & Spa! I would like to thank you very much on behalf of Diamond Bay team for your staying and rating on Expedia. It was absolutely a pleasure to serve you. We are delighted that you enjoy our territory and your trip at our resort as well. We would like to thank you for your contribution idea on the quality work of our staff. It will be motivation for us to have overall service improved. We hope that you will return soon and so often to this alluring resort. Thank you. May joy and happiness be with you always! Yours truly,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2018
Response from Diamond Bay Team on Jun 20, 2018
Dear Anonymous, Thank you for your choosing us as your preferred accommodation in Nha Trang. We are grateful that you spend your time to rate us on Expedia. We look forward to seeing you on your next visit, and we will give you the warmest welcome! Thanks and best regard!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place For A Recharge
We booked this resort as it looked like it was going to tick all of our boxes to have a relax and recharge. Once we arrived out of the taxi the staff greeted as and from that moment on everyone was so friendly and happy to help. 5170 is the primo bungalow to stay in. We had a couple of issues at first with our jacuzzi being broken (in which they came to fix straight away) & house keeping missing our room once but apart from that it was good. Staff more than happy to help. The pool is so big you feel like your the only one in it in fact you feel like you are the only one in the resort it’s so quiet. The restaurants are very well priced and so are the cocktails (with the 15% tax they work out roughy $8 aud. Hotel offers shuttle buses into town or they can organize you a taxi that costs roughly 200000 VND.
Stayed 5 nights in Jun 2018
Response from Diamond Bay Team on Jun 19, 2018
Dear Alex Thank you for staying at Diamond Bay Resort & Spa on this occasion. We are glad to hear of your pleasant experience of our friendly customer service while your stay here with us. Our staff always try to satisfy guests in all services with smile on their face. We do apologize to hear that you have the problem with Jacuzzi and Housekeeping. These are informed to Managers and relevants so that the service will be improved. Please be assured that our associates are always trained and the customer's happiness is all thing that we want to achieve. Thank you for taking the time to share your review with us and we hope that we have the opportunity to continue to serve you. Thank you and best regard!

10/10 Excellent

Alexandra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort!
Stayed for four nights and loved every minute of it. Our preference is for villa style accommodation over high rise hotel rooms so Diamond Bay Resort & Spa suited us perfectly. Mountains on one side, beach on the other & beautiful pool in the middle. Was just a short drive out of Nha Trang city making it an idyllic quiet place to relax away from the noisy city. Excellent breakfast. Only feedback if there could be an additional complimentary shuttle to Nha Trang city in the morning, as currently there's only one at 9am. Thanks for a really great stay!
Stayed 3 nights in May 2018
Response from Director of Marketing & Communication on May 21, 2018
Dear Alexandra, Thank you for taking time to review us on Expedia. Your compliment is a motivation for us to keep up and improve our service. The location of resort is one of our proud and be appreciated by most of the guests staying with us. There is only a shuttle bus in the morning which is due to the fact that it is low season of tourism in Nha Trang, recent months. We look forwards to seeing you soon. Feel free to contact us for your next trip at info@diamondbayresort.vn to get many special programs for repeated guests. Best regards,

8/10 Good

R.Priest, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like going to Russia
Nice hotel ,not many smiles,because mostly Russian staying there and they are quite rude to staff,felt very sorry for them,it is a nice hotel though.
Stayed 3 nights in Apr 2018
Response from Resort Marcom Manager on May 19, 2018
Dear R.Priest, Thank you for taking time to review us on Expedia. All guest feedback are appreciated whether positive or negative. We are delighted that you enjoy our territory and especailly our staff. We very much look forward to seeing you back soon. Very truly yours,

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. Staff was extremely friendly and the setting was stunning. Would absolutely recommend the resort to anyone coming to the area.
Response from Resort Marcom Manager on May 19, 2018
Dear Charles, Thank you for your compliment. We are extremely glad you appreciate the resort territory. All team members are encouraged that our guests leave with a magnificent experience of their time at the resort. We look forwards to seeing you back soon. Best regards,

8/10 Good

Giang, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love for our stay at Diamond Bay Resort and Spa. The resort is very friendly for family with 2 private beaches and a big pool. The room is big and clean. However the meal is not delicious.
Stayed 1 night in Apr 2018
Response from Marcom Manager on May 28, 2018
Dear Giang, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. Quiet and private room. Great facilities and the breakfast options were extensive
Stayed 1 night in Mar 2018
Response from Resort marcom manager on May 19, 2018
Dear valued guest, Thank you for taking time to review your recent experience at Diamond Bay Resort & Spa. We very much appreciate your kind words about the resort. We hope you will continue to support us for the next trip to Nha Trang city with many special offers for return guests. For any furthher information or querry, please do not hesitate to contact us at inf@diamondbayresort.vn Thank you and best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a fantastic resort. A bit out of town but good transport offered. Facilities and service great
Stayed 4 nights in Jan 2018

10/10 Excellent

kay, saigon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
My friend and I really enjoyed our stay at Diamond Bay. It was clean and refreshing--that staff was helpful and friendly. I would go back again and would encourage others to do the same!
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Steve , Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best resort I've ever experienced
Words cannot describe the excellence of this resort. The minutest detail is not over looked. Service is rendered in minutes , no matter what your desire is. The food is excellent. I highly recommend this resort without hesitation. Will return here again.
Response from Diamond Bay Resort & Spa on Sep 23, 2016
Dear Steve, Warmest greetings from Diamond Bay Resort & Spa Nha Trang. On behalf of the entire management and staffs, i would like to thank you so much for your valuable feedback. We hope we will have chance to welcome you again at Diamond Bay Resort & Spa in near future! Kind regards!

2/10 Terrible

Karine, Hong Kong

Liked: Cleanliness
Disliked: Staff & service
Be careful of hidden fees. Not a 5 stars
- Hidden fees for kids bed: around 50 USD $ per night - The private beach is extremely small and smelly and low tide starting at 3 pm - The second beach is not private: lots of local people - Kids pool has nothing special - no slide or games - No air con in restaurants - Mosquitos in restaurants and restrooms (What about Zika?) - 2 restaurants have the same menu + the room service - Overpriced restaurants and tours in English - At least 2 restaurants are closed everyday of our stay - Appreciate having a doctor giving my daughter cream

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort
Fantastic place to stay if you want to be away from the busy streets on Nha Trang. Around 15km from the town centre but they have a shuttle bus service. Pool was amazing with 2 private beaches and a few restaurants. Would definitely stay here again
Response from Diamond Bay Resort & Spa on Sep 22, 2016
Dear Anonymous, On behalf of the entire management and staffs, i would like to thank you so much for your valuable feedback. We hope we will have chance to welcome you again! Best wishes for you! Kind regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old resort with uncomfortable beds. muddy beach
You can not see in the muddy shallow beach. Resort is far from the main beach and hype of nha trang

2/10 Terrible

will, melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
old run down dirty rooms , very rude staff , rubbish everywhere on beach cant swim in beach to dirty will get sick
Response from Diamond Bay Resort & Spa on Sep 22, 2016
Dear Will - Wotif, First of all, thank you so much for your feedback, even these are really not good for the quality of our services and facilities. We apologize for the inconveniences you got at Diamond Bay Resort & Spa! The resort management and all teams share your concerns and do strive our best to minimize inconveniences . We hope that your next visiting will turn your opinion with full of nice experiences. Thanks and best regards,

6/10 Okay

Mairin, Australia

Liked: Cleanliness
Resort style accommodation
The resort has beautiful gardens and the pool is very big with comfortable lounge chairs surrounding it. We stayed in a garden view bungalow, which was kept very clean but always had a musty smell. The bathroom was very big and had a lovely big bath, unfortunately there was a very limited supply of hot water, barely enough for a shower let alone a bath.
Response from Diamond Bay Resort & Spa on Sep 22, 2016
Dear Mairin, On behalf of the entire management and staffs,thank you so much for your honest feedback about Diamond Bay Resort & Spa. We have noted some inconveniences you got in our resort and strive our best to minimize inconveniences. We hope that your next visiting will turn your opinion with full of nice experiences. Hope to welcome you back one day! Thanks and best regards,

10/10 Excellent

Marty, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
All good from restaurants to the the poolside. Offered two beaches at easy access.
Response from Diamond Bay Resort & Spa on Sep 22, 2016
Dear Marty, On behalf of the entire management and staffs, thank you so much for your valuable feedback! We hope to welcome you again one day! Kind regards,

10/10 Excellent

Kenneth, Ho Chi Minh, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach hotel
Stayed there for just to days but wanted to stay longer. The place is really nice, the staff is great and the food was pricey but really good. The beach area near the hotel is small, and very quiet, perfect for the kids, the loved the ride in kayak.
Response from Diamond Bay Resort & Spa on Sep 23, 2016
Dear Kenneth, On behalf of the entire management and staffs, thank you so much for your valuable feedback. We are trying to upgrade everything to make everyone be happy and satisfied when staying at our resort. We hope to welcome you again in near future. We believe that your next vacation in Diamond Bay Resort & Spa will be full with wonderful experiences. Thanks and best regards,

10/10 Excellent

Susan, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!
My friend and I stayed at Diamond Bay July and August 2015. It is heavenly! What do you need to know? The resort is about a half hour form the airport (costs about 500,000 dong in a cab), and about 20 minutes from Nha Trang ( there's a free hotel shuttle five times a day). It's located on a private bay, with two private beaches and one HUGE swimming pool. The grounds are like a tropical paradise. We stayed in a garden bungalow, which was perfect! We had 2 very comfortable double beds (that's a huge bonus in Asia!), a TV with lots of western cable channels, a lovely balcony to sit and relax on in the afternoon and a HUGE spa bath! The resort itself is absolutely stunning, perfect for a quiet relaxed break from it all. The staff were incredibly friendly and helpful, all spoke English very well. There are 3 restaurants and a shop on site, with reasonably priced food, the same price as downtown Nha Trang, so it's affordable to stay on site all day if you choose. Especially after you have eaten the HUGE buffet breakfast! There is also spa and a large gym on site, and twice daily claseses such as yoga, kayaking etc. I read some of the other reviews and have to say we almost let them sway us into going somewhere else. Thank goodness we didn't! This place is gorgeous...we couldn't fault it. I say give it a try!

8/10 Good

chris, c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has haseverthing yucould want.
Arrived a day early, paid a premium for the room but was surprised when we were upgraded to a bungalow at no cost for the duration our stay.