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Wonderfully appointed comfortable room and the amenities were wonderful as well.
Laura
Stayed 1 night in Feb 2024
Response from Alex Mola on Feb 19, 2024
Thank you for choosing Newport Hotel & Suites for your most recent trip to Newport. I'm happy to hear you enjoyed your stay and are looking forward to having you again as a guest in our hotel.Sincerely,Management & StaffNewport Beach Hotel & Suites
Room was spacious and clean. Great location. Only complaint did a load of laundry in our room but the dryer left our clothes wet even after running it several times
Erica
Stayed 2 nights in Jan 2024
Response from Alex Mola on Jan 22, 2024
Thank You for your feedback! We are glad you enjoyed your stay with us! We have passed on your suggestions to Management and the appropriate department. We hope to see you again in the future.
Thank you for choosing Newport Hotel & Suites for your most recent trip to Newport. I'm happy to hear you enjoyed your stay and are looking forward to having you again as a guest in our hotel.
Our family of 5 loved out stay! The rooms were clean and spacious, the pool and gym amenities were very clean, and the staff was friendly and informative. We stayed in the suites building offseason and loved every minute. Close walking distance to the beach, and many restaurants. We will definitely be back again!
Patricia
Stayed 1 night in Dec 2023
Response from NBHS on Dec 21, 2023
Patricia,Thank You for your stellar review! We look forward to welcoming you again soon.
2/10 Terrible
Jessica
Dec 18, 2023
I never had A reservation at this hotel. I don't know why it's asking me how my check in was. I am not staying here??!!
Jessica
Stayed 1 night in Dec 2023
Response from NBHS on Dec 21, 2023
Jessica,We apologize, we do not have you listed as a guest. Please contact us if you need further assistance.
This hotel has the best staff I've ever met. The receptionists Anita and Claud were extremely helpful and friendly. This made our stay a very pleasant experience.
The hotel is situated at a great location. The cliff walk and mansions are at a walking distance. The hotel is right by the sea and you can hear the sound of the waves from the rooms. The beach os just down the road. Will definitely come again. Highly recommend.
Nuran
Stayed 2 nights in Nov 2023
Response from NBHS on Dec 1, 2023
Thank You for your wonderful review! We are delighted to hear you enjoyed your recent stay and look forward to welcoming you back in the future.
Inn @ Newport Beach has always been a favorite getaway for us. Conveniently located next to Easton Beach, we can walk the beach or Cliff walk. Lots of great amenities and the service was excellent. A great choice.for a family or couples weekend.
Carolyn S
Stayed 2 nights in Nov 2023
Response from NBHS on Nov 13, 2023
We are delighted you enjoyed your visit and look forward to welcoming you in the future.
We needled a getaway and booked this hotel. We have stayed here before and really like it. We booked a room with a beach view. We were pleasantly surprised when we were upgraded to a 2 bedroom suites with views of the ocean in every room. I was so happy and smiling the whole stay. Thanks to Javi from the hotel room upgrade. He was so nice and helpful during our stay. He was very pleasant and friendly. I highly recommend this hotel specially if you want a relaxing stay by the beach.
Daphne
Stayed 2 nights in Nov 2023
Response from NBHS on Nov 9, 2023
Thank You for your feedback, we appreciate your review. We look forward to welcoming you again soon.
6/10 Okay
Christopher
Nov 6, 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
Christopher
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 8, 2023
Hi Christopher,We are sorry to see you did not enjoy your visit. We hope we can invite you back for a different experience.
I love this hotel!!!! It is absolutely beautiful area with beautiful people working. Clean, quiet and friendly.
Kristin and Cassandra are two amazing people we had pleasure meeting with. Lovely lady’s with exceptional service. we definitely will be back !!!!
Alara
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 8, 2023
Thank you so much for the kind feedback regarding both Kristin and Cassandra! We are lucky to have them part of the team!
Beautiful rooms--we were upgraded to the new building and it was spacious and clean. The view was great and we wished we could have stayed longer. Would definitely stay again.
We had a great stay. Just came up for the night to run the PellBridge Run and it was a great stay. Wish it didn't rain
Joseph
Stayed 1 night in Oct 2023
Response from NBHS on Nov 9, 2023
Thank you for your feedback we appreciate your review.
6/10 Okay
Sherry
Travelled with partner
Oct 18, 2023
Disliked: Property conditions & facilities
My boyfriend and I needed a place to stay the night and that’s exactly what we got. We had a late check in and didn’t get to make use of the amenities they offered. The part of the hotel we stayed out was outdated and had a weird layout. Was confusing trying to find our room the elevator when leaving but wasn’t a big deal. Will have to say the unprofessionalism and lack of hospitality of the night receptionist was shocking to say the least. As someone who has a service dog for three years I’ve never encountered such unfriendliness and ignorance when checking in to any place to stay. She proceeded to tell me what service dog or not, there is still a pet fee for cleaning and berated me multiple times for not giving notice I had a service dog. I never had issues before or have felt such hostility. That’s not how I want to arrive to check in after driving 7 hours to be there. It felt like we were an annoyance and bothersome during her last hour she was working when she just wanted to leave. The manager I spoke to the next day was very considerate and understanding. He would be the only reason I’d give this place another chance.
Sherry
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 8, 2023
We sincerely apologize for your experience. We will use your feedback for additional training with our team.
We enjoyed our stay at the hotel. It was quiet & safe. Parking easy & free. Free wifi. Rooms spacious, clean & comfortable. Kitchen, washer & dryer made the trip easier. Would definitely recommend!
Claudia
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Hi Claudia,We are happy you found the in room offerings to your liking for your travel! Great to hear you enjoyed the visit.
Main building in disrepair. Filthy and musty smell not clean Flooring uneven like a fun house. Should be closed and renovated before booking travelers. Not worth what I paid after being moved to another room that was smaller due to availability in the new building they charged for a coffee urn in the lobby and parking that floods Shameful
Debra
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Hi Debra,We are so sorry that you felt that the amenities were lacking. We like to hand out an information sheet with all the amenities we offer that way you can take full advantage of what we do have. Sorry that was overlooked! We are sorry you were not pleased with the historic building. You'll have to try our suites building next time, maybe that may be to your liking during your travels.Take care!
The staff was very welcoming and the facility had scooters and bikes free of charge for our use. We took advantage of the scooters and explored the area. A great experience for us.
Sheldon
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Hi Sheldon,Great to hear that you enjoyed the visit, but more so the amenities we offer! You'll have to come back and visit again!
We enjoyed the location and thankful the front desk allowed us to change rooms due to a musty odor in the room. We were given a two bedroom suite on the the third floor. Comfy beds and having a living room type space was wonderful.
Tod
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Oct 25, 2023
Hi Tod,Sorry for the initial experience. We are happy you were able to enjoy your visit with us!
i loved the staff Kristen, Heidi and Javi went above and beyond the call of duty they couldn't be more helpful. They are an asset to this hotel.
They upgraded us to a suite beautiful
patricia
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 23, 2023
Hi Patricia,Thank you so much for the kind feedback. We are so happy you enjoyed your visit but also the service from the team! Come back and visit!