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Reviews of Howard Johnson by Wyndham Middletown Newport Area

2 out of 5
Howard Johnson by Wyndham Middletown Newport Area
351 W Main Rd, Middletown, RI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 853 out of 1218 reviews" "
Rating 8 - Good. 294 out of 1218 reviews" "
Rating 6 - Okay. 48 out of 1218 reviews" "
Rating 4 - Poor. 11 out of 1218 reviews" "
Rating 2 - Terrible. 12 out of 1218 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 4th time we stayed here. Very convenient.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hanfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is very nice ! Good for kids
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Betzaida

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place for anyone and family
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Celina

Liked: Cleanliness
Very clean and updated, spacious riom
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Wyndham HJ in Middletown. Conveniently located with easy access to Newport. Parking was easy and the staff went above and beyond to make us feel welcome. Highly recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the service was great
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jean

Great rooms, pool, breakfast
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, close to many stores and food places
Stayed 3 nights in Apr 2024
Response from Beth Alison on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary value and experience. Staff were very friendly and helpful. Rooms were kept clean daily and breakfast was always fresh and hot.
Stayed 7 nights in Apr 2024
Response from Beth Alison on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and cozy. Staff were great
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ying

Travelled with family and small children
Liked: Cleanliness, amenities
Wi-Fi didn’t really work in the room. Most staff were nice, but a couple were rude.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 8, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maxine

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Eduard

Liked: Cleanliness, staff & service
The carpets are dated and there is subtle smell in the room. Otherwise the service, amenities, people, breakfast were very good.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Frederick F

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Beth Alison on Apr 3, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Abe Isaiah, Abilene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place! The room was humongous (with the two beds) and the ceiling was HIGH.. you won’t feel cramped at all. Over-all it was well worth the price (if not more!). LOTS of free parking too..
Stayed 1 night in Feb 2024
Response from Beth Alison on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fireplace. Enjoyed relaxing by it
Stayed 2 nights in Mar 2024
Response from Beth Alison on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure !
Stayed 1 night in Mar 2024
Response from Beth Alison on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are always very pleased with our stay at Howard Johnsons. The staff is exemplary. It is very convenient to Salve Regina, where our granddaughter attends. Looking forward to returning.
Stayed 1 night in Mar 2024
Response from Beth Alison on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and helpful
Stayed 2 nights in Mar 2024
Response from Beth Alison on Mar 19, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Beth Alison on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Beth Alison on Mar 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Beth Alison on Mar 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2024
Response from Beth Alison on Mar 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

R, hudson falls

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time with you guys, the staff was very friendly and the property was so clean. There is so much seating in the public area with fireplaces and sectional couches which makes it very family -friendly for people traveling with kids . Applebee's is connected to the hotel which was so convenient for my family. The pool is heated which is a plus! And the hot tub was nice too! Breakfast is served hot and everything was fresh. From one hospitality worker to another, thank you guys for everything! We will return!
Stayed 2 nights in Mar 2024
Response from Beth Alison on Mar 6, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Royal

I think the location of the hotel, in Middletown, bordering the Newport line is the excellent place and convenient to all the amenities in the Newport area. It is also very easy to travel on 138 or route 114 to head out to Cape Cod. I have stayed here in the past several times, and always enjoy coming back
Stayed 2 nights in Feb 2024
Response from Beth Alison on Mar 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great, room was super spacious and updated. We only stayed one night for a college visit but would stay again if visiting the Newport area. We arrived in town around 8pm, decided to have dinner first and I received a call from the front desk asking if everying was OK and if we were still planning on staying, which I thought was very courteous.
Stayed 1 night in Feb 2024
Response from Beth Alison on Mar 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Justin

Stayed 1 night in Feb 2024
Response from Beth Alison on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Beth Alison on Mar 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well-maintained, and the staff was very friendly and helpful. The hotel is in a strip mall parking lot area. The pool, hot tub, sauna, and exercise room were nice.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ramona

Stayed 2 nights in Feb 2024
Response from Beth Alison on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it also accommodate dog owners. I like that vending machines were available.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean the staff was awesome. The breakfast was wonderful and I loved the hotel
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jason, Williston Park

Travelled with family
Disliked: Cleanliness
Evening staff at front desk was not friendly. Window drapes torn on bottom and had dog poop stains on it. Plus is pet friendly and only cost $15 for one night Pool was okay but heavy on bleach Breakfast was ok since it’s free.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 27, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean and the staff is really friendly and professional, I will definitely be coming back to this property again.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The kids loved the pool and it was close to our room
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, awesome breakfast included.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

claudia

Travelled with family
The accommodation was excellent, very clean good customer service
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elienai Z Ramirez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and nice. The staff was friendly and helpful!
Stayed 2 nights in Feb 2024
Response from Beth Alison on Feb 25, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lizsy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and beds comfortable love the hot tub and kids have a great time on the swimming pool location is perfect souround it with a lot of choices to eat , family oriented
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Heidi

Travelled with partner
Staff were super friendly and hospitable. Close to downtown attractions and easy accessible from the highway.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

SAMEER

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleanly maintained rooms. They have thought of everything that the guest might need in a room. Pool is a good size with whirlpool and a sauna. The HSB port to charge the phone did not seem to work or we did not know how to make it work...if there was a switch somewhere. Breakfast could have more variety. Would also like to see gluten free, dairy free choices. Overall great stay and one of the best hotels stayed in a long time.
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bujar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area , easy parking room was nice and clean .
Stayed 1 night in Feb 2024
Response from Beth Alison on Feb 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dog friendly property. Great breakfast, nice pool area and very close to Newport.
Stayed 2 nights in Feb 2024
Response from Beth Alison on Feb 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay, nice breakfast
Stayed 2 nights in Feb 2024
Response from Beth Alison on Feb 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The location served us well and the staff was super helpful.
Stayed 1 night in Jan 2024
Response from Beth Alison on Jan 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They made our stay great!
Stayed 3 nights in Jan 2024
Response from Beth Alison on Jan 28, 2024
Thanks for staying with us. We appreciate your feedback!